SAP SuccessFactors Valuable Features
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus.
Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system.
Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
View full review »BP
Belinda Pearson
SAP specialist at Dis-Chem Pharmacies Ltd
I love SAP, and I like SuccessFactors, but I think at the end of the day, some people like SuccessFactors while some like another environment. But I think most users prefer SuccessFactors as they become more comfortable with it. I think the biggest challenge for a lot of people is coming out of an SAP EC environment, or HCM environment, coming into SuccessFactors, and you have to navigate your program. That is not something that happens within a month or two, or three months. Sometimes it takes like a year before they are quite comfortable using the system. Because you put it at the change management portion, and I think a lot of times the information didn't happen the way it should have happened, and that's why you have this anti-system storage. And maybe you would sign they would rather go for Workday or they would rather go for this or that. So they used the base, but I saw on our site, which I actually wanted, and I would love to have a panel like that where you can just tap in and say, okay, because it's not a very good platform. And what a lot of clients would like to have a discussion on is to speak on what the difference is because a lot of people are opting for other solutions, and we need to prevent that because I'm also on the staff committee, and I need to work at preventing that. We don't want to lose customers to another product. We need to retain our clients. SAP is allowing a partner, SAP implementing partner, to also sell other products. That doesn't make sense. You can't tell me. You can't use it on the platform. But by the same token, you are allowing people to sell both products. Isn't that a contradiction to what you're saying? That is something that I wish I could get my hands on because at the moment, after high reviews and jobs, it's just pushing a little bit since I'm thinking that we're in a different world, we're in a different digitalization era, and we need these things for customers to make an informed decision. Then, we always remember it's about the customer. It is about their needs and requirements. So if a salesperson has a top ten garbage and you have a platform where they actually have to listen to a bit, I can't even realize what the pros and cons are because anyone has to rely on the pros and cons of a product. I'm talking about running the one down and uplifting the other. It's about what was good for you because I can say to you that, for example, to me, what was nice in retail may not be good for you. SAP SuccessFactors could be wonderful in the education industry. So to me, they expect to actually focus on it. It's got more leverage and more fundamental value to the different industries and their processes. And that is something that hasn't always come out. We are in retail. Our requirements are totally different. So when we make these comparisons, we must actually compare apples and apples. Somebody who's got in this industry, but I'm very positive. And you can't sell that positive and say, oh, you know, this is very positive. What products suit the industry that you're in? And they take it from there. And that is something that Salesforce is not doing. Salesforce is just getting numbers and getting the money and getting the profit. And implementing the process is just about taking the money, making the process, and that's it. It's not about the client. I have worked with a lot of big improving partners on projects, and always, at the same scheme in half, it's we're not doing justice to the clients. Even though we had it as part of the values, your value may be against what clients experience.
View full review »There are a few features that are valuable to me. The first is that SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other. We have designed it correctly from a design principles perspective, linked our external job sites to the appropriate source tracking, and brought 18,000 applicants or candidate profiles onto our portal in the last three years. We have also worked closely with LinkedIn to improve our talent acquisition. Additionally, our recruitment process flows seamlessly into onboarding, performance management, succession process, LMS process, career pathing, and planning. We have also taken advantage of the integration between SuccessFactors and Microsoft platforms, utilizing the full Microsoft functionality and rebuilding some of it back into SuccessFactors. The second valuable feature is the ability to set up various compliance elements and business rules that automate manual checking and controls. This helps us to identify red flags before they become an issue and keeps our HR system data clean. The third feature is that SuccessFactors does the checking for us when they make enhancements to their modules. They have two upgrades a year, in March and October, and they check and confirm the impact on the other environments and manage it for us, saving us time and energy. This ensures that our systems don't break when we do upgrades.
Buyer's Guide
SAP SuccessFactors
March 2024
Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
DS
Darweesh Saber
SAP HCM Senior Consultant at WadiDegla
The solution's most valuable feature is the metadata framework. It's a good idea to implement such a powerful tool. It is better, easier, and more flexible.
View full review »ST
reviewer2080089
HRS Professional at a financial services firm with 501-1,000 employees
The functionality and user friendliness are constantly improving. We provide constant feedback and a lot of changes are addressed. Every six months, we get 300 changes in the system so that is quite a lot. The solution is continually changing for the better.
The user interface is flexible and allows for custom fields. We can easily create fields or change things without needing to get the vendor involved.
The flexibility for reporting is better than ADP.
View full review »The tool's most valuable feature is its integration capabilities with on-premise ERPs and other systems.
View full review »RK
Rania Khoury
HRIS Manager at a engineering company with 5,001-10,000 employees
From the HR side on which features were most valuable in this solution because I was responsible for the HR and payroll modules. During the payroll in Meta4, I used to write an outside API to read the result of the payroll and dump it to another software: the accounting software. There is a GL posting that hits from GL after each payroll.
Now, in SAP, which is connected to SuccessFactors, this interlinking and posting is automatic. I don't have to follow up with each branch on the rules and variables to do it. It's embedded. We defined it once and once the payroll cycle is finished, it hits the final module on the corresponding GL that we defined and mapped. This is the first feature I found valuable.
Another feature I found valuable was in the project module system because we also bought and utilized the project modules in SAP. It read from the HR side all the components that can constitute the cost of an employee. It means we used to calculate the dry cost manually based on some data that existed inside Meta4 and I used to prepare it for Meta4, but when we shifted to SAP, we required that all data should go out of SAP only, so no more Excel and other files.
We set up this solution to automatically calculate the dry cost based on the employee's salary, the cost of the employee's and his family's visas, the medical insurance, life insurance, etc. We calculate the dry cost by discipline and by employee category or job level so that the calculations reflect on the project module. When the employee fills in the timesheet, his hourly rate reflects immediately from this intermediate calculation.
These two features are automatic.
Presently, the most valuable feature of the product is related to the recruitment module that the product offers since it is a module that I have recently started to use. I feel that the product has improved, and the tool has introduced AI to help with areas like job description. The tool is also integrated with Microsoft Teams, which helps with the scheduling of interviews. The most recent features introduced in the product have been very valuable.
The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion.
View full review »The best feature is that the solution has an open architecture and provides an open platform so it can coexist with other systems. It allows for a different goal setting system, but still integrates well. SuccessFactors also integrates well at the backend with your core SAP which is also a benefit. My sense is that in the future the solution will evolve into a model similar to Salesforce where you have the core platform from SuccessFactors and plugins for everything else.
The performance is okay. The reporting and analytics feature is very important for decision-making. The product helps with our company’s compliance and regulation needs. The tool has a unique talent management platform. It is responsive. It provides evaluation, recruiting, learning and development, and compensation processes. It is easy to navigate through the platform.
View full review »The solution is very intuitive. Many of the things we need to do are easily accessible. There is support in the form of chatbots. Before we implemented SuccessFactor, it was very difficult for us to implement use of the feedback section. That has now become very intuitive, and usage has increased. The solution is stable and robust.
One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors.
View full review »The most valuable features of the solution are GUI and OData API. Also, the solution's ability to display the organizational charts along with the photographs of the employees while also being able to display employee data and ID are some of its valuable features.
View full review »SS
reviewer2101347
Enterprise Architect at a energy/utilities company with 10,001+ employees
The learning management has been great.
We've found the application tracking useful.
Thanks to this solution, we don't have to have individual solutions from many vendors. It's a uniform user interface. We don't have to train them across individual applications. We just have to train them on SAP.
The business processes are very strong and extremely customizable. The adoption of business process management ensures we don't need a vendor to help us with customization.
View full review »The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance.
View full review »SuccessFactors is generally flexible with a lot of good features. It's becoming our core HR system and is a business-critical system for us. Until now, outside of the recruiting and onboarding processes, it was a side system but going forward it's definitely going to be critical.
SAP SuccessFactors is one of the most robust platforms in the world today. A global company needs a platform that is compliant (such as GDP compliant in Europe), a solution that enables strong workflows and delivers high quality in their core HRIS system which is called Employee Central.
It offers a high level of audit tracking that can be kind of customized for the requirements of clients by region, by country, or within the same country.
The system is one of the strongest and sturdiest modules that are in existence in the world.
It is much easier to integrate SAP SuccessFactors with other software. There are many third-party software vendors that can be integrated.
View full review »NK
Naomi Kreinz
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet.
One of the features of SAP SuccessFactors that we find most beneficial for managing our workforce is its document recording capability. It's essential because applicants can store all their documents in one place when applying for jobs. This facilitates easy monitoring of application statuses and tracking their progress. It is easy to search and find what you are looking for.
View full review »The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities.
View full review »All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well.
There are several solutions built into it, like training and workforce analytics. From my own experience, I find the recruiting module to be fascinating because I've worked with it a lot. My company has deployed the recruiting module for a couple of organizations. For example, the African Union uses Human Capital and SuccessFactors. We deployed Employee Central and recruitment management for them. People can apply for a job, and you can track the applicant's progress within the same system, but you can't implement recruiting module as a standalone solution. You need to have Employee Central as part of the system as well.
View full review »SuccessFactors' most valuable feature is performance management.
View full review »IH
ImranHasware
Vice President at Abacus Consulting
I have only used the Employee Center component of SAP SuccessFactors, and it has worked fine for me.
View full review »YZ
YamenZarnaji
SAP Project Manager at a manufacturing company with 10,001+ employees
The Continuous Performance Management (CPM) is a feature that allows managers and their employees to communicate in real-time about areas such as performance, goals, and activities. SuccessFactors CPM aims to ensure that work is aligned with objectives and that a live summary of accomplishments is available. It also allows for coaching. It's very useful to have.
The CPM application provides a platform for employees and managers to communicate about their activities, accomplishments, and other aspects of measuring and managing performance on an ongoing basis. It is designed to help managers define activities, discussion topics, and accomplishments, as well as coach and provide feedback - all of which are critical in motivating remote employees. Employees benefit from SuccessFactors CPM by receiving activity updates, discussing topics, recording accomplishments, and providing feedback.
View full review »The most valuable features of SAP SuccessFactors are onboarding, recruiting, marketing, and performance.
View full review »RP
Ramakrishna Potluri
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited
The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors.
View full review »The performance and goal management is good, and it has a fairly detailed employee central.
View full review »The performance management system of SuccessFactors is very valuable. We can set the goals and then the business process flow.
We can have goals reviewed and approved and then we can submit them to the system. We can review things and get self-assessments. Managers can add comments.
We can track and measure our goals from mid-year reviews to progress. We can calculate excess money in relation to goals and can self-calibrate. Overall, it's excellent performance management.
The deployment process is easy.
The business processes on offer are excellent.
View full review »What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform.
SAP SuccessFactors is the best option in the market for HR use cases.
I also find the solution user-friendly.
View full review »Under SuccessFactors, you have the HANA performance management, Headcount. You have Headcount by gender, employee Headcount by location, and employee Headcount by company code. There are personal profiles of the individual staff. They have their leave management, development plan, and learning activities. They can review their performance.
There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can subscribe to courses and then, when they renew to get approval from there, that's where they can seek and get approval through the course. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.
There is a pack called Fiori. It's user-friendly because the way it is laid out, you can easily see what you want to do. Once you use it frequently and interact with it, you get the feel of it.
UD
Uma Das
AVP - HR IT at a consumer goods company with 10,001+ employees
It's the performance management feature that I find most valuable in this product. As for the product itself, I like its flexibility and configurability. It can handle different types of performance management from one organization to another, and this is one of its best features.
View full review »SF
reviewer1759518
DGM HR at a comms service provider with 10,001+ employees
The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database.
View full review »First of all, I must mention that SuccessFactors has many modules. The main modules are the Core HR and Payroll modules. Payroll is based on the concept that you can create whatever you need in terms of fields, or the characteristics of a field. You can change field types and the names of every field. And with Core HR, the structure of the software allows us the flexibility to build whatever we need in terms of the data we need to collect from our employees.
The second part of this is the integration points between the Core HR module and all the task management areas. This integration is very good and it gives management full visibility regarding performance and performance management. It's built on financial scorecards, so managers can assign the objectives of the company and they can cascade these objectives down from companies to departments, and then to individuals. It lets you monitor the progress of objectives all the way until the end of the year.
I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes.
Given these features, SuccessFactors is suitable for medium-sized companies as well as larger companies, assuming that the larger companies have simple enough enough processes in terms of workforce management. For very comprehensive processes, SuccessFactors might not be appropriate.
There is now also an overnight shift option. So it can work for blue collar workers, for manufacturing, or for any kind of industry that requires people to stay overnight till the second day. Users of SuccessFactors can manage all of this in terms of attendance or absence.
Beyond that, I think the recruitment features are good. In fact, more than good. And in the latest version there has been great improvements in the time management side of things. There is now a new module called Time Tracking, and this was something we sorely missed from the beginning of SuccessFactors. Now we can integrate SuccessFactors with a time attendance machine or biometric machine and I can assign clock-in and clock-out schedules to the GUI. Meanwhile, the databases that link to the biometric machine for time valuations connect with the data in the Payroll module. This is a great feature that has always been missing and now it's included.
The tool allows us to consolidate many review processes into one process. We had a lot of processes and everybody was doing their own thing. This tool has streamlined that succession management process.
View full review »AR
reviewer1897932
Sr. HRIS Project Manager (Analyst) at a manufacturing company with 5,001-10,000 employees
What I like most about SAP SuccessFactors are its recruiting and compensation features.
View full review »YZ
YamenZarnaji
SAP Project Manager at a manufacturing company with 10,001+ employees
The performance management and learning management solutions are the product's most valuable features.
There are updates and new tools for measuring employees all the time. There's also a mobile application that can be used by anyone within the process.
Analytic reports are also provided, so you don't need another tool to handle reporting. It has its own dashboard and reporting tools that give you a good overview of everything.
View full review »The tool's most valuable feature is document generation.
View full review »The most valuable feature of SAP SuccessFactors is analytics.
View full review »SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business.
View full review »The product is easy to use and they've recently developed a new and more user-friendly layout where everything is right in front of you.
UX, Intuitiveness of the System, Integration with SAP S/4HANA
View full review »AH
Ahmed-Haridy
SAP SuccessFactors Function Head at EOH
The most valuable feature of this solution is the performance management module.
The reporting is very good.
View full review »DK
Darien Khairy
Sr. Supervisor HR at a comms service provider with 10,001+ employees
The best models we used were the Goal Management and Performance Management. They were the most useful. We use three modules in our company, the Goal Management and Performance, the Talent Acquisition, and there's the LMS, the training. The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization.
View full review »CY
Clement Yu
Digital Learning Specialist at Lane Crawford
The solution is good for helping users with courses, and administrators can manage the process.
The solution is stable.
View full review »AH
reviewer1115727
Program Manager HR-IT at a transportation company with 10,001+ employees
ESS and MSS is a powerful functionality of EC. Easy and intuitive use of all the modules is one big attraction. Using EC as HR Core System facilitates the integration of other modules as Talent and Learning, which allow to have a common data framework and facilitates the Reporting.
View full review »JD
Joe DeWitt
Sr. Director, HR Solutions & Analytics at Micron Technology, Inc.
Talent Acquisition and Learning features are best in class.
View full review »BG
reviewer1992846
SAP SuccessFactors Consultant at a tech services company with 10,001+ employees
This solution is very user-friendly, and supports 60 plus languages.
SuccessFactors' best features are talent management and HR Analytics.
View full review »VP
reviewer1400613
Engagement Manager at a computer software company with 10,001+ employees
The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization.
The features that I have found most valuable are the ability to set and review goals, and the ability to manage performance in general.
View full review »HA
Hosam Ahmed
Trainee at AR Phoenix
We have found objects like Foundation and MDF most valuable.
View full review »DP
reviewer1526628
Partner at a recruiting/HR firm with 1-10 employees
We like that all the employee events, everything, can be managing on one single system and it is very user-friendly and very agile.
The integration between the modules is very simple if it is a standard integration.
The product supports third-party integrations.
The recruiting module has vastly improved since I initially started my career with SuccessFactors.
The initial setup was pretty simple.
View full review »FF
reviewer1057695
Human Resources Officer at a non-profit with 10,001+ employees
We are currently looking for a better solution enabling us to better analytics. So SAP on-premise is pretty old and while it allows a lot of flexibility, it doesn't give us the flexibility to integrate to other modules. We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot. It's brought to our organization a big big improvement. We would give it a good rating.
View full review »User Interface - Gives a polished look for both users and administrators when they login and access the system.
Workflow configuration - Can configure any level of workflow for approval process with functionalities such as dynamic group, dynamic role concepts.
Role-based permissions - Can define a very clear role-based permission based on portlets or fields level permission.
View full review »The Admin Tools functionality in Employee Central is great. For a technical/functional associate within our IT team, we can accomplish many (but not all) of the requests from our business partners.
The role-based permissions functionality is beyond great (in my opinion) and is honestly more robust and flexible than any other security setup/process that we have with other business software that we use (and have the ability to maintain security roles with).
View full review »The flexibility to scale the classroom sessions and its ability to make real-time availability of all the sessions are valuable features of this product.
View full review »RS
reviewer1388325
SAP Offering Solution Architect at a computer software company with 10,001+ employees
Generally, it is quite an integrated product.
In terms of user experience, it is quite good.
There are quite a few features, such as AI, machine learning, et cetera, which are embedded right in the solution. The solution can interact with the cloud and you can do app development and tasks like that with it.
It's pretty good for reporting. It's done pretty easily.
I really like the integrity of the solution.
View full review »LO
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company with 5,001-10,000 employees
Everything in the product is most valuable to us. The flexibility of working with so many types of forms in one platform and also the ability to define different eligible populations for any process are extremely helpful features.
View full review »BT
reviewer1488675
Country Expert Total Workforce Managemnet/ Learning & Development at a manufacturing company with 10,001+ employees
It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us.
View full review »ST
reviewer1023261
Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees
The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports.
View full review »SK
reviewer1753278
Senior Human Resources Specialist at a tech services company with 11-50 employees
We find the customization of the database to be very useful for our organization.
View full review »One of the most valuable features of this solution is the performance management workflow.
View full review »SF Learning and Employee Central are the most valuable modules in my experience.
SF Learning is a key element in making SF a tool with added value for the entire organization. All levels (managers, employees, HR, interns, etc.) can be involved in these processes and use SF Learning for compliance training, to improve their own skills, and work on their own talent development.
Employee Central is often the first full personnel backbone for a company. It offers all the possibilities to manage employee data, but even more important, it offers out-of-box headcount and strategic reporting.
For companies who are looking for a solution that supports their time registration and payroll processes, the SF solution will have some functional gaps. However, SF Employee Central is fast evolving and these gaps will be closed soon.
View full review »SD
Shanker Duraibabu
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd
The most valuable features are:
- Provisioning
- Job scheduling
- Competency library import and export
- Bulk employee export
- BizX audit report (RBP & employee profile)
- Candidate merge
- Cloning company from stage to production
- Admin user import
MM
reviewer1411566
Senior Business Analyst at a comms service provider with 1,001-5,000 employees
What I like the most is the KPI management formula.
View full review »Comp and Recruitment: They really bring value for the managers and cost savings to HR. They are the easiest to use without additional instructions. The feedback received from the managers is very positive and they can also understand the benefits to their own organizations. E.g., in Compensation, a manager can manage the whole team at once and ensure they’ll implement the pay policy and guidelines.
View full review »It covers the entire employee lifecycle with a simple-to-use UI. It is modular in terms of implementing it and fits into the roadmap of any organization that wants to take a step-by-step approach. Constant innovation, integration and reporting & analytical capability adds lot to the value proposition.
View full review »SuccessFactors includes a variety of talent solutions, core HR, collaboration tools and workforce analytics.
One of the talent solutions is a learning management system (LMS), which is also my main area of responsibility. Based on my overall experience in the SAP world, I consider the LMS a key component-tool to engage people across the organization. It might be challenging to set it up and align with clients' requirements. However, once it is done, it becomes very handy and easy to use from a user perspective.
It is attractive enough to come and launch this application on a periodical basis due to its user-friendly interface and intuitive functioning.
Shorter implementation timelines (comparing to on-premise SAP solutions), quicker response on configuration change cycles, modern look and mobile integration possibilities: Everything together makes SuccessFactors LMS a well-recognized and demanded talent solution across different types of organizations.
View full review »NQ
reviewer1430880
General Manager at a recruiting/HR firm with 1-10 employees
It's very user-friendly.
View full review »DH
Diaa Hussein
Information System Manager at a non-tech company with 11-50 employees
The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing.
View full review »- Cloud based
- Accessible anywhere
- UI
SuccessFactors is a cloud HCM solution, though still missing out-of-the-box (OOB) integration.
View full review »ND
NadaDrhimer
Consultant at a tech services company with 51-200 employees
The performance of the solution is very good.
The solution has a mobile application and is on the cloud so we have the capability to use it anywhere, not just on location.
View full review »YD
Yen Dang
SAP Success Factors Team Lead at a tech services company with 51-200 employees
SuccessFactors offers all aspects of human resources management. What I love most about it is that it can be implemented for any company very quickly.
There are some disadvantages because we have some specific rules relating to laws or regulations in the local company. They cannot provide all the features as we expect it. However, from a general perspective, I think that it's very satisfactory to have a full solution, that can cover everything in Human Resources Management.
They always have updates about two to four times a year. We can check on everything that is requested and we can update it for free.
View full review »RV
reviewer1426134
Vice President & Group Head- People & Workplace Management at a tech services company with 201-500 employees
Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless.
It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good.
View full review »- All features are available on mobile and also on cloud (internet); no need to connect any server or application systems. All HR business processes across the customers are available.
- Cross-module integration
- Updated with all industry best practices
- Less cost compared to the on-premise products
KK
reviewer1466862
Manager Finance at a tech services company with 1,001-5,000 employees
The overall functionality of the solution is very good.
View full review »Employee Central is the core of the product and is the best developed. This module is well worked out and has a lot of customisation options, which makes SuccessFactors an ideal solution for many customers.
View full review »A. SAP is making a firm commitment to creating a new single unified platform for every app it owns, based on the top of Hana in Memory Platform. In the future I aspect HR connected with IOT with Leonardo platform.
B. SAP is asking to professional to rethink HR, less transactional and more "Conversational". In SF, the architecture of the system allows to have very structured vertical functionalities (Learning, Performance, Compensation, etc.), but you can draw new service models using together the individual modules (you can design a “Pay per performance” process for example with Performance Goal Compensation)
C. SAP SF includes libraries of free contents (different data structure in Employee Central according to local laws, competencies libraries, goals libraries, etc.)
D. The usage of HCI and HCP (from HANA Cloud family) will extend the functionality of the product connecting with third-parties software or by extending the features of the individual modules. SAP has created a market place with dozen of 3rd parties apps
E. Artificial Intelligence is the new horizon:
Intelligent Services can automatically connect all actions that the system must take when an event occurs: have a new assignment. In less than two years, SF has released 40 predefined services.
In "Business Beyond Bias" against gender and race discrimination. The recruiting module has a feature that highlights a discriminatory language for example in the job description.
BOT. I saw some test where is possible interact with the system in natural language where for instance you can require to the system a Time OFF and the system will run all the appropriate actions.
F. Collaboration with Microsoft, Apple, Slack
Microsoft, with its technology Azure, is one of the partners to improve the data center services, I suppose also that we will see a better integration with Office world.
Apple, mobile first is the claim, is working to redesign the mobile user experience. At the end of June 2017 FIORI for IOS available.
Slack, we have already discussed about the bot: in the future I assume that the interaction will be made by voice with Siri or Cortana, or Google As.
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reviewer907932
IT System Analyst at a tech services company with 11-50 employees
I like that everything is delivered to the employee.
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