MicroStrategy Room for Improvement

Analyst 2 with 5,001-10,000 employees
The problem is the way that their metrics are designed. It can be difficult to understand what you're actually looking at. Then when you're comparing a document against the VI, you can't actually do that properly. So there are components, and there is a huge learning curve in the Enterprise Manager space. I think it would benefit them greatly if they were to exercise a significant amount of research and development in that space. They need to supply the support system that's just not there right now. They don't have Enterprise Manager classes. You need in-depth classes to understand what those metrics are doing, to understand the table associations from one to the other. You can't just go and pick it up and understand that DT_DAY connects to all of these tables, without going into Architect, looking at the source tables. I, as a analyst, a slightly technical user, I don't have the expertise to do that. Business users definitely don't have the expertise to do that. What can they do embolden that system, to make it more intuitive? But also, to supply that support system so that they can get a higher level of reporting. I know they're working on the telemetry initiative right now, and they have given us some reports in that system, the Enterprise Manager space, that really do help us look at those insights. But the biggest piece is that we can't get to them by ourselves, that's the problem. We don't see it by ourselves. We can't get to them by ourselves because there are association-joins and things that we don't understand, that are causing either cross-joins or any other crazy thing that you could think of. It's kind of like a trial and error deal, to see what's coming back. You look at the SQL, make sure it's a synched. It can be a little difficult to get in there and really figure things out. In terms of features for a future release, I have a whole list somewhere. Row-level security, column-level security, on attributes. I want to be able to handle full-scale security model from the semantic layer, flat out. I want to be able to have one report that's delivered to 30 different people and all 30 different people see something different. Now, you can do that today with metrics. You cannot do that with attributes. There's a component of that which, if an attribute is on granularity-one and another is on granularity-two, and you remove granularity-one, you're now going to be summing to a level that you did not expect before. They have a long road ahead of them to be able to accomplish it. But, being that we're in a very regulated industry, it is incredibly useful for manufacturing, for research and development, for those in Earth sciences, environmental sciences, those folks who have a lot of SPI, a lot of that data that they want to restrict users having access to, I think that's a selling point that they don't have right now. I think is going to take them out of the Earth sciences space as a true competitor. There are so many out there, and it's a space that they have an opportunity in, and that row-level of security was a big component of what we would do. Then there's significant digits, which my client team will probably laugh about if I told you that, which gave us a lot of difficulty trying to get to a scientific way to look at decimals, but it's not straightforward and it's a pain. Then a few of those consolidations that I mentioned. Then, if they could beef up Enterprise Manager - if I could go to my client team and tell them this report has been run three times in the last three months by these three people and they say, "Well, those three people, what are they doing? Why are they running it? Get it out of our system. That's a waste of our time. It's a waste of our resources. It's taking up space." So if we can get to that next level in Enterprise Manager, I think that would be huge for us as well. View full review »
Brad Walker
BI Analyst at a healthcare company with 1,001-5,000 employees
If I had no issues with the tool ever or if I did not have any problems when I upgraded, then I would probably give it a higher rating (a perfect 10). If the Enterprise Manager was a little bit less quirky when you build out-of-the-box customization reports for it, I probably would give it a 10, but just those small things bring it down a little bit for me. However, it is a good tool. Let us say that you have someone who comes in who does not have a strong programming background and they want to use Enterprise Manager to do some things. It is sort of the way the warehouse is set up, they might need the statistics warehouse when they first get in and they could be very turned off by the UI. Just the way some of the reports tailor themselves out-of-the-box, it does not really lend itself to be helpful. Then you have to customize, and when you start customizing, you bring in these attributes that sometimes do not even fit together. You may want to see something and how it gets done, then you are kind of stuck. That can make you leave the tool alone completely. Luckily for us, we have found ways to work with our consultant, and just really try to tackle it as much as possible. We have found ways to get around it. View full review »
Mobile Consultant at a tech vendor
Since I'm a "mobile-dashboardy" guy, I would like to see more capabilities on the mobile side to bring it on par with apps that you see in the App Store, like Uber or Facebook. They've got all the bells and whistles - well, maybe not Facebook. The interface you can design in MicroStrategy is great, but I feel it needs to be refreshed, add a bit more functionality. As a developer in 2018, at least I have features that we're seeing in other apps in the App Store. I feel like we're a few years behind with our features, but still pretty excellent features. View full review »
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Technical Project Manager at a tech services company with 501-1,000 employees
We already got some demos of the next release, so we are really excited about the Dossier. It is going to be really big. The other one that we are excited about is the collaboration aspect, where you can ping somebody on a dashboard and it sends them an email. Those are two things that we want, and those are two things that we are expecting. Our users tend to say the interface is a pain, which I can go either way. I find that once you use it for about a month, you are fine. But for some reason, some users are maybe not tech savvy or they are not familiar with applications like this. They have a steep learning curve, for whatever reason. Everything else is great. It has integrated very well into our data warehouse. I find it easy to build dashboards and create stuff. So, I am happy with it. It is just the end user has that pretty common steady complaint, but we are overcoming it. View full review »
Senior Functional Front End at a non-tech company with 10,001+ employees
You can now do data blending at the document level and data blending allows you to show results from different data sets in one grid, so to speak. I actually want to bring it a level lower. I want to be able to create that union of data sets under the document level. I want to be able to create a data set that can receive data from multiple cubes, have it in one data set, and then bring it to the document, because then I can reuse it for other documents. Now, I have to do it in a document and then it's less reusable, because if I want to share that functionality, I have to copy the document, strip a lot of things, and then work on that basic element that I've built in that document. That's for complex documents, but I really would want that to be added to the solution. View full review »
BI Analyst Manager at a insurance company with 10,001+ employees
The 10.4 release is the biggest. I want to play with it to see what else I might want. Dossier is the thing we were missing previously. View full review »
Senior Management- Project at a tech services company with 10,001+ employees
There are learning curve issues due to organizational processes. Most of the time, there are processes in which the user is not sure how to implement the solution and what the other surrounding processes and frameworks that he needs to put in place. MicroStrategy is not cloud native today and some of their APIs are a little limiting. One of the things that I want to see MicroStrategy do is become more cloud native. Right now, the deployment on cloud is very easy to ruin, it is very much like spinning up separate VMs. We would like to see it be more modular on the cloud, where people can look and scale different portions of the applications as they want. That will be a very interesting feature if MicroStrategy could do this. View full review »
Director Analytics And Data Management at a engineering company with 10,001+ employees
Maybe a feature where migrations are easier. When you migrate from certain environments, it could probably be a little cleaner. Sometimes it seems to be somewhat clunky when you migrate from one environment, say a development to a test or production environment. Also, having some use cases from MicroStrategy that talk more about self-service, what self-service is and the applicability of self-service to different types of use cases and different types of personas in the businesses. View full review »
Hayward Wilson
Senior Applications Developer at a comms service provider with 10,001+ employees
I hate the user interface. I hate having to sit down and put in every little thing. It is almost like we are always having a start from scratch in order to build something new or to build something similar to what was there before. It seems klutzy. We would like access to more storage and access to more metadata to build the right programs that can construct all the stuff for us instead of us having to type it in all the time. We have the mobile server. We have not used it. That is because the people on our team have not been trained on it yet, but that is something that we want to do. We would like to have everybody with a phone, but again, this gets into what KPIs are you going to put on this phone that are going to be immediately accessible and actually usable because we have got thousands of them. If we put two or three on there, we do not have one RF engineer that is just going to use two or three. We are unable to boil everything down to a number, like Nike did with their shoes, your exercise, your workout routines, etc. We don't have that capability. We are really going to have to lead the realm of pretty charts and graphs and build an AI. View full review »
Director Of Healthcare Economics at a healthcare company with 1,001-5,000 employees
There are features which we are not using as far as some mapping and geography things which we could be using more broadly. That is in the current capabilities. I also went to a class on some statistic stuff, R, and all that integration that I think we would like to use. As far as additional things that are not currently a part of the capabilities, I am not sure, because I do not know all the capabilities yet. View full review »
Product Manager at a tech services company with 5,001-10,000 employees
As part of this MicroStrategy World 2018 conference, we saw some of the VitaraCharts. If there are some advanced visualization features - maybe I'm not aware of them - but if there were a Vitara which could work on top of MicroStrategy, it would make sense for MicroStrategy to have that within their own library. So they should add more visualizations to the library. View full review »
Brian Fleenor
Consultant at a tech services company with 1-10 employees
I don't think that they will, but I'd like to see parallel processing, scalable parallel processing. Also, there are minor features, that I've already logged with MicroStrategy, nothing major. View full review »
Brad Cutler
Enterprise Analytics Manager at a retailer with 1,001-5,000 employees
There are a lot of offerings, and we are not fully using everything to its advantage. There are some challenges in our organization on how we store the data. However, if you are throwing something at it and expecting it to give you the one true answer, you got to do some homework before that. View full review »
Platform Data Visualization Architect at a pharma/biotech company with 10,001+ employees
We hope the new tools will make a huge difference, especially considering the new workstation. We would like to see features that were introduced for the Operations Manager that have been discontinued. We would like to see those features somehow integrated into the Desktop Workstation tool. From time to time, there is for a specific project and the focus is that the support is close to the HAPS. We had three HAPS and the fourth one is currently under construction. We would really like to see MicroStrategy have some support teams based more in Europe, because for now it seems that there is one person for the whole CE region. That is not exactly what we would like to see. We do know that MicroStrategy supports most places, either in the US or India, but those are different time zones, people, and cultures. View full review »
Staff Software Engineer at a financial services firm with 10,001+ employees
I would like to see some enhancements in distribution services and the way reports are delivered currently. It is mostly static reports. We want to be able to do dynamic subscriptions and all that stuff in distribution services. They need to improve on distribution services. There are lack of features which were there earlier with Narrowcast, but they are not there in the distribution services. Then, they need to improve on having more professional, well-equipped premium support. View full review »
Fidel Nkwocha
Developer at a renewables & environment company with 1,001-5,000 employees
It is too early to tell. We have some ideas regarding what we can do, because we have been using a different product all along. We will see as time passes as to what we could do before that we have trouble with MicroStrategy, but I do not think it will be a problem. View full review »
Barry Gallegos
Strategic Services Executive at a hospitality company with 1,001-5,000 employees
They have so much stuff in there that I don't know what else they can put in there, unless they can get somebody to be able to talk in there and tell it to build a report. From the standpoint of a partner and what I do as a job, there is nothing that I can see. Maybe from the customer's standpoint, because they are getting into something new. View full review »
Mostafa Alinejad
Senior BI Developer at a individual & family service with 501-1,000 employees
It's just very small technical things. Sometimes you can do something on attributes in documents RSDs, but then you can't do the same thing in Visual Insights or Dossier. Just being able to do everything across everything. Sometimes you can do something in reports, but you cannot do the same thing in documents. So, it is expected that you should be able to do everything everywhere. View full review »
BI Administrator at a tech services company with 1,001-5,000 employees
I can't think of anything at the moment. View full review »
Shajy Mathai
Analytics Technical Officer at a financial services firm with 10,001+ employees
* Tighter mapping integration. * More Writeback capabilities that would allow our IT department not to be worried about the wild, Wild West of Writeback. View full review »
Sales Performance Manager at a government with 10,001+ employees
The analytic speed would probably be what I would look for in terms of improvement because we have super huge data, and if I do not build views on top of data, then reports render really slowly. Higher management does not have time to run reports. They need somebody to give them the bottom line. I prefer the capabilities of a single platform, but it does not always work. We are a huge company. Some areas do not use MicroStrategy, so you have to blend whatever systems they are using together to get the data points that you are looking for. View full review »
BI Developer
Something I would be interested in is more visualizations, because right now we use SDK to create some. If there were more out-of-the-box options, we would be happy with that. View full review »
Director Departamento Data Analitics at a health, wellness and fitness company with 1,001-5,000 employees
It is essential to have a good project partner in the beginning with MicroStrategy to be able to use their full potential. It is not a work tool that can be controlled in 2 days (triggers, attributes, derived metrics, transformations, etc) but I can assure you that there has not been any project that you have tried with MicroStrategy that has not been a success. View full review »
BI Team Lead at a healthcare company with 501-1,000 employees
I can't think of anything. View full review »
Aurelio Gutierrez
BI Engineer at a tech services company with 1,001-5,000 employees
* There is room for improvement on the graphs. * They need to improve the web. * I know we are not competing against Tableau, but MicroStrategy needs to step up its game on the GUI side. View full review »
Anil Mallavarapu
Senior Analyst at a retailer with 1,001-5,000 employees
Right now, MicroStrategy is on AWS by itself. Since we are retail - and AWS is Amazon, which is our competitor - if they would move onto different cloud environments, that would be awesome. View full review »
Software Development Management
Sometimes, it has become too complex to upgrade and adjust to the ecosystem in general. Needs more visual essence and connectors for the ecosystems, which would be easy to use. Easy to use in corporate and to implement in the ecosystem, and not too complex in terms of implementing and enabling, then that is what we will do. View full review »
Sunil Nandamudi
IT Consultant at a healthcare company with 1,001-5,000 employees
We have not invested nor are we planning to invest in MicroStrategy's mobile platform. View full review »
Senior Manager at a retailer with 10,001+ employees
More visualizations out-of-the-box. That would be my top priority. For example, the cool things that you see in 3D visualizations, if those could be made. If some of those things could be made available in MicroStrategy, that would be great. View full review »
Janis Dreimanis
Operational Risk Manager
I would try to make it a little more basic, user-friendly. In terms of the UX, it's a bit sluggish there. View full review »
Project Manager at a tech vendor with 1,001-5,000 employees
Data writeback, and on-the-fly predictive analysis results from R and Python. View full review »
Christie Schroeder
BI at a comms service provider with 1-10 employees
The Geospatial and mapbox stuff that will be coming out should be really helpful. I know that is something that we have wanted: the map. That is coming, so it is good. There are areas for improvement. Training would be an area that they could improve upon, but otherwise it is a pretty good tool. View full review »
Director at a tech services company with 11-50 employees
If you compare it with Power BI with the DAX language, it would be great to put that into MicroStrategy. View full review »
BI Analyst at a financial services firm with 1,001-5,000 employees
If they can make it more stable, in terms of the connectivity, that would help. View full review »
Anurag Singh Chauhan
Business Intelligence Engineer at a leisure / travel company with 10,001+ employees
Development tools (developer and architect) need improvement. Native VI on mobile apps and better android support are lacking. View full review »
BI Developer at a manufacturing company with 1,001-5,000 employees
It is actually pretty complicated to use. It is complicated enough that user adaptation is sometimes difficult. We developed more experts rather than people using it. View full review »
FPNA Analysts at a mining and metals company with 1,001-5,000 employees
MicroStrategy seems to be very easy to use; user-friendly. Getting our data to work with it is where we are having issues. View full review »
Alexs Thompson
Data Engineering Leader at a Consumer Goods with 10,001+ employees
I have not seen the data-wrangling capabilities in 10.10. If that is not good, then that. Then, it needs better visualizations. View full review »
Senior Application Analyst at a manufacturing company with 1,001-5,000 employees
The product could be improved by adding additional visualization. Also, another feature to consider in the future would be adding some additional offline capabilities without using desktops. In addition, continued development of mobile reporting. View full review »
Anton Cui
Solution Executive DAG at a tech company with 51-200 employees
The product is designed for enterprise. A lightweight version would be easier for a smaller workgroup. View full review »
Tobias Klemm
Department Manager with 10,001+ employees
More flexibility for hierarchy displays, especially tree views with ad hoc expand and close. Consolidate the functional offering to be more concise in the front-end for web reports, dashboards, and self-service. Currently, the client view looks completely different depending on what you are building. View full review »
Ganesh Dalal
Project Manager at a tech services company with 10,001+ employees
I would like to see enhanced features in the dashboards. This would enhance the solution in the future, and is currently missing. View full review »
Eric Figueroa
Senior Business Intelligence Consultant with 51-200 employees
I would like to see a single standalone application to control everything from the administration perspective, and also to develop new applications. View full review »
Find out what your peers are saying about MicroStrategy, Microsoft, Tableau and others in Business Intelligence (BI) Tools. Updated: September 2019.
366,593 professionals have used our research since 2012.
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