SAP HCM Review
It can provide payroll calculation for more than 50 countries.


What is most valuable?

It provides payroll solutions across the world; there is no other solution that can provide payroll calculation for more 50 countries.

How has it helped my organization?

There has been a significant productivity increase in HR due to reduction of manual work and data consistency improvement.

What needs improvement?

Talent management: SAP has acquired SuccessFactors and does not invest in the SAP HCM Talent Management module any more.

For how long have I used the solution?

I have used it for 15 years.

What was my experience with deployment of the solution?

Yes, finding good consultants.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

I have not encountered any stability issues.

How is customer service and technical support?

Customer Service:

Medium.

Technical Support:

I rate the level of technical support as high.

Which solutions did we use previously?

We previously used a different solution; we switched due to potential Y2K risks.

How was the initial setup?

Initial setup was complex due to system requirements.

What about the implementation team?

Both.

What's my experience with pricing, setup cost, and licensing?

  • More transparency

Which other solutions did I evaluate?

Before choosing this product, I evaluated PeopleSoft.

What other advice do I have?

Find good consultants.

Disclosure: My company has a business relationship with this vendor other than being a customer: My current employer is an SAP Partner.
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