SAP SuccessFactors Valuable Features

Managing Director at a computer software company with 11-50 employees

First of all, I must mention that SuccessFactors has many modules. The main modules are the Core HR and Payroll modules. Payroll is based on the concept that you can create whatever you need in terms of fields, or the characteristics of a field. You can change field types and the names of every field. And with Core HR, the structure of the software allows us the flexibility to build whatever we need in terms of the data we need to collect from our employees.

The second part of this is the integration points between the Core HR module and all the task management areas. This integration is very good and it gives management full visibility regarding performance and performance management. It's built on financial scorecards, so managers can assign the objectives of the company and they can cascade these objectives down from companies to departments, and then to individuals. It lets you monitor the progress of objectives all the way until the end of the year.

I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes.

Given these features, SuccessFactors is suitable for medium-sized companies as well as larger companies, assuming that the larger companies have simple enough enough processes in terms of workforce management. For very comprehensive processes, SuccessFactors might not be appropriate.

There is now also an overnight shift option. So it can work for blue collar workers, for manufacturing, or for any kind of industry that requires people to stay overnight till the second day. Users of SuccessFactors can manage all of this in terms of attendance or absence.

Beyond that, I think the recruitment features are good. In fact, more than good. And in the latest version there has been great improvements in the time management side of things. There is now a new module called Time Tracking, and this was something we sorely missed from the beginning of SuccessFactors. Now we can integrate SuccessFactors with a time attendance machine or biometric machine and I can assign clock-in and clock-out schedules to the GUI. Meanwhile, the databases that link to the biometric machine for time valuations connect with the data in the Payroll module. This is a great feature that has always been missing and now it's included.

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SAP Project Manager at a manufacturing company with 10,001+ employees

The performance management and learning management solutions are the product's most valuable features.

There are updates and new tools for measuring employees all the time. There's also a mobile application that can be used by anyone within the process.

Analytic reports are also provided, so you don't need another tool to handle reporting. It has its own dashboard and reporting tools that give you a good overview of everything.

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Country Expert Total Workforce Managemnet/ Learning & Development at a manufacturing company with 10,001+ employees

It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us.

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Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
524,194 professionals have used our research since 2012.
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G

The features that I have found most valuable are the ability to set and review goals, and the ability to manage performance in general.

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SAP Offering Solution Architect at a computer software company with 10,001+ employees

Generally, it is quite an integrated product.  

In terms of user experience, it is quite good. 

There are quite a few features, such as AI, machine learning, et cetera, which are embedded right in the solution. The solution can interact with the cloud and you can do app development and tasks like that with it. 

It's pretty good for reporting. It's done pretty easily. 

I really like the integrity of the solution.

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Country Human Resource Manager at a manufacturing company with 51-200 employees

The performance management system of SuccessFactors is very valuable. We can set the goals and then the business process flow.

We can have goals reviewed and approved and then we can submit them to the system. We can review things and get self-assessments. Managers can add comments.

We can track and measure our goals from mid-year reviews to progress. We can calculate excess money in relation to goals and can self-calibrate. Overall, it's excellent performance management. 

The deployment process is easy.

The business processes on offer are excellent.

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Partner at a recruiting/HR firm with 1-10 employees

We like that all the employee events, everything, can be managing on one single system and it is very user-friendly and very agile.

The integration between the modules is very simple if it is a standard integration. 

The product supports third-party integrations.

The recruiting module has vastly improved since I initially started my career with SuccessFactors.

The initial setup was pretty simple.

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Sr. Supervisor HR at a comms service provider with 10,001+ employees

The best models we used were the Goal Management and Performance Management. They were the most useful. We use three modules in our company, the Goal Management and Performance, the Talent Acquisition, and there's the LMS, the training. The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization.

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Program Manager HR-IT at a transportation company with 10,001+ employees

ESS and MSS is a powerful functionality of EC. Easy and intuitive use of all the modules is one big attraction. Using EC as HR Core System facilitates the integration of other modules as Talent and Learning, which allow to have a common data framework and facilitates the Reporting. 

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SAP SuccessFactors Function Head at EOH

The most valuable feature of this solution is the performance management module.

The reporting is very good.

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SAP Success Factors Team Lead at a tech services company with 51-200 employees

SuccessFactors offers all aspects of human resources management. What I love most about it is that it can be implemented for any company very quickly. 

There are some disadvantages because we have some specific rules relating to laws or regulations in the local company. They cannot provide all the features as we expect it. However, from a general perspective, I think that it's very satisfactory to have a full solution, that can cover everything in Human Resources Management. 

They always have updates about two to four times a year. We can check on everything that is requested and we can update it for free. 

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Human Resources Officer at a non-profit with 10,001+ employees

We are currently looking for a better solution enabling us to better analytics. So SAP on-premise is pretty old and while it allows a lot of flexibility, it doesn't give us the flexibility to integrate to other modules. We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot. It's brought to our organization a big big improvement. We would give it a good rating. 

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Senior Business Analyst at a comms service provider with 1,001-5,000 employees

What I like the most is the KPI management formula.

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Talent and Career Development Manager at a financial services firm with 10,001+ employees

The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports. 

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Consultant at a tech services company with 51-200 employees

The performance of the solution is very good.

The solution has a mobile application and is on the cloud so we have the capability to use it anywhere, not just on location.

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Information System Manager at a non-tech company with 11-50 employees

The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing.

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Vice President & Group Head- People & Workplace Management at a tech services company with 201-500 employees

Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless.

It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good.

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General Manager at a recruiting/HR firm with 1-10 employees

It's very user-friendly.

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IT System Analyst at a tech services company with 11-50 employees

I like that everything is delivered to the employee.

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Manager Finance at a tech services company with 1,001-5,000 employees

The overall functionality of the solution is very good.

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Country Human Resource Manager at a manufacturing company with 51-200 employees

One of the most valuable features of this solution is the performance management workflow. 

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Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
524,194 professionals have used our research since 2012.