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ServiceNow market share

The market share of ServiceNow in the IT Service Management (ITSM) category is 26.2% and it decreased by 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
IT Service Management (ITSM)
 
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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
10%
Government
7%
Manufacturing Company
7%
Healthcare Company
4%
Retailer
4%
Energy/Utilities Company
4%
Insurance Company
3%
University
3%
Comms Service Provider
3%
Construction Company
2%
Real Estate/Law Firm
2%
Media Company
2%
Non Profit
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Transportation Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Hospitality Company
1%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Performing Arts
1%

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