IBM FileNet Review

It has a straightforward approach to the install​


What is most valuable?

The straightforward approach to the install.

What do I think about the stability of the solution?

Stability is really good. We fairly recently upgraded a version of it and have not been having any problems. The resources seem to be really good with this version; it is a little easier to troubleshoot issues. We do not have many issues with the newer version.

What do I think about the scalability of the solution?

With the upgrade, it was a bit more improved.

How is customer service and technical support?

I have not personally used IBM's technical support, but there are other members of my team that have used them. I have not heard any negative feedback.

How was the initial setup?

While I was not involved in the initial setup, my team was. From my understanding, the initial setup was pretty straightforward.

Which other solutions did I evaluate?

I was not involved in the decision-making process.

What other advice do I have?

This is a straightforward install, and it works well. It has been very hands-off and seamless in terms of supporting it. In terms of researching it, these are really good considerations.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More IBM FileNet reviews from users
Learn what your peers think about IBM FileNet. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
512,711 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest