CA Spectrum Other Advice

Stuart Weenig
Senior NMS Architect at a energy/utilities company with 1,001-5,000 employees
Every once in a while, you will run into somebody who will surprise you by being innovative or by showing you that they have a vision for something, and that they are working or striving towards acting like a startup within this big monolithic steam train that is CA. I would look at the capabilities that Spectrum has to integrate with other solutions and be part of a bigger solution. When you are doing something like this, you have to have a bigger vision of what you are going to have across the board, then understand that this plays part of that, and it fills an important role. It is better than your average bear. It is a good tool. It is a very robust tool. It has a lot of capabilities. I can't give it a 10 just because there are times when I will be working with the tool, and I will run across something that I do not like, some kind of feature that doesn't work the way I expect it to work, and it is not intuitive, and I will talk to CA about it, and they will say something like, "Well, nobody has ever tried to think about it that way," or, "Nobody's ever asked us that question." I'm like, "This thing is 20 years old. How has nobody ever asked that question?" More than likely, what I tend to believe is that they were not listening when somebody asked that question, which is actually something that has changed recently. I think Mike Gregoire has done a good job of changing the attitude of a lot of the stuff, and they have got some new leadership that has really made it so that they are now listening. Whenever I bring up something like this, they say, "Yeah, we know. You've brought this up before. This other guy has brought that same thing up. We understand it." It does not help solve the problem. There are pieces of the software that are still not intuitive. However, the fact that they are listening makes a difference. Most important criteria when selecting a vendor: We do not actually select vendors. We select products. Really, I could care less whether or not the product comes from CA because we have other stuff with CA. In fact, we tend to frown on picking a product just because it comes from a vendor that we are already doing business with. It makes it so that we are not very agile. We have to really consider the solution very objectively. We only consider the vendor when it comes to their history of being able to perform, their history of being able to support and provide top-notch solutions. We frown on coupling the purchase of one tool, or the acquisition of a tool, just because we own another tool by that same vendor. So, we do not really select vendors. View full review »
SeniorEndd0d
Senior Enterprise Monitoring Engineer at a tech services company with 501-1,000 employees
You look around and see there are a lot of home-grown things, and multiple different solutions from different vendors that just don't work together, or they can't work together for whatever reason. One thing I like about the one-stop shop with CA is we don't have to have staff to be experts in 84 different things. If I need these two things to work together, if nothing else, I can call support and say, "I tried this and it's not working. Why is this not working?" And they'll get on the phone and WebEx and look and eventually you will get it working. When it comes to my most important criteria for selecting a vendor, ease of use is always one of the top ones: How many people in wagons and trucks, and servers, how many things do I have to have to run this tool, this product? That is the key factor in my evaluation. Of course, price, obviously, that goes without saying. The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all. View full review »
Jason Hohmann
Communication Systems Analyst at a healthcare company with 10,001+ employees
My most important criteria when selecting a vendor are * knowledgeable tech support * reasonable forums * documentation. I give it an eight out of 10 because it's not perfect, but it's better than a lot of what's out there. There is still a lot of work you need to do on it. Even though it's a vendor product there is still a lot of support you have to have to get certain things. Again, we have a very diverse environment; Cisco stuff, air conditioners. To get all that to work to it's full potential with this product, monitoring-wise, is work. So if there was more interconnectivity already in it that would help. For instance, we had devices that were added six months ago that weren't operating to their full potential. Then we would realize, "Oh, this one needs to be done." So we have to run these end processes. Again, the are a lot of devices. Not all of them are doing this, but enough that we have to sift through them, manually, and get this one working and that one working. So that's why it's not a 10. In terms of advice, I would tell people to load all the MIBs before you add the devices. Literally. View full review »
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John Simpkins
Network Systems Integration Engineer at University of Michigan Health System
When selecting a vendor, the most important consideration is product; it has to be product and features. I'd give it an eight out of 10 right now, because it does what we need it to do. It could go an extra 20 percent somewhere. View full review »
SeniorTe351a
Senior Technology Architect at a tech company with 10,001+ employees
I would consider this at the top for doing this type of monitoring. Sometimes it can be overly complex, but at the same time, it does give you a lot of capabilities. It is complex in just the varieties and the capabilities it has. Most important criteria when selecting a vendor: Combination of meeting the requirements and the cost. View full review »
Find out what your peers are saying about CA (A Broadcom Company), IBM, Micro Focus and others in Network Management Applications. Updated: November 2019.
384,147 professionals have used our research since 2012.
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