Enterprise Content Management Features

Read what people say are the most valuable features of the solutions they use.
SolomonChris says in an IBM FileNet review
Founder at intellicon systems
It does a 360 view of IBM and views the taxonomy on any documents. It flattens documents so you can see all the attributes of a document on one screen. The taxonomy feature helps with compliance and ISO. The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document. The FileNet user interface is not cumbersome and pretty easy to use. It is easy to search for a document and get to the right place. The Case Manager doesn't have a difficult process to follow. View full review »
Sergey Gorobets says in an IBM FileNet review
Architect of ECM solutions at a tech vendor with 51-200 employees
The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable. It shows a preview of documents, and makes possible small, event-driven automation: creating documents, editing documents, deleting documents, and others. View full review »
Garett Patria says in a SharePoint review
OTA Manager, VRA with 51-200 employees
* Its configuration management ability is critical for document-based systems. * It offers ease of use, which is crucial. View full review »
reviewer907167 says in a SharePoint review
Cloud Solution Architect at a tech services company with 1-10 employees
* Data classification * Search These two elements are cheap. View full review »
reviewer1099659 says in a Box review
Application Support Leader at a software R&D company with 201-500 employees
The first thing that we liked about this solution is that administrators do not have access to private folders. This allowed us to set up folders for our HR and finance departments, as well as the CEO, which are not shared with any of the other administrators. View full review »
reviewer768855 says in an Oracle WebCenter review
System Analyst, Oracle ECM Team Leader at a tech services company with 51-200 employees
The product is a standard document management solution, so there are no special features to point to. It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage. View full review »
reviewer806370 says in an Oracle WebCenter review
Pre-Sales Manager / Engineer at a comms service provider with 11-50 employees
The content supports phots, sites, and everything. There are no issues at all in terms of documents, which can be used for anything related to purchasing processes or implementing processes. This is not just a document management system. It also includes a workflow process engine, business process management, and automation for business cases. Oracle integrates well with other products to cover Big Data. This includes a component that can be used for artificial intelligence and business analytics. You can connect with a full suite for whatever is needed to manage a business. View full review »
IT Director / CIO with 201-500 employees
It has a robust search but has often been difficult for people to learn. View full review »
Mehdi Hasankhan.M says in an Oracle WebCenter review
Head of Development and Implementation at a pharma/biotech company with 201-500 employees
The most important feature is that it is possible to relate all of the databases that we use. I use Oracle databases like SAP Logic, I use BI Publisher, I use Epic, and my company uses a lot of other Oracle applications. WebCenter content gives me easy access, connection and compatibility with all of the Oracle products. The availability and security are very important to me and our operations. The best feature for me is that all people can see the data for WebCenter content that I make content available to public or groups and they can use the data to make graphs and analysis. They can access things in my Google Drive. There is no backlash in the long-term with performance — not on the server or on the desktop. I like the availability and access features a lot. View full review »
BolarinwaOyerinde says in an IBM FileNet review
Managing Partner at Inception Business Concepts
We mainly use the Metadata, we don't use content, as such, for the retrieval. It has been robust because that's how we designed it. The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working. The version installed back then was 3.6. In about 2009, it was upgraded to 4.2. For us, the back-end has been good. The system is so robust that we've never had problems, in terms of system administration. We've never had any challenges. View full review »
Eric Wyatt says in a SharePoint review
IT Director / CIO with 201-500 employees
The most valuable features are the Integrations, web site, and search. View full review »
GopalVanam says in an IBM FileNet review
Senior Architect at Tecnics
The most valuable feature is the suite of IBM products. It's a packaged solution. We have IBM Datacap which is used for the OCR capabilities. FileNet is the repository for document management. BPM is primarily used for workflow. Then we have Red Hat Linux or AIX, which is an OS from IBM. There is also Db2 which is a database, again from IBM. We get all these products straight from IBM. We don't have to rely on different vendors or products when there is an integration issue. The FileNet Navigator, which came out four or five years ago, was really a major upgrade from IBM in terms of the UI. Users are happy with that. FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure. That is also one of the key requirements of any automation that we do. View full review »
GupteshwarPrasad says in an IBM FileNet review
AVP Technology at a financial services firm with 501-1,000 employees
FileNet is very user-friendly. I went to Middle East about a year ago and one of the sales guys there gave me a demo with the latest version of the UI. I would love to get into it. If I had to rate the usability on a scale of one to ten I would rate it as a seven or eight for sure. We have business users using and it is quite friendly for them. From a usability perspective, we haven't had any kind of negative feedback. That's quite positive. It is a very full-fledged ECM product. Starting from data security, workflow management, etc. It has everything, but we are using it just for content management. View full review »
reviewer1014633 says in an IBM FileNet review
Administration Division Support and IT Services at a manufacturing company with 1,001-5,000 employees
The most valuable feature is access control. View full review »
Moshe Elbaz says in an IBM FileNet review
IT Manager & FileNet Specialist at a tech vendor with 201-500 employees
Most of our customers are not using some of the most valuable features, like analytics, text search, or case or workflow features. They are generally not used by our customers because they're using other programs that are built-in to their networks. So if a customer has a workflow system already, he won't use the workflow system that is built-in to FileNet, although it's available. It's the same with the content analytics. If the client has Kibana and Elasticsearch for searching text, they won't use that feature that comes with the FileNet P8 because it's only for the P8 system and not for the whole network. View full review »
WolfgangPichler says in an IBM FileNet review
Senior Consultant at pITsolutions
The most valuable features of FileNet are the * storage mechanism * search mechanism * interface through Content Navigator and * mobile interfaces. View full review »
VeyselOzdemir says in an IBM FileNet review
Managing Director at a tech services company with 11-50 employees
One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily. Also, when the Content Engine processes files, it can reduce the size by up to ten times by compressing them. It has a very low storage profile. This is very important because storage is something that adds to the cost. In this way, it can reduce costs. It is also possible to search any customer's documentation. If you want to find historical documents, you can find them very easily. With the application layer you can install it with Windows Application Server to create web logic. You can also use clusters. When requests come from users, you can extend it horizontally or vertically. You can put a lot of application servers in a vertical arrangement, so it's very flexible. It's very simple to integrate it with other solutions. The business process management layer makes it very easy. It's really user-friendly. Everything can be managed via a web application, a web console. And for non-technical users, it's mostly web-based now, so it's not so hard for them to use. Especially in the mobile industry, most workers are not technical. They are sales-based and are not familiar with a lot of technical features. But they find it very easy to use. Finally, behind FileNet is IBM, which is a big company. View full review »
Muhammad Kamran says in an IBM FileNet review
Project Manager at Ora-Tech Systems
* Scalability * Ease of use These features are important because the customer where we have deployed it has millions of documents, millions of block files, and inside one block file there are hundreds of documents. And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors. Also, we see business users using IBM automation and they think that the interface is very easy to use. They can find the options and links they need. It's not difficult to find what they want or to do what they need to do. In the scope of projects where we use it, we have been able to provide them with the user interface they require. After that, they are very comfortable with it. It is already a very simple interface. View full review »
DavidOrtega says in an IBM FileNet review
SAE - Services Account Executive at RICOH
The most valuable feature is when we combine FileNet with Datacap. We have a lot of client data here. We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents. We also use the check-in and check-out capabilities a lot to enable correct document security for users. In addition, we use a lot of workflow for document processing for our clients. Finally, we use FileNet's ability to expose information via APIs and interoperate with other systems. View full review »
Seniorsyseng67 says in an IBM FileNet review
Sr. Systems Engineer at a tech services company with 51-200 employees
There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works. In addition, there are not too many changes or updates that cause issues. It's both the system and the environment around it that are stable. For large and enterprise customers, it's the best solution because, once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform. While the system is stable, at the same time, the end-user interface, the Content Navigator, gets updated frequently so that it can match the requirements from the end-users. That way it provides new features and makes sure that everybody is happy. To summarize, the back-end of the system always works and at the front-end you have an application that gives the best user experience. It's a great combination. View full review »
Christian Begaux says in a Laserfiche Rio review
Consultant DMS/ECM at a tech vendor with 501-1,000 employees
The most valuable features are BPM and automation. Together, these give us a real step into our digital transformation. View full review »
Cecil Rupp says in a SharePoint review
User
The most valuable feature of this solution is the integration with MS Project. View full review »
Suren Shiva says in an IBM FileNet review
Software Architect at Deloitte
It provides better content management for security content: both storage and archival. It is pretty robust and user-friendly. We have integrated this solution with other solutions, and the integration process is seamless. View full review »
Patrick Obrill says in an IBM FileNet review
System Analyst at AT&T
We can move things from paper to digital, making things searchable and easy to access. The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient. View full review »
Jayanth Palle says in an IBM FileNet review
Senior Consultant at Northern Trust
Because the account-opening process varies on a case-by-case basis, we may have several documents generated for a particular case. We would like to put them in one client section. API-wise, it gives us the ability to create an end-to-end transaction. View full review »
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