IBM FileNet Other Solutions Considered

WolfgangPichler
Senior Consultant at pITsolutions
The problem is that the competitors' products have, in most areas, a contract with an ERP system. We now have three customers who are migrating to new ERP systems and they all have contracts with a document management solution. They bring it in with a fixed price and give them a whole document integration path. We have one customer who, for many years, used IBM Content Manager, and now he's migrating to a new ERP system and he's throwing out the old solution because, with the new ERP system, he has document management out-of-the-box with the licensing cost. This customer has no experience with the new document management system. Nothing. The ERP seller sold him the D3 DMS system and now we have lost that content management installation. In terms of decision-making, the problem is that most customers have IT people making the decision about which product to use and they do not have really the experience. When customers come to us, they often come in with a prepared offer from someone else with a vested interest. This is happening more or more and it is not good. In the past, it was up to the market to have a good but independent product with interfaces to all application areas. With this new scenario, it's the IT managers, who do not have much experience — they come from university from which they only have technical knowledge — and they say: "Okay, I have one supplier who is providing me one solution. I have an all-in service contract and I don't need to take care of the solution on a technical level." That is bad for independent solutions like FileNet. View full review »
VeyselOzdemir
Managing Director at a tech services company with 11-50 employees
I also know SharePoint and Documentum. When I looked into them, Documentum was harder to use than FileNet and more expensive. Implementing and integrating Documentum was much harder than with FileNet. I'm not sure how it stacks up now. SharePoint was not robust or sustainable, in my opinion. FileNet is much better than SharePoint in those areas. View full review »
DavidOrtega
SAE - Services Account Executive at RICOH
In our company, we have three different tools for documents services. One of them is FileNet, another is Laserfiche, and there is a third one. But our company has an agreement with IBM where there is flexibility on pricing. One of the main differences between IBM and its competitors is the pricing. In this market, IBM is the most expensive platform. But IBM has a lot of components in one package. We can use this advantage to offer just one package with all these components. With the competitors, we may need to combine technologies. Sometimes customers feel that having a lot of different vendors for one solution makes things hard to maintain. With IBM, we have just one platform with multiple components, making it a very good solution in terms of maintenance. Support is also important after the initial implementation. That's one of the differences between IBM and its competitors View full review »
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BolarinwaOyerinde
Managing Partner at Inception Business Concepts
Our client is trying to move away from the FileNet to Documentum and that has been difficult. The migration from FileNet to Documentum was started sometime in 2013 but, unfortunately, they have not been successful with it. I believe the vendor they used did not have enough knowledge to be able to deploy it, so they're having challenges with it. They decided to move away from FileNet back because there was no clear direction as to where FileNet was going. They wanted to do content, and there was an option to go with FileNet P8, but they got direction from industry reviews and decided to go with Documentum because of the content functionality. Aside from that, ideally, they need to bring in workflow, as well as content searchability — full-text search. Those are some of the things they desire. When they began with FileNet it was started as an archiving solution. That is what it was conceived for initially. But the need arose to get into content and workflow and they felt they needed a new platform. I do believe FileNet has such capabilities. We are trying to propose to them to go for FileNet P8. Unfortunately for them, they have spent so much time trying to implement Documentum and have not made headway. They have yet to look at P8. We are the ones supporting FileNet for them. We have told them that the functionality they're looking for is available in FileNet P8. I would love to use FileNet P8 to see what it can deliver. However, whether they want to implement FileNet P8 or Documentum, the procedure is cumbersome. I'm very familiar with Documentum. I've gone for Documentum training in Germany. But I would still go with FileNet because it delivered for me. It has been stable for many years. That is a strong point for me. View full review »
Muhammad Kamran
Project Manager at Ora-Tech Systems
There are multiple vendors like OpenText, M-Files, and SharePoint. Our clients have found that FileNet is, overall, a better solution. View full review »
Supervis3993
Supervisor Of Information Security Risk at a energy/utilities company with 1,001-5,000 employees
They evaluated Documentum, they evaluated FileNet, they evaluated a few other tools. The company actually bought FileNet before IBM bought FileNet, so we had a contract with FileNet and then IBM came in and bought it. That was a good thing because of the innovation that IBM did bring to the platform. We were also a heavy C|MAN user and the content management on-demand system integrates well with FileNet too. With the new Content Navigator, it allowed for one pane of glass. So what IBM is doing in that area is just going to keep getting better. View full review »
Principaede6
Principal It Operations Specialist at a manufacturing company with 1,001-5,000 employees
None that I am aware of. View full review »
it_user543282
ECM Filenet Architect at a insurance company with 1,001-5,000 employees
There were a lot of other vendors trying to overtake it, like Hyland, for more than 15 to 20 years. FileNet has had the same platform which is stable, but it is very compatible with our requirements. It supports OS, Linux, Oracle and digital, making it more flexible than most products on the market. View full review »
Sanjay Petkar
Chief Manager at a government with 51-200 employees
We are now looking at another DMS which will have a better look and feel and be easier to operate. View full review »
CTO724f
CTO at a healthcare company with 1-10 employees
When we started with FileNet, they were pretty much it. The alternatives were not serious. We looked at using just file systems with PDFs, etc. FileNet was the best solution. View full review »
Vp33e4
VP at a financial services firm with 10,001+ employees
We did a PoC. We tried multiple vendors and compared them on different aspects. Based on the simplicity, ease, convenience, and many aspects of this solution, we made the decision in the past to work with it. We plan on continuing doing so in future. View full review »
FilenetS7829
FileNet System Admin at Emug
There were no other vendors on my shortlist. View full review »
Engineer49eb
Engineer at a financial services firm with 10,001+ employees
I have used other products as well. However, stability-wise, I am more comfortable using this product. View full review »
Sergey Gorobets
Architect of ECM solutions at a tech vendor with 51-200 employees
I didn't do a deep comparison. Previously, I compared FileNet with some open-source enterprise content systems, especially Alfresco, but I realized that this product is for a different type of customer. FileNet is for enterprise customers, but Alfresco and other open-source BPM products are for small or medium-sized customers. In terms of a comparison of the features, the open-source solutions are really are missing a lot. View full review »
Director014f
Director of user services at a manufacturing company with 1,001-5,000 employees
I was involved in the decision-making process. View full review »
CEOdd42
CEO at a tech vendor with 1-10 employees
We started with considering doing a peer, mobile-first type application. Obviously, from a mobility perspective that's great, but you need a lot more heft from data storage and otherwise. View full review »
Chuck Picard
Enterprise ECM Program Manager at a tech services company with 201-500 employees
I was not part of the evaluation process. View full review »
Suren Shiva
Software Architect at Deloitte
We work with the competitors, as well. While the solution is good, it needs to catch up to the average. View full review »
SeniorSy447e
Senior Systems Engineer at a comms service provider with 10,001+ employees
We have also looked at Documentum, OpenText, and SharePoint. View full review »
Reda Torkey
Chief Commercial Officer with 51-200 employees
If you check the industry rankings, you can see that FileNet was the leader in the ACM category for four years in a row. Only in 2017 do you see that Microsoft SharePoint was the leader. I think that's because IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product. View full review »
GeneralMba45
General Manager at a tech services company with 1,001-5,000 employees
Some of our customers are IBM shops and work with IBM exclusively, but there are also customers who look at other solutions. View full review »
reviewer1014633
Administration Division Support and IT Services at a manufacturing company with 1,001-5,000 employees
We looked at Ricoh and ParaDM. We chose IBM FileNet because of the brand name. View full review »
reviewer1081452
Director Of Information Technology with 201-500 employees
We looked at multiple vendors: Perceptive, Hyland, and Dell EMC. View full review »
Smeb97d
SME at a energy/utilities company with 1,001-5,000 employees
If you are planning on managing records, go with a OpenText, FileNet, or Documentum. A lot of times companies go with SharePoint as a default, but there are some pain points around worker's management in SharePoint. View full review »
ProjectL3ff4
Project Lead Systems Engineer at a healthcare company with 1,001-5,000 employees
I was not involved in the decision-making process. View full review »
Find out what your peers are saying about IBM, Microsoft, Alfresco and others in Enterprise Content Management. Updated: October 2019.
372,374 professionals have used our research since 2012.
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