ITRS Geneos Valuable Features

reviewer1348830
Senior Enterprise Management Administrator at a financial services firm with 501-1,000 employees
The log file monitoring is probably what we use most extensively, especially the FKM sampler. That would be the one we utilize the most for scraping log files and looking for our messages. In terms of the solution's real-time data, it's great. I can't say enough about it. I've evaluated many other products, including Nagios, because everyone wants to use stuff that's cheap — ITRS is very expensive — as well as Check_MK and some stuff from HPE, and nothing provides a solution like ITRS does. It's definitely the best solution that I've used, as far as real-time monitoring goes. You immediately get a pop up if something is broken. It's easy to see what's broken and what's not. The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs. It also provides lightweight data collection. We have numerous metrics being logged to the database. As an example, in Europe we have the MiFID requirements where time-tracking on all the servers has to be logged to a database. At any point, regulators can come in and say that they want to see that data. We use ITRS for tracking that. We do the same in the US for a FINRA requirement where we're tracking NTP. We log all the NTP data, the offset drift to say, "Okay, you're off from this stratum." That gets dumped into the database. We then have a weekly report that runs and which is put into long-term storage for seven years. It definitely is good for doing that. View full review »
Sanket Wartikar
Senior Manager - Trading Systems Support
It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces. The ITRS dashboards monitor real-time data. There are two processes. One is that it reads from files via netprobes that are installed on all the servers. They read the respective online files which are updated every two seconds and then display the online data. The second process is that the dashboards are updated through scripts. ITRS servers run scripts and collect all the data. That is how real-time monitoring is done. It also provides integration with ticketing tools. Whenever there is an alert, ITRS can directly open a ticket in a particular ticketing tool. We can also view the logs from the time of an alert and back, or at ten minutes before the alerts, or two hours or one day before the alert. We are also able to shift all the rules from one server to another. And recently, we have started using automated actions when there are critical alerts. View full review »
Caleb Bond
E Business Systems Consultant at a financial services firm with 10,001+ employees
The customizability and the speed, those are the two best things about it. You really just can't customize and fine tune many monitoring tools to get the degree of specificity that you want from the metrics. That's one area where Geneos has excelled. And it's just really fast. Also, the Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems. It is better than any monitoring product I've ever used in terms of providing real-time metric data. Everything else I've ever used has a lag that is significant enough to make a difference to our customers. This solution is nearly instant. The web dashboards are very good, also lightweight. They're responsive and pretty easy to set up. View full review »
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
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Sanchit Pathak
System Analyst at a financial services firm with 5,001-10,000 employees
One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL. Another valuable feature in Geneos is the FIX Analyser, because in our automation we are dealing with a lot of FIX messages. On top of that we use the dashboards which are very good for presenting everything in one place, and we can send it to our higher management. We have different kinds of dashboards. For our application team, we have a full-view dashboard where we have set up the status of the processes, the hardware, and everything. Then we have a management dashboard for looking at applications. It tells us if the whole of application XYZ is green or not. We can design different kinds of dashboard per our needs. Alerting happens in real time, and we can set up the sampling interval. If we want something to be checked every five seconds, we can do that in Geneos. We have different intervals set up. Some things are not really important and have been set up with sampling every one minute. We also have things we sample every 20 second and things we sample every five seconds. View full review »
reviewer1502316
IT Support Specialist at a financial services firm with 10,001+ employees
The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting. It's the usability that it provides. It's not really the real-time data, you can get that everywhere, but rather the fact that it pulls all of those other pieces together. Also, the Netprobe that is deployed on each of the application servers is very lightweight. That is another of the great benefits of Geneos. View full review »
SeniorPrc25d
User at a financial services firm with 10,001+ employees
One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it. View full review »
Manel Achour
ASP Administrator at FIS
Geneos is very easy to use. They have an interesting dashboard and the app's console is very easy to understand. It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos. The architecture is very comprehensive. It provides us with real-time data. We use the dashboard, we can remotely monitor the services, and we can reach the data, the percentage of CPU and memory with real-time monitoring. We previously used Nagios. It would take us thirty minutes to get an alert. With Geneos, you can use the access time so we can monitor the analysis and we can receive the analysis when we want and with what we want, every 15 minutes or 10 minutes. With access time it is a very good way to monitor the alerts, to receive analysis. We also get alerts based on real-time data. View full review »
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,058 professionals have used our research since 2012.