Dynatrace Room for Improvement

Platform7926
Platform Engineer at a financial services firm with 10,001+ employees
I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. The dashboarding capabilities leaves a lot to be desired. There are a lot of times, for example, at my last company, they wanted Dynatrace data in addition to a bunch of other stuff dumped into one place. It was not just performance metrics. The CEO wanted his business metrics in the same place as the performance metrics along with a lot of other stuff. However, Dynatrace could not export this type of stuff. You have about a 5,000 line limit or you have to set up your CSV file just exactly. DC RUM can do it. It might take like an hour sometimes, but DC RUM can do it. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else. That would be fantastic. For AppMon, there is always room for improvement: charting, dashboarding, and user management. However, that is pretty much our fault with LDAP. The onboard process itself is a pain, even though we have scripted so much it, it is just very repetitive. There is a lot of alerts and things like that out-of-the-box that do not need to be there or that just do not do the right things. For Dynatrace, I feel like it just needs a lot more technology support. I know they are trying to essentially get rid of AppMon and move toward the Dynatrace way of doing things. However, we are a multibillion dollar bank. We are not up-to-date. We are not going to be microservices for a long time. We are not going to be container for a long time, and we are probably one the most expensive clients that they have. We are the ones who are going to drive a lot of the money factor so they need to have that. They need to have integration between the current set of tools so we have the ability to onboard five or six apps, then we'll also put the AppMon agent on it and show people the difference between it. It needs to be better integrated. All of our team will go to a five minute sales meeting, if they were like, "Look, you can do this with a script." We are sold. We do not want to do any of the regular AppMon stuff. However, when you have to convince the CTO that we are going to completely rip out the entire monitoring solution which we just spent the last 15 years trying to get a process set up for, and now we are going to redo it. That is not going to go over well. That is not a good conversation. You need to have that ability to do MQ. I don't care who uses MQ, but apparently we do. If you can't look into those messages, then you just lost a half of our organization which can't be monitored with it. View full review »
Supervis4b56
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics. I want to be able to see the servers that the agents are installed on. I want it to be able to start doing collections for me by platform: How many Linux servers do I have? How many Windows servers do I have? Statistically give me the information of how things are performing, but I want that in a dashboard, where I can look at a dashboard and I can look at a section. So the ability for me to drill down will make it easier for me. View full review »
KeithRobertson
Senior Manager APM Team at a financial services firm with 10,001+ employees
Over the last year, one of the things we've had a challenge with is, we've used AppMon for so long, people are quite comfortable with it. We had a pilot of Dynatrace SaaS up and running for about a year, trying to transition application teams over to it: "Try this new tool out," - especially at microservices-based applications. And a lot of the features at the time that were in AppMon were not yet available, or worked differently, so we had some challenges in internally selling it. Since then, a lot of those features have been added into the new platform, and I'd say in some cases have leapfrogged over where AppMon is. The one thing people really liked that we can do in AppMon is executive dashboards and, until recently, you couldn't even create the business transactions you need for the data at the back-end of those dashboards. But if I had to ask for one thing it would be: In the new platform, give me the ability to do dashboarding in the way it's done in AppMon, and I think that would bridge a lot of the missing pieces. If I could do the same type of executive dashboards on the walls, they would be happy. View full review »
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Danielle Keeling
Enterprise Monitoring Architect
Can it talk to me? But seriously, the additional feature I would like to see: I did like the old dashboards, the legacy 6.3 for example; the way we were able to do the dashboarding in the client. I would like to be able to see that in the new version of Dynatrace. Other than that everything else is far superior to what we had before. View full review »
Venkatesh Harikrishnan
Technical Team Manager at a manufacturing company with 1,001-5,000 employees
From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs. So I would like to see more out-of-the-box solutions developed on those APIs. And then, we would still have the flexibility to use the APIs if we needed to extend. View full review »
James Cousins
IT Delivery Manager at a financial services firm with 1,001-5,000 employees
I think the one that's coming soon, the customer playback and the session replay. Notwithstanding the challenge we might have around GDPR, and the collection of data - which worries me - what we have quite a lot is, a very specific customer situation or customer problem. Of course, we can see problems in Dynatrace, but we might have a customer call in trying to donate, or trying to create a fundraising page, and we can never recreate the issue. You don't want to have to go to the customer, "What browser were you using, and what were you doing, what day was it, was it cold outside?" To be able to see exactly what has happened, for us to be able to understand that, gives us extra power really to understand the issue and to fix it. Nine times out of 10, it's probably a really simple thing, that we just need a bit of JavaScript or something to fix. Also the thing that's really powerful is being able to recognize what the customer's trying to do and contact that customer. And for us again, customer is key. For our Help desk to actually be able to help that customer and say, "We see you were trying to donate," or "We can see this happened to you, we're really sorry, we fixed that issue, please come back, or let us help you on that journey." That's really powerful. In terms of NPS, that's really important to us. I think that would help with those situations, stop the problem in the first place. But also, if there is a problem, being able to deal with it directly with the customer is fantastic. View full review »
James Cotton
Lead Performance Engineer at a retailer with 10,001+ employees
Stability and scalability have been issues right now. My understanding going forward, and I am cautiously optimistic, is that we will not have these problems anymore. I would really like for that to be the case. We are a large company. We do a lot of microservices. We are going into the cloud. We are doing a lot of different things. We use PCF and Docker. We do a lot of the different technologies. The ability for us to scale the solution is going to be very important, especially going forward, because we are exploding in size. We are supposed to grow at least two times in the next year. Session replay availability is going to be the most amazing game changer for our company. We are very heavy into user analytics. There is a completely separate segment inside of our company that looks into things like user tagging and making sure that we are gathering who is doing what inside the site. The session replay ability and the ability to send that over to the call center to say, "Hey, we know, say this," or an automated response to our users to say, "Hey, we have a problem on our website clipping coupons", or pulling in some kind of eCommerce would be absolutely pivotal. It would absolutely change the game inside the company. View full review »
SeniorDi6eb9
Senior Director at a financial services firm with 10,001+ employees
I do not know everything that is in the hopper. What I am about to say could already be in the hopper. I am learning more about so called 7.1, be it SaaS or AppMon. Setting up the thresholds and alerting, it is complicated to understand their use cases. In other words, as a business perspective, you want to say, "I want this to alert under these conditions." However, you have to translate that in terms of all the various settings in Dynatrace. Whereas, it would be easier if Dynatrace just had a button that said, "I want this alerting use case," and I just pushed a button, then it set the 17 values behind the scenes. That would probably be a more user-friendly way. It does not require the user to understand what a threshold is or even what the different intervals of thresholds are. It is just a black box. It is like, "I want this experience," and it just figures out what to set. View full review »
Larry Roth
Solutions Architect at Datacom Systems (NSW)
The one feature that I was really pleased to see coming is that configuration management - that's scripted configuration management - which really fits into that whole DevOps idea of being able to do that. I'd like to see the UI a bit more polished. For example, I saw a demo of the dashboards here at the Perform 2018 conference. There was a table of these widgets, but they're not sorted alphabetically and there's, like, 50 of them. So if you want to find your widgets, you're of scrolling up and down. So, small features: Being able to search for widgets, having things more categorized; just a bit more focused on the user experience. Another example is, we have multiple tenants. If you have them up at the same time, you can't see in the UI which tenant you're in. It doesn't tell you. So focus on the user experience. I can see where they're coming from in the Agile development process, where they delivering value, but they need to go for a bit of that gold-plating now and just polishing off the UI. View full review »
ITApplic12c0
IT Application Analyst Senior at a financial services firm with 10,001+ employees
I've learned a lot during this Perform 2018 conference about the direction and the roadmap that Dynatrace is going with the actual Dynatrace product. One thing that I would like to see is for companies like us - large AppMon customers that have a lot of presence in AppMon, a lot of manually configured things and customizations - would be something that would help us be able to make that journey more easily, the transition from to AppMon to Dynatrace. That would be something that would be really helpful for us, because we do see a lot of benefit, and a lot of new features and things that are really positive in that Dynatrace environment. Now it's a matter of figuring out how we get there. View full review »
SreManag4c8e
SRE Manager at a tech vendor with 501-1,000 employees
If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you have to increase the level of sensing. If I increase the level of sensing, my application's performance goes down, because something is there that is, again and again, checking each and every thing in the application. So that load on the applications increases. So, many times my applications used to crash because Dynatrace was working on them. So that was a negative point. We had to remove some sensing; either we had to reduce the sensing or we had to remove Dynatrace immediately. So that is one thing we don't like about Dynatrace. And the second is dashboarding. The dashboarding in Dynatrace is not very good. We have used other monitoring tools like AppDynamics. We are also using AppDynamics for some of our products. If I compare Dynatrace with those monitoring tools, the dashboarding is not as good. If I have to create a dashboard it takes me time, the experience is not that good. The automatically generated reports are good, but the dashboarding was something we were expecting but did not get. Also, sometimes it happens that we are not able to capture things. For example, if a person is logged in from India, from the city of Mumbai, and is using a Chrome browser, and his email ID is xyz@abc.com. But what happens is, Dynatrace just fetches two pieces of the information, not all of it. Sometimes it gets it all, sometimes it doesn't. So that also came into picture. The last and the most important, which we did not like about Dynatrace - and that's why we switched to other monitoring tools recently - was the support. We were not able to get proper, good support from Dynatrace. We had to raise a lot of tickets and then, one fine day their people would eventually come around and resolve the issues. The input we had to give them was very high. Support was very bad for Dynatrace, especially in the India region. View full review »
ApmArchicdf7
APM Architect at a tech services company with 10,001+ employees
There is a limitation on timeframe. Now, if you look at the dashboard, it will state five minutes, then 15 minutes, then one hour, then six hours, and finally 24 hours. I would like them to provide a set of options defining the business hour. In the morning from 5AM to 6AM is my business hour. If you could give me that option, it would be easier for me instead of just lasting one business hour to finish. This would be a cool feature. A lot of organizations are 24/7, but they will be mainly looking for limited data for their business hours. My business hours are about 12 hours, which is when all my analysis is done. View full review »
Jeff Keizer
CEO/Founder at Keizer Consulting Group
One of the things that I was talking about with Simon earlier was getting mobile native replay. They don't have a timeline on it yet, but that's one of the key things we're looking at, to get rid of one of our incumbent products that does replay. Also, extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet. View full review »
ITspe9886
IT Specialist at a government with 10,001+ employees
With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us. A major area of improvement for Dynatrace would be to make it so the program does not need root access to perform. AppDynamics does not require root access to the servers. Once they are set up and configured, they can set their end run without root access. The number one area of improvement for AppDynamics is to simplify their agent install. Instead of having four or five different agents to get all the different things that you need with different pieces of information, they need to figure out how to put theirs into a single agent, like Dynatrace has done. We have not found AppDynamics in our environment useful at all. We are struggling to try and make it work. AppDynamics is for applications that are static. In our government agency, we are too dynamic. Everything is changing constantly, and AppDynamics does not work in this type of environment. View full review »
SeniorSp3bb6
Senior Specialist at a logistics company with 1,001-5,000 employees
* To improve in Dynatrace the log analytics, this is the first thing that has to be enabled. * We are using Splunk or Sumo Logic as an enterprise logging tool. We have been there for a long time, since even before the Dynatrace was. There were Splunk APIs that have been exposed, and we can grab the data from there. Dynatrace also has APIs, but they are unfriendly APIs. If they were friendly like Splunk or Sumo Logic had, we might integrate that same data on a single webpage, then start showing these internally. That would be a great help of a feature; friendly APIs. Artificial intelligence depends upon business to business. If you take a travel industry, like airlines, not every month will remain the same as in the next 12 months. Our busy seasons would be around summer, Thanksgiving, Christmas, and New Year (two bottleneck seasons). If you come back and are replicating that scenario of traffic of those issues, or those latency of responses being triggered, it will not be the same as in the rest of the months. When we are plugging in the AI, we need it to have in mind this for each and every business, that the AI implementation should be different. What happened was when there was an AI sneak peek to our portfolios for our company took an average of the last three months, which would not work for us. If it is taking an average of the first three months, say Jan, Feb and March. Our systems would be quiet because we are not handling our bottleneck capacity of traffic. Then, when it comes to April or May, that is where our busy business season starts. The AI takes the alerting profiles of the first three months, then tries to implement on those next three months, or the next coming 24 hours, and then it just screams a lot. The AI should be tweaked for the last full year, like smart scheduling. That would help us. View full review »
DavidJohnson1
Manager Of Digital Resiliency and APM at Royal Bank of Canada
If it is AppMon, I would really like ease of integration developed into Logstash. The business transaction data doesn't have a natural feed through the GUI, through the configuration. We have to do a little jiggering in between to get it to feed, so I'd like to have that out-of-the-box. That'd be great. We have now, out-of-the-box UEM integration, I'd like to have the rest out of the box as well. And if it's Dynatrace we're talking about, I really think they're on the right track as it is, because of all the AI and all the session replay and all these fantastic things we've been shown. And if it's the Dynatrace Synthetic which we also use, I would love to have higher-level analytics across the tests. Where today we get errors and generate them per test, but we have clusters of tests that are for the same application, I'd love to see a little bit more analysis done across series of tests, so that we can have higher roll-ups of actionable information. View full review »
ITManage3c43
IT Manager at a financial services firm with 10,001+ employees
It looks like they are actually fixing the issues in version 7. Therefore, I am real excited to get it in, because the core problems that we are having, the newest version seems to be fixing. If we can get out of actually having to handle every problem, it can let teams start to get steam on their own. View full review »
it_user520278
Software Engineer at a pharma/biotech company with 10,001+ employees
They have had years developing this technology. When we go through it and we use it on a day-to-day basis, we see some things and think, "Hey, if they just had this, man this application would be a lot better." Then, in the next release, it comes out and it happened. We are using AppMon 7.0.15 right now, so AppMon 7.1 is coming out. Everything that I have identified in the version that I have as needing to be improved/fixed has already been addressed in the newer versions. Therefore, I can't think of anything that they have not addressed. One of the things that find to be a challenge is I tell everybody that you almost have to be a private investigator to try to figure out what it is you want and how to get it. What I would have wanted was a solution that makes that process less cumbersome. 7.1 has already identified that. The Dynatrace solution has already identified that because of the way that PurePaths were looked at in Dynatrace compared to what they were looked at in AppMon. That would have been the one thing that I would have said, "If this product could be better, it would be from that perspective," but they have already identified it. They have already come up with the solution because I was not the only one that thought of that. Other people have thought of that using it, and they said, "Okay, this was a gap in Dynatrace, that gap has already been closed." That was the one thing that I had and they have already identified it. View full review »
Enterpri1db8
Enterprise Systems Technology Monitoring at a insurance company with 1,001-5,000 employees
I would like better plugin support, because they are constantly asking us to do plugins, saying "Yeah, we can do that. Use this plugin." Then, the moment something goes wrong with that plugin, I have no way of getting help. They recommend, "Contact the plugin author." You are kidding me? Those guys do not have any obligation to respond. They wrote it, but they do not have to support it. View full review »
Avinash Podisetti
Architect at Highmark
In AppMon, the performance could be improved. That is the one thing I am most interested in. The other thing is the database. They might improve the database stuff a little bit more. The metrics and whatever that they are providing for database. AppMon is lacking the AI that can be found in Dynatrace Managed. Maybe last year, we had issues interacting with the MQs and the mainframe. They completely resolved this issue in 6.5, so we are now good. View full review »
ITSupervd941
IT Supervisor at a insurance company with 1,001-5,000 employees
I'd like to see native support, because we're launching native apps in multiple countries so we really want to have a really good feel for how those apps are going and how well they're performing, if there are issues. The other one is AWS. I think they've just announced something with them. We do have a lot of AWS Lambdas in production right now for a couple of apps we have, so I'm looking forward to that being available to use. I can't really think of a limitation, I think that it has a lot of good features. Maybe some mobile, tablet-based dashboards, even though I do believe they're already supported, but a better native capability from that perspective, having those dashboards available from the native experience. View full review »
Monitori1620
Monitoring Team Lead at a logistics company with 10,001+ employees
We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going. I think having a tool that can do that, and help us out with that information, I think would be helpful. I don't play with the tool itself, I could ask some of the guys that do, they would be able to tell you more about it, but at this point I haven't heard anything that was a showstopper. View full review »
Ramana Kotte
Tech Lead Infrastructure at a financial services firm with 10,001+ employees
One thing I'm missing and that is the JMX from the MBeans, it's missing completely. Also the reporting. We have a load testing team, they completely rely on the reporting for analyzing the data. They should have a template to create a report and they should have something to auto-deliver the report into your email box. They also need to develop how to capture the JDBC and MBeans metrics. That is something they're lacking. Also integration for the extension to DataPower and MuleSoft Gateway. The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point. View full review »
SeniorArf0a1
Senior Architect at a healthcare company with 10,001+ employees
I'd really like to see more dashboarding abilities. The ability to do workflows within dashboards, being able to start at a high level and click into it with custom dashboards. I think most of the time, we are creating our own custom dashboards, and I'd just like to see more ability with that. I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow; that kind of thing. It's difficult to take that and say, "Oh the SQL statement was fine last week and it's now slow and it started slow at this specific time." So, it's difficult to get historical data, unless you know in advance what your problems are going to be. View full review »
Developedcef
Developer at a tech services company
There are some cool features which they are trying to include like the tracing and the client side errors with the view. We could see the number of the problems where it is coming from, but we couldn't get in too deep to what exactly the problem is and what exactly the user is doing to see the error. This a cool feature that they are trying to implement with video, which I appreciate a lot. It is not only that you are seeing that there is an error, you are also seeing where it is and what exactly the flow that caused the error. This feature has been announced it, and I was surprised by that, as it was exactly what I was looking for. View full review »
ITAnalys7c20
IT Analyst Senior at a financial services firm with 10,001+ employees
We'd like to see them continue to develop the AI, what they introduced today here at the Perform 2018 conference, with the whole Synthetic monitoring. I'm glad that they're starting to merge a lot of the tool-sets into one to make it easier. View full review »
LoriMiller
Application Analyst at Farm Bureau Insurance Of Mi
There are some features that get in-depth into the product and you are having to redo the data across several tiles. You have got cloning at one level, but it would be nice to have cloning at deeper levels. Or, as you are doing the cloning, it would be nice if you could select different options. Then, you are not having to sit there and build dashboards, and spending a lot of time in the cloning area. View full review »
SeniorDi01b7
Senior Director IT Applications at a manufacturing company with 1,001-5,000 employees
They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring. Come on! They have to pick up the pace for infrastructure. I do not need to have Microsoft SCOM, Dynatrace, and Splunk. Now, I have Microsoft SCOM for infrastructure, Dynatrace for application monitoring and performance monitoring, and Splunk for log monitoring. Why? Why do I need Splunk? Why can't Dynatrace get into machine data? They can either go buy Splunk, or at least get into the log monitoring side of things as effective as Splunk does it. View full review »
Director5f25
Director Of Integration And Performance at a media company with 10,001+ employees
To be honest with you, I think they have a great roadmap. And the fact that they are using the feedback from the customers to build into the roadmap, is a great feature. I have nothing in particular that I want to see. View full review »
Consulta9b4a
Consultant at Infosys Technologies Ltd
With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items. One of the features that we are lacking is on the reports side. We don't have much reporting available. And the dashboards. I checked on their blog and they said that they are working on the dashboard front where you can create the dashboards. We do have dashboards available. They said they are bringing in a lot of things there, so I'm looking forward to that, on reports. And there's no download action for the reports, so if they could add something like that, it would add value for us. We cannot save data for more than seven to 10 days, so it would be better to add a feature for downloading. At least we could store the data and then we could compare for ourselves, where we are starting and where we are and where we are heading. I would have those metrics, that's something I'm looking for. They do have some APIs where you can feed the data into Splunk. View full review »
ManagerO4d8c
Manager Of Technology Development with 51-200 employees
To me, dashboarding is still a little bit sketchy. I'm definitely of the mindset that the problem cards are just more than enough. But when you're making that transition from AppMon, which is very dashboard-oriented, over to Dynatrace, which is no dashboards, there needs to be something in between so that business buys in a little bit. To me, setting up the dashboards is not that easy to do. There should be something that would help transition, especially customers like us who already are heavily into AppMon. I would transition my dashboards over so that we don't have to recreate them, because recreating them is very difficult in Dynatrace. I get that they're two different systems, but any legitimate company that is doing that... If you're starting in one or the other, you're totally fine. But if you're porting over... My boss has to do a whole business case on why she wants to do it, and it's really hard to say, "Oh, the dashboards that you had on the team that you were using, you're not going to get over here." Or, "You have to re-create them all over again." People are going to ask questions about cost, who is going to do that. Although the tool automatically does that, business hasn't seen it yet. So it's a really hard sale. I would love to see some kind of integration so that we can say, "Okay, we transferred at least 80% of your dashboards over." View full review »
A.Sousa
CTO at a tech company with 11-50 employees
In the new Dynatrace solution, support for legacy applications is still not there. Given there is excellent support of legacy applications and protocols in the Appmon & DC RUM offers, they have the knowledge to put it there. Knowledge that their competition simply doesn't have. View full review »
it_user354771
IT Architect Specialist/Manager at a tech services company with 1,001-5,000 employees
One piece that we think that's missing is, there were thread names that were missing in analytical information in the Dynatrace solution, versus the AppMon solution. The AppMon solution gives you that information, and it is very helpful for connecting dots and bringing all the pieces together. There is another challenge, which is in case of the Managed solution. In our old solution we could simply export the data as session data, and that would be imported and seen. Now, if we are using the Managed solution, then giving someone access to that solution is a challenge. We can handle it, but it's different than taking screenshots and saving that information the way we used to. The copy/paste features that were there in old application - because it was a fat app - were nice, compared to browser-based app, because you cannot really use those features anymore. There are pluses and minuses that we see. View full review »
Jawahar Balakrishnan
Manager Custom Solutions at Nemours
Right now, since I'm primarily an AppMon user, so maybe the Dynatrace product addresses this: The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially. You ask me three months from now, after we take a crack at the Dynatrace product, maybe my answer will be different, but I'm hoping that addresses some of the issues. The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration. Again, it's just me primarily handling it, so that could be an issue. Somebody asked a question in one of the sessions, here at the Perform 2018 conference, about noise and how many alerts to your problem count, and the person doing the session answered right away saying, "I checked my dashboard before I came to this session and I had one alert on it." So I'm guessing that will resolve itself. View full review »
SeniorDeb6be
Senior Developer at a logistics company with 1,001-5,000 employees
I do not like the performance of the UI. It is really slow. I get a problem, but by the time I can drill down and figure it out, it is getting late because the performance is slow. When it is performing well, I know right away and I know how to react. Basically, our database list is running out. They have a maximum connection counts per second, and that is where we are running out of count. We were exceeding that count, so Oracle increased it to 200, and that is what Dynatrace gave us. In some situations, I have seen the UI is slow on our end. Also, we were getting alerts, like the CPU was pinging, and it came in the middle of the night, and it was a development server. So, the next day I wanted to look at it, which process caused it, and sure enough Dynatrace gave me the details, but it does not give the user running the process. Most of the processes are very obvious what is running, like JVM is running, Java, or what websphere is running. But for this process, I had no clue. I involved a Dynatrace consultant, and he had no clue. Then, as a team, we did not know what to do. It was not happening often, so one night I was lucky enough, the monitoring alert came when I was online, and I quickly logged into the server to the top, and sure enough the process was running, and the process was running as route, so I know the groups which can run processes. That is how I figured out the process, and they looked into it. They figured out what the issue was, but just looking at Dynatrace I couldn't have figured it out. Therefore, I asked them if when they give these results that when they have CPU consumption in the processes, if they could also have the user. That would help. Once screen replay comes in, that will be even more useful. View full review »
Con329e
Consultant at a tech services company with 1-10 employees
I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better. View full review »
Applicat6216
Application Monitoring Specialist at a energy/utilities company with 1,001-5,000 employees
We would like to see data from different monitoring tools. We do have some network monitoring tools and some infrastructure monitoring tools that were already there before Dynatrace came in, and we would like to see if we can send that data into Dynatrace. Maybe it could send the data from load balancers, firewalls, and everything to Dynatrace. It is my understanding that they are developing on it. Once we get that working, that would be very useful. There are a lot of features that could be added that would make this a very useful solution, but it is getting there. View full review »
Ruan Van Staden
Academic application support with 1,001-5,000 employees
There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it. The reason why we are looking at Dynatrace OneAgent is because Dynatrace OneAgent is better at troubleshooting than AppMon. Dynatrace OneAgent now comes with analytic engines and an AI system which helps you troubleshoot quickly. It also does root cause analysis. Therefore, we wouldn't need to do root cause analysis anymore, since it would show us the exact point where things go. The capability development and user experience management that OneAgent would gives us is a step above what we have with AppMon. For example, we can see exactly what our full user compliment is leading us towards. With AppMon, we could determine: * How they use the systems. * What systems they use the most. * What effects there are if something goes down. * How the user is affected. View full review »
Platformadc1
Platform Engineer at a financial services firm with 10,001+ employees
We are not using the ServiceNow integrations. We have to go through this event engine, so some of the data and the alerts get taken out. We have a script that pulls in some data around what the alert is dealing with, but maybe there is more data that could be exposed there. Besides that, in regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers. We have big data solutions now coming in, so we are being asked to export some of that data into Tableau and various different platforms, so anything that makes that easier is welcome. DC RUM has an API that they can call, and Dynatrace can stream out to it. Those APIs are welcome. View full review »
Applicataab9
Application Performance Engineer at a transportation company with 10,001+ employees
It still has a long way to go to reach that single pane of glass based on the releases that it launched into this training session. It looks like slowly features are coming out every month, and I am expecting more features to be released. However, I would just like to have a solution that cleary works with the current situation, i.e., how we can integrate the products to achieve better results for what we seek. Also, it does not have mature enough dashboards. View full review »
Jair Montealegre
Capacity And Performance Manager at BBVA
Something that we have been talking about with the people, here at the Perform 2018 conference, and with the project manager is: On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need. If Dynatrace changed it and included all those functions, we would definitely go to Dynatrace, but without them, we stay with AppMon. View full review »
SeniorPe1423
Senior Performance Engineer at a tech vendor with 10,001+ employees
The new Dynatrace release is already fully loaded. I still need to explore it. We are still using it and the new features, like log analysis and session replay, are good. As of now, I don't see any particular feature that is missing in Dynatrace, except one. I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet. View full review »
Sathish Tirumalasetty
Technical Lead Java Applications at Mowhawk Industries
Cloud monitoring is insufficient. There is something that they are introducing for Salesforce, which is called agentless monitoring that I like. However, it is not going to cover the server side of Salesforce, it is going to cover the UI side of it. So, we would prefer Dynatrace to make more partnerships with major cloud applications like Salesforce, C4C, etc. That way they have an agent in their cloud services, and we can capture the code level analysis of what is going on in the Salesforce side. Right now, we do not, so that would be good. View full review »
Thomas Maisonville
Systems Admin
Some of the complexities, especially with dashboarding, could be improved. While I know what I am doing, I am trying to get the developers to create dashboards and they just will not do it. They will just ask me, "Hey, can you make this for me?" It is like, "I can show you guys how to do it," and they respond, "Nah, I don't want to learn that." With the newer products, they have improved them. However, the dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. View full review »
SeniorSyf591
Senior Systems Engineer at a insurance company with 5,001-10,000 employees
We are still struggling a bit with finding an answer quickly. It is all there, but there is so much that it is still really hard to figure out exactly which way you want to go: * What do I right click? * Where do I go? It is a little overwhelming with the amount of data that we have. I think it is more of an issue on our end. We just need to get more familiar with it. We just started implementing it last June, are still relatively new, and are currently struggling with some performance issues. We have already seen the next release. It is doing so much more than what we ever expected. View full review »
Chris Green
Technical Lead at Royal Caribbean
The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are. Some additional features would be the ability to break out some of the permissions and allow some additional or different ways to tag services, events, and different things which run. We want to push down the ability to do that, so developers and other folks can get in there. Currently, more permissions are needed to be able to do certain things, and we want more people to be able to use it, own it, and understand it. View full review »
Vp8644
VP at a financial services firm with 10,001+ employees
A couple of things that we have actually pointed out in the past: * The log analytics, which OneAgent should be carrying forward. * Getting the data out of Dynatrace and consuming it in development for other analytical purposes. The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information. View full review »
SeniorSy8dc3
Senior Systems Analyst at a leisure / travel company with 1,001-5,000 employees
I think they've already touched on it at this Performance 2018 conference: enterprise monitoring in a single solution for all of your monitoring needs, whether it's infrastructure, application; having that whole holistic view. Having something high level, in terms of dashboards implemented to provide executives with answers. I think that's the direction it seems that they're going and that's the direction that, hopefully, they'll continue in. View full review »
Edward Sandoval
Enterprise Monitoring Engineer at a financial services firm with 1,001-5,000 employees
We still have future issues, because the integration is ServiceNow and that is only a reference. It would appear that actually to get further along you can't use just Dynatrace. You'd now have to contract for services to finish up your integrations. We are changing our ITSM. If we had continued on our current path, they have no integration to a HEAT ITSM. That would have been a big problem for us. Fortunately for them, Dynatrace went through a review of that last year, and they have decided to go to ServiceNow. However, it does appear that the ServiceNow is a reference platform, not an actual solution. It would be better if some of these API implementations and things were not reference solutions. Looks like the partners were working on that, but the company as a whole is not. They are working on their product primarily. They are in some tough competition with New Relic and AppDynamics, so they have to keep on that. Thus, integrations is the weak point. View full review »
Samy Senthivel
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees
The real-user replay that they demoed here at the Performance 2018 conference, it would be really good if we can get that. And the other is the self-healing; it’s currently not there. We have to forward the events to some outsourced remediation solution and then they work on the event. If they also provided the self-healing option, that would be really good. View full review »
SeniorSo4bfd
Senior Software Engineer at a tech company with 1,001-5,000 employees
The AI thing is a boost, but it is not in AppMon. It is in Dynatrace. If AppMon could also incorporate it, that would be great. The main thing is more about the dashboard. Currently, it does not keep the snapshot data. It only keeps it for a very short duration. Because of that reason, we cannot get more reports. If we can somehow option a way to preserve the data and keep it for a longer time, or have that feature, that would be good. View full review »
Zubin Thomas
Senior Solutions Consultant at a tech services company with 10,001+ employees
I was keenly looking forward to the next releases for this platform. I saw that they are going to release by March something which is really interesting, and I am looking forward to: How a user can replay a session. E.g., if I have access to a website, I can do a whole replay of the session and where it actually went wrong. Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great. View full review »
SeniorTe5cf1
Senior Technical Systems Analyst at a financial services firm with 10,001+ employees
Definitely HA, because we have so many applications that are dependent on AppMon that it has been deemed critical. Any downtime, it just affects so many users. So that's one of our key asks for the future. View full review »
SeniorSyda11
Senior Systems Engineer at a transportation company with 10,001+ employees
I think Dynatrace is top-notch, it's well ahead of its competitors. I don’t see any features which another vendor or other products have which Dynatrace doesn't. I think Dynatrace is in pretty good shape right now. I don’t really have any features which I’m lacking right now, so it's all good. In terms of new features, I’m excited about AWS monitoring, that Lambda function, and log analysis. We’re not yet on the cloud, but still it's a good feature. We are actually planning to move to the cloud, and my organization is actively looking for tools which can support monitoring. This will definitely be a value-added feature. View full review »
ITManagef258
IT Manager
The messaging layer is not really capturable and measurable right now. We have had this this ask for years. Examples would be like IBM DataPower devices, literally just translates message types. It would be nice to see what the weight is on there to put some sort of measure on them. EMS or JMS: Really with JMS base transports, there is not much there. I know a product or two ago, they added a visualization piece, but it does not actually measure anything. View full review »
SeniorMaf88b
Senior Manager Network Architecture at a logistics company with 5,001-10,000 employees
The mobile app provided by Dynatrace could be improved, especially the DCR mobile app because it does not have some of the basic functions, like push notifications or even customized reports. It is very basic. I can't use it. I have to use the full app version. Whereas if you have a good mobile app, it actually gives you all of the notifications and you can drill down, which would help. View full review »
Availabi272a
Availability Manager at a financial services firm with 10,001+ employees
Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it. Big-data types of issues. We're still blazing a trail, trying to figure that out. But it's not as easy as some of the other things we've been able to do with the product. View full review »
Solution580f
Solution Architect at a financial services firm
I would like to see machine learning, which will give it even more of an advantage. And the self-healing, which is there, I would like to see it even smarter, to get it to quick healing, itself. View full review »
Laura Mikedis
Test Manager at a university with 10,001+ employees
From what I've learned today, here at the Perform 2018 conference, there are two things that I really want to see. Number one, the thing that is preventing MSU from moving forward with Dynatrace right now is that we can't tag our customer traffic with a customizable tag. All of our students have a unique identifier and in AppMon we tag that and we can search by it very easily and it's very useful. But in Dynatrace, you can't yet customize and find people like that, so that's really preventing us. I heard that it's being worked on but I'm not sure when it's coming out. The second thing that I'd really love to see is - I'm very impressed by all the new features that I've learned about at the conference - and one of the features is "impacted users." I would like to see a rate of impacted users. For example, how long has the problem been going on: 100 users in five minutes. Does that mean that in 3 hours if we don't get this solved, we're impacting x number of people? Understanding the rate at which the problem is impacting people would be a cool feature. View full review »
EcomEngi19f7
ECOM Engineer at a retailer with 1,001-5,000 employees
I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second, just for it to stable for this upcoming holiday, if we do not transition to the new Dynatrace product yet. What is missing right now is, it doesn't tell me where the problem is. So whenever we find a problem from the customer, or from our incident management team, then we go into the tools and look for it. So we want it to have more problem identification, somehow, just like the new Dynatrace product. They have the problem tab, you can go in there an see it. But AppMon lacks that. View full review »
Director5e73
Director Business Operations at a financial services firm with 10,001+ employees
Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route. Thus, OneAgent running as a route is a security threat as far as some companies go. Especially in the payment industry, nobody wants to run as a route. Therefore, if they can avoid that and provide something as a non-route solution, that would be excellent. There are still a lot of unknowns and a lot ahead. We also have a lot of competitors trying to actually sell in many different ways, and every company has a unique pitch when they are trying to sell their product. Good and healthy competition is the way to go, because I would still like to see more benefits from Dynatrace. View full review »
Directord7f2
Director at a tech company with 10,001+ employees
The business use case is that most people want to see how many orders came in. I'd like to be able to get data out of JavaScript tags, and capture more data. I think that would make it much more useful, rather than using Google Analytics. Instead, have one tool to capture all the stack, that would make it easy. View full review »
Martin Vaughn
Infrastructure Engineer at a insurance company with 1,001-5,000 employees
We would like to see more external tool integration, which is critical for us. We are a best of breed, or at least try to be, customer for tools. We would also like to see all the good data in a single view across multiple tools, so that access to integration is critical. This would definitely gets us going forward in the right direction. View full review »
SeniorEnf615
Senior Engineer at a financial services firm with 10,001+ employees
There are some features that are specialized towards our industry, but more along the lines of: Say you have a group of systems in a homogeneous environment and you'd like to find out if any are differing in their configurations, versus the rest of the group, I think it would be helpful if the AI would help bring that forward. You can already define a group of servers or machines, so if the AI would pick up on this group of machines, that they should have a standard configuration and say, "Some of these machines don't have that standard configuration." It would raise a problem or an alert. I think that would actually be very helpful. View full review »
Saravanan Rajasekaran
Manager Application Development at International Flavors & Fragrances Inc.
I just heard about the management zone. I also got some hands-on with the early version. I feel it is a good feature to handle integrating all the services together in one place. View full review »
Operatioea55
Operations Level 1 at a manufacturing company with 1,001-5,000 employees
There are certain features which were introduced today here at the Perform 2018 conference, like the playback. I was very much impressed with that. It's going to help us a lot. That was something I was looking for and that's what they did. The new features that were launched today were the ones that we were expecting, and we're quite happy with that. I can't think of any limitations at the moment. It's too early for me to comment, it's only been two months. View full review »
QaPerfora38a
QA Performance Lead at a manufacturing company with 10,001+ employees
I am more interested in the end-to-end performance system, not only the server site from the client's side. For example: * How much time is spent on the client when the user is interacting with the mobile application or even web application? * How much time each click took? * How much time the page object domain took to load up? * Even if it is a mobile app, when you interact with the app, how much time the control took to respond to it? Right now, we use the Dynatrace library to build. Then, we would like to generate the overall transaction and the performance it has when the request is coming from different networks across different regions, different periods, and different parts of the world, like the synthetic monitoring solution. So, there are desperate systems. What we would like to see is to make it easy, more automated with an easier way of doing these things. OneAgent is an easier approach which you just install it automatically into the installed application and it sends you the information. For the mobile clients, we want to get the end-to-end thing that makes it easier to set up, that will be cool. View full review »
Michael Kobush
Performance Engineer at NAIC
I would like to see single pane monitoring. View full review »
Solution6d31
Solutions Developer at a retailer with 10,001+ employees
Honestly, I've heard this asked of others, and for me, I'm thinking, "Can there be anything else?" I just haven't even thought about it because I feel that Dynatrace thinks of everything before I can even think of the need for anything else. For me, we already have everything I need. View full review »
Regional7fe8
Regional Sales Manager at a tech services company
Introduce a cool feature called "all monitoring", or something like that. It briefs an entire session for you, monitoring and replaying that entire session, so it becomes very easy. A cool feature which I can sell to my customers, which can drive more customers to Dynatrace. View full review »
Bob Weidner
Senior Software Engineer
It would be nice to get the AI piece into AppMon. If we can't get to where we need to be, it would be nice to have that AI as part of it. And I think, actually, you can do it now with the availability of Davis. View full review »
Brandon Wilson
Software Developer at The Travelers Companies, Inc.
If there was something that could be done at a local developer's station, something like, "Hey, here's a hint, this thing looks like it might not be optimized," or the like. More development features, to hedge that performance. View full review »
Bruno Lopes
Head of Delivery and CTO at a tech services company with 11-50 employees
The initial transition from Dynatrace APP monitor to Dynatrace created some confusion. It is much better now with a clear focus in Dynatrace and an increase in functional coverage. View full review »
ITServic9fc9
IT Service Owner at a insurance company
We might have a couple of technologies that we would like to see supported. I noticed a fairly new integration for Slack, I might want to see integrations into Microsoft Teams, or something like that, similar to what is there for Slack. Not sure what is already there. I still need to learn is how to share information. There are lots of features to share information, but we need to learn to leverage that, both on the web browser and on the mobile app. How do I create the curiosity, not only technical people, but from the product owner's perspectives into their applications? View full review »
Middlewa48da
Middleware Engineer at a insurance company with 1,001-5,000 employees
We do not know, because we are currently on the AppMon and we are looking at converting to OneAgent. Therefore, we are in that middle realm saying, "OneAgent, which is now Dynatrace, what is it going to buy us?" Then, we can say, "Well, what else might we need?" Previously, we called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located. View full review »
Monitori0d37
Monitoring Engineer at a manufacturing company with 10,001+ employees
I need more experience, because I have not used the tool. As far as I know about the tool, it covers so much. Once I am more familiar with the tool, then I will have more understanding of what I am missing here. Right now, I need more experience. View full review »
SeniorSo358e
Senior Software Engineer at a tech company with 201-500 employees
Right now, the whole analysis part that we are doing is manually. Therefore, if we can implement the analysis part in an AI, it would definitely help to find the root cause quickly and retrieve customers' problem within minutes. What I would like to see is an AI implemented sensor. Because all analysis that we are doing is basically manual, I want an AI to do it for me. Already some of them features are there, but we need more AI in the product, so if instantly something happens in production, it can alert me by saying, "Hey, this is the problem. You should involve this particular module level." Then, alert the developers to fix the problem, so we can stage it immediately. We want that quick solution with expertise and we want in Dynatrace. AppDynamics and Dynatrace do not always well together. We have noticed if we run both APM tools in the same server, it gives us sometimes the wrong information, and sometimes it gives us problems. Therefore, we are neither AppDynamics nor Dynatrace in products, server, or pre-prod servers. View full review »
Engineer0308
System Engineer - SiteScope Owner and Tech Lead at a manufacturing company with 10,001+ employees
There was one issue with the installation, but the we resolved the issue. It was some issue with the proxy, and we resolved it. An additional feature that we could use is the rollover. If we could rollover to different datacenters, then it would satisfy our requirement. I.e., if one datacenter fails, then we could rollover to another datacenter. Right now, they can rollover to a multi-node cluster. Generally, they require a multi-node in the same data center. Our requirement is because we want something in case of a catastrophe, like an earthquake, and the data is possibly wiped out. We need a way to automatically roll it over to another datacenter. This is not offered at the moment. View full review »
SeniorEn4994
Senior Engineer Architect at a leisure / travel company
We are waiting on the new features to see how they perform. View full review »
SultanConTech4677
Dynatrace Technical Consultant at a tech services company with 51-200 employees
It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring. It can get a bit overwhelming. The AI has helped in this regard. View full review »
Rameshwar Shelge
Senior Software QA Engineer at a consultancy with 5,001-10,000 employees
Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this. However, there is not a performance single tool, which opens a browser. That is one of the problems. View full review »
Glenn Burns
Senior System Engineer at Delta Air Lines (PreMerger NWA)
There were a number of marketing promises that were made, which we do not see it in the tool yet. The integration between the web monitoring of Dynatrace and OneAgent. View full review »
Technolo4b3e
Technology Leader at a insurance company with 10,001+ employees
The session replay. That's probably the biggest. I think that's the struggle right now, the ability to reproduce the customer's behavior. "Oh, I had a spinning wheel," or "I observed a error." And you're wondering, "Okay. How? How did you do that?" and they say, "I don't remember." Being able to replay exactly, the exact screen movements and everything, it's very indicative of a good feature. One of my key focus areas does deal with performance testing, and Andy, here at the Perform 2018 conference, had a good session on performance testing. But it was a lot of utilizing a custom thing he built and "hooks" there, but they should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way. View full review »
HectorGomez
Operations Manager
I would like to have something more along the lines of the old DC RUM, because we have lot of clients with old technologies, legacy technology, and we really want to integrate it with Dynatrace so that they can use just one single product. So, better integration with legacy products. View full review »
RobertVoica
APM Platform Architect at a transportation company with 10,001+ employees
There are two main features that we're very interested in. Number one is, when the tool ingests data from other tools, being able to correlate those with the existing topology, so that the AI engine can draw more conclusions in case Dynatrace does not monitor those instances. Also, more dashboards like AppMon. View full review »
Randy Southern
Platform Architect Senior at The PNC Financial Services Group, Inc.
Deeper dive on the Dynatrace web versions, so we can get down to the packets if it is available. The ability for business transactions in application automatic deciphering. The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together. View full review »
ITspe9886
IT Specialist at a government with 10,001+ employees
The AppMon solution that we are using is the Dynatrace AppMon. I am currently working to upgrade it to the Dynatrace Managed solution. This is basically leaving AppMon and going to their next generation. This will streamline everything: Ease of installation, ease of use, and built its own intelligence, which I like to call self-healing. View full review »
Shikha Yadav
Senior Analyst APM at a manufacturing company with 10,001+ employees
I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon. I would like to see something a bit familiar in terms of UI. It could be five to six clicks away (I don't mind), but something familiar would be helpful. View full review »
ITDirectcb9b
IT Director at a insurance company with 10,001+ employees
We're thinking about moving to Dynatrace because AppMon is not scaling for us. One of the reasons I'm here at the Perform 2018 conference is to find out if there is a better way to use the product, not knowing that they were talking about the Dynatrace version. But to me, that's the logical place to go now. View full review »
SrQA656894
Senior QA Analyst at Autodesk
The new Managed Edition is too complex. I feel like a fish out of water. From the on-premise version to the AWS version, our initial use has been very complex. For the integration, I use a hollow testing tube called Performance Center. I would like the ability to integrate with it. This would be a good feature. While I believe it is there, it needs to be fine-tuned. View full review »
Alex Scutea
Middleware Engineer at a financial services firm with 10,001+ employees
If I had to pick something to improve, it would be the fact that it requires manual intervention to uninstall the cloud agent from servers you want it removed from. The installation part is the easiest of any Linux tool that I have ever installed, so I do not have a problem with that at all. What I have a problem with, is that in order to 100% remove the product, you will need to manually go to each machine and uninstall the cloud agent. I wish there was a feature that would allow a Dynatrace administrator to remotely uninstall/remove the cloud agent from the Dynatrace management console without having to physically logon to each server to achieve the task. View full review »
DevOpsMa3666
DevOps Manager at a insurance company with 10,001+ employees
This is the constant evolution of the tools. The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are. It would be quite evident on the dashboard, where the failures are. It would be easy for troubleshooting, and even on the executive dashboards, we could relay the message appropriately. View full review »
Andrew Aiken
Senior IT Architect at a comms service provider with 10,001+ employees
They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element. Tealeaf has done it before with the Dynatrace product and exploited it, but from what I understand is Dynatrace is now incorporating this feature into a future release. It is lacking in another area. However, I do not know if it is the way we configured it or not, but it is historical data. I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers. I believe that is a limitation that we have put in place in our storage. I can't say it is a Dynatrace product problem or not, so I do not have an answer to this. View full review »
DevopsCo6663
DevOps Consultant at a tech services company with 201-500 employees
If Dynatrace could take out the controller that would be great. It is one less thing to install right now. Though, I understand why they would need it. The less stuff that you have on the instances which are running on the actual apps themselves are better for people that watch user products. So, if it could go agentless, that would be great, but I understand why Dynatrace would need it to capture the points. However, every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. I would like them to make those agents and controllers as small as possible. That would be great. Or, if they could remove them entirely, that would be great too. View full review »
Technolo4a4f
Technology Lead at a marketing services firm with 1,001-5,000 employees
When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier. View full review »
Abhiram Gandhe
Principal Architect at a leisure / travel company with 10,001+ employees
For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster. Essentially, more integrated services with AWS would be of help. View full review »
Sheldon Smith
IT Systems Admin at a insurance company with 1,001-5,000 employees
We're still on 6.5, so we've haven't upgraded completely to 7, 7.1. I think most of the things that we're looking for are already addressed in the new product. One thing that would help would be tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet. View full review »
VicePresf13d
Vice President at a financial services firm with 10,001+ employees
I am looking forward to new Dynatrace features coming out. However, I am still hoping for more. View full review »
Chin Yan Keat
Product Manager at a financial services firm with 201-500 employees
I would like to see the same features as in the New Relic Insights in the dashboard. That is the only thing I want to see improved in Dynatrace. View full review »
Tracy Springstead
Application Support Analyst
We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version. That was the biggest thing for me. That's one of the reasons we haven't really siloed up too, because of that. View full review »
Sam Luong
Architect Software at Desjardins
The missing feature that we really need to have is session playback, because customers say, "Oh, it didn't work! I have the error page," but it is very difficult to point to exactly what they do. That is why with session playback it will show us exactly where the customer pointed, clicked, or went. This makes it easy for us to see, "Okay, you went there," because before we used the view. Right now, we do not have a user-action type in the reality to follow page to page. Now, with the new future that Dynatrace is releasing, it is exactly what I wanted. Also, I would like a tool that can give me a one page view of all the problems and issues. View full review »
Matthew Singleton
Service Operations Manager at a media company with 10,001+ employees
This is not a simple product. You cannot fire and forget. Maybe not a specific function issue that needs resolving, but certainly an area for consideration upon adoption of the product. Training is required for all of the people who will be using it, and this should not be overlooked. I would even recommend nominating an SME in each of the three areas covered: user behaviour analysis, development, and infrastructure/operations support. View full review »
Nicholas Horvath
Senior Software Engineer at a tech vendor with 51-200 employees
I like that the new version has aggregated Waterfall, but I'm told that it's not gonna come to AppMon. I would like that to happen to AppMon. I would give AppMon an eight. And the reason I don't rate it higher is that the learning curve on the tool is... You have to have some experience with it to be able to figure out where to find things, and the best way to get to things. But once you know that, it's a really good tool. I would recommend Dynatrace. I don't have any problem recommending it. View full review »
Jean Baptiste Roux
Programmer at a financial services firm with 10,001+ employees
Mainly navigation needs improvement. It is easier to follow a flow. Following the flow of the admin now is not easy. The UX/UI needs improvement. It is not easy to learn. I really want to use the new Dynatrace dashboard. View full review »
Matt Evanson
IT Systems Monitoring Consultant at a healthcare company
I would like to see internal synthetic tests in the next release, which is already on the roadmap. View full review »
Cecile Alvarez
Operations Analyst at a tech services company with 10,001+ employees
I haven't used it long enough to know what additional features might help. But I am looking forward to the Davis AI feature. That's exciting. View full review »
reviewer1098759
User
I have reported a bug where a CI was not reflected in the dashboard, yet it was detected in the problem management. On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users. Also, I would like to see an option to export the dashboard to create better reports and avoid copy/paste. View full review »
Performac729
Performance Engineer at a media company
I'd like to see self-healing and I'd also like to see more automation. It looks like is that's the direction Dynatrace is heading in, in their Dynatrace product. View full review »
Jeppe Hedesgaard Lindberg
Evangelist & Practice Lead at a consultancy with 1-10 employees
The thing with Dynatrace is the speed of releasing new capabilities and features. The one thing I am really missing is the final Azure dashboard. Further, I hope Dynatrace will release an on-prem API synthetic test soon, as that is really desired. View full review »
SeniorCo727e
Senior Consultant at a financial services firm with 10,001+ employees
We do not have any web monitoring with Dynatrace, so this is something we are looking at. At the moment, we are using another vendor products for most of our web solutions. We are looking at how well Dynatrace works with web solutions as we use Akamai for most of our web monitoring/solutions. View full review »
Jacob "BoomShadow" Tirey
Development Operations Manager at a tech services company with 1-10 employees
The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract. I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack. View full review »
Technica9689
Technical Manager at a tech services company with 10,001+ employees
Because we are financial, there are certain things that we cannot put on the cloud. However, that is a given fact, not only for us. It is a given fact for any financial company because of PCI compliance. Because of PCI compliance, companies don't take the risk of putting data in the cloud. Otherwise, we have had a very good experience with the cloud. View full review »
Rohit Ray
Software Test Engineer at Enova International
It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc. View full review »
Alpa Patel
Service Delivery Specialist at a tech vendor with 11-50 employees
The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring. View full review »
Lucas Villeneuve
Systems Engineer at a tech vendor with 1,001-5,000 employees
Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications. View full review »
Bert Van Der Heyden
APM Consultant at a tech services company with 1,001-5,000 employees
UEM/RUM works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging. The new Dynatrace solution lacks test-automation integration inside the CI pipeline. I hope that will arrive soon. View full review »
reviewer805026
Sr. Systems Engineer at a tech vendor with 501-1,000 employees
I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application). We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information. View full review »
Clément DAMIENS
Chargé d'affaires at a financial services firm with 5,001-10,000 employees
* Even if the engine can manage a huge amount of data, requests take time to succeed. * The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive. * Automated reports are ugly, but the latest releases improve the web interface: A smarter way to share dashboards and indicators. View full review »
Sharmistha Das
App Development Sr. Specialist at a healthcare company with 10,001+ employees
This tool had a feature of doing load test in production or lower environment, which was shut down earlier this year. We are missing that feature badly and we definitely want to see that feature back. View full review »
Paul (Yiqing) Fan
Technical Expert at a comms service provider with 10,001+ employees
To be honest, the customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all. I have had to ask some questions two or three times yet, to date, I still have not received a good answer for some questions. View full review »
Bill Masters
Principal Engineer at DISH Network Corporation
As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool. View full review »
Thomas_Smith
Information Technology Manager at a pharma/biotech company with 10,001+ employees
The one thing that I do not like about Dynatrace is their Web UI dashboards are very slow. They seriously have to improve their Web UI dashboard configuration and SSL timeouts. View full review »
Harish Srivastava
QA Perofrmance Test Lead at a financial services firm with 10,001+ employees
I would suggest to have more rich client features on Appmon as soon as possible. I agree most of the things can be done using Appmon, but users (like us) are bit hesitant to use Appmon compared to the Client. View full review »
Alex Bielecki
Cloud Practice Specialist at a tech services company with 201-500 employees
I would like them to add serverless capabilities, because everyone is going there. View full review »
reviewer1099827
User
For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented. This would make managing global or entity-specific configurations easier, as it would show previous configurations made to the environment by another DT user. View full review »
reviewer1100136
User at a pharma/biotech company with 1,001-5,000 employees
The user interface needs improvement. Sometimes it is not really clear how you can get to the right place, where you can find all of the information you need. It is sometimes really difficult to understand. If the user interface were made more intuitive then it would really benefit the product. View full review »
reviewer1099854
User at a comms service provider with 10,001+ employees
So far, OneAgent has been very useful for us. However, there is room for improvement. More integrations could prove very beneficial to us. One example is more AWS Redis integration, which would help us monitor our digital estate more efficiently than we do today. Licensing and user management could also be improved. View full review »
reviewer1098582
TitleICT management division director with 501-1,000 employees
I would like to see an App store for plugins and extensions. This would provide a single point for all Dynatrace users to download and install product extensions from. View full review »
Alvin Chua
Senior Systems Analyst at a comms service provider with 1,001-5,000 employees
I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to choose from, which is good, but it can become confusing on how to proceed. View full review »
Kalyan Janaki
Staff Software Engineer at DISH Network Corporation
They should include more mission learning into the product and provide additional performance metrics for application learning. View full review »
Ian Cleveland
Director and Founder at a tech services company with 11-50 employees
Product pricing could be improved. View full review »
reviewer1100124
User at a pharma/biotech company with 1,001-5,000 employees
The configuration options should be better accessible. Sometimes it is hard to find the right setting for what you want to change. In K8s deployments, the configuration of the Active Gateway sometimes changes, and when it's automatically updated the monitoring breaks and you don't know why. View full review »
reviewer1100115
User
We would like the AI to produce more scientific data with less configuration. That will help us, as the customers will focus on integrating all of the IT, without hassle. We need more options for sharing and exporting reports to other systems and platforms. View full review »
reviewer1098588
User at a consultancy with 1,001-5,000 employees
The service should be improved such that it is more useful to its clients. For instance, detect repeated performance-issue-related root causes, optional log streaming for hosts, processes, or a group of processes. It needs a dashboard for cluster events in general, and for Kubernetes specifically. View full review »
Mark Kaplan
Senior Director of IT at a K-12 educational company or school with 51-200 employees
Possibly include some network monitoring capabilities. I honestly feel the product already has everything we would need. View full review »
reviewer1098594
User with 501-1,000 employees
As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome. Also, some parts of the business operations, such as pricing, should be improved since the terms are changing and it is not easy to do estimates. View full review »
reviewer1100067
User
I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports. The navigation can be improved because when you press the back key, sometimes you lose the time frame. Also, when you are in a problem description and want to leave, it is hard to do. View full review »
reviewer1095105
User at a tech services company with 10,001+ employees
The chat support definitely needs to be uplifted. Most of the time, chat support is not good enough for answering queries. Local support should also be increased. There also needs to be more frequent training for partners, so teams can be enabled on product features and enhancements. View full review »
Adam Sim
Manager Software Quality Assurance at a transportation company with 1,001-5,000 employees
Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool. However, I have seen great improvements over the years to make this easier to do as well as the latest versions incorporating smart technology to more quickly help diagnose issues and pinpoint the problem. Looking forward to seeing continued improvements in this area. View full review »
Anshul Saini
Technology Architect at a financial services firm with 5,001-10,000 employees
* The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go. It required a solid day for the requested Dynatrace onsite technical person to get everything set up. * Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time. * Beginner video tutorials would really help. View full review »
Leo Yu
Development Architect at SAP Canada
I would like Dynatrace to be more flexible and user-friendly. They could do more in-depth analysis of the application monitoring. Also, they also could do some type of anomaly detection with positioning and have better integration with AWS. View full review »
reviewer803616
Financial Planner at a financial services firm with 5,001-10,000 employees
I would like to see more features from the desktop client included in the web client. The web client is user-friendly and convenient, but would be even better if we could do in it what can be done with the desktop client. View full review »
reviewer1098966
User
Improvements are needed in the navigation and time-frame selection when browsing problems, sometimes, the time-frame set change and I need to re-set it again, plus I find the navigation bar on the top left quite cumbersome, when i'm analyzing problem and I want to go back to the previous view, for me the nav bar should be the solution but often, when selecting the last element in the bar, I do not go back to my previous page but to the "main element page" (Aka, When doing deep analysis the analysis components are not shown on the nav bar and the only way is to press the browser "go back" button). View full review »
reviewer1099095
User
The web interface, in some cases, is a little ambiguous to use. From passing through different screens to go and drill down, to not propagating the filter timeframes from different screens. Apart from that, all of Dynatrace’s features are a real plus to have implemented. View full review »
reviewer1099044
User
We would like to see more third-party tools for training. View full review »
reviewer793158
User at a tech services company with 10,001+ employees
The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts. View full review »
Scott Korney, PMP
Project Manager at a financial services firm with 1,001-5,000 employees
Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company. View full review »
Dag Andre Ivarsøy
Development Manager at a tech services company with 11-50 employees
I would like to see Redis calls being included in the "PUREtrace" functionality. It would be great to see the different Redis calls and find bottlenecks. View full review »
Tony Castro
Solution Architecture & Design (Performance Engineering) at a tech services company
The web version of the client interface needs more features that are in the Java-based thick client. I barely use the web interface because I cannot get the level of detail that the thick client provides nor can I perform the bulk of the administration tasks I do on a regular basis. View full review »
Ramesh KumarR
Analyst - IT Applications at a pharma/biotech company with 10,001+ employees
RFAs submitted via the forum need to be answered or resolved quickly. This truly helps improve the product to the greatest degree. View full review »
reviewer1099944
User with 10,001+ employees
If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus. Also, having more flexibility to have different user profiles could be beneficial. No real frustration though. View full review »
reviewer1099929
Program Manager at a tech services company with 51-200 employees
In the next release, I would like to see some new reports and more tiles on the dashboard. I would also like to see the Synthetic Mobile application improved. View full review »
reviewer1099086
User
It would be an improvement to know where we lost our conversion funnel. It’s very important to share the same information with other departments of the company and converse using the same dashboards. We would like to see an AI tool that detects issues with our site in real time. View full review »
reviewer1099941
User with 10,001+ employees
This solution could be improved with better compatibility with legacy applications. In our case, we were not able to deeply monitor proprietary solutions such as Windows CE or some BI/ERP applications, which either got crashed or slowed down noticeably. These kind of issues are bound to happen considering the intrusive nature of the instrumentation process (which is necessary to get good performance insights). However, some of these technologies would often warrant quite an extensive amount of work to be made compatible, if even feasible. View full review »
Nilton Moura
Senior Support Analyst at a financial services firm with 201-500 employees
I would like to know if classes and methods selected in "Method Sensor Rules" were changed in applications, and not depend on the developers to warn us. Today, if the name of a class or method that I previously selected in "Method Sensor Rules" or in "Sensors" were changed, I am not aware of this. I will not know until I need some information on Dynatrace AppMon. Maybe just a warning if a specific method or class in "Method Sensor Rules" does not exist anymore in the application is enough. View full review »
conseill792375
Conseiller en surveillance at a financial services firm with 10,001+ employees
It is not clear which path the product will follow with Dynatrace in the cloud (or on-premise) and Appmon. As an existing customer who has invested heavily in training and using the Appmon version, it is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace). View full review »
Hatim BENAMAR
Technical and Application Architect with 1,001-5,000 employees
Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream. It should also be remembered that APM is often useful in production where problems are difficult to reproduce. You must be careful in using Dynatrace so that the overhead is limited. View full review »
PaulRogers
Solutions Engineering Manager at a tech consulting company with 10,001+ employees
A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem. View full review »
PasiRiutta
Solutions Consultant at a tech services company
Reporting and dashboards could be better, compared with competitors. However, Dynatrace has excellent API for data mining but requires extra reporting tool. View full review »
Steven Marrocco
Technical System Analyst at a financial services firm with 10,001+ employees
Ease of Use. I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive. View full review »
Rushikesh Meharwade
Performance Engineer at a financial services firm with 10,001+ employees
Addition of more statistical features, plus different time series modeling techniques, would really help for future versions. View full review »
Igor Arouca
Principal Consultant at a tech vendor with 501-1,000 employees
Make the Web UI more robust. Last time I used the web interface, it was still pretty crude. Price also is a major concern for all the clients I work with. View full review »
Sri Rach
Tech at a healthcare company with 10,001+ employees
DT Saas: Does not have all the features that Appmon has. Maybe in the future releases it may have all features. View full review »
Randall Hinds
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required. View full review »
PawelSiwek
CTO at a financial services firm with 11-50 employees
.NET core support to the level of Java (at the moment, it is limited). Custom reporting capabilities should be extended, because it now has basic charting capabilities. Alternatively, Dynatrace can create a bunch of plugins to popular BI platforms (e.g., Microsoft Power BI). All to allow custom reporting as well as SLA-oriented reporting. View full review »
Derek Rousseau
Web Developer at a university with 5,001-10,000 employees
It could be organized better in the dashboard. Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later. View full review »
D. Collin Bachi
DevOps Engineer at a tech vendor with 501-1,000 employees
* The Web UI can be slow and hard to understand. * The integration with PagerDuty is currently broken on mobile. * It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern. View full review »
Gino Jr. Cerro
Technical Lead - Platform Services at Touchtunes Interactive Networks
I would like to have more visibility into Python processes. Meanwhile, we are thinking about "fronting" our Python processes with a fully supported web server, such as Nginx. View full review »
reviewer793110
User at a healthcare company with 501-1,000 employees
* Configuring nodes and agents should be more like plug and play. * Transaction statistics should be more flexible to export and share with tje business side. View full review »
Amy Victoria Ohm
Practice Manager, Performance at a tech services company with 11-50 employees
The licensing model is confusing in solutioning clients for the number of hosts needed to deploy. It is difficult to determine without the assistance of Dynatrace employees. The product is superior to others, but it comes with a price tag that is often difficult to position back to clients. View full review »
Marcus Freudenberg
Application System Analyst at a financial services firm with 1,001-5,000 employees
I do not know about how our contract is structured. From what I have heard in the company, Dynatrace is expensive. View full review »
Thomas Hood
Quality Assurance Automation Engineer at a tech vendor with 201-500 employees
With new versions coming out, staying up to speed and training needs. Dynatrace provides this via many outlets, so finding resources to keep yourself relevant within the tool is not that challenging. View full review »
SanjayJoshi
Project Leader at a tech services company with 10,001+ employees
We are still exploring features. But one feature which would be great in the next release would be that it provide a summary of the main fail point for frustrated users, instead of our having to go to PurePath and look for it. It should provide the list of pain point areas in report format. View full review »
Jiri Kurejko
Managing Consultant at a tech services company with 501-1,000 employees
The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers. View full review »
Sandeep Kanchalwar
Professional System Analyst at a tech services company with 10,001+ employees
The problem evaluation feature is an awesome idea, but bit difficult to pick up initially. Please make it a little more intuitive. View full review »
Nestor A. Zapata
Lead Web Systems Administrator at a tech company with 5,001-10,000 employees
It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it. View full review »
Pascal Deloye
Project Manager/IT Infrastructure Architect at a tech services company with 501-1,000 employees
Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other. View full review »
Marijn Sponselee
IT Application Architect
Bring the interface to the same level as OneAgent. v.7.1 is a good improvement, but it has not been integrated into our environment yet. View full review »
Ray Gilbert (P.Eng)
Managing Partner at a consultancy with 1-10 employees
Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help. View full review »
Ken Knierim
Application Performance & Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
Dynatrace is a rapid release product, so new features or support for newer tech are being added all the time. Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product. View full review »
Joel Gamble
Application System Analyst at a financial services firm with 1,001-5,000 employees
Addition of support for security tokens for login automated testing. At the moment, I am unable to use Synthetic to automate user login. I believe the addition of local agents will address this need, but I have not had that verified. View full review »
Jon Anhold
VP Technology at a media company with 5,001-10,000 employees
The user interface is complicated, but recent web versions are getting better all the time. The improvements and new features in each release are great. View full review »
StevenLee
Software Quality Analyst Engineer at a tech services company with 201-500 employees
A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away. It has a lot of cool features, however they are too complicated for a new user to start with. View full review »
Claus Ortvald
IT Infrastructure Architect at a tech vendor
It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace. View full review »
Guneet Singh
System Engineer at a tech services company with 10,001+ employees
Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections. View full review »
Ferdie Suharta
DevOps Manager at a financial services firm with 51-200 employees
I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook). View full review »
Mathew Zannoni
Web Developer at a university with 5,001-10,000 employees
* Configuration could be simpler. * Alert triggers could be easier to setup and more granular. * We sometimes receive alerts for things we would rather not get alerts about. View full review »
seniorso792114
Senior Software Developer, Technology Development Program at a healthcare company with 10,001+ employees
Data streaming and dashboard loading can be improved to reduce dashboard latency. For example, it takes a significant amount of time to display aggregated data from the back-end to the dashboard. View full review »
Vidhya Subramanyam
Sr EAI Consultant at a tech vendor
Current issue is adding a new resource or removing an old resource. It would be helpful if we could include group distribution email IDs for alerting. View full review »
Maureen Perry
Senior Service Manager - Digital at a comms service provider with 10,001+ employees
* I would like to see the ability to pull more user-friendly reports. * A nice to have would be the ability to send automated reports to customers who are not a user of Dynatrace. View full review »
devopsen793128
Devops Engineer at a tech services company with 10,001+ employees
* Requires application knowledge * Hard to use for beginners, to setup and explore * DevOps plugin monitoring tools need improvement View full review »
John Burkholder
IT Manager, Portal Technologies at a consultancy with 1,001-5,000 employees
There are a couple gaps in the network reporting that we would like to see cleared up a bit. Other than that, it works like a charm. View full review »
reviewer817713
User at a financial services firm with 10,001+ employees
* Wider coverage of platforms supported. * Better mapping to true business service rather than purely technical monitoring. View full review »
Pablo Iglesias Marcos
Solutions Architect at a tech services company with 1,001-5,000 employees
* Container log monitoring * Multi-customer accounts on one server * API photo third-party tools integration View full review »
Baskaran Selvaraj
Full Stack APM Monitoring / Log Analytics Solution Consultant at a tech services company
Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas. View full review »
reviewer1098954
User
The AI is not that intelligent and there are different places where it could be even more automated. For example, when you are looking at the code tree and you must manually click to expand the tree until you find the process. View full review »
reviewer877824
Co-Founder
We would like to see more dashboarding capabilities and the ability to export custom reports. Additionally, we would love to see more advanced log analytic capabilities, though the current ones are already ahead of competition. View full review »
reviewer792282
User at a healthcare company with 501-1,000 employees
It can be improved in narrowing the exact exception/ERROR in application monitoring. It should focus more on app monitoring and capture for some of the known alerts and be able to identify which system is having the issue. View full review »
Corrado Gavazzeni
Freelancer at a tech vendor
I don't much like the Java Management Extension. I would rather do administration tasks in a web GUI. View full review »
Nikolay Semenyuk
Head of Monitoring Unit at a tech services company with 201-500 employees
* Improve Dynatrace for the following industries: telco, eCommerce, and banking. * Needs better visualisation for the service health model, which contains different modules, services, devices, etc. View full review »
Frederic Yassine
Business Analysis Manager at a tech vendor with 10,001+ employees
It would be great to have Synthetic automatically retrieve what the customer sees on his side. View full review »
Anil Perera
Network Administrator at a tech vendor with 10,001+ employees
* More Integration with cloud services * Simplified licensing * Single pane of glass view * Simplified reporting * Integration with ServiceNow and PagerDuty View full review »
reviewer1098909
User at a hospitality company with 10,001+ employees
I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company. View full review »
Nitesh Anand
Programmer Analyst at a tech services company with 10,001+ employees
Enterprise application monitoring for synthetic, as is, only captures http/https transactions. View full review »
reviewer794874
IT Engineer
It is necessary to improve the integration with the product, Oracle Siebel. Dynatrace must reduce the required resources for on-premise, because they are too high. View full review »
Hiroko Yuasa
Marketing Associate for Dynatrace at a tech services company with 501-1,000 employees
Whenever there is a new version of the UI changes, it makes it hard to use, because we are accustomed to the old one. View full review »
Guillaume GELB
Expert Middleware at a tech services company with 51-200 employees
Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened. View full review »
Gavin Williams
Online Fraud Manager with 10,001+ employees
* Needs a greater meta data capture. * Usability on the front-end for non-technical people. Although, it does prove great support and problem solving collaboration. View full review »
Shreehari Nadig
Associate Projects at a tech services company with 10,001+ employees
Every time I want to see the PurePath, I have to launch the client. It would be helpful if they introduced this in the browser application. Also, configuring alerts is bit confusing. View full review »
창호 이
Team Leader at a tech services company with 501-1,000 employees
We hope the next version will have more powerful database monitoring capabilities. View full review »
Eugene Goncharenko
User
* Product reporting still needs improvement. * Session export for offline analysis, like it was in AppMon, would be also nice. View full review »
reviewer1100211
User
This solution needs better support for security and monolithic batch processes. View full review »
TaoYu
Senior Technical Consultant at a tech vendor with 1,001-5,000 employees
I hope going forward it can provide more functionalities for application profiling. I also hope it can provide more logging view, collecting, and search functions. View full review »
Gaurav Uppadhyay
Quality Analyst(Performance Testing) R & D at a tech services company with 501-1,000 employees
Find the right method, give the cause of suspension, give tips for resolution, and one call query to find method. View full review »
reviewer877941
President
* Provide much better alignment between AppMon and Dynatrace. * Add support for Ruby. * Make sure older frameworks, like PHP 5.3, are supported. View full review »
RajnishKumar
Project Leader at a financial services firm with 10,001+ employees
Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement. View full review »
Anson Dsilva
Senior Technology Specialist at a logistics company with 10,001+ employees
Cloud monitoring and reporting need improvement, as well as how to manipulate data and export it to share with business executives. View full review »
Artem Logvynenko
Head Of IT Operations at a financial services firm with 5,001-10,000 employees
* It looks like it has already been improved with OneAgent, but it needs migration. * It needs improvement with proprietary protocols for the DC RUM part. View full review »
founder877926
Founder at a government
Regarding features, it would be good if there would be some features regarding app security. View full review »
reviewer800763
Manager at a comms service provider with 1,001-5,000 employees
It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button. View full review »
Claudiu Mihaes
Software Test Team Leader at a tech vendor with 201-500 employees
* Monitoring asynchronous code requires manual instrumentation (most of the time). * Some autodiscovery capabilities would be nice in the tool. View full review »
reviewer877830
Scrum Master & Technical Service Coordinator at a tech company with 5,001-10,000 employees
Log analytics in the classic synthetic and RUM tools would be a great addition. Although, it is understandable that this is offered as a good reason for migrating to Dynatrace. View full review »
Andrea Spoldi
Infrastructure Architect at a tech vendor with 201-500 employees
* SSO options are missing. * JIRA integration should be enriched and more granular. * Filters should have a “negative” option. View full review »
James Donahoe
Cloud Database Administrator at a tech services company with 501-1,000 employees
Some of the APIs and integrations are a bit tougher than others to integrate. Django would be amazing! View full review »
Derek Abraham
Vice President of Field Operations at a non-tech company with 11-50 employees
No major request for additional features. Ability to better identify SDQ script errors would be helpful. View full review »
Teemu Moisio
Senior SW Architect at a tech vendor with 10,001+ employees
Waiting for the session replay, because it seems to bring the end user interactions available for the developers. View full review »
reviewer1099020
User
The extending of Dynatrace with plugins can be better. View full review »
Roberto Ferrer
Senior SysAdmin at a consultancy with 51-200 employees
The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned. View full review »
Edoardo Buffo
DSI - Direzione Sistemi Informativi at a tech services company with 10,001+ employees
* The product could be faster and lighter, especially the rich client which uses many resources. * Graphically, it is not good. View full review »
Sebastian Krystosik
Solutions Architect at a tech vendor with 1-10 employees
* We have some issues with react user sessions. * We sometimes have to run plugins on docker containers. View full review »
Oriol Bosch
Systems Team Manager at a retailer with 10,001+ employees
Searches should be faster. View full review »
reviewer793113
User at a healthcare company with 501-1,000 employees
It's too early to comment on the features to be added/tuned. View full review »
David Sanchez
Vice President Of Software Engineering at a tech vendor with 201-500 employees
Adding people to alerts has not been very intuitive. That is really my only negative feedback. View full review »
Jaime Pallares
Software Factory General Manager at a consultancy with 1,001-5,000 employees
* They should provide a guide to arrive at the solution for non-super experts. * Improve upon the possible benefit, especially if the problem is solved. View full review »
reviewer1099926
User
This solution would be improved with the addition of annotations for automated custom metrics creation. View full review »
Денис Ладик
Head of the Software Systems Operation Department at a financial services firm with 10,001+ employees
A role-based view and a Python monitoring tool would make a simple user interface more usable. View full review »
Monique Vanwalleghem
System Engineer at a tech services company
Make it easier to define applications. E.g., provide an API for applications defined by REST services. View full review »
Steve Eloff
Solutions Engineer at a financial services firm with 1,001-5,000 employees
* Include network monitoring in more detail for deep dive analytics of network components. * Needs more compatibility of platforms out-of-the-box. View full review »
Miroslav Mrakovic
Service Delivery Manager, Application Performance Monitoring at a tech services company with 201-500 employees
* Custom reporting is still missing. * PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace. View full review »
reviewer1099794
User at a financial services firm with 10,001+ employees
The user interface needs to be improved. View full review »
Fernando Lewandowski Albuquerque
Analista APM at a tech vendor with 51-200 employees
* Customization * Support for more technologies * Plugins * More types of tiles (dashboard) * Replay of user sessions * User actions heatmap (native) View full review »
reviewer1098681
User
I would like to see more default dashboards included, and maybe more possibilities in terms of customization. View full review »
Philippe REY
Performance specialist at a tech services company with 501-1,000 employees
C language integration requires manual implementation through the SDK, which is rather difficult and time consuming. View full review »
AnshulJain
Global Alliance Director - DevOps, Vertical Alliance Lead - Banking & Financial Services, INS & HC at a tech services company with 10,001+ employees
Nothing in particular. They could spend more time and effort in creating brand awareness. View full review »
reviewer1099893
User
The configuration of this solution is quite complex. View full review »
reviewer1100103
User with 10,001+ employees
The reporting is still too young and needs to be improved. View full review »
Ravi D
Senior System Engineer at a comms service provider with 1,001-5,000 employees
End-to-end monitoring could use more default dashboards. View full review »
reviewer1099875
Program Manager IT at a tech services company with 10,001+ employees
Two things that can be improved are the licensing and the Business dashboard. View full review »
Fabio Cavaliere
Consultant with 51-200 employees
It would be nice to have a simplified monitoring feature for non-Java applications. View full review »
reviewer1100139
User with 5,001-10,000 employees
This solution needs improvement in terms of automation. View full review »
Mert Aslaner
Software Developer at a financial services firm with 10,001+ employees
Under heavyweight, Dynatrace becomes slower when listing PurePaths. View full review »
reviewer1099902
User
The thread traceability is something that needs improvement. View full review »
seniorpr792039
Senior Project Manager at a tech services company with 10,001+ employees
The web-based UI needs to be improved. The client seems to be heavy on laptops and desktops. Some reports are only on the client versus the Web UI. View full review »
Marko Nuutinen
Senior Configuration Manager at a tech vendor with 10,001+ employees
* Provide even more details about problems. * Needs a clearer view for Smartscape. View full review »
Laura Parker
QA Manager at a financial services firm with 51-200 employees
The cost is somewhat high. View full review »
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: October 2019.
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