Amazon AWS Room for Improvement

AD
Manager at a tech services company with 11-50 employees

There is room for improvement in cost. Everyone complains about AWS being expensive. The initial cost starts small but can skyrocket unexpectedly. That's why some people, like my friend, have moved to Linode. 

Linode tells you upfront: "This instance with this configuration will cost $20/month. That's it." There are no hidden fees.

With AWS, it might start at $20, but then it creeps up to $35, $40, $50, and so on. It's a big concern, and people are even moving back to on-prem infrastructure because of it. 

Cost is crucial, and I see it myself. It gets expensive over time. AWS needs to improve its cost transparency and offer more predictable billing options. 

The cost is what everyone is running away from. It gets expensive over time.

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SD
Cloud Security Architect at Capgemini

Amazon AWS is very lame in the sense that it's into some sort of beginner stage stuff. Most of our customers prefer Azure Cloud over AWS. Azure has lots of features, especially on the identity side. It has integration with the social media built-in plugins. It has integration with a plethora of applications. It has that sort of an ecosystem. Amazon, on the other hand, on most of the integration side, there are applications in Java or there are customer-specific applications and therefore we have to do the development. This is in contrast to Microsoft Azure, where we get the ready-made plugins.

Our experience is AWS should be preferred for the financial sector where there are not very many changes. It's more minimal changes that come into play on the implementation side. We recommend Microsoft Cloud to most of our customers, especially when they want quick implementation and there are a plethora of things to integrate the cloud with. 

With AWS, we feel it has a lot of improvement areas. It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud. 

The initial setup can be a bit difficult. 

I expect AWS to come up with more identity features. They should have a very robust identity federation system, like what Azure and maybe Google Cloud are offering. Identity has some sub-verticals, like single sign-on and multifactor authentication and federation with some on-premise systems like ADFS servers or LDAP directories. Those things are very difficult to configure in AWS. AWS should come up with more connectors and more robust and user-friendly IdAM systems so that we can reduce time. We should be able to implement our projects faster.

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YK
Assistant to Vice President at a consultancy with 10,001+ employees

The customization could improve. However, it depends on the customization needed. 

To enhance its capabilities, Amazon AWS should improve its integration with other digital security platforms and solutions, especially those used by companies in domains, such as banking, financial services, and insurance. While Amazon AWS has its own solution, there are many other initial vendor companies that perform exceptionally well. Therefore, it is crucial for Amazon AWS to have better integration with those platforms and solutions, including how to host and integrate them with the rest of the Amazon AWS services. Although Amazon AWS has its strengths, it doesn't always work seamlessly for customers, making it a significant obstacle to migrating applications to Amazon AWS. Rather than focusing on developing new features, Amazon AWS could better serve its customers by supporting these existing solutions in the digital security space.

There are many excellent encryption solutions available, along with many other solutions. By supporting these solutions and offering easy integration, Amazon AWS can create a win-win situation for its customers.

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Amazon AWS
March 2024
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Minos Pitsillides - PeerSpot reviewer
IT Director at IT-Flow ltd

Recently tried the boot on the desktop, which is where you create a virtual desktop, on a laptop for example. You provide this, and you can use a laptop on the cloud and have everything safe, without having to purchase an expensive laptop.

When I tried with another company, from Azure, which uses the same thing, that with the boot as desktop they had some work needed to make some changes to the AWS desktop. They are not as flexible or powerful as a platform as Azure on this subject.

Previously, they had great VoIP software that they used in AWS, and when I created an account, they didn't have the option to assign too many numbers, local numbers, that could be used for hosting.

In terms of improvement, they should try to give more emphasis to the VoIP system.

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Binoj BALAN - PeerSpot reviewer
Principal Solution Architect at StarOne IT Solutions

AWS could benefit from being more cloud-agnostic. This means allowing customers to easily migrate their workloads and applications built on AWS services to other hyperscalers if needed. Currently, the architecture feels closed, making it difficult for customers to move to different cloud providers seamlessly.

One of the issues I'm facing is that my RDS SQL Server version 5.8 is reaching its end of life, and I need to upgrade it to a customer-wanted version. I want to do this on Graviton instances, but Graviton only starts with version 8.0 and currently doesn't support the 5.8 series. 

We've raised a Priority Feature Request (PFR) with AWS to have this functionality added for at least three months. This would give us enough time to upgrade our database to the 8.0 version without any issues.

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Richard Halter - PeerSpot reviewer
President at Global Retail Technology Advisors, LLC

I haven't delved down deep enough into the solution in order to come up with an answer for what may be lacking.

The only real downside to AWS is they can easily shut you down if they want to.

Clients ask us "Well, what happens if I go and put this on AWS and they don't like me for some screwy reason and all of a sudden they shut me down, they've killed my entire company?"

While AWS often is at the top of my list to recommend to people, I always have to tell them, "Hey, you got to be careful because if they don't like you, they can shut you down in a heartbeat. And they can kill an entire company by doing that."

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HR
Senior site reliability engineer at Next think india

The cost of the product is an area of concern where improvements are required.

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Kublai Gomez - PeerSpot reviewer
Senior Software Engineer at Userlytics Corporation

Price is an area with a shortcoming in the solution that has a scope for improvement. Amazon can improve in some areas related to its pricing. Amazon selected the pricing plans, and I had to choose one. In general, it is an expensive tool.

It is cheap when you are starting with the tool since they have this free tier. However, that is not the reality when you really start working with Amazon since you will end up paying a lot at the end of every month.

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Bharath Kumar Gajula - PeerSpot reviewer
Network Security Architect at a consultancy with 10,001+ employees

Their performance could be improved. It would be beneficial to focus on enhancing services and delivering improved options at a faster pace. Support response times can be improved, especially in areas where faster assistance is crucial. Currently, responses tend to be somewhat delayed. The pricing structure could be enhanced.

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FlorianPriede - PeerSpot reviewer
Technical Account Manager Premier Services at Hyland

We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult.

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PK
Data Center SME at Orange España

Some people complain that customization is very difficult in AWS. So they think there are other options. If we have everything ready in AWS or any public cloud, if I have two deployments in bulk, then I will get automation. If automation is ready, then I can do everything in a single click.

In future releases, I would like to see more automation.

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Derek Smith - PeerSpot reviewer
Development and Release Compliance Officer at a computer software company with 1,001-5,000 employees

The interface needs a bit of work. It's not intuitive.

The solution's initial setup can be complex. 

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Surjit Choudhury - PeerSpot reviewer
Consultancy at Ebenezer International School

There should be improvement in terms of creating databases of varying sizes which would provide flexibility.

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Kublai Gomez - PeerSpot reviewer
Senior Software Engineer at Userlytics Corporation

The initial setup is not easy at all.

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KP
Solution Architect at a tech vendor with 10,001+ employees

Faster API response times and an improved console experience would be better. Enhanced performance across APIs and the console would streamline our workflows.

In future releases, improved compatibility and minimal downtime during upgrades would be significant enhancements.  

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SundaresanSubramanyan - PeerSpot reviewer
Founder and Managing Director at Analytic Brains Technologies Private Limited

Like every other customer, I'd suggest pricing is the one feature everyone wants AWS to improve. 

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WE
Software Engineer at a tech services company with 51-200 employees

I am not an expert in AWS, nor do I work in the dev-ops department, so I might not be the best person to ask this question. It could be made cheaper. I know we spend a lot of money each month on AWS.

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SP
Oracle SOA & J2EE Consultant at Absa Group Ltd

There is room for improvement in pricing. 

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Md Saiful Hyder - PeerSpot reviewer
AGM, Enterprise Solutions at Omgea Exim Ltd

Instead of using some third-party solutions, Amazon should include them as part of its offering.

Currently, we are using some third-party services for various purposes. Amazon can acquire those open-source products and provide them with managed services.

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Kanghong.Cai Cai - PeerSpot reviewer
Sr. Director Digital Solutions at Thermo Fisher Scientific

Amazon AWS should integrate AI capabilities. 

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David Jothidoss - PeerSpot reviewer
Manager - Solution Architecture (AWS & Azure) at a financial services firm with 5,001-10,000 employees

IAM must be made simple and straightforward. It is a little bit complicated compared to GCP.

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KJ
SAP Architect at Deloitte

We would like the system documentation for configuring this solution to be improved, in order to provide better process clarity.

Similarly, we would like more templates to be available to download for performance-oriented architecture, so that we can re-purpose them for our environment.

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Carlos Mardinotto Junior - PeerSpot reviewer
BI Expert at a financial services firm with 1,001-5,000 employees

Amazon AWS is a very poor product for students and difficult find out solutions. Microsoft Azure is a better solution.

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Amarjit Rathee - PeerSpot reviewer
Associate Vice President at Hitachi Systems, Ltd.

The improvement should be done as per business needs. 

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Graham Zabel - PeerSpot reviewer
Head of DevOps at Devoteam Management Consulting

The product should reduce carbon emissions. 

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Buyer's Guide
Amazon AWS
March 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.