Automic Workload Automation Other Advice

Vinit Choudahry
Technical Consultant at a tech services company with 10,001+ employees
It's the same for any end tool we implement: Be clear with the requirements. Apart from that, everything is pretty smooth and straightforward. You can look at the tool and understand where things are going. There is no rocket science that you need to be worried about. But you do need to be aware of what you're doing. Regarding the number of staff for maintenance, it depends on how exactly you want to maintain it. We always keep all the UPROCS, all the jobs that we have in an environment, on a centralised server as a backup. The maintenance is up to the individual organization, how robust or how limited they want it to be on the day of a crisis. In our organization, we have a team of nine people handling the tool. We have more than 12,000 tasks that are scheduled to run each day, and more than 100,000 job iterations happen every day. It's actually a really big environment. We have more than 1,400 nodes connected to it, and we are bringing in 300 more. At each of those additional nodes we are expecting four to five jobs. So that will add about 1,500 tasks. The number of iterations expected is still unknown. Right now, we execute jobs in three regions: Europe, Asia-Pacific, and America. We are only using AWA in the European region. We are taking it into Asia as well. That's the next expansion of the tool. The admin roles include handling new requests for creation of the tasks and sessions, as well as the changes to existing jobs, including notification, and daily scheduling. In addition, there is the daily maintenance part. We check for jobs that are failing every day, why they are failing, and we will try to mitigate the problem. It could be the agent needs to be purged, or the agent is not running, or the credentials that were given for a specific job are not there anymore. Those are the sorts of checks we do on a daily basis to keep it healthy. I rate Automic Workload Automation at eight out of ten. What comes to mind when I consider that rating is the distributed licensing, that every server has to be licensed individually. The second is the workflow of jobs connected on multiple servers. View full review »
Sr Production Control Analyst at a logistics company with 10,001+ employees
No advice other than the normal stuff that you would do when looking at any product: Does it fit what you need? I would recommend doing a proof of concept before signing any contract. Everybody's stuff sounds good on paper and everybody's stuff can do everything, but what happens when you bring it in your environment? Does it do what you need it to do? Those are the most important things. The other stuff, while it's nice stuff, if you can't do what the product is required to do, then there's no value to the product. For us, it gives us what we need so it's a good value. Forget about the price, because if the product doesn't do what you want, it doesn't matter what the price is. I would rate the product a 10 out of 10. We use the product everyday and it works and, for the most part, every time we have a problem, it seems it's never my product's problem. It's: I have a problem because there's a problem on the system, so guess what? We're not going to be working. I need a stable system to run. Or if it is our problem, maybe we didn't do something we were supposed when we found out that we were supposed to do this, and we reconfigure something and then we move forward and we don't have that problem any more. Or we re-architect how we do stuff, because we've had to make tweaks of stuff as we've gone along. We would do stuff and it would work and then we would do something a little differently, and what we did, it didn't work and we'd have to figure out what the problem is and fix it. Again, the flexibility of the product allows us to do things multiple ways. We might have started doing it one way and that worked for a while and then either something changed -whether we had more volume or we did something a little differently or we had different issues - and then we would address them with different tweaks, solutions. View full review »
Irvin Carney
DevOps Engineer at 84.51
There are some things that could be more intuitive in the tool. There is a lot of functionality, but the presentation of it could probably be better. It is a very powerful tool which allows for portability of code through different environments. Get out there and research what the community is doing and different use cases. Take a look at the community and look at the feedback that the community is giving. It is a very user driven community. It is not driven from CA. It is driven from the users themselves, so I definitely go take a look at the user feedback, then think about the management and the implementation of this tool, which are very important. Back to the first thing, "There are 100 ways to do everything." Therefore, you have to come to a consensus on, "This is the way we are going to do it", and have some standards upfront, because it is going to be a harder once you get into it using the tool. With any workload automation tool, it is the backbone of your organization. Once you start using, it is hard to change. Think about the implementation and best practices upfront and listen to the feedback from the user community. View full review »
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Marc Massie
Data Operations Lead at 84.51
In terms of selecting tools, the important criteria are * the fit of the tool * cost of the tool * support of the tool. That's the one, two, three I think everybody would answer. Do the demo, and don't be scared of the Automic scripting language, because it's easy, if your team is technical at all. It's good to learn, it's easy to learn, and it just makes the tool explode with possibilities. View full review »
Ruairi Brennan
IT Manager at ESB
We are looking for use cases to utilize it within our organization. Basically, what we are looking to do now is to automate as much as we can within the organization. We are probably not using it as much as we can, but that is on us. Any issues we have ever had with the product have been resolved. We are only using Automic more, rather than less, in the organization. It is as integrated in our company as it possibly can be. It is crucial to us. We would not put that this type of time and investment into a product if we were not sure of its capabilities and stability. Most important criteria when selecting a vendor: The product has to fit. The vendor has to be willing to work with us and tailor their product to suit our needs, then offer that level of support to us. The company that we work in, we can't have downtime or outages. Automic and similar products are critical to our business and our internal business functions. Thus, support is key, if there is an issue, so we can get it fixed quickly. Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it. View full review »
Christine Bauder
Assistant Director of Production Services
It is hands-down the best product out there. You might find others that are cheaper, you might find others that sound better and cost more, but in the end, the best automation product on the market is Automic. Save yourself some time and start with the best first. It is easy to install, easy to maintain, reliable, stable, user-friendly, and versatile. One can achieve great automation with Automic. View full review »
Marcel Specht
IT Automation Specialist at Dm- Drogerie Markt
I would recommend using Automic. View full review »
Technical Architect at a financial services firm with 1,001-5,000 employees
We are very satisfied with the solution as a whole. There is a lot of new functionality that we are excited about. We have not had any real major problems systematically with the solution. Overall, with the product, we are very satisfied. There are a few areas that we feel like, from CA's perspective, could be improved, one of those being support. The other being new additional features and functionality that we as customers are looking forward to. Consider what you are trying to accomplish with a product like this. Definitely list out all the pros and cons of solutions. Make sure the solutions you are looking at fulfill your business requirements. There are a lot of solutions in the marketplace that have a lot of bells and whistles that may or may not be of benefit to certain companies. Make sure when you are looking at solutions and potential partners that the solutions that you are looking at fit your business needs. Most important criteria when selecting a vendor: * The level of trust. From a customer perspective, it certainly factors into that. * The relationship with account managers. * How attentive they are to our business needs and how we are evolving as a company as a whole. * The overall functionality of the solution that the partners provide. There are a lot of other competing products in the marketplace, so that certainly factors into it as well. * We are looking for specific needs and requirements from our business partners, and that certainly throws a big chunk of how we interact and consider what solutions we are going to bring in for our business. View full review »
Eric Felker
Software Engineer at a media company with 10,001+ employees
When selecting a vendor, support is really important, cost is always a factor. The licensing model can play into it. My team works with several tools, other CA tools and some other company tools. The licensing model can really be a burden, and just takes a lot of time and cycles away from other work that you want to be doing. Things like that. But yes, I think support's a big one. Definitely being able to work with them, knowing that they're there, knowing that they have the aptitude. I'd rate it an eight out of 10 probably, being honest. I don't have a lot of experience with other tools. I think it's great. I think it does what we need it to do. Again, reliability. I think we hurt ourselves a little bit. But they take the product very seriously. They're improving it all the time. I get a lot of excitement. It's hard not to be excited being in this environment (at the CA World conference) and seeing the people that work on it, and seeing the TED Talks, etc. I'm excited to get to the next level. I'm tired of not being able to get there. View full review »
IT Specialist Automation Service Coordinator at a financial services firm with 1,001-5,000 employees
I love it, and I am happy working with it. Though, it was hard to comprehend at the beginning. Do not be scared with the user interface. It is not that hard. If you like to script, this is the tool for you. View full review »
Mohamed Elazzouzi
Production Systems Engineer at Sofrecom
You should know configuration and scripting in Shell because Automic only gives binary, which you can adapt for your environment. You can the Automic with PostgreSQL, but it's not good. I prefer to use it with Oracle Database and to use clusters to create a solid environment. I have installed many packages, such as for WebSphere, for chat bots, for SSH, and for using programs like Excel, and Word. I'm trying to learn many things about development with ONE Automation. It's a good tool, really strong. It needs some new features, it needs to evolve, but it's really good. I really like it. And now, with Broadcom in the picture, it's a strong company. View full review »
Jared Kessans
Lead Systems Administrator at Great American Insurance
When our company is investing in a new vendor, our top criteria are * support * features * stability is probably the biggest. I don't have a whole lot of experience with other automation systems, other than CA-7, which we're on a very old version of, but I really like the Automic Workload Automation due to its ease of use. View full review »
Axel Lambrecht
Systems Engineer at Merck KGaA
Have a look at following: * Technical functionality * Attitude of the vendor * The way that they are in contact with their customers. * Flexibility of the solution. Most important criteria when selecting vendors: Our company wants to have strong partners. Therefore, they change the direction from selecting specific small companies for a specific question or task to have more global partners for big areas, where they can rely on the necessary knowledge in the company in terms of enough people with this knowledge, not only one specialist, and no one else can take over in the case of any problem, holiday, or leaving the company. View full review »
Systems Engineer at a tech services company
I would encourage people to use the solution. View full review »
VInce Sola
Manager, Application Administration at a leisure / travel company with 1,001-5,000 employees
I would advise anyone purchasing this product to do the architecture work ahead of implementation. While it is easy to move objects between non-prod and prod or other environments, if you put the work up-front into designing how to move things or manage outages, etc., it makes your world a lot easier. View full review »
Hubert Rossle
System Specialist at a tech services company
It has an easy to handle GUI. Because of the script engine, you can do nearly everything you want. I prefer it to other solutions. Most important criteria when selecting a vendor: It has to handle our batches, because we use many objects. It is good how we can migrate from the new tool and how much work is accepted for the migration. At the moment, we have not found anything better than the CA solution. View full review »
Irvin Carney
DevOps Engineer at 84.51
I give it an eight out of 10. The functionality is great, the scripting language is very powerful. They can adapt to most use cases. Very good community of different companies and a user base so when we have problems we can go to other people. Why it didn't get a 10, there are too many windows. If you're getting deep into some of these workflows, you may have 20 different windows open and, if you didn't already have that deep understanding of how enterprise orchestration works, it would be very overwhelming to get up to speed on something like that. It needs some type of way - and I don't even know what that looks like, but I know when it doesn't feel good - to minimize the amount of windows and get it to where you could have all the information you need available on the screen; or more dynamic so you don't have this clutter on your screen. View full review »
Automic Job Developer at a insurance company with 10,001+ employees
The version before was overloaded because if opened various windows, it was not easy to understand if you were new to the product. The newest version is easier to understand. However, right now, the performance is not as good as it used to be and some features are gone. There are still improvements needed. It is decent, and there are good ideas, but there are still improvements needed. View full review »
Aicke Sandrock
Engineering Job Scheduling at IT S Care
Test it for a long time. You have to look if it fits into the mindset of your company. Main criteria when selecting a vendor: We look to other companies about the following: * What do they use? * How is their experience? * Does the support work? * How quick is the support? * How good is the documentation? * How good is the vendor concerning new technologies and time to market new solutions in the software? View full review »
Automation Engineer at a tech services company with 5,001-10,000 employees
You should have a look at Automic, but also at their competition. There are a few things which they need to change. I would not have said this a few years ago, but now they need to improve. View full review »
I would recommend Automic. Most important criteria for our customers when selecting a vendor: * Flexibility * A supportive platform * The licensing costs. View full review »
Ali Imran
Head of Branchless Banking at a financial services firm with 5,001-10,000 employees
Anything that can be automated, should be automated. The world is changing and new things are coming out a daily basis. These things take away your day-to-day spend, give you ample time to look forward, and streamline your workflow. View full review »
UC4 Administrator at a financial services firm
I prefer this product. View full review »
Martin Mertens
Manager of Global Process Automation at Adidas Group
I would like to rate it as an eight out of 10, because there is room for improvement, and I would like to see this from Automic. They should continue to work on the product to improve the product. If my peers are looking for a real end-to-end solution, not only some siloed solution, they should go for Automic because it is an easy product to use. It is easy to install. I can recommend this product to other customers. Most important criteria when selecting a vendor: The partnership between a vendor and customer is very important. You should have a good account manager in place who is dealing with the customer. This is something very important for us. Customer service and support are also important. View full review »
Eric Gauthier
Senior System Engineer at BECU
The solution has performed excellent for us. However, the interface with the DNA platform and the partnership with Pfizer has not been as smooth as we would like it to be, but that is not the software's problem. The software itself has been very good. Most important criteria when selecting a vendor: partnership. We do not like to have vendor relationships where we just hear from the vendor every so often. We like to have that partnership where they listen to what we need and work with us to fix our solutions. Every company has their own issues they need to solve, and we want somebody that is going to work with us to help us with our growth and what we are facing in the industry. View full review »
Mladen Stankovic
Systems engineer at a comms service provider with 5,001-10,000 employees
Read the documentation. View full review »
Unix Administrator at a manufacturing company with 1,001-5,000 employees
They have gone from UC4 to Automic to CA in a very short amount of time, so they changed their face a lot. With those changes, they are actually doing a lot more technical advances. I think that they are a product that is continually growing, which is good. Look at this product. Give it a shot, but also understand what your needs are. Look at several products before coming to a decision on what you want to do to resolve your ERP issues. Most important criteria when selecting a vendor: A partner who is truly interesting in helping us meet our goals and who can provide a solution in a fast, reliable timeframe. View full review »
Alain Feyereisen
Application Operating Service Manager at a financial services firm with 201-500 employees
I would rate it as a nine out of 10, not the best one. It gets a minus one because of the new web interface, because it is not so easy to handle nor is it intuitive to use like the old one. As for the rest, you can do everything you want. It is scalable, flexible, and it does what you want it to do. View full review »
Adrian Northage
Automic Admin at IT Service Solutions Service Delivery
Because of its stability and versatility, I give it a nine out of 10. I never give tens. Most important criteria when selecting a vendor: Support is very important. Also, if we are looking for a solution, we might go to Automic, and say, "We want to do this. Can you help?" They are always very good. They will come over, sit down, and talk with us, helping us where they can. View full review »
Lead Production Control Specialist at SAIF Corporation
The whole thing is just a great product. We're really happy with it. In terms of selecting a vendor, I'm not the one who does that but they go through a pretty extensive process of looking at the cost, the reputation. I would think it would be a combination of things including reviews. Management takes care of that stuff. Do your homework. Do your research. The product we have is the best. I don't know what you can afford or how big your company is, and what your needs are. It might not fit into every company, so do your research. View full review »
Director at WageWorks
The most important criteria when selecting a vendor are, overall: * reliability * experience * references. There are a lot of good ideas out there, not a lot of proven ideas, this one seems to have proved itself. If I were to give advice to a colleague who is looking at similar solutions, I would have them have a general idea of where they see the company now, and where they're hoping that the company can be in the next two to five to seven years. Then, look not just at this one product, but the suite of offerings that they have, in making the selection. It seems to me that if we work with Automic and it works very well, the same reasons why we enjoy that product would also apply broader to the company CA. View full review »
Archive And Research And Development Lead at a manufacturing company with 10,001+ employees
The most important criteria when selecting a vendor, I would say, are * tech support * the knowledgability * their track record with other users * the size of the users too, to see where we compare with them. Go for it. I love it because I can move around in it and I'm very comfortable with the software. So I'm not scared of it, you could say. View full review »
Systems Analyst at a tech services company
Look at it and test it, because it is a very good product. View full review »
Automation Engine Admin at a manufacturing company with 10,001+ employees
Automation is very powerful. This solution is flexible in terms of platform integration. They need better CA support , because in terms of issues and problem solving, the support is not good. It would be much better if CA had some dedicated support to customers. View full review »
Rolf-Peter Langer
Admin Developer And SAP Admin at a wholesaler/distributor
I must have a tool which works. I have a new version, but I have problems. That is not good. However, if we have no problems with the quality, we will probably use the product a long time. I like this product. I know what it can do. View full review »
Matthias Wanke
Automation Engineer at Ing-Diba Ag
Most important criteria when selecting a vendor: * Product features (i.e., flexibility). * It must fit the requirements. * A partner that you can rely on. View full review »
Enzo Fusco
Systems Engineer at Consoft Systemi
Most important criteria when selecting a vendor: * The brand. * Ease of use. View full review »
Senior Programmer at a manufacturing company with 1,001-5,000 employees
I would definitely recommend the product. View full review »
Michael K.
Systems Administrator at a financial services firm with 10,001+ employees
You can't go wrong with Automic, because it is supporting every common system. Most important criteria when selecting a vendor: * Stability. * Support. View full review »
Tomas Ferenc
ICT Consultant at a tech services company with 10,001+ employees
I would recommend to definitely try the product. View full review »
Bartlomiej Stawecki
Consultant at Project Management.Pl
Definitely go for Automic. Most important criteria when our customers are selecting a vendor: One of the outside most important features versus competitors, we are able to orchestrate control. View full review »
Software Engineer at a tech services company with 201-500 employees
The product is okay. View full review »
Associate Director at Pbb Deutsche
Most important criteria when selecting a vendor: The tool is more important than the vendor. * Look how comfortable the tool is. * How it has performed. * The vendor name or costs are just a second point of the evaluation. View full review »
Ryan Bryers
UK CTO with 5,001-10,000 employees
Try the solution. Give it a go. It has worked for us. Most important criteria when selecting a vendor: Focused on SaaS products. View full review »
Senior Systems Engineer at a non-tech company with 11-50 employees
I would recommend Automic with some restrictions. View full review »
Hartwig Esch
Administrator at VW Financial Services
Most important criteria when selecting a vendor: * Support * It is a fast solution. * The product minimizes downtime. * Good reputation. View full review »
Erwin Antona
User at Aci
It works for the company, so far. Most of our team is familiar with it, so I think we are going to have it for a long time, which is a good thing. It's not the only application that we have, we also have the other version. I came from a different company that ACI bought, and ACI had the other version of the Automic Workload Automation. So now we have two, they have the operations manager, we have the application manager. In terms of looking at vendors, what's important is the reputation of the company. I gave it a 10 out of 10 because, so far, I haven't had an issue with this product. And it works for the company. If you need some automation, especially in batch processing, it's easy to handle and also the support that they provide is excellent, so I don't think you are going to have a problem with it. View full review »
Department Manager at a manufacturing company with 10,001+ employees
I have offered other companies to come view the solution at our company and see how it works. Most companies have been happy to do. Most important criteria when selecting a vendor: * Functionality * Solution needs to be economic. View full review »
Yalin Yuksel
System Specialist at Türkiye İş Bankası
I will give it an eight out of 10, because no product is as good as a 10. There is room for improvement for Automic, but I am pleased to use it. View full review »
I would recommend Automic, because it is easy to set up and use. The whole system is complete. I have not had any issues with usage. It is completely sufficient. We are still on version 10. We are upgrading to version 12, because we have to do it. However, we do not believe there is any missing functionality at the moment. Most important criteria when selecting a vendor: * Support * Price * Functionality. I do not care about the name of the vendor. View full review »
Wolfgang Tappert
Consultant at a tech vendor with 201-500 employees
It is a good product for solution automation. View full review »
Christoph Meyer
Team Lead at a financial services firm
Use Automic or CA Workload Automation, as it is the best tool. View full review »
Achim Henkman
Service Management at Siemens Industry
Most important criteria when selecting a vendor: multi-platform usability. View full review »
Systems Administrator at Athene Deutschland Service Gmbh
I recommend to try the product. Our competitors mostly use this product too. Most important criteria when selecting a vendor: Getting things done better. View full review »
Norbert Bollinger
Production Services at a government with 1,001-5,000 employees
It is a nice product. We have been looking for this type of product for many years. View full review »
Supporter at a insurance company with 10,001+ employees
Use the product. Support is good and it works fine. View full review »
Roman Rauchwarter
Systems Analyst at a tech services company with 1-10 employees
I would recommend Workload Automation. View full review »
Find out what your peers are saying about CA Technologies, BMC, IBM and others in Workload Automation. Updated: August 2019.
365,192 professionals have used our research since 2012.
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