IBM FileNet Initial Setup

WolfgangPichler
Senior Consultant at pITsolutions
When you use IBM Content Foundation as the entry point for installation, it's quite well-documented. If you have know-how in the IBM area, including the area of WebSphere Application Server, then it's not too hard to install. It's up to your partner to download the right versions which fit together, the right way, and then it's not really a big deal. In those circumstances, you can install FileNet within two or three days and have a running version. View full review »
Moshe Elbaz
IT Manager & FileNet Specialist at a tech vendor with 201-500 employees
The initial setup depends. If we're talking about a Windows-based installation, it's very easy. For other operating systems, like Linux, it's a bit complex. If we're talking about the whole P8 suite, it's very complicated. Documentation on how-to, screenshots, or step-by-step instructions are missing in all of IBM's P8 finance products. Unlike Apple or with other vendors, where you've got to book, you can install it without any understanding of the underlying system. In finance, with P8, if you are not familiar with bits and bytes you won't end up completing the installation. In terms of how long it takes, if we're talking about only Content Navigator and FileNet P8, a basic system, just the installation could take three to five days. And that's not talking about the implementation. It depends on the customer's site, on the operating system, on the database vendor. Sometimes the version doesn't support it. It also depends on the network. It depends on a lot of things that are not straightforward. We have a standard implementation strategy that we use for our customers. We're usually asking for Microsoft Windows operating system and either a SQL or Oracle Database, and we are not doing any other complex installation configurations like a very sophisticated single sign-on. That's because it doesn't work very smoothly. View full review »
Seniorsyseng67
Sr. Systems Engineer at a tech services company with 51-200 employees
The initial setup is really easy. If you're going to use all the features out-of-the-box, you just install it and it starts working. You don't need to do anything. We have customers that have their own end-user solutions or very specific needs, and then we have to spend a little bit more time with them, but that's because they have their own software on top of it that they like to use it. That's more an issue of end-user software and not the actual FileNet system. Our customers integrate it with other solutions. A lot of the time it's their own software that they have developed in-house. They use FileNet to connect to other platforms such as FileNet Image Services, which is the older product. But there are no issues because FileNet has an API and they just connect to the API and use it. It's well-documented, easy to use, and they don't have any issues. View full review »
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Fred Heilbronner
Director Network Solution Architect at a tech services company with 11-50 employees
It's a pretty complex product to set up because it has so many touchpoints. You have to integrate with your Directory Services, you've got a large database component, you've got a large web services component, you've got a large storage component, and you've got a big security component. At the same time, you've got an application server that you have to set up. By nature, it's a fairly complicated setup, it's not for the faint of heart. View full review »
Jayanth Palle
Senior Consultant at Northern Trust
The initial setup is a bit complex unless you know some scripting languages. It's pretty complex. Within the solution we have several products like BPM, Oracle Service Bus, as well as a lot of custom applications. The bank has its own deployment procedure that we follow for the specific products. IBM BPM is separate and we have laid out our own process. There are a couple of automated ways of doing it, but we follow the bank procedures. The products we are using from the IBM portfolio include FileNet, IBM Case Manager, Content Navigator is there, and Datacap. We have integrated FileNet with different bank solutions. The integration process was good. View full review »
GupteshwarPrasad
AVP Technology at a financial services firm with 501-1,000 employees
As compared to other products, the setup is a little time-consuming, maybe because of the weight of the product, of the deployable components. For someone with experience in the field, they should find it very easy because everything is inside the product. While it did not happen in my project, in someone else's, while deploying, they found some glitches here and there and some services that would not come up. That made it a little complicated for them. But my experience is that it's pretty straightforward. For us, it took somewhere between 15 to 30 minutes. It depends on how customized it is. View full review »
GopalVanam
Senior Architect at Tecnics
The setup is going to be complex but we put the right people on the job. In the older versions, it was much more complex. Slowly it is improving. They started releasing container stuff, recently, which we like. I would say it is not too complex or too easy. It's somewhere in the middle. Hopefully, the coming versions will simplify the FileNet setup to help it go more quickly. Currently, it takes at least a day to set up a basic environment. View full review »
VeyselOzdemir
Managing Director at a tech services company with 11-50 employees
The initial setup is very easy. You first implement the database and after that the application. You can even install it on a remote site. It's that easy. However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count. The installation itself only takes one or two days, but the configuration can take a long time. The first time we configured it, it took over 20 days. View full review »
BolarinwaOyerinde
Managing Partner at Inception Business Concepts
I was part of the team that set up the FileNet installation we are currently using. I don't remember how long it took to implement, as that goes back to 2003. View full review »
Muhammad Kamran
Project Manager at Ora-Tech Systems
The setup is very straightforward. View full review »
Supervis3993
Supervisor Of Information Security Risk at a energy/utilities company with 1,001-5,000 employees
I was not involved in the initial setup. From what I understand, when they first set it up it was rather complex. They had some hurdles to jump through. It took about two years to really iron out all the kinks. We had a vendor prior to enChoice that we weren't successful with. When we found enChoice, things started to turn around. So it's important to pick the right partner. View full review »
SeniorSo9e37
Senior Software Engineer at a financial services firm with 5,001-10,000 employees
If you ask a "fresher," the setup would be a little bit complex for him. But if you ask an experienced person who knows FileNet, it's easy for him. He knows exactly what to do. In terms of integrating it with other solutions, we use Content Navigator within our in-house applications, and for the document viewing and searching. So we have created plugins and they use those plugins to access those features within Content Navigator. View full review »
Boris Zhilin
Executive Director at Intelective
The integration of this solution with other products is where we come in as consultants. IBM software works great in the silo, the silo being that you have an IBM software suite and everything is working together great. But when you have a customer that has IBM and three or four or five other repositories, a line of business systems that need to be integrated, that's where typically consultants, systems integrators like our company, come in. But IBM provides a great API and ways to integrate the software. View full review »
Principaede6
Principal It Operations Specialist at a manufacturing company with 1,001-5,000 employees
The initial setup was straightforward. View full review »
Corporat88f8
Corporate Vice Presidents at a insurance company with 10,001+ employees
The initial setup was pretty straightforward. As we have grown the environment and done certain things, it has gotten more complex. However, my experience has been okay. With the newer versions, because of our environments have grown, it has become a bit more complex. View full review »
Enterpri3203
Enterprise Architect at a manufacturing company with 10,001+ employees
It was pretty straightforward. Like I said, the biggest issues we had were on our company side, the network latency of moving that much data across our network at one time. Once we opened up a dedicated pipe for that data movement, we haven't seen any issues like that. View full review »
Patrick Obrill
System Analyst at AT&T
The initial setup was straightforward as to what we were trying to do. However, all the details and different technical things that we were trying to figure out became complex. View full review »
Softwaref5a5
Software Architect at a non-profit with 1,001-5,000 employees
I was involved in a lot of the planning, and specifically for the technical aspects of it, integration and data migration. It seemed pretty straightforward. View full review »
it_user543282
ECM Filenet Architect at a insurance company with 1,001-5,000 employees
It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching. All the time it had to be compatible with X and OS, so we did not have dependencies with all the operating system rights. View full review »
SolomonChris
Founder at intellicon systems
It took a while to get it up and running, but it is not very complicated. It took us about a week to have all the components setup. View full review »
Sanjay Petkar
Chief Manager at a government with 51-200 employees
We awarded the contract to another party and they outsourced it to somebody else. So it wasn't that easy for us to implement FileNet. It took a lot of time for us to implement and install. The plan was that once everything would be digitized and we had a paperless-office scenario implemented, we would have high-availability, to have complete redundancy of the applications. Whenever one application would fail, another would take care of it automatically without the end-users knowing about it. But that wasn't set up properly. We then managed with Microsoft Cluster between the two nodes. That also wasn't that successful. So there were issues. View full review »
CTO724f
CTO at a healthcare company with 1-10 employees
The initial setup is straightforward for us. We have so many years of experience with it. View full review »
Informat0634
Information Architect at a tech services company with 51-200 employees
The initial setup is complex. There are many different components to it. There are a lot of decisions which have to be made: architectural decisions, platform decisions, and team personnel decisions. These have to be made before you go ahead and implement something like this. It is a huge undertaking. It takes a lot of time to roll out. View full review »
Vp33e4
VP at a financial services firm with 10,001+ employees
The initial setup was pretty complex. There are too many options, and it can get a bit confusing. View full review »
Reviewer8e92
User at a healthcare company with 10,001+ employees
I know it took them seven months to convert, so the initial setup was, probably to some degree, complex. View full review »
FilenetS7829
FileNet System Admin at Emug
The initial setup is very complex, but we expected that. This should be expected with this product. The setup process was complex because it was a migration from the previous system, which was also a FileNet system, and image services. This was a multiyear effort which involved enormous challenges due to the volume and complexity of the data. View full review »
Engineer49eb
Engineer at a financial services firm with 10,001+ employees
The documentation was very well done. The initial setup was straightforward with our experience and in-house knowledge. We also had the IBM engineers available, as needed. View full review »
Sergey Gorobets
Architect of ECM solutions at a tech vendor with 51-200 employees
The installation of FileNet is not very easy. It requires a very experienced administrator. But if the program installs correctly, it works. It's stable. It takes two to three days to install FileNet in high-availability mode. View full review »
Director014f
Director of user services at a manufacturing company with 1,001-5,000 employees
I would advise a little on the product early on, but I did not actually do the setup of the product. The initial setup was a bit complex, but it is a very elaborate application. The people that I talked to said it was not extremely difficult. It took some work, but it was worth it. View full review »
CEOdd42
CEO at a tech vendor with 1-10 employees
There's a level of complexity, but our exposure, for starters, has been with the IBM Concierge, where the solution is fully loaded already, Case Manager on all of its platforms. But when we try to do it ourselves, that's not as smooth. View full review »
Chuck Picard
Enterprise ECM Program Manager at a tech services company with 201-500 employees
I was not involved in the initial setup. View full review »
Suren Shiva
Software Architect at Deloitte
The initial setup is complex in the sense that there are server dependencies, installation issues, and compatibility issues with the existing environment and software. Then, the hardware and software have to be managed. View full review »
SeniorSy447e
Senior Systems Engineer at a comms service provider with 10,001+ employees
It was a fairly straigtforward implementation. Though it has so many options, we have to be discerning about what we will deploy because each option will require additional support for our customers. View full review »
Reda Torkey
Chief Commercial Officer with 51-200 employees
I would rate the installation process at about seven out of 10. It can be very complicated, and you need to to have an experienced resource. View full review »
Softwaree227
Software Developer at a insurance company with 1,001-5,000 employees
I was not involved in the initial setup. View full review »
GeneralMba45
General Manager at a tech services company with 1,001-5,000 employees
We have been using the platform over the years. They have continued to make the product easier to install. With the new release of container support, it's becoming even easier to install. The trick to it is the design architecture which allows you to scale, and also putting in performance tuning for the scaling to happen. View full review »
reviewer1014633
Administration Division Support and IT Services at a manufacturing company with 1,001-5,000 employees
The initial setup was complex. Access control setup took a long time and it was difficult to upload documents from other systems. View full review »
reviewer1081452
Director Of Information Technology with 201-500 employees
The initial setup was fairly complex. You will need help from IBM or a third party. View full review »
ServerMadd8a
Server Manager at a logistics company with 1,001-5,000 employees
It's very complex. We have a lot of pieces that tie together with our FileNet, like domains. So it's complex. View full review »
ProjectL6af9
Project Lead Engineer at a healthcare company with 10,001+ employees
I was not involved in the initial setup. View full review »
SaidGaga
Founder/ECM BPM Senior Consultant - Project Manager at gacosi
In terms of the initial setup, you have to have some requirements. I am technical specialist in finance, so I can do installation as well, but it's not easy for everyone to handle. You have to know it takes time, you have to be very careful and know exactly what you are going to do. You need a good knowledge of the production system, middleware, application services, servers databases, etc. It's not as easy as other products. How long it takes to deploy the solution depends of the requirements. It can take from six months to two years. It depends on a lot of factors including the modules, because you want a summary, and which remodels are the customer needs. The solution is modular, so you may have lots of modules. View full review »
Smeb97d
SME at a energy/utilities company with 1,001-5,000 employees
I was not involved in the initial setup. View full review »
Chrystan Duarte
Business Development Manager at a tech services company with 51-200 employees
It's easy. The most challenging part of implementation with this product is designing the case and the flows. View full review »
Solution4311
Solutions Architect at a financial services firm with 5,001-10,000 employees
The initial setup is complex. Though, it is straightforward for me since I have done it for so many years. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright. View full review »
ShababShams
Project Manager at a government with 11-50 employees
The initial setup is a little complex. The installation and configuration to start up needs expert level knowledge. View full review »
Business259f
Business Solutions Manager at a tech services company with 501-1,000 employees
The initial setup is straightforward. You will need people who know what they are doing, but otherwise it is straightforward. View full review »
ProjectL3ff4
Project Lead Systems Engineer at a healthcare company with 1,001-5,000 employees
While I was not involved in the initial setup, my team was. From my understanding, the initial setup was pretty straightforward. View full review »
Gonzalo Varalla
CIO at a insurance company with 1,001-5,000 employees
No problem. We've were helped by IBM. That is, you always have problems on a project, but what I ask is whether the solutions have been solid. Yes, they have. View full review »
Find out what your peers are saying about IBM, Microsoft, Alfresco and others in Enterprise Content Management. Updated: November 2019.
378,124 professionals have used our research since 2012.
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