Automic Workload Automation Other Advice

KD
Manager, Delivery at a comms service provider with 5,001-10,000 employees

I would definitely recommend the solution to those planning to use it.

The use cases of Automic Workload Automation were that we were supporting around 140 odd hospitals. We had a little bit of peak resource demand when we were doing it manually. We had approximately a person handling two setup boxes, because of which we had a peak in resource demand that went up to 70 people, especially during the month's end. By introducing Automic Workload Automation, we were able to do all of the work for 140 hospitals using two people for primarily monitoring the tool and were not doing any work manually. I think we got a kind of huge gain, though we had to pay the two people monitoring the tool for their overtime.

Overall, I rate the solution an eight out of ten.

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SandeepKumar10 - PeerSpot reviewer
System Administrator at MIRAKI TECHNOLOGIES

It is important to understand workload automation and how the solution functions. Work with your customer to determine the infrastructure and number of agents or servers. Create an infrastructure table and then starting installing to those specifications. 

I rate the solution a nine out of ten. 

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MH
Senior Presales Engineer at a computer software company with 51-200 employees

My recommendation to existing users is to consider onboarding more use cases on Automic Workload Automation. The platform has a lot of potential, and it is not necessary to limit its use to just one team. You can expand and expose the tool to other departments, such as IT or business vendors, to unlock its full potential. Since you have already invested in the product, you can brainstorm within your organization to identify areas for automation improvements and onboard more use cases accordingly.

I rate Automic Workload Automation a ten out of ten.

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Buyer's Guide
Automic Workload Automation
April 2024
Learn what your peers think about Automic Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
SS
Application Developer Senior Analyst at a tech vendor with 10,001+ employees

I rate Automic Workload Automation eight out of 10.

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Bernd Stroehle. - PeerSpot reviewer
Enterprise Architect at KosaKya

I would rate Automic Workload Automation nine out of ten. The product is very good, but I would not buy it because I would be too limited by the scripting language. I would be locked into using this vendor indefinitely, potentially for the next two hundred years.

Two of our customers are still using Automic Workload Automation because it is too complex and expensive to migrate over to another solution. The main problem is the script language. In order to migrate, the entire workflow would need to be redesigned.

Automic Workload Automation provides exceptional visibility and control across internal operating platforms. Its scripting language offers remarkable flexibility. However, due to vendor lock-in, I would not recommend its adoption. Automic's inability to support migration to other vendors presents a significant drawback. Although the product boasts a wide range of features and is currently undergoing improvement, its inflexibility in terms of migration remains a major concern. For new projects, I would recommend considering alternative solutions such as Control-M or Tivoli, which offer greater flexibility and easier migration capabilities.

While supporting multiple platforms is a common feature among mainstream schedulers, Automic Workload Automation's ability to do so is not a significant differentiator. Even the most widely used schedulers can encounter challenges with Windows, but we can devise a solution to address these issues.

Encompassing all environments, the customer aims to automate their IT infrastructure, virtual systems, and all processing operations. This automation spans from mainframe legacy systems to current Unix and Linux environments. A workflow system will be employed to automate critical processes.

The necessity of utilizing Automic Workload Automation on both cloud and on-premises environments is contingent upon specific customer requirements. While some organizations, particularly those in the government and financial sectors, may prefer an on-premises approach, others may embrace cloud-based solutions or a hybrid model that integrates both cloud and on-premises infrastructure.

As we strive for a comprehensive automation solution, the ability to monitor automation across multiple environments becomes increasingly intricate. This poses a significant challenge, prompting traditional automation products like Ansible and Terraform to incorporate workflow capabilities. For instance, IBM has integrated workflows into Ansible, necessitating the use of a database to store these web flows. To illustrate, IBM enhanced Ansible by incorporating a workflow engine and a database. Similarly, other automation products such as Terraform and others are adopting similar strategies, integrating virtual engines within their products.

Every workflow product requires maintenance.

Automic Workload Automation aims to expand into AI and other emerging fields in the future. However, current limitations hinder their progress. Instead of pursuing these advancements, they should focus on developing new products for AI, genomics, and HPC. These new solutions could potentially replace mainstream schedulers for traditional applications like SAP, Informatica, Automic, and Control-M. While Automic Workload Automation remains a viable solution for existing applications, alternative products are better suited for emerging technologies.

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Ralph Franzke - PeerSpot reviewer
Managing Director at setis GmbH

We're a Broadcom partner. 

The solution has helped us with our ability to meet our SLAs.

I'd rate the solution nine out of ten.

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LR
System Administrator with 201-500 employees

We are Broadcom customers. 

We are not actually using them as cloud capabilities. We are only running on-premises.

We have yet to use any AI functionality. However, we are interested in the possibilities. 

I'd rate the solution nine out of ten. 

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Harby Maranan - PeerSpot reviewer
Workload Automation SME at Dairy Farm

I would rate Automic Workload Automation a six out of ten.

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RB
IT Manager at ESB

We are looking for use cases to utilize it within our organization. Basically, what we are looking to do now is to automate as much as we can within the organization.

We are probably not using it as much as we can, but that is on us. Any issues we have ever had with the product have been resolved. We are only using Automic more, rather than less, in the organization. It is as integrated in our company as it possibly can be. It is crucial to us. We would not put that this type of time and investment into a product if we were not sure of its capabilities and stability.

Most important criteria when selecting a vendor: 

The product has to fit. The vendor has to be willing to work with us and tailor their product to suit our needs, then offer that level of support to us. The company that we work in, we can't have downtime or outages. Automic and similar products are critical to our business and our internal business functions. Thus, support is key, if there is an issue, so we can get it fixed quickly.

Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it.

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GM
Sr Systems Analyst at a retailer with 10,001+ employees

We only use it for workload automation. We haven't explored the tool as such. It claims to have a lot of features, but we have just touched the surface of it.

From a workload automation point of view, there are multiple tools. You've got BMC. You've got Automic, and you've got Stonebranch. Stonebranch is the smaller of the lot, and from a solution perspective, their agent can work with any other automation tool. Cost-wise also, it is much cheaper than the others. If you are a small enterprise and don't have an existing tool, Stonebranch wouldn't be a bad option.

I would rate Automic Workload Automation a seven out of ten.

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Kuntal Sadhu - PeerSpot reviewer
Architect at Wipro Limited

I would tell potential customers that they must use third-party software like Control-M, Stonebranch, AutoSys, or Tidal to migrate to Automic Workload Automation. 

If we compare it to any market-leading software, like Control-M BMC, Automic has the same capability, but Automic provides everything as a bundled product. Others like BMC sell their products in different modules. So, you have to buy the license, and on top of that, you have to buy the separate modules. 

I would also tell potential users that with competing products, they need a job-based license if they plan to scale up and avoid penalization. But as Automic is node-based, there will be no penalty if you are running 5,000 jobs today and 6,000 jobs tomorrow. It'll be the same.

On a scale from one to ten, I would give Automic Workload Automation a seven.

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AL
Systems Engineer at Merck KGaA

Have a look at following:

  • Technical functionality
  • Attitude of the vendor
  • The way that they are in contact with their customers. 
  • Flexibility of the solution.

Most important criteria when selecting vendors: Our company wants to have strong partners. Therefore, they change the direction from selecting specific small companies for a specific question or task to have more global partners for big areas, where they can rely on the necessary knowledge in the company in terms of enough people with this knowledge, not only one specialist, and no one else can take over in the case of any problem, holiday, or leaving the company.

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CB
Assistant Director of Production Services

It is hands-down the best product out there. You might find others that are cheaper, you might find others that sound better and cost more, but in the end, the best automation product on the market is Automic. Save yourself some time and start with the best first. It is easy to install, easy to maintain, reliable, stable, user-friendly, and versatile. One can achieve great automation with Automic.

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Nattapong Naserb - PeerSpot reviewer
Implementor , System Engineer at a comms service provider with 11-50 employees

We are partners. 

I'd invite anyone to try the solution as it is user-friendly and has an easy user interface. It's functional and scalable. Overall, the product is quite good. 

I'd rate the product nine out of ten. I'm very happy with it in general. 

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RR
Sr Production Control Analyst at a logistics company with 10,001+ employees

No advice other than the normal stuff that you would do when looking at any product: Does it fit what you need? 

I would recommend doing a proof of concept before signing any contract. Everybody's stuff sounds good on paper and everybody's stuff can do everything, but what happens when you bring it in your environment? Does it do what you need it to do? Those are the most important things. The other stuff, while it's nice stuff, if you can't do what the product is required to do, then there's no value to the product.

For us, it gives us what we need so it's a good value. Forget about the price, because if the product doesn't do what you want, it doesn't matter what the price is.

I would rate the product a 10 out of 10. We use the product everyday and it works and, for the most part, every time we have a problem, it seems it's never my product's problem. It's: I have a problem because there's a problem on the system, so guess what? We're not going to be working. I need a stable system to run. 

Or if it is our problem, maybe we didn't do something we were supposed when we found out that we were supposed to do this, and we reconfigure something and then we move forward and we don't have that problem any more. Or we re-architect how we do stuff, because we've had to make tweaks of stuff as we've gone along. We would do stuff and it would work and then we would do something a little differently, and what we did, it didn't work and we'd have to figure out what the problem is and fix it.

Again, the flexibility of the product allows us to do things multiple ways. We might have started doing it one way and that worked for a while and then either something changed -whether we had more volume or we did something a little differently or we had different issues - and then we would address them with different tweaks, solutions.

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SA
Department Manager at a insurance company with 1,001-5,000 employees

On a scale of one to ten, I would give Automic Workload Automation an eight. This is because of the language and stability issues.

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MM
Manager of Global Process Automation at Adidas Group

I would like to rate it as an eight out of 10, because there is room for improvement, and I would like to see this from Automic. They should continue to work on the product to improve the product.

If my peers are looking for a real end-to-end solution, not only some siloed solution, they should go for Automic because it is an easy product to use. It is easy to install. I can recommend this product to other customers.

Most important criteria when selecting a vendor: The partnership between a vendor and customer is very important. You should have a good account manager in place who is dealing with the customer. This is something very important for us. Customer service and support are also important. 

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HE
Administrator at Volkswagen Financial Services AG

Most important criteria when selecting a vendor:

  • Support
  • It is a fast solution.
  • The product minimizes downtime.
  • Good reputation.
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HR
System Specialist at a tech services company

It has an easy to handle GUI. Because of the script engine, you can do nearly everything you want. I prefer it to other solutions. 

Most important criteria when selecting a vendor: It has to handle our batches, because we use many objects. It is good how we can migrate from the new tool and how much work is accepted for the migration. At the moment, we have not found anything better than the CA solution.

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JK
Lead Systems Administrator at Great American Insurance

When our company is investing in a new vendor, our top criteria are 

  • support
  • features
  • stability is probably the biggest.

I don't have a whole lot of experience with other automation systems, other than CA-7, which we're on a very old version of, but I really like the Automic Workload Automation due to its ease of use.

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VS
Manager, Application Administration at a leisure / travel company with 1,001-5,000 employees

I would advise anyone purchasing this product to do the architecture work ahead of implementation. While it is easy to move objects between non-prod and prod or other environments, if you put the work up-front into designing how to move things or manage outages, etc., it makes your world a lot easier.

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MS
IT Automation Specialist at dm-drogerie markt GmbH + Co. KG

I would recommend using Automic.

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it_user716556 - PeerSpot reviewer
Systems Engineer at a retailer with 10,001+ employees

Setting up a new installation is straightforward and easy. It is well documented on their site.

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Antonio Cesar Dos Santos - PeerSpot reviewer
Information Technology Operations Analyst at Dock Tech

I would give Workload Automation a rating of eight out of ten.

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AI
Head of Branchless Banking at a financial services firm with 5,001-10,000 employees

Anything that can be automated, should be automated. The world is changing and new things are coming out a daily basis. These things take away your day-to-day spend, give you ample time to look forward, and streamline your workflow.

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YY
System Specialist at Türkiye İş Bankası

I will give it an eight out of 10, because no product is as good as a 10. There is room for improvement for Automic, but I am pleased to use it.

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AK
UC4 Administrator at a insurance company with 1,001-5,000 employees

I prefer this product.

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IC
DevOps Engineer at 84.51

There are some things that could be more intuitive in the tool. There is a lot of functionality, but the presentation of it could probably be better. It is a very powerful tool which allows for portability of code through different environments.

Get out there and research what the community is doing and different use cases. Take a look at the community and look at the feedback that the community is giving. It is a very user driven community. It is not driven from CA. It is driven from the users themselves, so I definitely go take a look at the user feedback, then think about the management and the implementation of this tool, which are very important. 

Back to the first thing, "There are 100 ways to do everything." Therefore, you have to come to a consensus on, "This is the way we are going to do it", and have some standards upfront, because it is going to be a harder once you get into it using the tool. With any workload automation tool, it is the backbone of your organization. Once you start using, it is hard to change. Think about the implementation and best practices upfront and listen to the feedback from the user community.

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it_user505632 - PeerSpot reviewer
Senior Consultant at a tech services company with 1,001-5,000 employees

If you are looking for solution for all your automation needs within a good budget you should go for this tool. It has all the required features which can compete with all other scheduling tools in market.

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Marcos L. Domingos - PeerSpot reviewer
ITSM Specialist at Qintess

Overall, the user experience is extremely good. The monitoring and troubleshooting features are rich and with the dashboards and other features, automation work is made easier.

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RB
UK CTO at a tech services company with 10,001+ employees

Try the solution. Give it a go. It has worked for us.

Most important criteria when selecting a vendor: Focused on SaaS products.

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Baris Isiklilar - PeerSpot reviewer
Director at BTBilgi

I rate Automic Workload Automation a nine out of ten. I recommend this solution to others. 

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AN
Automic Admin at IT Service Solutions Service Delivery

Because of its stability and versatility, I give it a nine out of 10. I never give tens.

Most important criteria when selecting a vendor: Support is very important. Also, if we are looking for a solution, we might go to Automic, and say, "We want to do this. Can you help?" They are always very good. They will come over, sit down, and talk with us, helping us where they can.

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MS
Systems engineer at a comms service provider with 5,001-10,000 employees

Read the documentation.

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JR
Managing Consultant at ICT

Overall, on a scale from one to ten, I would give this solution a rating of eight. If they added some additional features for monitoring, I would give it a higher rating.

If you're in need of RPA capabilities, this may not be the solution for you. RPA can be applied for some processes, but not for everything. 

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ME
Production Systems Engineer at Sofrecom

You should know configuration and scripting in Shell because Automic only gives binary, which you can adapt for your environment. You can the Automic with PostgreSQL, but it's not good. I prefer to use it with Oracle Database and to use clusters to create a solid environment.

I have installed many packages, such as for WebSphere, for chat bots, for SSH, and for using programs like Excel, and Word. I'm trying to learn many things about development with ONE Automation.

It's a good tool, really strong. It needs some new features, it needs to evolve, but it's really good. I really like it. And now, with Broadcom in the picture, it's a strong company.

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MW
Automation Engineer at Ing-Diba Ag

Most important criteria when selecting a vendor: 

  • Product features (i.e., flexibility).
  • It must fit the requirements.
  • A partner that you can rely on.
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IC
DevOps Engineer at 84.51

I give it an eight out of 10. The functionality is great, the scripting language is very powerful. They can adapt to most use cases. Very good community of different companies and a user base so when we have problems we can go to other people.

Why it didn't get a 10, there are too many windows. If you're getting deep into some of these workflows, you may have 20 different windows open and, if you didn't already have that deep understanding of how enterprise orchestration works, it would be very overwhelming to get up to speed on something like that. 

It needs some type of way - and I don't even know what that looks like, but I know when it doesn't feel good - to minimize the amount of windows and get it to where you could have all the information you need available on the screen; or more dynamic so you don't have this clutter on your screen.

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it_user779145 - PeerSpot reviewer
Archive And Research And Development Lead at a manufacturing company with 10,001+ employees

The most important criteria when selecting a vendor, I would say, are

  • tech support
  • the knowledgability
  • their track record with other users 
  • the size of the users too, to see where we compare with them.

Go for it. I love it because I can move around in it and I'm very comfortable with the software. So I'm not scared of it, you could say.

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SG
VP, Chief Technology & Digital officer

I work at O.P.S.I., which is an authorized service contractor for UPS in Israel. Basically, the first challenge is that we are not really UPS, we are just an ASC, an authorized service contractor, so we are totally independent and are working like a standalone company, but we have a lot of integration with the global UPS. We have UPS system and applications that we must use because it's part of the agreement.

Here in Israel, we are identified totally brown with the logo and everything. Just one issue, this is why I mention it, because when somebody is talking about us worldwide and in Israel, we mention our name as O.P.S.I., an authorized service contractor for UPS. People need to know that we are a subcontractor for them and not really a brown branch here in Israel. Basically, just to let you know, we have 155 authorized service contractors like us worldwide.

As for additional advice, just pick stuff where you can and go for the quick win. The first phases of this project must be dedicated to understanding the mechanism and the platform, because when you're going with the simple stuff, you have the chance or the opportunity to test the system. We had thousands of processors with thousands of challenges, but once again, we started with the infrastructure. We succeeded over there, then we went to the application.

We started at the lowest level of the implementation. After we learned the system, we learned how it behaved. We learned the ability of the system, then we went to the application. I think what has amazed me the whole time is that I have fully automated business processes in this difficult area, so it's an excitement because you started in transferring files from one server to another, then you are managing your digital business strategy with this platform (my CEO knows this platform).

It's not like you are installing some kind of a monitoring tool. When you are starting small, infrastructure and then application, then turning this application into a core system, it is something else. So my humble advice from my experience is to start small and start with the pain points. Learn the system, learn the capabilities, then slide to the business level.

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TQ
Automic Administrator at a computer software company with 5,001-10,000 employees

You should have a look at Automic, but also at their competition. There are a few things which they need to change. I would not have said this a few years ago, but now they need to improve.

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it_user779202 - PeerSpot reviewer
Technical Architect at a financial services firm with 1,001-5,000 employees

We are very satisfied with the solution as a whole. There is a lot of new functionality that we are excited about. We have not had any real major problems systematically with the solution. Overall, with the product, we are very satisfied. There are a few areas that we feel like, from CA's perspective, could be improved, one of those being support. The other being new additional features and functionality that we as customers are looking forward to. 

Consider what you are trying to accomplish with a product like this. Definitely list out all the pros and cons of solutions. Make sure the solutions you are looking at fulfill your business requirements. There are a lot of solutions in the marketplace that have a lot of bells and whistles that may or may not be of benefit to certain companies. Make sure when you are looking at solutions and potential partners that the solutions that you are looking at fit your business needs.

Most important criteria when selecting a vendor: 

  • The level of trust. From a customer perspective, it certainly factors into that.
  • The relationship with account managers. 
  • How attentive they are to our business needs and how we are evolving as a company as a whole. 
  • The overall functionality of the solution that the partners provide. There are a lot of other competing products in the marketplace, so that certainly factors into it as well. 
  • We are looking for specific needs and requirements from our business partners, and that certainly throws a big chunk of how we interact and consider what solutions we are going to bring in for our business. 
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it_user779028 - PeerSpot reviewer
Director at WageWorks

The most important criteria when selecting a vendor are, overall: 

  • reliability
  • experience
  • references.

There are a lot of good ideas out there, not a lot of proven ideas, this one seems to have proved itself.

If I were to give advice to a colleague who is looking at similar solutions, I would have them have a general idea of where they see the company now, and where they're hoping that the company can be in the next two to five to seven years. Then, look not just at this one product, but the suite of offerings that they have, in making the selection. It seems to me that if we work with Automic and it works very well, the same reasons why we enjoy that product would also apply broader to the company CA.

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GN
Solutions Architect at Tata Consultancy

Automic Workload Automation is a good, clear automation tool that's reasonably priced. I would rate it seven out of ten.

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it_user797946 - PeerSpot reviewer
Software Engineer at a media company with 10,001+ employees

When selecting a vendor, support is really important, cost is always a factor. The licensing model can play into it. My team works with several tools, other CA tools and some other company tools. The licensing model can really be a burden, and just takes a lot of time and cycles away from other work that you want to be doing. Things like that. But yes, I think support's a big one. Definitely being able to work with them, knowing that they're there, knowing that they have the aptitude.

I'd rate it an eight out of 10 probably, being honest. I don't have a lot of experience with other tools. 

I think it's great. I think it does what we need it to do. Again, reliability. I think we hurt ourselves a little bit. But they take the product very seriously. They're improving it all the time. I get a lot of excitement. It's hard not to be excited being in this environment (at the CA World conference) and seeing the people that work on it, and seeing the TED Talks, etc. I'm excited to get to the next level. I'm tired of not being able to get there.

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it_user779136 - PeerSpot reviewer
Senior System Engineer at BECU

The solution has performed excellent for us. However, the interface with the DNA platform and the partnership with Pfizer has not been as smooth as we would like it to be, but that is not the software's problem. The software itself has been very good.

Most important criteria when selecting a vendor: partnership. We do not like to have vendor relationships where we just hear from the vendor every so often. We like to have that partnership where they listen to what we need and work with us to fix our solutions. Every company has their own issues they need to solve, and we want somebody that is going to work with us to help us with our growth and what we are facing in the industry.

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AS
Engineering Job Scheduling at IT S Care

Test it for a long time. You have to look if it fits into the mindset of your company.

Main criteria when selecting a vendor: 

We look to other companies about the following:

  • What do they use? 
  • How is their experience? 
  • Does the support work? 
  • How quick is the support? 
  • How good is the documentation? 
  • How good is the vendor concerning new technologies and time to market new solutions in the software?
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JM
Senior Programmer at a manufacturing company with 1,001-5,000 employees

I would definitely recommend the product.

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it_user778872 - PeerSpot reviewer
Works at Aci

It works for the company, so far. Most of our team is familiar with it, so I think we are going to have it for a long time, which is a good thing. 

It's not the only application that we have, we also have the other version. I came from a different company that ACI bought, and ACI had the other version of the Automic Workload Automation. So now we have two, they have the operations manager, we have the application manager.

In terms of looking at vendors, what's important is the reputation of the company.

I gave it a 10 out of 10 because, so far, I haven't had an issue with this product. And it works for the company.

If you need some automation, especially in batch processing, it's easy to handle and also the support that they provide is excellent, so I don't think you are going to have a problem with it.

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EF
Systems Engineer at Consoft Systemi

Most important criteria when selecting a vendor: 

  1. The brand.
  2. Ease of use.
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it_user779010 - PeerSpot reviewer
Data Operations Lead at 84.51

In terms of selecting tools, the important criteria are 

  • the fit of the tool
  • cost of the tool
  • support of the tool. 

That's the one, two, three I think everybody would answer.

Do the demo, and don't be scared of the Automic scripting language, because it's easy, if your team is technical at all. It's good to learn, it's easy to learn, and it just makes the tool explode with possibilities.

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it_user779070 - PeerSpot reviewer
Lead Production Control Specialist at SAIF Corporation

The whole thing is just a great product. We're really happy with it. 

In terms of selecting a vendor, I'm not the one who does that but they go through a pretty extensive process of looking at the cost, the reputation. I would think it would be a combination of things including reviews. Management takes care of that stuff.

Do your homework. Do your research. The product we have is the best. I don't know what you can afford or how big your company is, and what your needs are. It might not fit into every company, so do your research.

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JD
IT Specialist Automation Service Coordinator at a financial services firm with 1,001-5,000 employees

I love it, and I am happy working with it. Though, it was hard to comprehend at the beginning.

Do not be scared with the user interface. It is not that hard. If you like to script, this is the tool for you.

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AF
Application Operating Service Manager at a financial services firm with 201-500 employees

I would rate it as a nine out of 10, not the best one. It gets a minus one because of the new web interface, because it is not so easy to handle nor is it intuitive to use like the old one. As for the rest, you can do everything you want. It is scalable, flexible, and it does what you want it to do.

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RG
Automic Job Developer at a insurance company with 10,001+ employees

The version before was overloaded because if opened various windows, it was not easy to understand if you were new to the product. The newest version is easier to understand. However, right now, the performance is not as good as it used to be and some features are gone. There are still improvements needed. It is decent, and there are good ideas, but there are still improvements needed. 

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TS
Associate Director at Pbb Deutsche

Most important criteria when selecting a vendor: The tool is more important than the vendor.

  • Look how comfortable the tool is. 
  • How it has performed. 
  • The vendor name or costs are just a second point of the evaluation.
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TF
ICT Consultant at a tech services company with 10,001+ employees

I would recommend to definitely try the product.

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BS
Consultant at Project Management.Pl

Definitely go for Automic.

Most important criteria when our customers are selecting a vendor: One of the outside most important features versus competitors, we are able to orchestrate control. 

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RL
Senior Systems Engineer at a non-tech company with 11-50 employees

I would recommend Automic with some restrictions.

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SG
Consultant

I would recommend Automic.

Most important criteria for our customers when selecting a vendor: 

  • Flexibility
  • A supportive platform
  • The licensing costs.
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KD
Department Manager at a manufacturing company with 10,001+ employees

I have offered other companies to come view the solution at our company and see how it works. Most companies have been happy to do.

Most important criteria when selecting a vendor:

  1. Functionality
  2. Solution needs to be economic.
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it_user840180 - PeerSpot reviewer
Technical Consultant at a tech services company with 10,001+ employees

It's the same for any end tool we implement: Be clear with the requirements. Apart from that, everything is pretty smooth and straightforward. You can look at the tool and understand where things are going. There is no rocket science that you need to be worried about. But you do need to be aware of what you're doing.

Regarding the number of staff for maintenance, it depends on how exactly you want to maintain it. We always keep all the UPROCS, all the jobs that we have in an environment, on a centralised server as a backup. The maintenance is up to the individual organization, how robust or how limited they want it to be on the day of a crisis.

In our organization, we have a team of nine people handling the tool. We have more than 12,000 tasks that are scheduled to run each day, and more than 100,000 job iterations happen every day. It's actually a really big environment. We have more than 1,400 nodes connected to it, and we are bringing in 300 more. At each of those additional nodes we are expecting four to five jobs. So that will add about 1,500 tasks. The number of iterations expected is still unknown.

Right now, we execute jobs in three regions: Europe, Asia-Pacific, and America. We are only using AWA in the European region. We are taking it into Asia as well. That's the next expansion of the tool.

The admin roles include handling new requests for creation of the tasks and sessions, as well as the changes to existing jobs, including notification, and daily scheduling. In addition, there is the daily maintenance part. We check for jobs that are failing every day, why they are failing, and we will try to mitigate the problem. It could be the agent needs to be purged, or the agent is not running, or the credentials that were given for a specific job are not there anymore. Those are the sorts of checks we do on a daily basis to keep it healthy.

I rate Automic Workload Automation at eight out of ten. What comes to mind when I consider that rating is the distributed licensing, that every server has to be licensed individually. The second is the workflow of jobs connected on multiple servers.

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it_user895362 - PeerSpot reviewer
Systems Administrator at a financial services firm with 10,001+ employees

You can't go wrong with Automic, because it is supporting every common system.

Most important criteria when selecting a vendor: 

  1. Stability.
  2. Support.
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DR
Software Engineer at a tech services company with 201-500 employees

The product is okay.

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RL
Admin Developer And SAP Admin at a wholesaler/distributor

I must have a tool which works. I have a new version, but I have problems. That is not good.

However, if we have no problems with the quality, we will probably use the product a long time. I like this product. I know what it can do.

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TR
Systems Analyst at a tech services company

Look at it and test it, because it is a very good product.

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SV
Worker

I would recommend Automic, because it is easy to set up and use. The whole system is complete. I have not had any issues with usage.

It is completely sufficient. We are still on version 10. We are upgrading to version 12, because we have to do it. However, we do not believe there is any missing functionality at the moment.

Most important criteria when selecting a vendor:

  • Support
  • Price
  • Functionality.

I do not care about the name of the vendor.

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it_user723048 - PeerSpot reviewer
SCM

Don't use the Visual Studio plugin. Go and use TFS. It's more seamless and it's a bigger tool. It will cost you more money, but you won't have some of the complexities, in terms of folks being able to do check-outs and check-ins. This Visual Studio plugin has been very complicated for the State of New Hampshire. It's caused a lot of problems. It's made me lose a lot of customers. I lost 81 customers last week alone. They don't like the product and I understand why. They have people in India developing it, who don't understand English, most of the time.

Even when you try to convey your message to them, there's all kinds of problems with dialog and interpretation that sometimes you get what you ask for, and sometimes you don't. Most of the time, you don't. You end up going back and forth, and back and forth to get any fix, then you get another re-fix. Then, you get another re-fix.

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it_user1027005 - PeerSpot reviewer
Batch Scheduling DTS, Service Delivery Lead at a computer software company with 10,001+ employees

This is a good product and I can recommend it.

I would rate this solution an eight out of ten.

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AH
Systems Engineer at a tech services company

I would encourage people to use the solution.

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CC
Automation Engine Admin at a manufacturing company with 10,001+ employees

Automation is very powerful. This solution is flexible in terms of platform integration. They need better CA support , because in terms of issues and problem solving, the support is not good. It would be much better if CA had some dedicated support to customers.

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it_user778713 - PeerSpot reviewer
Unix Administrator at a manufacturing company with 1,001-5,000 employees

They have gone from UC4 to Automic to CA in a very short amount of time, so they changed their face a lot. With those changes, they are actually doing a lot more technical advances. I think that they are a product that is continually growing, which is good.

Look at this product. Give it a shot, but also understand what your needs are. Look at several products before coming to a decision on what you want to do to resolve your ERP issues.

Most important criteria when selecting a vendor: A partner who is truly interesting in helping us meet our goals and who can provide a solution in a fast, reliable timeframe.

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YM
Development Director at a tech services company with 11-50 employees

This is absolutely a product that I recommend.

I would rate this solution an eight out of ten.

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RF
Supporter at a insurance company with 10,001+ employees

Use the product. Support is good and it works fine.

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AH
Service Management at Siemens Industry

Most important criteria when selecting a vendor: multi-platform usability.

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HQ
Architect & Technical Director at a tech consulting company with 11-50 employees

I began using this product just after it was acquired by CA. We have four to five people who have been trained on CA Workload Automation across all of the developing nations.

My advice to anybody who is implementing this solution is to carefully look at the environment. Some manual processes can be converted, but some are best left done using human manual input. If this is the case then you have to convert these into a scripted document image.

I would rate this solution a six out of ten.

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RR
Systems Analyst at a tech services company with 1-10 employees

I would recommend Workload Automation.

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WT
Consultant at a tech vendor with 201-500 employees

It is a good product for solution automation.

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SS
Systems Administrator at Athene Deutschland Service Gmbh

I recommend to try the product. Our competitors mostly use this product too.

Most important criteria when selecting a vendor: Getting things done better.

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CM
Team Lead at a financial services firm

Use Automic or CA Workload Automation, as it is the best tool.

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NB
Production Services at a government with 1,001-5,000 employees

It is a nice product. We have been looking for this type of product for many years. 

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Buyer's Guide
Automic Workload Automation
April 2024
Learn what your peers think about Automic Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.