CA Spectrum Initial Setup

NetworkT71ba
Network Tools Engineer at a manufacturing company with 10,001+ employees
We used CA Professional Services. I was along with them. I would say it's a little on the complex side. The initial install, there's a little bit of complexity to it because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. You have to have a service account. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time. It's not like where you set it up, here you go, hand it over. No. You can hand over a bare-bones install but after that you have to import your network, make sure it's modeled correctly, make sure all the dependencies are mapped. Once it's installed that's just step one. Then setting it up to get to a steady state, that's step two. Then there are other items. Our consultant was four months on-site doing Spectrum setup and working through issues. Sometimes there are bugs and the consultants have to reach out to support, themselves, and work through things. It's a very sophisticated tool, it's a very powerful tool. It's vendor agnostic. It doesn't matter what kind of infrastructure you have. They give you the capabilities to do many, many things. It's more on the complex side. It's not like some tools come with a bunch of out-of-the-box reports and things like that. Spectrum is not like that in terms of a lot of out-of-the-box things. They give you the functionality to get what you need, but you have to spend time to set it up. View full review »
Stuart Weenig
Senior NMS Architect at a energy/utilities company with 1,001-5,000 employees
The initial setup was complex. We have an operations team who was responsible for doing it. They spent a lot of time working with CA on a couple of different issues that were not as straightforward. Mainly because our environment is significantly different than the typical environment that CA would have expected. It is the same problem that you run into with anybody who sells software. They think users use software a certain way, but then users do not use it that way. Or, you think the user's environment is going to be a certain way, so you build things it that depend on it being that way, but when it gets into the real world, you find out, "Oh well, you don't have it that way? Why don't you have it that way? Oh, I never even considered that you would have a reason for not doing it that way." So, those are the kind of things that we run into, because we are a company that does not do things your typical way. View full review »
SeniorEndd0d
Senior Enterprise Monitoring Engineer at a tech services company with 501-1,000 employees
I did the architecture and implementation, soup to nuts; made the Kool-aid, served the Kool-aid, drank the Kool-aid, every day. The nature of what we do in this space is complex anyway. There's only so much you can simplify at this level of complexity. And as much as it is complex, they've made it a simple as they can. View full review »
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Jason Hohmann
Communication Systems Analyst at a healthcare company with 10,001+ employees
I would say mixed bag. We wanted to make it so it was automated with a text file, so we didn't have to watch the little bar the whole time and answer those questions. We wanted all the configuration in one little file. So we had to figure out where that was and how they do that. Once that got done, then automation of getting it deployed to new environments, if we need to, is very fast. We just change a line or two in the text file and say, "Do this," and walk away. It's great. View full review »
ITManaged58b
IT Manager at a manufacturing company with 10,001+ employees
It was pretty straightforward. We actually had the CA Services guys come in and help us set it up. View full review »
Parag Pujari
Director IT at CNO Financial Group, Inc.
I was not involved in the initial setup. View full review »
SeniorSy959f
Senior Systems Engineer at GEICO
It was somewhat complex, but that's also a little difficult to evaluate because we had a consultant that was the primary resource for the setup, and he had some challenges. I think if we had had a different resource it might have been more straightforward. View full review »
John Simpkins
Network Systems Integration Engineer at University of Michigan Health System
It could be a little bit better, to be honest. The upgrade process could be smoother. More of the steps around upgrading could be automated, I think. View full review »
Jeremy Guthrie
Systems Engineer at Charter Communications, Inc.
I was involved in the initial setup. It was pretty straightforward. View full review »
ITOperateadf
IT Operations Manager at Delta Air Lines, Inc.
I was not involved in the initial setup. View full review »
Kevin Kaufman
Manager Of Monitoring Service Delivery at American International Group
I was not involved in the initial setup. However, the biggest issue is setting up some of the custom traps is a little complicated. So, you have to have someone that really knows the tool. It could be a little more intuitive overall. View full review »
Shawn Ousley
Network Engineer at Aerospace Corporation
I'd say it's medium. You need to know how to tailor the product to your environment. View full review »
SeniorTe351a
Senior Technology Architect at a tech company with 10,001+ employees
I was not involved in the initial setup. View full review »
Programm0ef8
Programmer at a healthcare company with 10,001+ employees
I was not involved in the initial setup. View full review »
Find out what your peers are saying about CA (A Broadcom Company), IBM, Micro Focus and others in Network Management Applications. Updated: November 2019.
378,809 professionals have used our research since 2012.
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