ServiceNow Review

Needs additional software titles and easier normalization. However, it identifies better ways to license software or eliminate unused software to save money.


What is our primary use case?

Microsoft and Oracle Software tracking and management.

How has it helped my organization?

  • Maintains a real-time view of license position. 
  • Compies with contract terms to avoid penalties and the impact that an audit can have on day-to-day activity 
  • Identifies better ways to license software or eliminate unused software to save money and maintain a choice between buying more licenses or reclaiming licenses to stay within compliance. 

What is most valuable?

Oracle and Microsoft license software catalog. 

What needs improvement?

Needs additional software titles and easier normalization.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners.
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