IBM FileNet Valuable Features

Senior Consultant at pITsolutions
The most valuable features of FileNet are the * storage mechanism * search mechanism * interface through Content Navigator and * mobile interfaces. View full review »
Moshe Elbaz
IT Manager & FileNet Specialist at a tech vendor with 201-500 employees
Most of our customers are not using some of the most valuable features, like analytics, text search, or case or workflow features. They are generally not used by our customers because they're using other programs that are built-in to their networks. So if a customer has a workflow system already, he won't use the workflow system that is built-in to FileNet, although it's available. It's the same with the content analytics. If the client has Kibana and Elasticsearch for searching text, they won't use that feature that comes with the FileNet P8 because it's only for the P8 system and not for the whole network. View full review »
Sr. Systems Engineer at a tech services company with 51-200 employees
There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works. In addition, there are not too many changes or updates that cause issues. It's both the system and the environment around it that are stable. For large and enterprise customers, it's the best solution because, once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform. While the system is stable, at the same time, the end-user interface, the Content Navigator, gets updated frequently so that it can match the requirements from the end-users. That way it provides new features and makes sure that everybody is happy. To summarize, the back-end of the system always works and at the front-end you have an application that gives the best user experience. It's a great combination. View full review »
Learn what your peers think about IBM FileNet. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
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Jayanth Palle
Senior Consultant at Northern Trust
Because the account-opening process varies on a case-by-case basis, we may have several documents generated for a particular case. We would like to put them in one client section. API-wise, it gives us the ability to create an end-to-end transaction. View full review »
AVP Technology at a financial services firm with 501-1,000 employees
FileNet is very user-friendly. I went to Middle East about a year ago and one of the sales guys there gave me a demo with the latest version of the UI. I would love to get into it. If I had to rate the usability on a scale of one to ten I would rate it as a seven or eight for sure. We have business users using and it is quite friendly for them. From a usability perspective, we haven't had any kind of negative feedback. That's quite positive. It is a very full-fledged ECM product. Starting from data security, workflow management, etc. It has everything, but we are using it just for content management. View full review »
Senior Architect at Tecnics
The most valuable feature is the suite of IBM products. It's a packaged solution. We have IBM Datacap which is used for the OCR capabilities. FileNet is the repository for document management. BPM is primarily used for workflow. Then we have Red Hat Linux or AIX, which is an OS from IBM. There is also Db2 which is a database, again from IBM. We get all these products straight from IBM. We don't have to rely on different vendors or products when there is an integration issue. The FileNet Navigator, which came out four or five years ago, was really a major upgrade from IBM in terms of the UI. Users are happy with that. FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure. That is also one of the key requirements of any automation that we do. View full review »
Managing Director at Ictnet
One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily. Also, when the Content Engine processes files, it can reduce the size by up to ten times by compressing them. It has a very low storage profile. This is very important because storage is something that adds to the cost. In this way, it can reduce costs. It is also possible to search any customer's documentation. If you want to find historical documents, you can find them very easily. With the application layer you can install it with Windows Application Server to create web logic. You can also use clusters. When requests come from users, you can extend it horizontally or vertically. You can put a lot of application servers in a vertical arrangement, so it's very flexible. It's very simple to integrate it with other solutions. The business process management layer makes it very easy. It's really user-friendly. Everything can be managed via a web application, a web console. And for non-technical users, it's mostly web-based now, so it's not so hard for them to use. Especially in the mobile industry, most workers are not technical. They are sales-based and are not familiar with a lot of technical features. But they find it very easy to use. Finally, behind FileNet is IBM, which is a big company. View full review »
SAE - Services Account Executive at RICOH
The most valuable feature is when we combine FileNet with Datacap. We have a lot of client data here. We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents. We also use the check-in and check-out capabilities a lot to enable correct document security for users. In addition, we use a lot of workflow for document processing for our clients. Finally, we use FileNet's ability to expose information via APIs and interoperate with other systems. View full review »
Managing Partner at Inception Business Concepts
We mainly use the Metadata, we don't use content, as such, for the retrieval. It has been robust because that's how we designed it. The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working. The version installed back then was 3.6. In about 2009, it was upgraded to 4.2. For us, the back-end has been good. The system is so robust that we've never had problems, in terms of system administration. We've never had any challenges. View full review »
Muhammad Kamran
Project Manager at Ora-Tech Systems
* Scalability * Ease of use These features are important because the customer where we have deployed it has millions of documents, millions of block files, and inside one block file there are hundreds of documents. And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors. Also, we see business users using IBM automation and they think that the interface is very easy to use. They can find the options and links they need. It's not difficult to find what they want or to do what they need to do. In the scope of projects where we use it, we have been able to provide them with the user interface they require. After that, they are very comfortable with it. It is already a very simple interface. View full review »
Senior Software Engineer at a financial services firm with 5,001-10,000 employees
The document storage is the most valuable feature. And then, searching those documents by users is helpful. The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email. View full review »
Boris Zhilin
Executive Director at Intelective
The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow. Nowadays, with the new capabilities, the unattended task processing - so-called robotics or digital employees, digital agents - is where this industry is heading. View full review »
Corporate Vice Presidents at a insurance company with 10,001+ employees
* Reliability * Speed * Extensibility View full review »
Patrick Obrill
System Analyst at AT&T
We can move things from paper to digital, making things searchable and easy to access. The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient. View full review »
CEO at a tech services company with 1-10 employees
The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions. There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement. View full review »
Founder at intellicon systems
It does a 360 view of IBM and views the taxonomy on any documents. It flattens documents so you can see all the attributes of a document on one screen. The taxonomy feature helps with compliance and ISO. The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document. The FileNet user interface is not cumbersome and pretty easy to use. It is easy to search for a document and get to the right place. The Case Manager doesn't have a difficult process to follow. View full review »
CTO at a healthcare company with 1-10 employees
It gets rid of paper. It is perfectly usable as a back-end solution without a user interface through the use of APIs. When information is available (by having your documents available), your case management is better. View full review »
Information Architect at a tech services company with 51-200 employees
* Extensibility * Customizability * The API * It has a very broad market share and a lot of people know about it. View full review »
VP at a financial services firm with 10,001+ employees
It is very user-friendly. View full review »
User at a healthcare company with 10,001+ employees
The taxonomy is its most valuable feature. Everything is hierarchical and has properties. I am doing practical coding. Therefore, I am very happy that they have extensive Redbooks and demos with the FileNet API. It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it. View full review »
FileNet System Admin at Emug
* The uptime * Stability * The speed of retrieval We found that it is incredibly usable and rock solid. FileNet P8 is probably the most usable, extendable option out there in the ECM space. View full review »
Engineer at a financial services firm with 10,001+ employees
* Stability * Scalability * IBM support The most valuable for us is the ease of operations in Datacap, especially to extract data, along with the robust platform of FileNet, as a content management system. It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them. View full review »
Sergey Gorobets
Architect of ECM solutions at a tech vendor with 51-200 employees
The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable. It shows a preview of documents, and makes possible small, event-driven automation: creating documents, editing documents, deleting documents, and others. View full review »
Suren Shiva
Software Architect at Deloitte
It provides better content management for security content: both storage and archival. It is pretty robust and user-friendly. We have integrated this solution with other solutions, and the integration process is seamless. View full review »
Software Engineer at a financial services firm with 10,001+ employees
I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself. View full review »
Administration Division Support and IT Services at a manufacturing company with 1,001-5,000 employees
The most valuable feature is access control. View full review »
Director Of Information Technology with 201-500 employees
The features that I have found most valuable include the Data Capture and Case Manager features. View full review »
System Tech Oracle Database at a comms service provider with 10,001+ employees
It is easy to use. You can put everything in it, such as, documents. It is really easy to access and pretty easy to set up. View full review »
Moshe Yavniel
Deputy CEO at IFN
The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA. View full review »
Learn what your peers think about IBM FileNet. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
464,655 professionals have used our research since 2012.