Dynatrace Valuable Features

Platform7926
Platform Engineer at a financial services firm with 10,001+ employees
It is different for me than other users. I like the PurePaths dashlet the most. This is mostly because (and I can count a handful at times where this has not been this scenario) as soon I open the PurePaths dashlet and sort by response time, there is the problem. Every time. If the PurePaths dashlet pulls up 750,000 PurePaths, I really only needed to know about seven or eight of them. Then, being able to look into the code-level dive about it, that is just a sanity check. Just to make sure that it is the same issue multiple times, not a random anomaly where everything else was crap. Also Errors dashlet, I use that a ton. View full review »
Supervis4b56
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
Dashboards is one, troubleshooting is another. I come from the monitoring perspective, so the ability to triage quickly is important, and the ability to alert and tell people where the problem is, that's what I really like about the product. View full review »
KeithRobertson
Senior Manager APM Team at a financial services firm with 10,001+ employees
* End-to-end visibility of the applications, since we have them instrumented. Understanding where the hotspots are in the applications. * Quick Fault Domain Isolations: When people are having a problem, understanding where to look, and letting all the other people go back to their day jobs. * The UEM feature, User Experience Management: Understanding how users are perceiving the application and then connecting that back into back-end systems to understand why things have gotten slow and then dealing with things. View full review »
Danielle Keeling
Enterprise Monitoring Architect
For me the service workflow and the dashboards are the most valuable features, simply because I can know what’s going on in my infrastructure within five minutes, versus two hours. View full review »
Venkatesh Harikrishnan
Technical Team Manager at a manufacturing company with 1,001-5,000 employees
The most valuable feature of the solution is the visibility. It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything. The triaging is amazing. And at the same time, it provides depth, all the way to what kind of a method, what variables are inside those methods. Without getting too into the technical, the depth it gets to, pinpointing the problematic area - where exactly the problem is happening - is amazing. That's the best you can get from this tool. View full review »
James Cousins
IT Delivery Manager at a financial services firm with 1,001-5,000 employees
Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. It was literally taking server logs and dumping them somewhere and someone had to manually go through things. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly. The team's reaction was, "Wow, look at that." So finding different parts of the system. Sometimes you focus on the area where you see the issue, but not necessarily where the root cause is coming from, so you have to go through the full stack and help to identify the problem areas. We've found problems and fixed them in half an hour when it would've taken days before. View full review »
James Cotton
Lead Performance Engineer at a retailer with 10,001+ employees
The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser, and being able to equate that back to the business and telling them how much of their company is doing what. Also, what the performance time is, so we can give that back to our developers and make sure that the developers are spending time on what they need to spend time on to make sure that they are noting performance of the website. View full review »
SeniorDi6eb9
Senior Director at a financial services firm with 10,001+ employees
* The threshold alerting is what makes the difference. * The PurePath stuff for deep dive analysis on problems. That is massive as far as having a benefit. The dashboard is eye candy, because it's just a screen. It looks nice but the thresholding and alerting is what makes it meaningful because we are a 24/7 operation. As you can imagine, 2:00 AM in the morning, you can't necessarily afford to have a bunch of people staring at glass. We have to have the mechanism of the alerts, which is tied into our others systems, like xMatters. That is how it works for us. View full review »
Larry Roth
Solutions Architect at Datacom Systems (NSW)
Problem detection. Obviously, during the building of a system that is new and it's in development, there are a lot of bugs. Being in the cloud it is very difficult, sometimes, to diagnose where the issues are. Dynatrace gives us that deep insight into errors. It's very useful for performance issues as well. When you build a system generally, there is a lot of that technical debt. We're an Agile project, our developers are initially focused on business value, rather than building a technically perfect solution. We want to get that business buy-in, build a system and get that functionality going. While we're doing that, we're accumulating some technical debts, we haven't built it perfectly in terms of technical design; things like scalability, being able to handle loads, that kind of thing. As the system is maturing, we're starting to throw some load at it, and we start to see performance issues. Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system. So it's tuning and problem resolution. The role of AI, when it comes to IT's ability to scale in the cloud and manage performance problems, is a feature of Dynatrace that I like the most. I've used some competing products, and the fact that it has that AI capability in it, for me, is really the primary, the number one feature, that ability to automatically do problem resolution. View full review »
ITApplic12c0
IT Application Analyst Senior at a financial services firm with 10,001+ employees
For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works. It's visibility that we didn't have into our applications before, and it really filled a void that we had within our organization of being able to understand what's going on at that layer. View full review »
SreManag4c8e
SRE Manager at a tech vendor with 501-1,000 employees
The performance features are most important ones. That would include reporting, you get reports on your performance data. The next is the alerting feature. For example, my applications are going out on some thresholds. So I get alerts, according to the thresholds I set. I get that data via emails as notifications. That is another feature that we primarily use and we like from Dynatrace. Also, it's easy to use. The usability is better in Dynatrace. The fourth thing is: my customer is facing some issue. The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace. View full review »
ApmArchicdf7
APM Architect at a tech services company with 10,001+ employees
Mainly, if the user rarely utilizes user monitoring, this is the biggest feature. Because when the user has an issue, we have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the user once they see that they have an issue and ask if they can them resolve the issue. That is the key thing, because that helps with revenue loss. This is the key feature that we see. View full review »
Jeff Keizer
CEO/Founder at Keizer Consulting Group
The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments, which makes life a lot easier. View full review »
ITspe9886
IT Specialist at a government with 10,001+ employees
Using Dynatrace, we collected application metrics within three hours, in most cases. The majority of our triage were within three hours, then we were able to discover the root cause of issues. With Dynatrace today, you have a single agent. You stick it on a server, and it doesn't matter if it's Linux, Windows, etc. It is a single agent and executable. You run it, and it injects itself into your collecting data. This is compared with AppDynamics, which on some of servers, we have had to install as many as four different agents and configure them all individually, trying to collect the same type of information. The dashboarding for Dynatrace is ten times easier to set up and has more options of what you can put on it, especially if you are in a single payment class environment. View full review »
SeniorSp3bb6
Senior Specialist at a logistics company with 1,001-5,000 employees
The PurePath is one feature, which I actually like. When I have a problem that is being detected by the alerting profiles, I just go in and see what the part is talking to, then what its dependencies are. For example, if a middleware application is behaving weird, then has to be sampled by different databases back-ends, or mainframes, we just keep looking at those PurePath to see what it is talking to rather than going back to my library or my documents to see what exactly the architecture design was. The PurePath helps me a lot. View full review »
DavidJohnson1
Manager Of Digital Resiliency and APM at Royal Bank of Canada
Capture of 100% of the traffic. Exposure to downstream services, that might not necessarily be new, to everybody who's using applications. It triggers them and captures them and it gives visibility to some pieces that might be forgotten or even obscured. View full review »
ITManage3c43
IT Manager at a financial services firm with 10,001+ employees
PurePath is a very staple thing for it, because within one transaction all the way through you can see the bits and pieces from when the user first came in to the database. We have mainframe components and a lot of middleware layers as well. To have one place where you can see the entire flow all the way up and back is invaluable and it saves lots of time. View full review »
it_user520278
Software Engineer at a pharma/biotech company with 10,001+ employees
The ease of use. Being able to readily identify a problem and be able to get someone there to fix or manage it properly and quickly. Our eCommerce website deals with users and time is critical. One of the best things, we are able to identify problems quickly and are able to resolve them. View full review »
Avinash Podisetti
Architect at Highmark
The most valuable feature in AppMon is the PurePaths. Previously, we did not have this feature. The transactions using PurePaths are a good thing. We have like different teams like in a cross structure (DevOps, infrastructure, IT, product monitors, and developers), who recently joined the team. They are not aware of what are the missions their touching and what are the other components or services that they are depending upon. Because of all this, it has been very helpful for the developers who just joined the team. It can be explained, "Okay, this is our application. These are all the components that we are touching. Changing any of this might affect all these structural things. If we want to do any changes to this, we might need to put all this in our test cases, then QA it just to make sure we are not corrupting it." View full review »
ITSupervd941
IT Supervisor at a insurance company with 1,001-5,000 employees
It's the dashboards. The dashboards provide very good visibility into it no matter what your role or title is. They provide very good visibility into what's happening in production. It's kind of a one-stop shop for all that information, instead of having to through logs, or through multiple systems to get that information. I also think it's more than monitoring, that's what we are learning here at the Perform 2018 conference. It's more of a platform, and it's trying to enable a bunch of different functionalities, not just the monitoring aspect of it. I think the whole AI part of it is going to be pretty interesting. To me, another area that's personally of interest is native integration, so that we can make native apps today that look like they're getting better, in the long-term perspective. View full review »
Monitori1620
Monitoring Team Lead at a logistics company with 10,001+ employees
The customers just bought into it and just love it. They love the ease of use and the dashboarding that we have been able to set up for them. Everything that we have done so far has been a success. What I like about it, is how it auto-discovers everything rapidly; within a matter of seconds you get to see the business transaction and how it's mapped within the product itself. That surprised the customer, but when we were starting to give them some of the dashboards in matters of minutes, after that, they were even more impressed with that feature. View full review »
Ramana Kotte
Tech Lead Infrastructure at a financial services firm with 10,001+ employees
The Transaction Flow diagram and the class and meta level information, those are really key selling points in the automation for AppMon. Also, the meta level instrumentation and the dashboards that most of the people use in our organization. Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here. View full review »
SeniorArf0a1
Senior Architect at a healthcare company with 10,001+ employees
The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined. We like the user's experience piece: being able to see, from the browser perspective, the user's behavior; being able to answer questions from our customers about why such and such happened, why the performance was slow, why we had an error. Many of our customers are business partners. They're not a customer online that couldn't shop or something. They're customer service representatives, maybe, or a customer service team, that is experiencing slowness, so they're reporting it very quickly and letting us know. We're able to see those transactions and it's helped with our mean time to repair. View full review »
Developedcef
Developer at a tech services company
It is clear. You can easily know where the error is coming from and the performance of Dynatrace is something which we have been really surprised with. Most of the other monitoring tools that we have used in the past have not been user-friendly, and most of the their user interfaces are terrible. With Dynatrace, this is not the case. It is very advanced when compared to other monitoring tools. View full review »
ITAnalys7c20
IT Analyst Senior at a financial services firm with 10,001+ employees
I like the end-to-end monitoring - we can see. Also the user experience, that's been really helpful for us because a lot of times things just aren't detected and I hear from the users. This isolates some of the issues from their experience, so that's definitely been useful for us. We're also starting to learn some of the Synthetic monitoring, hoping to do some performance testing in the future. View full review »
LoriMiller
Application Analyst at Farm Bureau Insurance Of Mi
The version that we are on now has the ability to get us in the area of where our problems are. What I see with the new product is that it is actually going to give us a pinpoint. Therefore, we will not be spending hours behind the scenes being the artificial intelligence. It will be built in. It will save us a tremendous amount of time this way. View full review »
SeniorDi01b7
Senior Director IT Applications at a manufacturing company with 1,001-5,000 employees
I love how Dynatrace can hook on at the code level, then tell me all the details that I need. For example: * Which query to the HANA database is executing, and how many times? * Where exactly is the bottleneck when it comes to Hybris Commerce? View full review »
Director5f25
Director Of Integration And Performance at a media company with 10,001+ employees
PurePath. We just started using it, it's been less than a year. PurePath is really helpful. And I'm learning now about the dashboards, and the session replay is another that was really fascinating to see. I guess AppMon probably doesn't have those things yet. The features I'm most excited about are the AI piece, the session playback, and the fact that the deployment is even easier with the new version. Not only deployment, but the setup piece of it, I'm hearing, it's easy. I haven't tried it out but that's really encouraging. View full review »
Consulta9b4a
Consultant at Infosys Technologies Ltd
Smartscape is a wonderful feature. I'm really loving it because there's no need for you to go deep into an analysis and go in to see where we are going wrong. You go to Smartscape, pass all the connections, and it will tell you the root cause. One of the coolest features is AI. It's amazing. You don't need to create the process groups, you don't need to create any other groups. It will automatically take all of this, based on the technology, create groups. It does amazing things. My manual labor is almost reduced because of this. View full review »
ManagerO4d8c
Manager Of Technology Development with 51-200 employees
* The ease of use * The ease of installation * The simplicity of actually getting data out of it * The artificial intelligence It's more than just dashboarding. It actually tells you when you have problems, so you don't have to go set up anything. It automatically figures it out. The artificial intelligence is by far the most useful thing I've seen. Without the AI, I don't think we would be able to grow at all. As we continue to grow, our environment gets more complicated and there are "segmented people" who know little pieces of it. The AI allows one item, the software, to be able to understand everything and provide all the data. View full review »
A.Sousa
CTO at a tech company with 11-50 employees
The most valuable feature is Dynatrace's commitment to bringing in new features. It is very difficult to keep pace with the new developments that are always occurring. The OneAgent technology is one of the most important features. You install it, no configuration, and it just does all the stuff for you. It automatically detects whatever is happening, and even gets to automate JavaScript injection across different web server technologies. You can have tag management, but you can even forget that, because that is fully automated, too! Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal. It gives you all the way from the user perspective, network experience, web and application server view, application detail, process detail, operating system detail, and you even get to manage virtualization and datacenter support. Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected. This technology is known by the name PurePath, and being able to do this sometimes feels like magic. I have been told, time and time again, by very knowledgeable IT personnel, that this is not possible. Sometimes, you have to see it, to believe it. One of the most promising features is the AI capability. I have seen some of its capability in production environments, and it is pretty impressive! It is not a marketing buzzword being abused, but it actually works. Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something that I have not seen with my eyes, and in this depth, in any other IT solution to date. Dynatrace's online presence in APM "education" is second to none. Viewing the YouTube online videos, hearing the PurePerformance Podcast, getting to learn in Dynatrace University, and following the documentation is like being in performance heaven! You just can't grasp it all! View full review »
it_user354771
IT Architect Specialist/Manager at a tech services company with 1,001-5,000 employees
The most valuable feature of that solution would be the level of visibility that you get. I haven't seen anything that gives us that level of visibility yet. I've been speaking with Red Hat as well, they also recommended Dynatrace as a solution, so that's what we are looking at right now. View full review »
Jawahar Balakrishnan
Manager Custom Solutions at Nemours
The PurePaths, because that's where somebody who is a non-developer can figure out where the problem is and send appropriate PurePaths, clean charts, or even the link to the developer. The developer can then look at it and figure out exactly where the problem is, this is the piece of code that took the longest time, and then resolve it. View full review »
SeniorDeb6be
Senior Developer at a logistics company with 1,001-5,000 employees
PurePath: It is really good. You can drill down and see what the baseline is. If it is five seconds and I am not happy with it, I can go into the PurePath and look at each step, then see where I can improve my performance. View full review »
Con329e
Consultant at a tech services company with 1-10 employees
It's the ease of deployment and ease in configuration. It's very comprehensive in its features to monitor end-to-end transactions. View full review »
Applicat6216
Application Monitoring Specialist at a energy/utilities company with 1,001-5,000 employees
Root cause analysis is definitely very valuable for us. Also, the proactive monitoring that we can do with Dynatrace where it is 24/7 on with all the user experience indexed and everything coming into us. With this information, we have been able to avoid issues before they actually happen, which is fantastic. Each minute that we are down costs the company money. If we can avoid that, and we can stop things from going there, it has been the greatest use for us. Being proactive about issues and avoiding downtime. View full review »
Ruan Van Staden
Academic application support with 1,001-5,000 employees
Keeping a record of full user transactions which we can then go back to the SIEM. Mostly, when a user complains about poor performance, it's very difficult to put a metric on it. With Dynatrace, we can actually go into the user's transaction and look at all the transactions the user has. We can see the actual metrics behind those transactions and what caused them to slow down and have poor performance. If it's a case of the user's ISP and it is not actually our system that is the problem, it has given us a lot of capability to provide feedback to users, and say, "The system was slow because you were working from a slow ISP connection," or "You were working from a degraded browser." This helps specifically for cases where we want to educate our users on how to get the best performance out of their systems. View full review »
Platformadc1
Platform Engineer at a financial services firm with 10,001+ employees
PurePath is pretty awesome. The amount of data that the tool exposes compared to a lot of other agent-base suites is dramatically different. A plethora of people embrace a lot of the topology views and various different things. I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes. View full review »
Applicataab9
Application Performance Engineer at a transportation company with 10,001+ employees
The one thing we have tried the most is the microservice monitoring. All the apps are moving from the native server base to serverless. Some of them are AWS microservices, for example. This product seems best when compared to other vendors. View full review »
Jair Montealegre
Capacity And Performance Manager at BBVA
The memory dumps, the tracing, and PurePath. All the tracing that you can do with the tool is, for us, our life. It's our daily job and it saves us a lot of time looking for performance issues. View full review »
SeniorPe1423
Senior Performance Engineer at a tech vendor with 10,001+ employees
The most valuable feature is, I can quickly go to the PurePath and find the problem in the application. I can say that it provides me a way by which I can quickly find the root cause of the problem. Then you try to tune it. So that has been an amazing experience. View full review »
Sathish Tirumalasetty
Technical Lead Java Applications at Mowhawk Industries
* PurePath: Right now, we are using it for all our applications. * Web monitoring: What we have is currently good. View full review »
Thomas Maisonville
Systems Admin
It is nice to be able to deep dive and pull historical data. Sometimes, especially with our databases and stuff, we could not look at historical information for applications or issues that we have had in the middle of the night, for instance. Since putting Dynatrace in, we have been able to diagnose some of those issues in aftertime, not so much in real-time because we did not catch them. Therefore, it has been a big help to us being able to go back and check on things that happened in the past, so they do not happen again. View full review »
SeniorSyf591
Senior Systems Engineer at a insurance company with 5,001-10,000 employees
* PurePath * Being able to drill down and detect what the problems are. * More insight into detecting what the problem is with some of our applications. View full review »
Chris Green
Technical Lead at Royal Caribbean
The most valuable feature is it has AI in it. The artificial intelligence (AI) engine in it is able to do alerts and some good analytics. During outages, it is able to identify and correlate where the actual root cause of a problem is. This connectivity allows us to be able to see a bit further into the application down through the layers. If it is a problem within AWS, a problem within a container or something that a user did. We are able to see and coordinate that, then we are able to tell the developers how to fix it. View full review »
Vp8644
VP at a financial services firm with 10,001+ employees
PurePath. In addition to routing mechanisms, they have set up the latest profiles and the latest threshold for alerts that go to several teams, including development, support, and infrastructure teams. This helps us be ahead of the game before something happens. View full review »
SeniorSy8dc3
Senior Systems Analyst at a leisure / travel company with 1,001-5,000 employees
The fact that you can drill down to the code level and get a breadth of information. We do use it for a little bit of troubleshooting in production so that's been a great feature. View full review »
Edward Sandoval
Enterprise Monitoring Engineer at a financial services firm with 1,001-5,000 employees
So far, it has been app interoperability and identifying failure cases in call-outs, out of the app to outside resources. View full review »
Samy Senthivel
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees
The real user-experience monitoring is very helpful. We can see what real users are seeing, what JavaScript errors, what pages are very slow for them. As well, it helps to correlate the front-end users to the back-end application components, and the corresponding Method which is failing, as well. We are able to go to the correct spot and fix the issue. View full review »
SeniorSo4bfd
Senior Software Engineer at a tech company with 1,001-5,000 employees
The most valuable feature the solution offers right now is the PurePath. When we see a web request, and something failing, we can drill down using PurePath. Then, on PurePath, we can get to the database SQL statement. So, it is a very cool thing. We have our logs and all the stuff, but this is an area that stands out. View full review »
Zubin Thomas
Senior Solutions Consultant at a tech services company with 10,001+ employees
OneAgent, the new platform of Dynatrace, it is called artificial intelligence (AI), so basically that artificial intelligence correlates multiple infrastructure competence transactions services and application processes. It is one of the most important features, so when there is a fire break, you do not have to go multiple hops to go look where exactly the issue is. Dynatrace can do that because of its artificial intelligence. AI plays a vital role in most of the customer's work that we have done, because all the implementation, Dynatrace OneAgent is on SaaS. Data is a limitation in human capability. AI takes care of a lot of things: autoscaling, you do not have to worry about taking care of the infrastructure, etc. Everything has been taken care of on the cloud. Most of the inputs we get from the AI engine, they are already integrated with Dynatrace. If I had just one solution that could provide real answers, not just data, the most important benefit would be the AI engine which correlates your multiple infrastructure competence with any environment. The firefighting within the environment is quite less. There are days where we used to take close to 24 hours to find a problem by looking into multiple tools involving multiple teams. When you have a single tool doing all this, there is only one place to go look. From 24 hours, we have come down to one to two hours. View full review »
SeniorTe5cf1
Senior Technical Systems Analyst at a financial services firm with 10,001+ employees
As an administrator for the AppMon servers, we see the benefits every day when we help business teams to figure out some of their problems, troubleshoot to root cause. When we hear of these cases where we save business teams or application support hours or days of figuring out problems, that's probably what we're most proud. View full review »
SeniorSyda11
Senior Systems Engineer at a transportation company with 10,001+ employees
PureStack, I just love it. It can give visibility from the end-user perspective right through to the code level. That's the most valuable feature. Also the UI is amazing. We really like it. View full review »
ITManagef258
IT Manager
Probably what everyone else loves: PurePath. Being able to get down to the individual code level to see where transactions are taking time. It has helped troubleshoot issues immensely and other tools can't provide this. View full review »
SeniorMaf88b
Senior Manager Network Architecture at a logistics company with 5,001-10,000 employees
There are two components. One is the DC RUM, which provides me with the visibility for end-user experience down to user ID. This is one of the key features that we use it for. AppMon gives me the key feature, PurePath, which gives me access to basically the root cause of my issue, JWC. Thus, PurePath for AppMon and DC RUM provides end user experience monitoring. Dynatrace has a bit of a AI component in one agent. Prior to that, using AppMon, the user needed to be quite skillful to understand where to troubleshoot and what was the root cause. With the add-on of AI, at least upfront it tells you it analyzed all the logs, and it actually gives you a first level analysis instead of having you spending a lot of time trying to understanding the logs. AI is very useful, especially in the modern age to just speed up your diagnosis for finding the trouble/issues. View full review »
Availabi272a
Availability Manager at a financial services firm with 10,001+ employees
* Ease of use * The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause. That's the biggest bang for us. View full review »
Solution580f
Solution Architect at a financial services firm
For us is it is the PurePath technology which is helping us to drill down to what the root cause of the problem is. That helps us to escape the war room. View full review »
Laura Mikedis
Test Manager at a university with 10,001+ employees
That it's always running. View full review »
EcomEngi19f7
ECOM Engineer at a retailer with 1,001-5,000 employees
The PurePaths. The ability to see the transaction flow of the web request. It's very useful. It's valuable because our developers, when we have an issue, they can drill down to see exactly where in the application, the call in the application; where the high response time is, or where something is wrong. At least they know where to look for the solution. View full review »
Director5e73
Director Business Operations at a financial services firm with 10,001+ employees
The core level view, but also it all depends upon the instrumentation. The more instrumentation, the better the view gets. At the same time, a feature that I am really looking forward to is the OneAgent and the benefits that it will offer. Otherwise, it is pretty solid. View full review »
Directord7f2
Director at a tech company with 10,001+ employees
The PurePaths can give us more insights, where the time is spent with the whole HTTP call. And we can clearly see where the bottlenecks are. View full review »
Martin Vaughn
Infrastructure Engineer at a insurance company with 1,001-5,000 employees
The ability to really drill into performance issues and help our application teams understand what is causing the business's problems. AI is really important because there are so many different tools that we have, so much data being collected, and being able to really sift through just general users is difficult. Therefore, using some type of AI technology to help identify and pluck out the important parts, it is critical. View full review »
SeniorEnf615
Senior Engineer at a financial services firm with 10,001+ employees
It's close to real-time, so it's very accurate. View full review »
Saravanan Rajasekaran
Manager Application Development at International Flavors & Fragrances Inc.
The data monitoring is good for us, and also the performance monitoring. We have been using both extensively for the last three to four months. We have been capturing all the information and evaluating whether it can be improved or not. Since we have been receiving alerts from Dynatrace, we go ahead and fix them without the user knowing about them. Sometimes the users never know that they are having issues and they are stuck. So, in 10 minutes, we fix it and business runs as usual without any problem. I am able to identify issues very quickly. View full review »
Operatioea55
Operations Level 1 at a manufacturing company with 1,001-5,000 employees
I like the drill-down feature, that it can drill down to the code level to point to where the problems are. It's also helpful for the developers to identify what exactly happens, rather than the operation team having to do so. It works well for the developers to fix issues, so that way it's very good. View full review »
QaPerfora38a
QA Performance Lead at a manufacturing company with 10,001+ employees
The ability to use PurePath in analytics is definitely the most valuable feature. It helps you pinpoint issues, then develop and focus them in the right way. It helps to fix them rather quickly. View full review »
Michael Kobush
Performance Engineer at NAIC
The most valuable feature is being more proactive versus reactive, because before customers would call us with issues and we had no clue what they were. Now, we can call or alert them that there is an issue and we are working on it. That is the most valuable part. View full review »
Solution6d31
Solutions Developer at a retailer with 10,001+ employees
I get valuable information like, for example, if a site is down. That's the key. I'm instantly getting a message, or even on the app, I can see if something overnight went down a few times, or it's not performing at 100%. Those are the key things. I'm excited about the big announcement: session replay. That's going to be pretty awesome. I don't think the solution was lacking without this, but I do think now, that we're going to be able to get that view of an actual user, with the actual problem... The example that I saw was, a person is tapping through, and then all of a sudden it's not working, right there. Now, as a developer, I'm saying that's fabulous for me because I know there's a problem with that field. That's perfect. Otherwise, I'd be spending a couple of hours, at least, trying to figure it out, and also do my own testing. So I'm happy that it's here. I'm glad they introduced it and bought the company. View full review »
Regional7fe8
Regional Sales Manager at a tech services company
The most valuable feature is that I am getting business. My clients ask me something, I go to my technical team and tell them, "They want this and this." From my clients' perspective, Dynatrace below the dashboard is very good compared to other monitoring tools. The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace. View full review »
Bob Weidner
Senior Software Engineer
The amount of detail it gives you about what's really going on in your system. View full review »
Brandon Wilson
Software Developer at The Travelers Companies, Inc.
For us, some of the troubleshooting features for development, the PurePath technology. The dashboarding gives us some good insight into some fluctuations in some of the application areas. But, seeing the new Dynatrace stuff makes me think, it could be a little easier. View full review »
Bruno Lopes
Head of Delivery and CTO at a tech services company with 11-50 employees
* Ease of use, with a streamlined and automated installation process. * Functional coverage, from an end user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. * PurePath: The automatic correlation of transactions between multiple layers and dependency identification is brilliant. Drilling down from a slow user facing transaction to a database or service call used to be one key APM promise. PurePath delivers in a way that can sometimes feel like magic. * Artificial Intelligence: It is early days, but the results are already visible. Rather than keeping an eye on dashboards or emails, the AI can now tell us when something is wrong, including the impacts (e.g., affected users) and the root cause. It is a new paradigm for incident and problem management. View full review »
ITServic9fc9
IT Service Owner at a insurance company
* Provides insights into the internal performance on parts of the application. * Various technologies * Identifies problem areas and performance issues. View full review »
Middlewa48da
Middleware Engineer at a insurance company with 1,001-5,000 employees
* The overall application monitoring ability to do alerts. * The dashboard, so people can see what is going on. View full review »
Monitori0d37
Monitoring Engineer at a manufacturing company with 10,001+ employees
We are just setting up the environment, so I have not done so much with Dynatrace. The thing that I like with Dynatrace is it goes to every part of the containers, and it brings up all the data and all the problems. The way it shows a problem on the dashboard is pretty good. We finished our PoC. We have deployed our dev environment, test environment, and now we are still setting up our production environment. The reviews that we got from the PCF team, they are pretty much happy with it. View full review »
SeniorSo358e
Senior Software Engineer at a tech company with 201-500 employees
Dynatrace provide us the in-depth details to know what is wrong in the application and what are performance issues, then really quickly we are able to debug any performance issues or any other performance-related issues. It has helped the developers to find the root cause and a faster deployment process with a quicker release process. View full review »
Engineer0308
System Engineer - SiteScope Owner and Tech Lead at a manufacturing company with 10,001+ employees
It helps to show you the performance. It also shows you where the problem is, automatically trying to find the problem. It helps to show where the problem is and isolates the issue. The installation and configuration were very straightforward and nice. View full review »
SeniorEn4994
Senior Engineer Architect at a leisure / travel company
It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side. It is a platform that is very well-suited for marketers, but also for technology people. That is the key: the dashboard. View full review »
SultanConTech4677
Dynatrace Technical Consultant at a tech services company with 51-200 employees
The most valuable feature is the AI. In the older version, it would highlight errors but you still had to figure out the root cause. With the latest version, the AI engine highlights the root causes automatically. View full review »
Rameshwar Shelge
Senior Software QA Engineer at a consultancy with 5,001-10,000 employees
Whenever a developer does a code change or new feature implementation, it comes to performance shifting. We just do not raise a bug saying that your page is loading in 10 seconds, please go and fix. What we do is analyze Dynatrace and test PurePath. We analyze metal hot spots, which are the exceptions, and we share data that in AppMon where we have a facility where we save station and take screenshots of what metal or what class it is causing issues, and share that to the engineering team. With the bugs, we have to go and do line numbers, and the same thing with the code. View full review »
Glenn Burns
Senior System Engineer at Delta Air Lines (PreMerger NWA)
* Ease of use * Ease of integration View full review »
Technolo4b3e
Technology Leader at a insurance company with 10,001+ employees
In the AppMon, offering, currently, would be just the PurePath analysis, being able to deep-dive into call chains. View full review »
HectorGomez
Operations Manager
AI, driving problem identification. View full review »
Randy Southern
Platform Architect Senior at The PNC Financial Services Group, Inc.
* Root cause analysis * Problem solving View full review »
ITspe9886
IT Specialist at a government with 10,001+ employees
Its ability to deep dive into the application code and find bottlenecks that reduce productivity for the users and downtime. Proactive alerts are extremely beneficial and help us keep IT out IT team small. View full review »
Shikha Yadav
Senior Analyst APM at a manufacturing company with 10,001+ employees
That varies from product to product. Every product has its charms. I like AppMon a lot. The new solution that they have, the Dynatrace solution, which is integrated with the browser plugin and agentless monitoring. That is pretty exciting. View full review »
ITDirectcb9b
IT Director at a insurance company with 10,001+ employees
The PurePath, being able to trace what's happening; to try to identify where the problems are and find the exact place to start looking. View full review »
SrQA656894
Senior QA Analyst at Autodesk
* Alerts: The alerting system is really nice. * The ability to drill down and pinpoint issues. View full review »
Alex Scutea
Middleware Engineer at a financial services firm with 10,001+ employees
I really like how easy it is to deploy and use the SaaS version in our environment. We have a lot of other tools that have plenty of capability but they do not get a whole lot of use because they require a dedicated resource who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.), and our small shop can focus on getting valuable metrics, alerts, and issue resolution from the product. That is very important because despite how many features and how powerful a product is, it will only return value to an organization if it is being integrated and used regularly for its intended purpose; Dynatrace SaaS makes that easy for us. As far as more technical features go, we are a small shop and wear many hats in the IT department, so the automatic baselining and AI engine take a big chunk of work off our hands. It collects, analyzes, and summarizes the application and host level metrics (including host log files and hypervisor host details) from VMware virtual environments as well as physical stand-alone servers, then presents that data to us in an easy enough format to help us make better decisions and tune accordingly before our end users inform us of problems. In addition, we use the synthetic web checks to emulate the end user experience and availability of our public website and internal web applications, which is a wonderful feature to have access to. View full review »
DevOpsMa3666
DevOps Manager at a insurance company with 10,001+ employees
Interrelating the logs and infrastructure issues, application issues, DC RUM, everything in one dashboard, saves us time in troubleshooting. View full review »
Andrew Aiken
Senior IT Architect at a comms service provider with 10,001+ employees
The PurePath is the real silver bullet for Dynatrace, but also the ability to create any dashboard that you want for different levels of reporting for technical people, managers, or even executive level. They can get a one page view of what the system health and performance looks like. View full review »
DevopsCo6663
DevOps Consultant at a tech services company with 201-500 employees
The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides. View full review »
Technolo4a4f
Technology Lead at a marketing services firm with 1,001-5,000 employees
From a debugging perspective, when we look at things, we want to ensure that we know exactly what is happening at a certain point in time. It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause. View full review »
Abhiram Gandhe
Principal Architect at a leisure / travel company with 10,001+ employees
The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective. View full review »
Sheldon Smith
IT Systems Admin at a insurance company with 1,001-5,000 employees
The speed and problem resolution. View full review »
VicePresf13d
Vice President at a financial services firm with 10,001+ employees
PurePath is the best. I have never seen it before and the way it is helping is really cool. It is eliminating lots of hops we go through to find the cause and reach out to the person. Now, we know exactly which line, which method, and which program needs fixing, so we directly go to the right developer and the guy comes in fixes it. Then, in the next week at least, it is done. View full review »
Chin Yan Keat
Product Manager at a financial services firm with 201-500 employees
The most valuable feature is the auto-baseline because I don't have to set it with Dynatrace. With New Relic, we had some problems with the configuration. View full review »
Tracy Springstead
Application Support Analyst
Being able to drill down into the PurePaths, to get to a solution. View full review »
Sam Luong
Architect Software at Desjardins
We use PurePath to see exactly what the user observed from the web browser to the end of the request to the dialog box. Every step of what they do is very useful for us to diagnose a problem. View full review »
Matthew Singleton
Service Operations Manager at a media company with 10,001+ employees
* Memory analysis: The ability to tune an application and stop memory leaks has been invaluable, especially in ATG where sizing is crucial. * Dynatrace allows real-time visualisation of what is happening instead of making changes, running a command to pull stats every hour or so. This enables us to make changes in an environment and instantly see the impact. * Some systems can run low over a period of time. It allows us to predict when the server is going to struggle and proactively stop that from happening. View full review »
Nicholas Horvath
Senior Software Engineer at a tech vendor with 51-200 employees
The fact that it can really analyze what parts of the application are slower than others. View full review »
StaffPer1751
Staff Performance Engineer at a tech company with 201-500 employees
It can actually prorate anomaly prediction (the problem resolution), which was happening in the production. It is quite detailed and deeper in the insights that it provides. View full review »
Matt Evanson
IT Systems Monitoring Consultant at a healthcare company
There are different solutions and I have used many of the different solutions. However, I would say the ease of deployment and use. Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause. View full review »
Cecile Alvarez
Operations Analyst at a tech services company with 10,001+ employees
* RCA (Root Cause Analysis) * PurePaths, where you can see the stack trace and everything; that helps. View full review »
reviewer1098759
User
The most valuable features for me are end-user analysis and problem detection. I am responsible for adoption, availability, and performance. In the case of adoption, the number of new users coming to the system is a good metric for management. For problem management, problem detection is a good feature to save time. View full review »
Performac729
Performance Engineer at a media company
The ability to detect the issue before it's a major cost. View full review »
Jeppe Hedesgaard Lindberg
Evangelist & Practice Lead at a consultancy with 1-10 employees
The one agent technology and autodetection. That it made it possible to get the monitoring up and running fast. Therefore, we could focus on the value that Dynatrace provide. First, you harvest the low hanging fruits of failures and performance issues. Then, you have the foundation of implementing Dynatrace in your ITSM. In short: Time to realizing the value is short, maybe hours. View full review »
SeniorCo727e
Senior Consultant at a financial services firm with 10,001+ employees
It gives you a great level of detail into whatever the issue is: Using troubleshooting and getting to the root cause. View full review »
Jacob "BoomShadow" Tirey
Development Operations Manager at a tech services company with 1-10 employees
No other provider gives us log ingestion, Kubernetes/Docker monitoring, and application monitoring for NodeJS. Some competitors provide aspects of that, and some offer all three, but not for NodeJS. Dynatrace was the perfect fit. We also really love the automatic alerts. Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting. We did not need to set thresholds ourselves. If something suddenly changes with our application or network that "doesn't look nromal", Dyantrace will tell us. It has been a breeze. View full review »
Technica9689
Technical Manager at a tech services company with 10,001+ employees
It gives complete stats of the user and what they are doing. View full review »
Rohit Ray
Software Test Engineer at Enova International
Being able to quickly go through logs and figure out what is happening. View full review »
Alpa Patel
Service Delivery Specialist at a tech vendor with 11-50 employees
The ease of deployment via OneAgent, which then finds what is installed on the server, is fantastic. In addition, Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace. View full review »
Lucas Villeneuve
Systems Engineer at a tech vendor with 1,001-5,000 employees
The alerting has been a key component for us. Not having to be constantly eyes on glass has been a huge life saver for us. The API has also been another key area as we have an automated performance report that goes out every day and getting the necessary metrics has been a breeze. Also, since Dynatrace's acquisition of Keynote, they have done a fantastic job of combining the two into a single service platform. View full review »
Bert Van Der Heyden
APM Consultant at a tech services company with 1,001-5,000 employees
UEM (RUM): User Experience Management (real user monitoring) puts you in the "user's seat" and gives you insight into how they experience the application. Often, this gives a totally different view than just watching the backend calls. 24/7, all transactions: The fact that every transaction is captured gives us the possibility of acting on every exception. But it also shows us what happens when everything works well, so we can compare it with the moment something goes wrong. View full review »
reviewer805026
Sr. Systems Engineer at a tech vendor with 501-1,000 employees
The ability to take each individual request and dive in to inspect what methods and calls are being made is extremely helpful. We can tell which application is serving the error, where the errors and performance issues lie, whether those are on the application server, database server, network, etc. View full review »
Clément DAMIENS
Chargé d'affaires at a financial services firm with 5,001-10,000 employees
Dynatrace monitors transactions (application), but also gives technical information (JVM, OS). The value comes from the correlation of this huge amount of data. Dynatrace's engine is powerful enough to filter, split, and graph and "give sense from raw data". UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing. View full review »
Sharmistha Das
App Development Sr. Specialist at a healthcare company with 10,001+ employees
There are lot of features, but I found data analytics and triggering are the two most valuable feature of this tool. * Data analytics help us to find us issues in the short-term or long-term. * Triggering gives us warning that system is getting slow and we need to nail down the issue soon, so it does not impact our business. View full review »
Paul (Yiqing) Fan
Technical Expert at a comms service provider with 10,001+ employees
Dynatrace can look into application transactions at the packet level, which pretty much relieves us of the work of manually collecting, analyzing, summarizing, and presenting the data, as we had done in the past. For example, with Dynatrace it's easy to identify the problems from the network layer up to the application layer, which saves us much effort and time. Dynatrace is also very easy to configure based on our business requirements. View full review »
Bill Masters
Principal Engineer at DISH Network Corporation
It gives us visibility into the product and what we are doing operationally. View full review »
Thomas_Smith
Information Technology Manager at a pharma/biotech company with 10,001+ employees
We had users in a remote office complaining about the latency of the application and were able to determine the problem derived from the configuration of a router with the help of Dynatrace. Dynatrace has designed its agents to capture limited stack traces for each transaction executed. It is a product that helps developers, testers, and operations to make sure their applications work quickly and reliably. We also love the automatic alerts. Dynatrace alerts are based on deviations from the reference metrics which are constantly collected. View full review »
Harish Srivastava
QA Perofrmance Test Lead at a financial services firm with 10,001+ employees
The dashboard customization based on the performance metric requirement is one of the most exciting features in DT. I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring. View full review »
ManagerO54e5
Manager of DevOps at a hospitality company with 1,001-5,000 employees
* Dashboards * Problem detection * Troubleshooting View full review »
Alex Bielecki
Cloud Practice Specialist at a tech services company with 201-500 employees
* Security * Automation monitoring View full review »
reviewer1099827
User
The most valuable features are the Smartscape, Resolution Path, synthetic and availability reports. These give a deep understanding of the environment being monitored, as well as addressing problems in terms of playback, code analysis, database calls analysis, and the system as a whole. View full review »
reviewer1100136
User at a pharma/biotech company with 1,001-5,000 employees
The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths. Also, real user monitoring and basic host monitoring are really useful features. Problem analysis is also great. View full review »
reviewer1099854
User at a comms service provider with 10,001+ employees
So far, Problems grouped in one place is a personal favorite. This allows me to stay on top of reoccurring issues and drive teams to minimize those. This constantly improves our services. The Problem history also helps keep track of previous issues, should we be required to look them up. View full review »
reviewer1098582
TitleICT management division director with 501-1,000 employees
The features that we find most valuable are automatic root cause detection, topology discovery, and session replay. Basically, all the features provided are valuable. View full review »
Alvin Chua
Senior Systems Analyst at a comms service provider with 1,001-5,000 employees
Although there are many useful features in Dynatrace, I personally find PurePaths to be the most useful. This is the key element that I will use when trying to identify a problem. View full review »
Kalyan Janaki
Staff Software Engineer at DISH Network Corporation
* You don't have to configure it. It just needs to be installed. * It locates services on its own, providing us good visualizations of them. View full review »
Ian Cleveland
Director and Founder at a tech services company with 11-50 employees
The product installs quickly and immediately. It begins to learn the architecture of the systems which need to be monitored. It then learns what “normal” looks like, so there really is no need for manual configuration. View full review »
reviewer1100124
User at a pharma/biotech company with 1,001-5,000 employees
The OneAgent with Network Flow detection is really amazing. It is simple to install, where you run just one command and you are finished. It automatically detects which applications are running, and injects the tracing automatically without any adjustment in our deployment. View full review »
reviewer1100115
User
The features that we found most valuable are the monitoring, alerting, and Davis the AI. With this combination of features, the Operations department and developers can sit back and relax. They can concentrate on how to improve the service for the customer and work towards a better overall experience. View full review »
reviewer1098588
User at a consultancy with 1,001-5,000 employees
The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility. Dynatrace provides a wide range of platform supports that can be installed. View full review »
Mark Kaplan
Senior Director of IT at a K-12 educational company or school with 51-200 employees
The topology map is extremely useful. The dashboarding capabilities are unmatched. From a management perspective, I have a single pane of glass view to my entire environment. View full review »
reviewer1098594
User with 501-1,000 employees
The most valuable features are the speed of deployment without any changes to the monitored environment, and the very well defined and implemented user interface. Working with the user interface is a pleasure for any customer since it is fast, responsive, and very well designed. From the other features, the ability to drill down to the code level is often very valuable when doing an analysis of issues. Also, the integrated AI (assisted machine learning) helps to analyze anomalies without the requirement to define and describe your environment. View full review »
reviewer1100067
User
I think one of the most valuable features is the Dynatrace API, for both metrics and configuration. With that API, we were able to launch automatic tasks or jobs in response to a specific condition. We also have the option to open a JIRA ticket to keep track of a particular issue. View full review »
reviewer1095105
User at a tech services company with 10,001+ employees
The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc. This solution supports integration with Gen 3 solutions. The following features are also valuable: * PurePath and stack trace details * UEM (User Experience Management) * Service flow mapping * Ease of deployment * Kubernetes monitoring View full review »
Adam Sim
Manager Software Quality Assurance at a transportation company with 1,001-5,000 employees
With Dynatrace PurePath information and performance data, we can trace through all our systems end-to-end. It is one of the critical features that we primarily use. This feature has helped us diagnose and resolve quite a few difficult problems affecting our customers over the years. View full review »
Anshul Saini
Technology Architect at a financial services firm with 5,001-10,000 employees
PurePath technology allows us to drill down deeper into the system. This helps us isolate and rectify problems more quickly. View full review »
Leo Yu
Development Architect at SAP Canada
The most valuable feature is the monitoring of application performance. View full review »
reviewer803616
Financial Planner at a financial services firm with 5,001-10,000 employees
We enabled UEM for all of our applications. This allows us to see exactly what the client is experiencing. This has been an invaluable feature. View full review »
reviewer1098966
User
The most valuable feature is the beautiful UI. The correlation between events and impacts is helpful, as is the automatic detection of the infrastructure. View full review »
reviewer1099095
User
There are lots of features that Dynatrace provides that really help the business grow. From user experience, where you can view exactly what your users are experiencing, to AI problem detection, and root cause analysis where the IT department is really keen to use Dynatrace. View full review »
reviewer1099044
User
One of the features that sets this product apart from its competitors is that it generates a solution. We really like the number of reports it generates and the information that is provided to assist with analysis. This solution also has the capability of analyzing our messaging software. View full review »
reviewer793158
User at a tech services company with 10,001+ employees
* The best part of Dynatrace is that the tool is very lightweight and very easy to install. * It is very simple and interesting to install agents on the multiple servers. * I like the UI and dashboards that we can build on Dynatrace. * The PurePaths section is very very informative. It points exactly to the exception and we can pinpoint using parameters. * We are able to generate many reports which we were not able to produce before. This helps in visualizing the data better and in presenting the data in more advanced ways. View full review »
Scott Korney, PMP
Project Manager at a financial services firm with 1,001-5,000 employees
The daily metrics which help us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis. View full review »
Dag Andre Ivarsøy
Development Manager at a tech services company with 11-50 employees
I find the "PUREtrace" functionality the most valuable. It lets me drill down into the specific web request and see exactly what processes were called, what database calls were made, and if the application made an error. It also shows me the error message. It gives me an overview over how long each process call took, enabling me to find bottlenecks in the application. View full review »
Tony Castro
Solution Architecture & Design (Performance Engineering) at a tech services company
UEM is extremely valuable is it gives you performance measurements as close to the user as possible. The geographical view provides a nice visualization of performance on a map. View full review »
Ramesh KumarR
Analyst - IT Applications at a pharma/biotech company with 10,001+ employees
* PurePath and PureStack Technologies * UEM * Drill down to root cause analysis * Deep insight into code, measures, and methods View full review »
reviewer1099944
User with 10,001+ employees
Dynatrace Managed has given us an in-depth, comprehensive view of every single layer of the entire application stack in a single, easy-to-use point of access. We have had several wins and increased our credibility among all actors involved with the application. View full review »
reviewer1099929
Program Manager at a tech services company with 51-200 employees
The ability to monitor a hybrid environment is very valuable. The AI is able to discover useful information in term of connections. We like the easy method of creating a dashboard, and the ability to see the real user experience with the new functionality of the replay. View full review »
reviewer1099086
User
The most valuable function is the ability to replay a customer session. It is very useful to know all of the customer details (device category, Operating System used, browser version, location of the customer, and connectivity). We also need to know which areas of our site have the worst performance. View full review »
reviewer1099941
User with 10,001+ employees
The most valuable features are code-level visibility, real user monitoring, and response time statistics. View full review »
Nilton Moura
Senior Support Analyst at a financial services firm with 201-500 employees
PurePath lets us see the steps of a transaction and the time of each one, then we can know exactly what happened in what time. View full review »
conseill792375
Conseiller en surveillance at a financial services firm with 10,001+ employees
The ability to go from a high level performance view to a specific transaction. Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps (Ops, Dev, and Performance). View full review »
Hatim BENAMAR
Technical and Application Architect with 1,001-5,000 employees
Dynatrace's power lies in its ability to inspect and chart transactions, and draw the PurePath tree. The parameters of the requests and methods can be selected to access the necessary information for efficient analysis. View full review »
PaulRogers
Solutions Engineering Manager at a tech consulting company with 10,001+ employees
The Smartscape view and service dependency are the most valuable services. Knowing what services are impacted by infrastructure host issues is critical to the service we offer. View full review »
PasiRiutta
Solutions Consultant at a tech services company
All of them which measures performance and availability. If you don't measure, you don't know. Looking at the data patterns and trends, you can also find out abnormalities in the whole ecosystem, not just in the target application. View full review »
Steven Marrocco
Technical System Analyst at a financial services firm with 10,001+ employees
PurePath analytics, I can't imagine not having this feature in your application. Not only have we been able to improve troubleshooting, but we have also used PurePath data (response times) to improve and tune application performance. View full review »
Aditya Ranjan
Specialist at a tech services company with 10,001+ employees
Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog. View full review »
Rushikesh Meharwade
Performance Engineer at a financial services firm with 10,001+ employees
PurePath is the most useful feature in the Appmon tool. It gives a lot of flexibility in identifying issues and finding the flow of execution. PurePath is also used to create many complex measures and business transactions as per our needs. View full review »
Igor Arouca
Principal Consultant at a tech vendor with 501-1,000 employees
* Drill downs all the way to the database calls. * Adding sensors. * Browsing PurePath. * Saving sessions. View full review »
Sri Rach
Tech at a healthcare company with 10,001+ employees
* Transaction flow: Helps to identify server health at every layer. * Threads on JVM: Helps to identify active, hung, and count. * GC: Helps to identify GC collection time and number of times GC kicks in. * UEM: Helps to identify user experience. View full review »
Randall Hinds
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Agentless Transaction Analysis allows my team to granularly decompose complex operations and flows for business applications. Combined with SSL decryption, this capability helps my team to see the exact path a real user's transaction takes with meaning metrics captured at every hop. View full review »
PawelSiwek
CTO at a financial services firm with 11-50 employees
* Automated dependency identification for HTTP conversations between microservices stack enables monitoring of microservices-oriented architecture. * .NET core and Spring code level analysis helps with root cause analysis. View full review »
Derek Rousseau
Web Developer at a university with 5,001-10,000 employees
Real-time alerts and being able to trace issues down the call stack. This has helped us to react quickly to issues and reduced our debug time due to knowing where to start looking for the issue. View full review »
D. Collin Bachi
DevOps Engineer at a tech vendor with 501-1,000 employees
* Automatic alerting on system problems * Failure rate increases * Latency increases, etc. This stuff all works out-of-the-box, and is essential for a DevOps team to be aware of to identify production issues. View full review »
Gino Jr. Cerro
Technical Lead - Platform Services at Touchtunes Interactive Networks
* Dashboards: Most critical information on a single view and in a very-customizable way. * Alerts: Stays on top of probable issues. * Services monitoring: Helps fine tune resource allocation (CPU and memory). View full review »
reviewer793110
User at a healthcare company with 501-1,000 employees
By using Dynatrace, we can set up the agents to provide alerts at the JVM level. Saves time, effort. It shows minute level errors. Node level configurations, application level configurations, JVM alerts are very flexible; you can drill down for specific errors. View full review »
Amy Victoria Ohm
Practice Manager, Performance at a tech services company with 11-50 employees
Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value. View full review »
Marcus Freudenberg
Application System Analyst at a financial services firm with 1,001-5,000 employees
Monitoring the PurePath is awesome. You can see every step a transaction goes through, which servers it hits, and what technology it uses (windows, Linux, etc.). View full review »
Thomas Hood
Quality Assurance Automation Engineer at a tech vendor with 201-500 employees
We find the majority of the features very usable and valuable. Our focus would be on the ability to drill into our custom code and validate that it is performing as expected. The ability to monitor performance and create custom dashboards. View full review »
SanjayJoshi
Project Leader at a tech services company with 10,001+ employees
There are so many features which we find very useful. One of them is to use PurePath to pick out frustrated users, see where the issue is, and analyze why it is happening. Dynatrace helps a lot in find the issue and fixing it. View full review »
Jiri Kurejko
Managing Consultant at a tech services company with 501-1,000 employees
* Code-level detail for all transactions * AI, automation, and ease of deployment View full review »
Sandeep Kanchalwar
Professional System Analyst at a tech services company with 10,001+ employees
* Ease of deployment, except few hiccups in agent installation. * The overall rollout experience was great. * Ease of use and root cause analysis laced with the AI engine. View full review »
Nestor A. Zapata
Lead Web Systems Administrator at a tech company with 5,001-10,000 employees
* Artificial intelligence * Log analytics * Being able to identify and correlate issues, and avoid them occurring in the future. View full review »
Pascal Deloye
Project Manager/IT Infrastructure Architect at a tech services company with 501-1,000 employees
Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives. View full review »
Marijn Sponselee
IT Application Architect
UEM can be used for user impact analysis and troubleshooting. We have applied this to prove that a specific issue originated from the back-end and was related to a specific user function. View full review »
Ray Gilbert (P.Eng)
Managing Partner at a consultancy with 1-10 employees
Comprehensive suite of solutions that can address all aspects of applications from dev to ops. View full review »
Ken Knierim
Application Performance & Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review. View full review »
Joel Gamble
Application System Analyst at a financial services firm with 1,001-5,000 employees
Knowing when systems performance is affected. This has helped to isolate infrastructure pain points. View full review »
Jon Anhold
VP Technology at a media company with 5,001-10,000 employees
The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time. View full review »
StevenLee
Software Quality Analyst Engineer at a tech services company with 201-500 employees
PurePath is the feature that I personally find important. With PurePath, I am able to find the root cause of the error or bug existing in our system. View full review »
Claus Ortvald
IT Infrastructure Architect at a tech vendor
PurePath gave our developers some tools that they did not know existed, and they gained a faster, more robust use case. View full review »
Guneet Singh
System Engineer at a tech services company with 10,001+ employees
Server performance, because our company has multiple servers. To track each server manually without an application is very hectic. Dynatrace solves the problem by graph to monitor it all instantly. View full review »
Ferdie Suharta
DevOps Manager at a financial services firm with 51-200 employees
User Sessions. I am able to tell what the user experience is like on the web pages. Also, I'm able to drill down to identify problem issues. View full review »
Mathew Zannoni
Web Developer at a university with 5,001-10,000 employees
Real-time alerts are the best feature. Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business. View full review »
seniorso792114
Senior Software Developer, Technology Development Program at a healthcare company with 10,001+ employees
The level of dashboard granularity through the calendar features. This allows for a granular view of the data. View full review »
Vidhya Subramanyam
Sr EAI Consultant at a tech vendor
Alerting mechanism and drill down to the error details using PurePaths. I like the auto email alerting feature the most, as it is set up based on the application error or condition. View full review »
Aleix Murtra
System Engineer at a program development consultancy with 10,001+ employees
The cloud integration, because it allows us to monitor serverless services as well as Docker containers, etc. I also like the "session replay". View full review »
Maureen Perry
Senior Service Manager - Digital at a comms service provider with 10,001+ employees
* Alert monitoring: Due to quicker response time for events. * Dashboards: Easier to see what is happening on your services. It is easier to show product owners the status of their products. View full review »
devopsen793128
Devops Engineer at a tech services company with 10,001+ employees
Log files for JVM transactions help to debug most of the failures. It helps to detect application dependencies, and provides one consolidated view of application performance. View full review »
John Burkholder
IT Manager, Portal Technologies at a consultancy with 1,001-5,000 employees
The user monitoring is probably the best part of the application. With it, we can go back to when a specific user had an issue and trace the entire transaction from the client to the database. View full review »
reviewer817713
User at a financial services firm with 10,001+ employees
Quick availability of multiple aspects of performance from infrastructure to application layers. View full review »
Pablo Iglesias Marcos
Solutions Architect at a tech services company with 1,001-5,000 employees
* AI root cause analysis * Smartscape * Autodiscovery and correlation of logs * Infrax * User XP, etc. View full review »
Baskaran Selvaraj
Full Stack APM Monitoring / Log Analytics Solution Consultant at a tech services company
* The microservices container topology view * It supports Kubernetes and cloud monitoring platforms. View full review »
reviewer1098954
User
The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously. View full review »
reviewer877824
Co-Founder
* Quick, simple deployment * Automation * Auto discovery * Detailed data availability all the time View full review »
reviewer792282
User at a healthcare company with 501-1,000 employees
* Server monitoring * Dashboards * PurePath PurePath comparisons are the most useful feature. View full review »
Corrado Gavazzeni
Freelancer at a tech vendor
The best feature of the product for me is the real troubleshooting capability through the PurePath analysis. I also like the Transaction Flow dashlet where I can see the real path of our web request through the application's layers. View full review »
Nikolay Semenyuk
Head of Monitoring Unit at a tech services company with 201-500 employees
* AI * Ease to configure agents. * All performance views through every application and system. * Automatically identifies logical architecture and transactions. View full review »
Frederic Yassine
Business Analysis Manager at a tech vendor with 10,001+ employees
Interactive charts and waterfalls in Synthetic, because they tell the story. I also love the support we get through the forum and ticketing system. View full review »
Anil Perera
Network Administrator at a tech vendor with 10,001+ employees
Ability to drill down to code level to identify user bottlenecks. This enables the programmers to quickly revamp the code to resolve the issue. View full review »
reviewer1098909
User at a hospitality company with 10,001+ employees
The most valuable feature is the AI, which makes root cause identification much faster, and the support much easier. View full review »
Nitesh Anand
Programmer Analyst at a tech services company with 10,001+ employees
I found the way Dynatrace analysis engine analyses the data feed and presents it to the user from dashboarding and charting to out-of-the-box reports is very useful. View full review »
reviewer794874
IT Engineer
The most useful features are the measures out-of-the-box and the automatic alerts. Furthermore, the web dashboard is very simple to use. View full review »
Hiroko Yuasa
Marketing Associate for Dynatrace at a tech services company with 501-1,000 employees
The PurePath feature which enables you to see the path from click to database query. I think this is what makes Dynatrace unique from others. View full review »
Guillaume GELB
Expert Middleware at a tech services company with 51-200 employees
* User session: Real visibility into what has happened at any time. * Database transaction and queries. View full review »
Gavin Williams
Online Fraud Manager with 10,001+ employees
* Bespoke business transactions providing greater performance insight. * Adaptable business transactions which can accommodate new developments. View full review »
Shreehari Nadig
Associate Projects at a tech services company with 10,001+ employees
* CPU utilization * PurePath analysis * Alerting mechanism * Finding exceptions and errors * Dashboards to generate the transactions count View full review »
창호 이
Team Leader at a tech services company with 501-1,000 employees
Through end-user monitoring, we were able to measure the user's perceived performance and build an SLA based on that information. View full review »
Eugene Goncharenko
User
* Code level visibility * Smartscape: Modeling of the whole IT environment. * User experience analytics View full review »
reviewer1100211
User
The most valuable feature is Session Record because the developers can reproduce an incomplete issue after it is reported. View full review »
TaoYu
Senior Technical Consultant at a tech vendor with 1,001-5,000 employees
The alert trigger. This frees up our IT team. Also, they will be the first one to notice any interruption in the services and take action to recover the services. View full review »
Gaurav Uppadhyay
Quality Analyst(Performance Testing) R & D at a tech services company with 501-1,000 employees
PurePath, Database Hotspots, Method Hotspots, CPU, JVM, disk I/O and other graphs. View full review »
reviewer877941
President
PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before. View full review »
RajnishKumar
Project Leader at a financial services firm with 10,001+ employees
Dynatrace PurePath and exception lists are used most of the time, but it is also a very good tool for application reporting. It's a great tool for building dashboards related to application performance. View full review »
Anson Dsilva
Senior Technology Specialist at a logistics company with 10,001+ employees
The most valuable features are end user visibility, Smartscape, and the entire visibility of our data center, including SQL queries. View full review »
Artem Logvynenko
Head Of IT Operations at a financial services firm with 5,001-10,000 employees
Native Java integration and building complex PurePaths between the front-end and back-end databases. View full review »
founder877926
Founder at a government
Session recording is one of the innovative features, which could be very useful for developers and the marketing team. View full review »
reviewer800763
Manager at a comms service provider with 1,001-5,000 employees
* The detailed reporting and real-time gathering of transaction information. * The exporting of data to a flat file for reviewing past performance. View full review »
Claudiu Mihaes
Software Test Team Leader at a tech vendor with 201-500 employees
The product capabilities all together are valuable. You get a good insight into what is going on inside your code. View full review »
reviewer877830
Scrum Master & Technical Service Coordinator at a tech company with 5,001-10,000 employees
Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on. View full review »
Andrea Spoldi
Infrastructure Architect at a tech vendor with 201-500 employees
* OneAgent * AI-powered problem analysis * Pre-configured alerts * AWS integration * API interface View full review »
James Donahoe
Cloud Database Administrator at a tech services company with 501-1,000 employees
The big data analytics is the most powerful tool at my disposal. With the analytics, I can review behaviors, trending issues, and resolve issues before they impact our clients. View full review »
Derek Abraham
Vice President of Field Operations at a non-tech company with 11-50 employees
The ability to real-time monitor servers and databases without any major drain on application resources is invaluable. View full review »
Teemu Moisio
Senior SW Architect at a tech vendor with 10,001+ employees
PurePaths are the best. We can see everything that we need from them. Problem detection is also giving us valuable information. View full review »
reviewer1099020
User
We find almost all of the features valuable, including Integration, Smartscape, and Problems. View full review »
Roberto Ferrer
Senior SysAdmin at a consultancy with 51-200 employees
The ability to go deep into production code. With this tool, we can work with bugs like no other tool can. View full review »
Edoardo Buffo
DSI - Direzione Sistemi Informativi at a tech services company with 10,001+ employees
The web dashboards are quite useful, good looking, and easy to use. View full review »
Sebastian Krystosik
Solutions Architect at a tech vendor with 1-10 employees
Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful. View full review »
Oriol Bosch
Systems Team Manager at a retailer with 10,001+ employees
* Autodiscovery of services and architecture * User tracking and session (with errors) recording and reproducing. View full review »
reviewer793113
User at a healthcare company with 501-1,000 employees
Metrics for CPU, memory, network, and disk. Since it provides extensive end-user, application, and infrastructure platform and technology support that includes mobile, web browser, Java, .NET, PHP, servers, networks, and the mainframe View full review »
David Sanchez
Vice President Of Software Engineering at a tech vendor with 201-500 employees
The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor. View full review »
Jaime Pallares
Software Factory General Manager at a consultancy with 1,001-5,000 employees
* IA correlation * Global overview of all app layers, including web servers * Database * Intermediate elements * Load balancer View full review »
reviewer1099926
User
The most valuable feature is the RUM. Finally, we have 100% visibility on website performance, including third-party sources. View full review »
Денис Ладик
Head of the Software Systems Operation Department at a financial services firm with 10,001+ employees
Dynatrace united some monitoring tools, such as app monitoring, JVM, PHP, network, log analyzer, etc. View full review »
Monique Vanwalleghem
System Engineer at a tech services company
* Alerting on standard or self-defined incidents. * Integration with other tools in company using SNMP traps. View full review »
Steve Eloff
Solutions Engineer at a financial services firm with 1,001-5,000 employees
* Root cause analysis * OneAgent automatic updates * Managing Dynatrace Managed is a breeze compared to AppMon. View full review »
Miroslav Mrakovic
Service Delivery Manager, Application Performance Monitoring at a tech services company with 201-500 employees
Service discovery with artificial intelligence automatic anomaly root cause detection, and problems replay. View full review »
reviewer1099794
User
The most valuable feature is the PurePath analysis. We can see each session, end-to-end, and discover issues. View full review »
Fernando Lewandowski Albuquerque
Analista APM at a tech vendor with 51-200 employees
* Easy installation * Fast support * Extensive documentation * Quick distribution of new features * Active community * Market leading product View full review »
reviewer1098681
User
The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management). It is also easy to install. View full review »
Philippe REY
Performance specialist at a tech services company with 501-1,000 employees
The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios. View full review »
AnshulJain
Global Alliance Director - DevOps, Vertical Alliance Lead - Banking & Financial Services, INS & HC at a tech services company with 10,001+ employees
Monitoring: This helps us in making sure the end user gets an excellent experience with the applications that they use. View full review »
reviewer1099893
User
The most valuable feature is the indication of root cause at the moment there is a failure in our system. View full review »
reviewer1100103
User with 10,001+ employees
The most valuable features are the easy installation, single vision across different environments, reduction in alarms, and the root cause analysis. View full review »
Ravi D
Senior System Engineer at a comms service provider with 1,001-5,000 employees
It identifies all the functional errors and slow APIs. View full review »
reviewer1099875
User at a tech services company with 10,001+ employees
The most valuable features are Root cause analysis and User session replay. View full review »
Fabio Cavaliere
Consultant with 51-200 employees
The user experience monitor is a real added value. View full review »
reviewer1100139
User with 5,001-10,000 employees
The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds. View full review »
Mert Aslaner
Software Developer at a financial services firm with 10,001+ employees
PurePath: The transaction structure can be seen by any user. View full review »
reviewer1099902
User
The dashboard is very useful, as you can monitor different parameters on the same screen. View full review »
seniorpr792039
Senior Project Manager at a tech services company with 10,001+ employees
* Alerts * Monitors * Reporting and troubleshooting * Proactive monitoring * System health and business process monitoring View full review »
Marko Nuutinen
Senior Configuration Manager at a tech vendor with 10,001+ employees
* AI functions * Problem visibility, etc. View full review »
Laura Parker
QA Manager at a financial services firm with 51-200 employees
The dashboard gives us a great overview. View full review »

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