Robotic Process Automation (RPA) Orchestrator Reviews

Showing reviews of the top ranking products in Robotic Process Automation (RPA), containing the term Orchestrator
Automation Anywhere (AA): Orchestrator
RpaDevelfc86 says in an Automation Anywhere (AA) review
RPA Developer at a pharma/biotech company with 10,001+ employees

The IQ Bot is unique. It is not available in another RPA tool that I am aware of, like UiPath or Blue Prism. IQ Bot converts unstructured data to structured data.

You can assign a time to a bot when it should run through the Schedule Manager. This feature is much easier to use in Automation Anywhere. Both UiPath and Blue Prism have their versions of a scheduler which are not as user-friendly. UiPath Orchestrator is a bit complex.

It is easy to use with a drag and drop. All the options are right in front of you. Anybody without an IT or development background can start off with Automation Anywhere.

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UiPath: Orchestrator
FlorentSalendres says in an UiPath review
Senior Consultant at a consultancy with 201-500 employees

If today, I'm automating a process in my laptop, I can publish it to the Orchestrator or propagate it in several desktop, for example, in terms of attended automation. We have another way to scale. You might have a process. We developed a robot which will consume transactions, and the UiPath product is scalable because you can have more robots. For example, in accounting closing period. You might need to scale. You might not need all the resources during the month, but at the end of the month, you will need to do the closing for accounting. You can scale for those few days that are critical to your business.

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Cristian Paun says in an UiPath review
Head of Business Transformation & Procurement at Lombard

We have acquired UiPath with both the robot and orchestrator. I want to make sure that we get the right return on investment and with the orchestrator you are not only able to use the robots during the day, but you are also able to schedule them during the night. You maximize your investment 24/7.

Lombard International Insurance is the number one in wealth investment and for us the onboarding process is a critical one. We have started with KYC (know your client) which is an extremely painful process, a lot of manual work, but now have some very good friends and colleagues that are happy to have Ruby the robot as their assistant. 

On top of this we also have tax reporting, overdraft, reinvestment, so there are several processes, some like KYC for instance.

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Domenico Musto says in an UiPath review
System Engineer at HUGO BOSS Ticino SA
  • The product could be improved in managing clients from Orchestrator.
  • I'd like to find in the next solution the managing of Studio license from the Orchestrator server.
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seniorde990159 says in an UiPath review
Senior Developer | Data & Automation at a consultancy with 10,001+ employees

The entire Orchestrator setup is a bit tricky (a lot of different components — Kibana, Elasticsearch, URL Rewrite, PowerShell scripts), but we had guidance and description on the web which is also very good.

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Diego Jesus says in an UiPath review
Part-Time Consultant at Visagio Tecnologia
  • The user interface of UiPath is the best part of the tool. It is easy to learn how to use.
  • Another feature is the orchestrator which helps to organize all the robots in one place.
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Caio Serra De Mello says in an UiPath review
Part Time Consultant at Visagio Tecnologia
  • Scheduling
  • Asset management using orchestrator
  • Very comprehensive framework (ReFrameWork) that helps the developer to build easy to read, scalable automations.
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reviewer992115 says in an UiPath review
Project Manager, RPA Service Owner at a mining and metals company with 10,001+ employees

Orchestrator - the central management component and the screen capturing part of the development tool (Studio).

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reviewer992592 says in an UiPath review
IT Consultant at a tech services company with 10,001+ employees

The ease of use and how easy it is to pick up due to the low code functionality. The Orchestrator is also invaluable.

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TUSHAR KAPRE says in an UiPath review
Senior Software Engineer at Capgemini
  • ReFrameWork
  • Orchestrator
  • Debugging
  • User-friendly
  • Easy to learn
  • Easy to find an error

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reviewer997593 says in an UiPath review
User

UiPath's complete package (Studio, Robot, and Orchestrator plus Kibana) improved our organization by saving time for the employees that are using attended robots and helping the organization implement other activities with the use of the unattended robots.

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Bejoy Edison Mark says in an UiPath review
RPA Team Lead at a tech services company with 201-500 employees
  • Unlike other leading RPA tools, UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow.
  • UiPath provides a large number of activities which we can reuse as per our need just by changing the properties and parameters.
  • UiPath provides the flexibility to create custom activities as per our need.
  • UiPath supports integration with various OCR, cognitive services, ML and IoT related services and tools.
  • UiPath provides the flexibility to use an unattended robot without the need for Orchestrator.
  • UiPath Orchestrator component is a very powerful tool which if utilized effectively, can make the robot management and monitoring very easy.
  • UiPath Orchestrator supports using APIs, in which we can get the details from the Orchestrator database.
  • UiPath’s recording feature is very helpful to begin the automation process and provides options to choose from recorders as per our need.
  • UiPath supports version controlling feature which is very useful when the project is done by sharing tasks with multiple persons in the team.
  • UiPath provides various workflow models such as sequence, flowchart, and state machine.
  • UiPath provides an inbuilt logging facility.
  • UiPath provides scraping of both structured and unstructured data.
  • UiPath provides specific tutorial and documentation for SAP automation.
  • UiPath supports .NET, Python, and JavaScript codes.
  • UiPath provides debugging options usage, in which we can go through each activity along with the process flow, highlighting each action on the screen along with the flow, and showing the values of variables at the run time during the point execution of an activity.
  • UiPath provides the facility to use numerous .NET namespaces by importing them easily to the project.
  • UiPath provides the flexibility to create a custom activity from our custom .NET DLL.
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Ezequiel Fernández Ponce says in an UiPath review
Senior Application Specialist at a consultancy with 501-1,000 employees

UiPath is not an open-source project, but it supports private enhancements and plugins. These allow the community to grow and encouraged people to contribute, with best practices. In my experience, the technologies that are supported by an active community, are those ones destined to succeed. This is clearly a great feature that the UiPath Studio platform has. Also, providing free training courses eases interested developers into adopting the technology.

Having an online Orchestrator instance for training purposes is great also.

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reviewer999159 says in an UiPath review
User at a financial services firm with 10,001+ employees

The Orchestrator and many activities such as those related to web automation and information identification within images (OCR), as well as the possibility of integrating external scripts and libraries within the software.

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Jorge Melo says in an UiPath review
Telecommunications Engineer at a manufacturing company with 11-50 employees
  • Great UX and very intuitive UI
  • Fast and easy to learn
  • Simple to configure with Orchestrator
  • Works with most web apps and desktop apps, including Citrix
  • UiExplorer is a fantastic help
  • Can be used in attended or unattended modes.
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reviewer1019496 says in an UiPath review
User
  • Financial domain
  • Excel automation
  • SAP automation
  • Citrix automation
  • Usage of Orchestrator queues
  • RE framework
  • Automating password resets
  • Security and governance
  • Highly elastic scalability
  • Work queues
  • Rules-based exception handling
  • Large group deployment
  • Rapid development support
  • Centralized repository for version control
  • Execution logs and credentials.
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SYED ABDHAHIR M says in an UiPath review
RPA Developer at UST Global

I'm most concerned about Orchestrator's price.

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reviewer1027308 says in an UiPath review
User

Orchestrator mobile app for ease of access.

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Shubham Semwal says in an UiPath review
User at Larsen & Toubro Infotech Ltd.

The OCR capability of UiPath makes it special as this feature was not in my previous automation tool. When I started using this tool, it made it compatible with automating some complex applications like reading PDFs, virtual machines and some more Citrix applications that were hard to automate using other tools. Its recording feature is also one of the best features along with its pricing as it charges money as per robot usage by the Orchestrator.

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reviewer1030020 says in an UiPath review
Programmer Analyst at a tech services company with 10,001+ employees

Whatever happens, happens for best. So far, it's going good. So, its going nicely to one of its goal to replace desktop support & IT jobs. One concern is robot failure. It may be due to any reason like improper scheduling of bots wrt orchestrator. If bot fails, it impacts business, as it does not meets the requirement in a timely manner, ultimately disturbing smooth functioning of business. (Ofcourse, its a good thing that bot is mostly 100% accurate)

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Indrajeet Yadav says in an UiPath review
User
  • Fast coding: completes the project very quickly
  • Easy to understand UiPath Studio and its components
  • All components are separate like UiPath Studio, Orchestrator, UiExplorer for creating complex selectors.
  • Easy to integrate a third-party library
  • UiPath has a community forum, and any member can provide solutions. The advantage of this is you will get a solution in much less time.
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AbhishekRastogi says in an UiPath review
User at itcinfotech
  • Its ease of use
  • The user interface is friendly.
  • It has self-learning tutorials.
  • It provides RPA advance training which provides a smooth path and helps in clearing the certification. 
  • All Excel and manual work can be done very smoothly. 
  • It provides REFramework which takes care of all the exception handling, and Orchestrator to remotely run the bots as per your convenience. 
  • It provides us with UiPath Connect which is a one-stop platform for all your additional needs and for resolving issues.
  • Its recording feature is great and looking up to its upcoming new feature: computer vision. 
  • This tool is very easy and smooth to work with.
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reviewer1033404 says in an UiPath review
User with 1,001-5,000 employees

The scalability of UiPath is great. Orchestrator offers many options to scale the business.

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Renato Zeola Moselli says in an UiPath review
RPA Developer - DEX Team Leader at Capgemini
  • The ease of learning, in addition to the great contents of the UiPath academy
  • Speed to start producing results
  • Extra friendly interface
  • Excellent Orchestrator for managing robots and logs.
View full review »
Danish Ahamed says in an UiPath review
User

The processes we automated are not only under the financial domain but also non-financial domain too. It proves that RPA is capable of implementing in almost every client. It really helps human to do better jobs rather than doing the same duties daily. It makes life easier. The dashboard that shows in UiPath Orchestrator would really help businesses to calculate their return of investments and all. Again, it would show a brief idea of the number of robots utilized.

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Rahul Miragi says in an UiPath review
User
  • To be more cost-effective since Orchestrator is costly for mid-level markets and poor countries.
  • To add more challenging automation tasks to overcome competitors.
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FelipeR says in an UiPath review
RPA Developer at a tech services company with 51-200 employees

UiPath is certainly the most acclaimed RPA tool on the market. Its ease of use and firepower are prime points for its worship. Its interface is user-friendly, and even those who do not have programming ease can use it. The implementation and editing of selectors make the tool extremely powerful, and your courses at UiPath Academy make learning very easy and fast. The Orchestrator course is really good and allows the solution developer to completely meet any type of demand.

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Tamshi says in an UiPath review
RPA Developer at a tech services company with 1,001-5,000 employees

There are many features which I like about this tool a lot:

  • Data scraping: Structured data can be captured very easily using this activity and stored in a variable.
  • Orchestrator: helps to schedule processes with ease.
  • Queues: for parallel processing of bots and simplifying complex processes.
  • Security features 
  • Credential manager to store sensitive data.
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Bikash Panigrahi says in an UiPath review
System Analyst at Hexaware Technologies Limited

Orchestrator should be free of cost. Now the demo orchestrator gives to access to deploy  one or two bots. It should be more. There should be a more graphical log inside it.There should be more click level reporting inside orchestrator

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Anupam Mittal says in an UiPath review
Founder at Brontominds

Reduced FTE and a significant reduction in errors. Also, the processes can now be scheduled using Orchestrator and can be scheduled 24x7.

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Khushal Chate TOSCA Certified Professional says in an UiPath review
Consultant at Wipro
  • UiPath supports integration with various OCR, cognitive, ML, and IoT related services and tools.
  • UiPath provides the flexibility to use unattended robots without the need for Orchestrator.
View full review »
Suresh Polinati says in an UiPath review
Senior Software Developer at Hexaware Technologies

Our primary use case is to create a proof of concept using UiPath. Here we automated the business process, and it's a repetitive task. So we used UiPath and automated our internal project, and we also automated the client process as well. We automated SAP application, and we also automated mainframes. UiPath also has the Orchestrator which very flexible.

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Ankit J says in an UiPath review
User
  • Email automation
  • Excel integration
  • Data scraping and screen scraping
  • Orchestrator
  • UiPath forums.
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Satish Jain says in an UiPath review
User

Orchestrator, data scraping and academy by UiPath are the best of all, for someone having cloud knowledge can exploit the technology.

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Bard Strom says in an UiPath review
Chief Digital Officer at Cutters As

We use UiPath only in virtual environments. If it came out of the box like a software as a service, it would be a whole lot better, especially in our case. All our internal systems are cloud-based systems, so we have no dependencies or legacies in terms of installed software in any way. We could be completely in the cloud all the way through.

I would like to see direct integration with the Google BigQuery platform. 

I would also like an Orchestrator self-service desk.

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Robert Runarssoj says in an UiPath review
CISO at Siminj

The initial setup was pretty straightforward. Including the Orchestrator, the setup took one to two months.

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Peter Nielson says in an UiPath review
RPA Developer at EWII

The seamless integration with programming underneath, so if you choose to, you can get a bit technical with stuff. If there is something missing, you can make it yourself. 

The increasing amount of possibilities in Orchestrator to control robots and schedule them, with the possibly of a dynamic schedule in the future. In addition, there is API access to Orchestrator.

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Muhammad Khan says in an UiPath review
Head of Commercial Contracts Business Development RPA at a comms service provider with 10,001+ employees

UiPath needs to improve Orchestrator and its back office licenses. For example, three or four people logging in on a license should be able to get in, but they can't, even though its Unattended.

Why can't we just increase the capacity of the VDIs, so we can use capacity that is there?

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Maria Evert Riveros says in an UiPath review
RPA Developer at University of Copenhagen

I would like UiPath to have a build-in method which informs the robot's process owner how it has managed its transactions and performed through the night. If the robot had a process that was set up for a 100 transactions, and two of these transactions had an application error, four had a business error, and the rest were fine, I would like a straight up method for the business owner to login somewhere and see what the robot managed to do and not do. There should be a method for accessing and logging into Orchestrator and see the logs for only one process, and this log should be presented in a way that makes sense for non-technical people. 

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Christian Birch Molgaard says in an UiPath review
Senior Admin Automation Engineer at Danfoss

The support that we are receiving from UiPath is superb.

We are using the UiPath Academy. We also have our own development standards. When we are recruiting new developers, we first have an introduction of our own that we make. It's mostly to Orchestrator and our environment, then we set them free at the UiPath Academy to do training there. Afterwards, we do some additional training to our standards and best practices. So, part of our training is in the UiPath Academy, and we are using it. We have been very happy with it. It's evolving all the time, which is really good

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Rene Abel Christensen says in an UiPath review
RPA Process Consultant at Statens Administration

The scalability is quite good. 

The main problem around scalability is the licensing structure and the inability to dynamically assign licenses across robots. While I know this is coming, this is our main gripe with scalability: the licensing structure. Because we are part of a larger setup with our own IT supplier, who does a multitenancy setup with Orchestrator, to have more flexibility with the use of licenses would be very valuable.

We are using virtual desktops to deploy and run the machines with robots. It is necessary, as we cannot scale it on individual on-premise machines.

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Edward Burrows says in an UiPath review
Robotic Process Automation Program Manager at U.S. General Services Administration

We use UiPath primarily for our financial operations.

We use this solution in a virtual environment called VMware Horizon. It has allowed us to get started without investing a lot, which was good for us. We need to go to the enterprise solution using Orchestrator as soon as possible. That said, I wouldn't do it differently, because if we were counting on the enterprise environment to get started, we wouldn't have deployed anything in the past year. Because we had this virtual environment, we've been able to deploy 16 bots so far.

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Margaret Abt says in an UiPath review
Web Developer at USDA

The setup, at least from the local side, makes sense. This could be just more of my experience since my expertise in UiPath is not as high as it could be. I'm not super familiar with how Orchestrator is deployed and managed, in terms of multiple bots and scheduling, but that's probably a limitation more on my end then with UiPath.

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Kenneth Suen says in an UiPath review
Strategy and Analytics Consultant at Deloitte

All the RPA tools are good for different things. For my very simple process, I didn't go with Automation Anywhere because setting up the Orchestrator and turning on the server is a pain. I have had any experience dealing with Blue Prism.

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KamranKhan says in an UiPath review
VP Strategy at Interimage

We are still in the initial phases of deploying different bots, one bot at a time. Once we get into the Orchestrator area, we are looking at more of shared, multiple Unattended bot deployments. Then, we will have a better feel for it.

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Manoj Choudhary says in an UiPath review
Tech Lead in RPA Offerings at Perspecta

I have found there to be setup issues with Chrome. Right now, I am using IE.

I am looking for more batching processing because of the ODI framework. While they have a process where they log everything into Orchestrator, then they process it. However, when I have 50,000 to 100,000 records being batch loaded and processed one-by-one Orchestrator, I am apprehensive about it.

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Director92ca says in an UiPath review
Director at a consultancy with 1,001-5,000 employees

I would like to have transparency in pricing. We're creating more functional robotic process automation use cases all over the place. I'm never really clear on what the pricing model is, the skews, and how much of an investment can be made in letting new agencies do any of the following:

  • Start to do pilots versus proofs of concept.
  • Pricing per bot in production versus Orchestrator costs. 
  • Fixed cost versus licensing cost per user. 
  • Have access to Studio.
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BryanGraham says in an UiPath review
AI Chief Technologist at BRMi

We have put together a couple installations using Orchestrator. We haven't had the need for huge scalability yet, but it seems that the platform is there and has the capability for it.

One of our customers is a very large financial institution that has a lot of automation, because they have millions of customers. Then, some of them are smaller who are just trying to put their toes in. Even at our very large customers, there are still opportunities for improved, additional automation. However, the maturity across our customers is very diverse.

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ProgramM054d says in an UiPath review
Program Manager at a government with 51-200 employees

We set it up in Studio and Orchestrator. We are also ready to put the bot on our Amazon Cloud environment.

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Jose Antonio Flores says in an UiPath review
Manager of IT and Development at Gecu

We are starting small and have three bots.

I'm already engaging in conversations with UiPath consultants to ensure that I have the right structure. I know I will need Orchestrator soon as we continue to develop more.

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Automati62f1 says in an UiPath review
Automation Engineer at a consultancy with 1,001-5,000 employees

I can't speak about its scalability too much because we haven't gotten there, even as far as using Orchestrator. Most of the automations that we have done have been one-offs which are done locally on someone's laptop.

But from what I've read in the training and what I've seen in the demos, it seems like a very robust platform that can definitely scale, when designed properly. I'm looking forward to the next phase of the development journeys that we have, where we are actually doing things to scale and thinking long-term about how we can share bots across an entire enterprise. It does appear that they have a pretty robust toolset.

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Zachary Rubenfeld says in an UiPath review
RPA Developer at Guidehouse

It's an easy setup. It's a single install which is pretty simple. Connecting to Orchestrator does get a little complex in some cases. It is what you make of it. Certainly, installing Studio on a single desktop for proof of concept is easy. It takes five minutes. When you start to get into enterprise-level setups, where everything's a different server and everything has to be connected, that's necessarily complex.

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Thomas McEvoy says in an UiPath review
Lead Associate at Booz Allen Hamilton Holding

The Academy Live that I took was only a half a day course. There needs to be diverse set of courses for those introduced to RPA for the first time. There are different people who show up to this course: 

  • The developer who is interested in automation and automating different facets of the tasks that they have, either at work or for their clients. 
  • Business managers who want to know more about what RPA can do for my business or company. They want the operational and strategic level versus the tactical level of how do I get automation to do the thing I want it to do?

The course was only a half a day, and although we were able to provide two automations and build two bots, it would be helpful if that was extended to include the RPA story and pitch. E.g., What's the story that we need to tell in order to get people to say, "How do I get into the pilot phase now."

I would like to have the course do an introduction, "Welcome to the course. This is what RPA is. Now, let us build your first bot." 

The sales elements of why RPA should be there too:

  • What is the value proposition that RPA brings to the table.
  • Here is the expected ROI for a menial task, saving an hour a week equals this in the long term. Even if you can cut a 25 minute task out of somebody's daily routine, this is the benefit in the long term.

That wasn't there as much. I wasn't really expecting it to be there, but in the long term, if there are a number of different types of training courses which are offered, people will have different breadths of understandings of RPA can really do, e.g., it needs a hardcore developing training and a capture manager. It needs to explain what sort of things a capture manager needs to know. Maybe not necessarily how to develop the architecture for it, but what does that even mean? For example, how easy is it for me to get Orchestrator onto a server? How do I become a reseller of the software? These are the capture manager responsibilities, and it would be helpful if they were explained. While this is probably more of a day two of a training rather than day one. 

I would like to see a UiPath user group to discuss issues. I am unaware of all the activities and features, and this would help. Right now, there is just the user's guide and UiPath GO! It would be great if this feedback went back to the UiPath development team. We should also be notified of new features through an alerting system on UiPath GO!

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Jeremy Gilliland says in an UiPath review
Chief Automation Officer at JOLT

I have used both technical and customer support. When I was going through training, trying to learn some of the software, I had issues when I finally purchased licenses. The issues were related to putting them in Orchestrator and installing them. Support was definitely very supportive, very responsive when trying to get feedback.

Even when it comes to the community, as well, if you're just trying to learn the software, to learn the features and functionality, the community network is there to quickly respond and support you so you can get back to getting value, instead of getting hung up on one piece of functionality.

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Kalyan Appana says in an UiPath review
User

Our primary use case is to develop automation projects, like automating Excel activities for repetitive tasks and operations on files. We also automate operations on Citrix. With UiPath we can easily manage all of the projects in a single page (i.e. in orchestrator).

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Birinder Singh says in an UiPath review
Founder | RPA Solution Architect at Auxiliobits Technologies

I would want UiPath to build as many activities as possible. The new machine learning activities in the UiPath AI fabric is something I am looking up to. There are many focused sets of activities and the ability to build custom activities is a great feature and can be made richer.

Extending the UiPath studio in terms of UI and functionality would improve this solution. This relates to adding hooks to the workflow/activity execution and extending the UiPath Studio UI with more functionality like a handy tool for activities with icons etc.

The orchestrator also can have set of APIs to work with.

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Dedan Kanyuira says in an UiPath review
Head Consultant at Delosevrve Technologies Ltd

It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting.

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Aaron Falk says in an UiPath review
Process System Administrator at Rich products

We are using Studio and the attended robots, but we haven't implemented Orchestrator yet.

Our primary use is to automate tasks within the accounts receivable, accounts payable, and trade settlement realm that we work in. We're also getting into some more internal audit automation.

We run automations in Windows Virtual Machines. It was a long process for us to get started, getting our IS to buy into letting us set up this environment and get started with it.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a two or three. They offer upfront training, the UiPath Academy, and that makes it easier but you still need to have a technical mindset to understand it, as it is now.

We have all used the Academy. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It's a great experience and very beneficial.

From the point that we purchased our UiPath license until we had our first robot was approximately six months. It took us a while because we had a bunch of other projects in front of getting our first automation. The process was hard, although it was not complicated. The approval process involved going through a security review. 

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Alexander Yarmarkov says in an UiPath review
CTO at OOO “DMS”

We use all of the UiPath products: UiPath Studio, Orchestrator, attended robots, and unattended. Primarily, we use them for financial liquidation. Our customers frequently use it for different cases. Some use it with chatbots.

Sometimes, our customers run automations in a virtual environment. In terms of implementing UiPath within a virtual environment, UiPath staff are working on the cost. Currently we have UiPath with a Citrix client and you need to go to the Citrix virtual station to activate. It's more difficult to implement as a user.

Our customers' organizations have involved about 15 to 20 people in their automation programs.

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Shaguna Virmani says in an UiPath review
Manager Applications Development at Mercury General Corporation

We are using attended and unattended bots. The attended ones are very low profile. We are also using Orchestrator.

Our primary use case for this solution is to automate underwriting processes.

We do not run our automations in a virtual environment, yet.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a four. I think that we still struggle sometimes with what kind of a bot we need to use for what kind of work. It may be a lack of understanding on our side. We need to have more clarity on this.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. This is what I have heard from my team members. I did enroll in the training but I didn't make much progress. That said, I have heard good things about it.

From the point that we purchased our UiPath license until we had our first robot was approximately a six-month transition.

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Larry Hinds says in an UiPath review
Systems Administrator at Allied Solutions

We use unattended robots and the Orchestrator module. I am most familiar with the Orchestrator. We are very new to this solution and just getting into it.

We are a financial insurance company and we do VoW, Verify on Web. We have a bunch of different insurance carriers.

We run automations in a virtual environment, VMware, and I haven't seen any problems with it.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a five. For my part of it, this solution seems very useful. I have limited exposure to it because I do more of the installation, the configs, etc. I don't really work with the workloads, although I see what is being worked with. We have our in-house developers who are doing the integration into our in-house programs, so I watch what they do and it just seems that it's very easy to pick up on.

I have not used the UiPath Academy, although I think that the developers have. I did not get any feedback from them about it.

I was not involved at the time, but I think that from the point that we purchased our UiPath license until we had our first robot was approximately three to four months.

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Jack McBride says in an UiPath review
CEO at OnQ

We are using the attended, unattended, and Orchestrator components of this solution.

Our primary use case is developing automation around revenue cycle management in the healthcare space.

We run automations in a virtual environment and we are very happy with that ability. It is much more time-consuming when compared to running it directly on the server, but it is very reliable and it is a great way to create automations that you wouldn't otherwise be able to create. Of course, we prefer to go directly to the same environment.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a four. In order for me to give it a five, it would have to be such that a user could go in and develop it easily with a point and a click. I think it would be extremely difficult to build a platform that was that simple for the end-user, but I think UiPath has come a long way and is very good at making it easier and easier as we go along.

We have at least ten developers who have gone through the certification training with the UiPath Academy. On a scale of one to five, judging how beneficial it is, I would rate the training four and a half. The training is wonderful. There are certain elements of the training platform that are not keeping up with the product though. Also, some of the things that are in the documentation are not up to date. Being a little outdated, it can be kind of frustrating for the people that are going through it. But, it's a great way for people to get a good understanding of how to use all of the elements of the process.

From the point that we purchased our UiPath license until we had our first robot was approximately three weeks. 

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reviewer1214508 says in an UiPath review
Manager Operational Services at a energy/utilities company with 501-1,000 employees

We are using Orchestrator and Studio and we are using both attended and unattended robots.

We use this solution in the compliance space to manage risk.

We do not run our automations in a virtual environment.

With our first process going into production just last week, we are just new to RPA. The RPA involvement across our organization is very small given our stage of development, with less than ten people. These are both developers and business users.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would say that it's about a three. The software itself is relatively straightforward and easy to use. However, the task of automating processes can be challenging. Each company is going to be different than others. My experience tells me that process automation perhaps is not as straightforward as businesses may think it is.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. I found the training at the UiPath Academy really good and easy to understand. We were able to download trial versions of the software and apply our training to the trial versions. It is very straightforward and easy for .NET developers to actually use the tools. They felt comfortable, and there was nothing new, just a different way of doing what they do.

My company is probably not a good example of judging how long it takes to build your first robot. We implemented the system and did the process at the same time. So, combined, it took several months. Going forward, because we're no longer putting a system into place, I expect that timeframe to shrink significantly.

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reviewer1214511 says in an UiPath review
Automation Lead at a manufacturing company with 10,001+ employees

We are using unattended bots, Orchestrator, and Studio.

We use this solution for doing a variety of things. It includes a lot of back-office finance and accounting, tax, and a little bit on our operations side. We're also using it for some test automation within our IT group, so helping to test our points of sale, and some of our data transfers as well.

Orchestrator runs on a dedicated server, but our bots all run on virtual dedicated machines in our data center. There were some challenges in setting everything up to run in a virtual environment. We implemented a couple of years ago, so I think that it has improved by now, although it was challenging.

Part of it was on our end, where our people were not familiar with it. The challenges included picking the right type of VM to run on, having the right kind of setup, and having the environment configured correctly. We needed this to allow the RPA team to have enough control over the day-to-day maintenance, and not have bottlenecks with the technical side. Managing things when we had issues or needed to add something new was also a challenge.

The documentation was kind of broad and didn't go into the detail that we wanted it to, although I have seen that get better, so that is really good. I'm sure if we were trying to implement it today, it would probably be a lot smoother with the tools that they've come up with.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. I think there are still a few things they could do and it looks like they are working towards that. It still requires a good bit of training and ramping up for someone brand new to it, especially without a programming background, to jump in and start building. I think they can continue to refine that and they definitely are moving in the right direction. It's a little bit of a technical hurdle to overcome to be able to build not only just basic automations but enterprise-scale automations and automations that are reliable and can check up on themselves. I think they can work some more of that into the actual tool because we've had to do a lot of figuring out how to build best practices and how to program it directly, and the best way to be able to allow us to support it cleanly through the lifecycle. It is good, but there are some things they can add in to truly make it a five. My standards are pretty high, but I'm sure they'll get there.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. We are big fans of it. I typically don't get the luxury of hiring people with technical backgrounds. We usually have people coming out of school or people transferring from other departments who are interested in RPA. So, the Academy tools have been a lifesaver for us and they've been very good, especially for the RPA developer track. It is very detailed and we can really get someone through that training and feel like they're at least able to perform the basic functions of the tool pretty well. From there it is up to us in terms of getting them familiar with our best practices and how we program things and get some hands-on training with the more senior RPA developer to learn some further tips and tricks. Overall, I'm very pleased with the Academy offerings and they're one of the best I've seen from many of them.

From the point that we purchased our UiPath license until we had our first robot was perhaps a month or two. It did not take long, and that included time for training. When we started off, we bought the software, went through the training as a team, and then started building a few small things. We probably had the first one in production within two months of buying the software.

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Terry Yoo says in an UiPath review
Sr Finance BI Manager at Vulcan

The paid version, I'm still learning how to use, how to connect everything together. There is still a little learning period for that as well. Learning how Orchestrator works, how the licensing works and things like that, were necessary after using the community edition.

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reviewer1214574 says in an UiPath review
Senior Manager at a financial services firm with 10,001+ employees

We use Studio and Orchestrator. I personally use unattended bots but we're releasing one of the largest attended implementations right now.  

For the most part, it's still in the back office, finance, and accounting, that's typically where we've been starting. That's where for me, as an inexperienced developer, is easier for me to get started.

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Camilo Gutierrez says in an UiPath review
RPA Leader and Business Analyst at Ecopetrol

All of the UiPath's components, meaning Studio, Orchestrator, and Unattended Robotics, are really important for us because they offer really clean processes. The one that generates more value for us is the Orchestrator because we are planning to really scale up the factory. It helps us to have an overview and control. With the insights that they announced recently, I hope we have really great control over it in the company.

In terms of ease of use, I would rate the solution five out of five. It's really intuitive and any people that have the basics of coding can handle it. 

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reviewer1214580 says in an UiPath review
RPA Operations Lead at a energy/utilities company with 11-50 employees

I am a developer so I primarily use Studio most of the time, and when the bots go live, they move to Orchestrator.

We have a combination of different use cases. Sometimes it is dealing with Outlook or the Microsoft Office Suite. The idea is to build a solution that integrates all of the applications that are part of the same process.

We are not currently running our processes in a virtual environment but we are currently evaluating how we could make it work.

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Robyn Albert says in an UiPath review
Assistant VP of Robotics at Open Logix

We are using the unattended robots and Orchestrator modules of UiPath.

We have built close to fifty processes in the three years that we have been a client. Our primary use case, the one the gives us the biggest relief, is the processing of premium border rows. The robot will pick up Excel files with between four hundred and a thousand rows of data, and then does the data entry into our policy issuance system.

All of our automation runs in a virtual environment and we do not have any problems. At the start, of course, there were a few bumps in the road, but we got it figured out and now have no issues at all using the VM.

When we began working with automation, I was the leader and I had three BAs and three developers offshore. When our company decentralized, we created three other robotics divisions. There are now twenty-eight of us including the project manager, the BAs, the testers, and our developers. People are spread across four different divisions within the corporation.

With respect to how easy it is to automate our company's processes, I will consider the individual components. With the Orchestrator, on a scale of one to five, that's easy, it's a five. It is very evident how to use it. The Studio, I am not a developer but I got six developers up and running on it in a very short period of time. It has a very short learning curve, so on a scale of one to five, I would rate it a four.

My rating of four is because I know that we had some challenges with using the recorder. Things would shift and there were a couple of things that had worked and then stopped working. We found a little instability, and it was hard for us to know whether it was us, or the application, or the studio. Ultimately, we were not able to get a final answer on the root cause of those problems.

We are no longer experiencing these problems. When we upgraded, a lot of that went away. Also, when we went to Orchestrator, a lot of that went away. Exactly as UiPath had told us when we went to them with the issue, they gave us some solutions and once we implemented them, the issue was corrected.

I did not attend the UiPath Academy, but my Business Analysts took the BA course and my offshore developers all took the Academy. On a scale of one to five, judging how beneficial it is, I would rate the training a five easily. Before the Academy came around, they were kind of self-taught. When they took the Academy, it closed some of their gaps.

When we started with this solution, we did a PoC with the help of a UiPath developer. In two weeks we built a PoC for a bank reconciliation, which was pretty fast. That helped us decide whether we wanted to go with the product, and of course, we did. After that, we took the code, which really didn't have a lot of bells and whistles in it, and we gave it to one of our developers to really soup it up and make it more robust. That took them about a month to do.

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Vikram Modgil says in an UiPath review
Founder at Pi Square

We use attended and unattended bots, Orchestrator, and Studio for development.

We're seeing increasing adoption of Studio because more people see how easy and straightforward it is to use a lot of the features. It helps that UiPath training is free. Our entire team, including our salespeople, have gone through the training. It's free and it makes a big difference. For the salespeople, they're able to talk more intelligently about RPA.

On a scale of one to five, judging how beneficial it is, I would rate the training a five, for sure. In fact, I have taken a lot of ideas from their training to educate my customers about RPA. When it comes to RPA, a lot of it is education because some of them don't know exactly how automation can be done. I've told UiPath that I use their training in my presentation, and it is great.

We are working with a technology company called Rammer, Rammer.ai. What the Rammer software does is listen to conversations to learn the details of what is being discussed. A third-party system is used to transcribe the conversation into text, then Rammer will learn the details without much training. It knows the topics, it understands what is talked about the most, talked about the least, how much we are adhering to the script if it's a call center use case, or if it is a simple meeting use case then it knows who is assigned what tasks, it recognizes the follow-ups, and it knows the summary of the discussion. All of this is summarized in a nice, consumable manner. So now, when a bot knows all of this information, it goes into Orchestrator, logs all these activities that are picked up by unattended bots downstream, and they trigger all those processes back. So it's a massive consumption of all of those heavy use cases.

We have not yet run automations in a virtual environment, although we do have customers who are asking for it. We are not sure if we will need UiPath's help for this yet because we haven't tried it.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a five. Really, it depends on how clearly we understand the requirements. So a lot of times we are able to find process gaps, which wasn't the case earlier before we started thinking about automation in this manner. I would say the ease of use is actually dependent on some of those factors as well.

Usually, starting is the biggest challenge for most people, and I think this is because it is in a trial environment and there is a lack of documentation, with multiple people doing one part of a small subset of a task. There are these challenges and then if none of them are documented, you need to figure out the process flow. From person one, where does it go? This can change when people can do multiple things.

It becomes a very complex web to understand and navigate through. We need to understand the task and how it should be performed. For developing the robot, it's very important to have the clarity upfront, otherwise, we cannot code them. That is the biggest challenge, I feel.

From the point that a UiPath license is purchased until the first bot is ready is almost immediate. This is because we usually start with a PoC on a small scale, just to see if automation with this approach makes sense. By the end of the PoC, we'll normally know exactly how many bots are needed. Sometimes it is on us, more than the customer when we cannot estimate every process that is outside of the departments and division that we work with because we just work at finance. For example, we can't just estimate what marketing would use, and so on. That will sometimes delay things.

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reviewer1214526 says in an UiPath review
Robotic and Intelligent Automation Lead at a consultancy with 10,001+ employees

I have used UiPath Orchestrator, and we have created both attended and unattended robots for our clients.

We have been using the new AI and OCR technologies with UiPath, and we are currently trying to implement the Citrix log capability that was recently introduced.

We are not running our automations in a virtual environment. When we automate any Citrix-based application, it's all email-based. There is a Citrix receiver and we communicate with that, which helps automate Citrix applications much faster.

Most of the clients I had seen have been running in virtual environments, although I have seen some of our clients running on the desktop. We have also seen hybrid scenarios.

One thing is that virtual environments can be standardized pretty quickly. So, that's an advantage. Normally, the companies, which are leaning towards more cloud now, will be happy with this. So, I think that is one factor. As you move virtual machines to the cloud you can migrate your bots to the cloud faster.

I have worked on various different domains including the public sector, commercial, healthcare, energy, utility, and federal. These are the different customers for which we are implementing solutions. Now, the customers are moving towards AI and natural language processing. They are more into chatbots, how they can use artificial intelligence, making use of data science, and putting more machine learning on board.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it two and a half. I'd say it is about marketing. You can develop anything. There are very small processes that you can develop with having minimal experience. However, when you start implementing complex processes, I would say you need to be a background developer.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. All of my team members have been using UiPath Academy for training and certification. It's not just with the U.S., but outside the U.S. as well.

From the point that a UiPath license is purchased until the first robot is ready totally depends upon what use case we are implementing. There are different methodologies that people use. Some build the bot without exceptions and it can go to production. Like a very simple process can go to production in two to three weeks. A more complex bot will take eight to ten weeks, and depending upon the process, it can go longer. I have seen tasks when a human is performing the job and it takes him around twenty minutes per transaction. But, when the bot comes in, it actually completed that same transaction in five minutes. But, to develop that five minutes of processing, it was understanding system availability and testing. Then you have to do load testing. It takes ten weeks or so.

Our clients decide to implement RPA for several reasons. The first reason, of course, is to have work completed faster. Second, when there is a workload, you can work on it more efficiently and with fewer people. Consider an open enrollment in October, where the open enrollment starts at 10:00 AM and there are a lot of transactions flowing in. Now you have to hire a human and train them. With the bot, we can just scale up instead. Finally, the bots are errorless.

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Richard Denton says in an UiPath review
Director at RPA Box

Orchestrator has valuable scheduling and being able to run things on demand and dynamically as well allocating the transaction, and the studio are good features. Nothing stands out in particular. Everything's kind of equal, it just depends on the task you need to complete.

With an unattended robot, you can schedule it and have it running autonomously.

The solution is quick and easy to implement. It's fairly easy, and it means clients don't have to get IT involved. If you get IT involved in anything there's always blockers and there are always other priorities. 

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reviewer1214532 says in an UiPath review
Solution Architect Support Manager at a financial services firm with 5,001-10,000 employees

What I think is the best thing about UiPath is that it is fairly easy to understand and learn how to use it. One of the most valuable things about the product is the improvement they are making with the tools. They are offering around thirteen new products now. With these additions, there is a lot of value-added enhancement that we can provide via the automation to augment what we already have implemented.

The studio's Orchestrator is the tool that we use in order to create the scripts for the bot. It is what enables us to deliver automation. Having these new technologies within the studio is what enables us to be more creative. With the Orchestrator we can monitor the bots, we can "orchestrate" them, and we can deliver that tool to customers so that they can manage their bots. It is really like digital workforce management. If we created a bot for a business, usually it would just do its job and the customer would not see what the bots are really doing. With this tool, the client has that opportunity to see what the bots are doing. 

The bots automate the work that otherwise would have to be done with other interventions and resources, so reallocation of resources and focus is the most valuable thing overall.

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reviewer1214592 says in an UiPath review
Solution Architect at a engineering company with 10,001+ employees

The most valuable feature of Studio is the ease of use. It is really easy for people to learn the basics and the learning curve is not steep.

Orchestrator makes it very easy to manage the platform.

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Patrick Graf Von Hardenberg says in an UiPath review
Senior IT Project Manager at Otto group

We are using Studio, Orchestrator, and mostly the unattended bots.

Our primary use for this solution is to give time back to the employees.

We do not run our automations in a virtual environment.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. It's drag-and-drop, and all of the activities are there.

On a scale of one to five, judging how beneficial it is, I would rate the training a four. All of this information there is self-explanatory and it works. 

From the point where we started using the demo version, it was a couple of months until our first robot was ready.

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reviewer1214598 says in an UiPath review
RPA Manager at a government with 10,001+ employees

The most valuable features for us are the recording tools. They allow the capture of user actions on the screen and then the recordings can be converted into workflow sequences. The activities are very simple to use and easy to put together in order to automate the processes. Once we get Orchestrator, that feature will probably be the most valuable, but we are currently not able to put it into production.

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reviewer1214601 says in an UiPath review
IT Manager at a mining and metals company with 10,001+ employees

We are using Studio, Orchestrator, and bots.

We are a consulting company that is working with one of our clients to automate back-office accounting processes for a logistics company. There are five people in the core team who are working on the implementation.

We run automations in a virtual environment, but I was not responsible for the implementation.

With respect to how easy it is to automate the company's processes, on a scale of one to five, I would rate it four. It's very easy, but it is difficult to explain to our customers who are not as technical. In other words, it is difficult for people who are coming from the business side.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. Without it, I don't think that I could have started the implementation. I completed the developer program just for a general understanding of how everything works, including the Orchestrator and how it all works together. For me, the training was really important. It was very good and I really liked it.

We were working with the Community Edition at first, but from the point that we purchased our UiPath license until we had our first robot was approximately one month.

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reviewer1214604 says in an UiPath review
Product Manager at a financial services firm with 201-500 employees

We use Studio, Orchestrator, Studio and Orchestrator right now for RPA development for automating pretty much anything that rules-based processes can accomplish that are mundane and take time. 

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Kaitlyn Kapp says in an UiPath review
Software Engineer at Security Benefit

We are using attended and unattended robots, Orchestrator, and Studio.

We are in the financial services industry. A lot of what we do is background data processing, and we use the unattended robots for a lot of it. We do have some attended robots as well, but most of our processes are unattended.

I am a developer, so I primarily use Studio. I write the instructions for our Orchestrator Application Manager to do everything we need in Orchestrator

We are currently operating an on-premises deployment, but we're in the pilot group for Cloud, so as soon as we get a date on that we'll probably be migrating.

One of the primary processes that we've automated is reporting. Prior to automation, our users were only able to run a few of the reports, a few times a week. Now, we're running every single report that there is to run, which is probably four or five times what they were able to do, every single day. Every morning they receive a summary of that work, so they're able to just get on and look at it, rather than during the close of the day. In financial services, the close of the day is crunch time. We work really hard to make sure that everything is done within a set about of time because there is a domino effect. One person has to be done before the next person can finish, and they're not having to dig back and try to figure out when these issues happened. We're providing it to them upfront. We can say exactly what happened, which account they need to look at, and on what date. This means that we're ahead of the issues, rather than trying to backtrack and find them.

We are not currently running in a Citrix environment, but the only reason we're not is that our sister company hosts our Citrix environment, so we can't install any of the services that make those environments much easier to utilize. For example, we can't install the computer vision component because we don't own it, so they won't let us.

Our team is really small, there's only six of us on the actual RPA team. However, we work really hard with the business to get buy-in in every department. We're trying to roll out at least one automation in every single department. Our company's goals for the next year, I believe, every associate of the company is supposed to have proposed a task that they are doing, whether it's daily, monthly, yearly, whatever, that could be automated. Then our team will ingest that, prioritize that, and work through it. But, we're really trying really hard to get our whole company involved, and we're getting ready to kick off this campaign to try and get more attention to it and to try and get people using it. We want it to be more than just a buzzword. We want it to be something that everybody's talking about regularly, and using, and excited about.

When it comes to getting people interested, I think it's probably a combination of education and sharing the experience of those projects that we have rolled out. When people are really seeing that with the projects that we've rolled out, our close is shortening, they become interested. What we say is happening, or will happen when we're rolling these automations out, is happening. Getting that to be shared from process owner to their team, to the teams that they're working with, it acts like word of mouth for those that are affected. We don't like it to just all come from us, the technical team. We don't want to simply tell them that it's going to do something. We want others to talk about what it has done for them and suggest they should take advantage of that too.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a five. We don't struggle with it.

I took the UiPath academy training, and I love it. We are looking at an unrelated tool right now, and we found no comparison between their training and the UiPath Academy. We were spoiled with UiPath Academy, and we didn't really realize how good that training really is.

The thing that I love about the developer training; the level one, level two, level three... level one really does walk you through it. It gives you, literally the walkthrough, so when you don't understand, you can go back, you can look at, and see exactly how to do it. But by the time you're in level three, it's not doing that anymore. The requirements are a little bit looser, you have to figure out how to interpret the words or the requirements, and it becomes more challenging, but I think that that's important, because, by the time that you're actually working real projects, it's not a walkthrough anymore. You have to figure it out on your own.

From the point that we purchased our UiPath license until we had our first robot was approximately three months. It did take us a little while, but we knew that we purchased our licenses before we were really ready to hit the ground running. We function out of such a small team, and we were still working with UiPath trying to figure out which partner we wanted to bring in for consultants because we wanted somebody with experience. We didn't want someone who just finished the training just run in and try, and I think we learned a lot working with that consultant.

We did work with a second consulting group, Machina Automation, and we loved working with them. They're great. They're just so supportive, and they really want to make sure things are right. It's never just sending them the requirements and pounding it out to get it into production. We work with them really deeply to try and make sure that they understand the process, we understand the requirements, they express their concerns to us, we express our concerns to them, and we work together. It's not like we just send them the documents and they send it back as a project. The whole way through we touch base with them every single morning. They're always asking what more they can do and how they can help. They ask if we're happy with what we received.

We do time card reviews, so the time that they spend with us we're actually able to go back and validate, based on that, what they've said they did, that indeed it is what they did. We had received some scrum and sprint training from them. We've had actual developer consultants, we've had mentoring hours for our developers. So we've had a lot from them, and they've been able to help us with everything. Anything we ask, they try to accommodate us. For example, we asked if they had any experience with Kibana. They did not but said that they would find somebody who does.

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Nathan Boeke says in an UiPath review
Principal Robotic Configuration Specialist at Allianz life

We use UiPath Studio, Orchestrator and Robots, all unattended currently. Our primary use case is one-off for mediation projects because we're trying to set up our infrastructure. Once the infrastructure is set up, we plan on creating a federated model throughout our entire organization.

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Suresh Babu says in an UiPath review
CRO at Imaginea Technologies

We're using all components of UiPath: attended, unattended robotics, and Orchestrator Studio. We have a very wide customer base and our clients use all of them.

Cloud adoption is increasing. Deployment models are a little bit more a logistic question than anything else because companies who want on-site are a little bit more conscious of security, but they take a normal amount of time, just to figure out the infrastructure. If we moved clients to the cloud, we can make it easier to implement. With email on the cloud, they have a huge set of processes. The larger the company, the larger the processing. With the cloud, it becomes faster. 

I've got a deep partnership with UiPath. I would absolutely rate them high. I'd give them a ten out of ten.

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reviewer1214544 says in an UiPath review
Application Developer at a wholesaler/distributor with 5,001-10,000 employees

We are using Orchestrator for both development and production. We are using attended and unattended bots, and we are using Studio to develop them.

We use this solution for front-office processes, back-office processes, IT processes, and automating anything that we can.

We run our automations inside a virtual environment. We use Citrix and Citrix Server. We have sixty-seven processes that we've automated to run in the virtual environment and its very straightforward. It's deployed out of Orchestrator, and for attended processes, it's as simple as going in, opening a UI robot, and clicking the start button. It's phenomenally easy.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would say that it's a five. It's very easy. I'm a software developer by trade and I was able to automate several processes in a very short time span. In two weeks I can automate an entire process, end-to-end, which is incredibly fast for the ROI.

One of our processes was extremely complex, which was our customer onboarding process. The complexity was, in part, because it is handled by six different departments. The PDD for it was one hundred and forty pages long. One or two we've done were simple automations, and the rest have been medium to high complexity.

My first robot went into production within a month of me being in my position. That included going through all of the UiPath training, getting familiar with our IT systems, and then actually vetting out a process and automating.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. It was very informative and very detailed.

We are using the unattended robots more than we are the attended ones, and we're trying to continue that drive. We understand that there's a need for some processes to run attended, but if we can, we do process optimization to make it work and be unattended.

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reviewer1214547 says in an UiPath review
Sr Consultant at a marketing services firm with 1-10 employees

We are using Orchestrator, Studio, attended and unattended robots.

I am on the business analyst side, so I do not have much experience with Orchestrator.

We are using this solution to automate processes for our clients. They typically have mundane processes or something that's super repetitive, that we're able to quickly automate for them and see that return. We did do an attended bot with them as well, to improve their call center.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would say it's a four. This is a rating from the business side, as opposed to the development side. We understand what the features are, and when new releases come out we have an understanding of what's feasible. I am not rating it a five because sometimes we do not know whether a use case is feasible or not. It means that I may have to speak to one of the developers to see whether it can be done with the tools and the features that are out there.

We host the UiPath Academy RPA training every other month for our clients. I have not taken the full course, but on a scale from one to five, I would rate it a five. This is based on the number of people who sign up for it and look forward to attending it, just to learn the basics of RPA.

In terms of how long it takes from purchasing a UiPath license until having the first robot, the average is probably four weeks. It depends on the complexity of the process. 

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Karil Quintana says in an UiPath review
RPA Develepor at Equinix, Inc.

We use only unattended robots with Studio and Orchestrator. Our primary use for the bots is in finance, so we only do finance use cases like AP (Accounts Payable) invoice retrieval.

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MichaelPeters says in an UiPath review
Senior RPA and AI at Bertelsmann

We are using Orchestrator, attended robots, and unattended robots.

Our primary use case for this solution is in the financial industry.

We do not yet run our automations in a virtual environment.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. The whole interface needs some TLC because it can be a bit tricky.

We have used the UiPath training and it has improved a lot since we first tried it. When I used it a while ago, it had its problems. I think it came due to the fact that it was not developed by native English speakers. For example, they had questions that were simply wrong. It has improved a lot and now it is beneficial. I think that the biggest challenge is for them to stay up to date.

From the point that we purchased our UiPath license until we had our first robot was approximately four and a half months.

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Prathibha Nawabpet says in an UiPath review
RPA Developer at Lsc communication

We are using Studio and Orchestrator, and we purchased an unattended bot.

Our UiPath is integrated with Kibana, which is a free tool.

Our primary use of this solution is to automate manual processes. We have approximately eighty use cases to automate.

The RPA team includes two developers, a manger, and two BPOs.

We run automations in a virtual environment, but I am not familiar with the details.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. We just drag and drop. If you want to write something we use "Type Into". If you want to click, we use the corresponding click application. For me, it's very easy, and we also have tutorials available on the UiPath website. That is something that is very useful for everyone who wants to learn, and even a non-programmer can start learning to become a developer.

The Academy RPA training was very beneficial and I would rate it a five out of five. You cannot skip one step. There are ten sections and you cannot skip any of them. It means that until you pass a certain test, it will not allow you to go to the next lesson. This restricts people from jumping directly into another section. I really like the training and it is very easy. The tutorials are not very lengthy, they are simple, and the way they are explained is relatable. The practice tests that were conducted at the end were really helpful.

We partnered with IVy to create our first two pilot bots, and from the point that we purchased our UiPath license until we had our first robot was approximately six months. It was very easy because they helped us.

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reviewer1214619 says in an UiPath review
Senior Consultant at a financial services firm with 10,001+ employees

We primarily use the Studio, which is for developing the robots, and we deploy to Orchestrator.

We went through a large SAP transformation and we had a lot of issues getting the users to accept the new systems. They were issues related to the adoption of new systems. We decided to build these attended bots in order to guide the users through the system. Essentially, it is navigation or guidance assistance. By helping the users with proper data entry and design, flowing in a logical sequence that is easy for the user to follow, it minimizes end-user training.

Running our automations in a virtual environment is something that we had tried during our PoC. Currently, we have attended bots deployed in more than twenty thousand laptops, and eventually, we're planning to have more than eighty thousand deployments. Because of the large scale, initially, we were having a lot of challenges because of things that go on with the users' machines. We wanted to explore Citrix because there is just one virtual environment that every user logs on to, and then run the processes from there. Unfortunately, it did not work for us. We were seeing a lot of issues and felt that it was much more stable deploying individually to each laptop, instead of using Citrix.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. There is always room for improvement.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. The material is very sequential and logical. You don't get lost because you just follow the modules from beginner to intermediate to advanced. You cover everything from end-to-end, and it is very structured.

From the point that we purchased our UiPath license until we had our first robot was approximately one year. This included our pilot project, then the development and the UAT. When we went live in production there were three thousand users. 

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reviewer1212582 says in an UiPath review
Associate Director at a government with 10,001+ employees

We are using UiPath Studio, Orchestrator, and attended bots.

We are automating 12 shared services processes. They are from the finance, HR, and procurement areas. These processes are run at a high frequency and are required to be captured on two different platforms. We have implemented this solution to stop entry clerks from having to do the same job twice, on two different platforms.

We run automations in a virtual environment and it is successful. The implementation was fast and we realized the benefits quickly. Currently, we have deployed three processes and we are going to roll out more processes in patches.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. Some of these processes have difficult exceptions that had to be handled, which is why we opted for the attended robots.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. The training is rich in content and the material, products, and methodologies are explained well. The concept of automation can be very easily digested by anyone, even if they are non-technical.

From the point that we purchased our UiPath license until we had our first robot was approximately a month and a half. I was not the person doing the configuration, but I managed the process through interaction with the technical team. It was a straightforward and easy process.

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Shashi Singh says in an UiPath review
Director of Shared Services Automation and AI at Virign Media Business

We use UiPath primarily to drive efficiency within the company and introduce a new technology, which is only going to become more popular and more prevalent in the industry in the next few years.

At the moment, we use Orchestrator, Studio, and unattended robots.

We invested in an RPA solution because competitors were doing it. They do it because it's the next wave of this industry, the fourth industrial revolution. Everyone's saying that you can't escape it. It's also because our company, in the shared services department, is thinking about how to challenge our existing models. Traditionally, you chose whether to take the processes onboard or streamline them offshore, but robotics and automation are a competitive alternative to outsourcing. It's very easy. We are challenging the status quo and making sure we're evaluating all our options effectively.

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reviewer1214553 says in an UiPath review
Sr Digital Transformation Consultant at a tech services company with 501-1,000 employees

We have two customers. One is in the insurance industry. We are implementing it within our own company to automate HR and finance processes: back office. This is the same thing with the customer: back office. That's the focus.

We are using Studio, Orchestrator, and attended bots. We are not using unattended bots yet.

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reviewer1214556 says in an UiPath review
Sr Manager Operational Support at a comms service provider with 10,001+ employees

We have several use cases. We're a telecommunications company. We use it for anything from order entry, design, activation, and interactions with technicians within our field. We really have an end-to-end solution.

We are using Studio, Orchestrator, and unattended bots.

It is deployed on-premise but on our own cloud.

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Nihal Khalifa says in an UiPath review
Operations Support Sr Manager at Etisalat UAE

We use Studio, the Orchestrator, and we have attended and unattended robots.

Our primary use case is automating back-office processes from the corporate side. One example is the automation for ticket closure for some of the customer complaints. We also use it to fill information gaps between systems. Instead of having information run through standard APIs, we have it copied over from one system to another.

We run automations in a virtual environment, and the implementation was pretty easy and quick.

We used the Community Edition before purchasing our license. From the point that we purchased our UiPath license until we had our first robot was approximately one week. We found it to be very easy and very fast. We, as a Contact Center, usually face a lot of problems when we suggest any requirements. When we started with RPA, it took approximately one month for a very complex process to be automated.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. It is very easy. You can use the UI, or you can use APIs for the connection. In the end, you can do it.

On a scale of one to five, judging how beneficial it is, I would rate the training a five, for sure. In two or three weeks, an RPA developer can do everything.

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Storm Pracht says in an UiPath review
RPA Developer at Security benefit

We are in the finance industry, so we use Studio and Orchestrator to automate a lot of Excels and making reports.

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reviewer1214562 says in an UiPath review
Automation Delivery Lead at a pharma/biotech company with 10,001+ employees

We are using Studio, Orchestrator, attended and unattended robots.

Our primary use for this solution started with automating processes in finance, procurement, and HR. Now, we are researching various directions in logistics.

We do not run our automations in a virtual environment. This is something that we are trying to avoid.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. I'm an IT-based person, and for IT people it is easy to learn. UiPath claims that it is easy to learn and it's for everybody, but it's not true. For business people, it is hard to learn and hard to understand how to code to make things work. They need a lot of help with things like exception handling. If somebody lacks technical or programming skills then it makes it much more difficult to use. Although UiPath is getting closer to business users, there are still some basic skills that they need to have to make it work.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. When I get new hires it doesn't matter whether they have previous experience in RPA or development, they have to go through all of the basic training from the Academy. This includes the Orchestrator and I've been recommending SAP training because we are experiencing growth in the use of SAP. Going to my team, this is the base, and then we have created our internal framework and standards that also require training. Some people may already have experience with UiPath or Blue Prism, but they still need to take the training from the Academy.

Before I arrived at the company, there were already some automations running. However, fifteen months ago we shut down a couple of robots because they were failing terribly. From that time, it took us five months to create the first robot.

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reviewer1214625 says in an UiPath review
RPA Developer at a tech services company with 1,001-5,000 employees

I am a developer so I primarily use Studio. Once the bots are developed they go to Orchestrator.

We have a combination of different use cases. Sometimes it deals with Outlook, the Microsoft Office Suite, or certain integrated web applications. You build a solution to integrate all of the applications that are part of the same process.

We do not run our automations in a virtual environment at the moment, but we are currently evaluating how we can do this.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. The majority of the simple tasks are done through recording, which saves on our development time. You just record the things that you want to achieve and then customize to get it going.

Since I was new to the product, I used the training. I took the developer training, as well as business analyst training. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It's truly very beneficial because you can just touch base with the actual tool and get it done.

From the point that we purchased our UiPath license until we had our first robot was approximately six weeks. This was a complex use case and it worked well, so it was a good proof of value.

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reviewer1214628 says in an UiPath review
Head of Automation at a retailer with 1,001-5,000 employees

We are using Orchestrator and robots.

Our primary use for this solution is Accounts Payable invoice automation.

We run automations in the virtual environment provided by the Amazon service. Our implementation has been finicky at times. The latest release is a lot more stable, but I've had a two-week production outage where DLLs weren't registered and someone from Vegas had to log in for eight hours to our servers. They had to uninstall and reinstall the solution, as well as all of the different apps. I lost a bit of faith in the solution with that incident.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a four. It's pretty easy to use, but it wouldn't be a five because it isn't doing everything for me. Things still need to be done.

I have not taken the Academy training but my team has. On a scale of one to five, judging how beneficial it is, I would rate the training a four.

From the point that we purchased our UiPath license until we had our first robot was approximately two weeks. The process was pretty straightforward.

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Lisa Bruecher says in an UiPath review
Manager at Vindelici Advisors GmbH

Our client's companies have extensive issues with SAP and getting information out of it. They have another technical ERP system with an in-memory database where they don't get the information out of it, then have to add it manually to SAP. That will be probably the first big use case for automation. So, we will get a bot reading it on the database from the Citrix environment and probably moving it to SAP.

The client will probably have it on-premise. They tend to be really risk adverse in terms of Cloud solutions. We have tried to get them to use the cloud more because it's just easier.

We are using Studio Orchestrator, and unattended bots. I have programmed attended bots before.

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Murali Kothapalli says in an UiPath review
Senior Analyst at Salt River Project

We use Studio, Orchestrator, attended and unattended robots.

We use this solution to solve the things that people don't want to do. They spend a lot of time and there is a high potential to make manual errors. Quality suffers because it takes too long and users can get fatigued. There are the things that we are targeting and we have already seen some of the benefits.

We do not run our automations in a virtual environment.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. It is easy, but there are some improvements that can be made.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. It is my lifeline. 

From the point that we purchased our UiPath license until we had our first robot was approximately six to eight months. I felt that the process was complicated, in part because of UiPath but also partly because of internal things.

Internally, in order to get set up, the entire infrastructure needs to be in place. All of the servers have to be set up and you need the right permissions because the bots need their own security. You have to explain to people that this is going to be a service account, and you have to explain the need for it. These are all internal, but necessary issues.

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Parvez Mohammad says in an UiPath review
RPA Architect at AXA Equitable

We use all three of the UiPath components which include: Studio, Roboyo, and Orchestrator. There are a bunch of use cases that we explored for the POC (Proof of Concept) to be sure the product fits with our expectations for automation. For example, one use case is reconciliation processes for insurance group retirement and LOB (Law on Occupational Benefits) plans. We built it, tested it, and now that is one of the primary things we use the product for.

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GunjanSharma says in an UiPath review
RPA Lead at Slalom Consulting

We're a consultant, so we help customers use this solution to develop automation and help set up COE. We provide the means for an entire organization to build its use cases. That's how we use Orchestrator both attended and unattended.

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Ever Espinoza says in an UiPath review
Monitor Technology at Equifax Inc.

We have robots and we have Orchestrator and we are exploring the new analytics model over the next few months. Right now, our primary use is mostly operational processes and deploying apps for the global operations team. We have multiple automation processes in place for them already.

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Felicia Schmid says in an UiPath review
Senior Consultant at Vindelici

I'm working for one project where we're trying to automate processes for a logistics company, specifically in their back-office accounting processes.

We're using Studio, Orchestrator and the bots. In other words, we're using the whole platform.

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reviewer1214649 says in an UiPath review
Consultant at a consultancy with 201-500 employees

Our most prevalent use case is invoice processing.

We are using Studio, Orchestrator, attended bots, and unattended bots.

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Jeremy Rank says in an UiPath review
Application Support Engineer at Centene Corporation

We use Orchestrator, Studio, and Robot to work with automation in our finance department.

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Jeff Martin says in an UiPath review
AVP Customer Experience at Encova Ins

The primary use case is around manual conversion of data from one system to another. These are big processes right now.

We are using Studio, Orchestrator and the robots.

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reviewer1214661 says in an UiPath review
Health Systems Specialist at a government with 10,001+ employees

We are using Studio, the Orchestrator, and both unattended and attended bots. We are using the product primarily to index and process patient records into patient charts when records come in from outside sources.

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reviewer1214664 says in an UiPath review
Chief Health Informatics Officer at a government with 10,001+ employees

We use Orchestrator, Studio, and of course the bots for indexing documents received from outside providers.

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reviewer1214667 says in an UiPath review
Consultant at a financial services firm with 501-1,000 employees

I use Studio, Orchestrator, attended and unattended robots.

My primary use for this solution is back-office automation in a banking environment.

We run automations in a virtual environment, both for development and production. The robots are implemented in a development environment first, which is connected to Citrix. Once the process automation is finalized, including deployment and UAT has passed, we move the same file from the development Orchestrator to the production Orchestrator in the production environment. Production is also in Citrix.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a three. We have legacy Oracle applications and I'm finding it difficult to find selectors for the older, legacy systems.

On a scale of one to five, judging how beneficial it is, I would rate the training a four. Some of the lessons are really easy, whereas others are more difficult, but you need to finish everything, otherwise you cannot go further. This is what I didn't like about it.

It took approximately one month to implement our first robot. Prior to purchasing the license, we implemented our PoC using the Community Edition. That took three weeks. After that, my company bought the license and it took about a week to put into production.

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reviewer1214670 says in an UiPath review
IT Manager at a mining and metals company with 10,001+ employees

We don't have a single primary use case. We use the Orchestrator studio to deploy attended and unattended robots to relieve the workforce of the mundane tasks that they currently do.

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Wayne Ahrens says in an UiPath review
Engineer at a construction company with 5,001-10,000 employees

Currently, we're using Studio and soon to be using Orchestrator. We have not actually deployed any bots yet, but we have looked into both Orchestrator and bots. We have just looked at the solution set of that on why do we need to deploy in the future.

Our primary use will vary from department to department. We have what we call 11 global practices. These range across different platforms, but the underlying theme of that is we want to automate different items which might be finance or accounting or HR or whatever. But where I think it will be most useful is in our core business where I'm looking to apply it to engineering project management.

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Victor Sirianni says in an UiPath review
Business Intelligence & Automation Manager at a manufacturing company with 1,001-5,000 employees

We currently use an on-premise Orchestrator instance along with VDIs for Studio development, testing, and production Robots. We use UiPath in a few different ways: for repetitive high volume and or high complexity time-intensive tasks, for tasks with high error rates and or low error tolerance, and as a component in larger digital workstreams requiring the interaction of multiple systems and workers.

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reviewer1214694 says in an UiPath review
IT Analyst at a printing company with 10,001+ employees

We are using Studio and Orchestrator.

Our primary use case is automating data processing for clients translating into other systems.

We do not run our automations in a virtual environment.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a three. I think that the technology that we use in the printing industry is a little more difficult to automate.

I am currently involved in the UiPath Academy training. We have third-party contractors who have been doing the development, and I am the first internal employee who will be developing. I find that the training is good in the first step, and also in the second step where we're learning about Orchestrator. However, when it moves to the third step and they are talking about the framework, I think that it is a pretty big leap and that is where I'm struggling. This is the section that I am in right now.

There was one project that was completed before I started, at my understanding is that from the point that we purchased our UiPath license until we had our first robot was less than six months. For my project, it has taken two months.

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Daniel Hartzler says in an UiPath review
Digital Workforce Analyst at a energy/utilities company with 10,001+ employees

Our primary use case is IP invoice automation.

We are currently using Orchestrator and bots.

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reviewer1214703 says in an UiPath review
Analyst at a energy/utilities company with 11-50 employees

We are using Studio and Orchestrator.

We use this solution for financial analysis, accounting, invoice processing, and other menial tasks.

We run automations in a virtual environment.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. The ease of use comes from many things including the user interface and the coding.

On a scale of one to five, judging how beneficial it is, I would rate the training a four. I feel that you can have people who are directly thrown into the training, but sometimes it is difficult for people to pick up on topics that are not related to the processes that they are dealing with.

From the point that we purchased our UiPath license until we had our first robot was approximately two weeks. The implementation was straightforward both on the setup and the development side.

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Wayne Bockhorn says in an UiPath review
Senior Systems Analyst at a pharma/biotech company with 10,001+ employees

I primary use Studio, but I also use Orchestrator.

I develop robots for reducing tasks for our business users.

We run some of our automations in the Citrix virtual environment. We have found that the Citrix environment tends to present challenges, so it can take a little longer.

With a year and a half of experience, I am still learning with this platform. I find that the ease by which processes can be automated is not as much of an issue with the platform, but rather how it behaves with other applications that the robot controls. The learning curve is mostly how the robot behaves in maybe a Citrix environment, or in how it behaves with the applications that it's controlling. Sometimes they have their own little quirks that you have to learn.

I got started with this solution by using the Academy training. On a scale of one to five, judging how beneficial it is, I would rate the training a three. It is easier to get started because you are learning by experimenting.

From the point that we purchased our UiPath license until we had our first robot was approximately seven or eight weeks. 

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reviewer1214709 says in an UiPath review
Process Consultant at a energy/utilities company with 10,001+ employees

We are using Orchestrator and unattended robots.

We use this solution for automating financial tasks. Some of our use cases including reconciling amounts, such as those related to invoicing.

We run some of our automations in a virtual environment. We have been running into roadblocks with Citrix, so we run them on virtual desktops.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. Building automation using a standard set of rules is not a problem. It can become problematic depending on the data and the types of tasks.

On a scale of one to five, judging how beneficial it is, I would rate the training a four. We are using it to gain experience with the platform.

From the point that we purchased our UiPath license until we had our first robot was probably three or four months. The first robots that we created were for account reconciliation, and the implementation was straightforward.

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reviewer1214712 says in an UiPath review
Architect at a wholesaler/distributor with 5,001-10,000 employees

We use Studio, attended robots, and Orchestrator.

Our primary use case is automating support services for accounts payable and accounts receivable. We are still implementing and our robots are not live in a production environment yet. For the time being, we are using attended robots but we are looking into unattended robots as well.

We run automations in a virtual environment using VMware, and the implementation was straightforward. It was easy to set up.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. You don't need any programming skills to be able to leverage the tools. We have used other tools such as Blue Prism and Automation Anywhere, and this solution was easier than those.

On a scale of one to five, judging how beneficial it is, I would rate the training a five. It is very simple and can be easily demonstrated.

From the point that we purchased our UiPath license until we had our first robot was approximately six months. 

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reviewer1214730 says in an UiPath review
Business Transformation Advisor at a energy/utilities company with 1,001-5,000 employees

We use Studio, Orchestrator, and robots.

With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a two. It's been going for about six months now, and we are still having challenges here and there.

On a scale of one to five, judging how beneficial it is, I would rate the training a three. The material is on the technical side, and not being a technical person, it makes it pretty challenging to get through. 

From the point that we purchased our UiPath license until we had our first robot was approximately three months.

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reviewer1245942 says in an UiPath review
Senior Consultant at a transportation company with 10,001+ employees

I would say a better layout or interface between the Studio and Orchestrator tools would be nice.

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reviewer1245933 says in an UiPath review
User at a financial services firm with 10,001+ employees

Installation of Studio is straightforward but the Orchestrator, we don't have visibility as the client's IT team performed the installation.

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reviewer1248315 says in an UiPath review
RPA / AI Senior Developer at a financial services firm with 51-200 employees

It is very scalable, especially when using Orchestrator.

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reviewer1249242 says in an UiPath review
User at a tech services company with 11-50 employees

We are doing some RPA projects for our customers at my company. Our customers are really good in their area. We are using UiPath studio for creating robotic process automations and using the Orchestrator for monitoring processes.

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reviewer1249236 says in an UiPath review
User at a healthcare company with 1,001-5,000 employees

Scalability is great! UiPath Academy taught us the best practices to easily scale up the robot.

With respect to the deployment, it is easy because of Orchestrator.

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Karthik Byggari says in an UiPath review
Lead Analyst at emids

The primary use case of this solution is to automate the repetitive tasks in the workplace. UiPath is connected to the Orchestrator to centrally manage the robots. Mobile Orchestrator is what we use to control the robots using Android and iPhone mobiles.

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reviewer1249227 says in an UiPath review
User at a manufacturing company with 10,001+ employees

Orchestrator is essential, but I love how Studio includes so many activities that are pre-programmed to do what is needed.

Who doesn't love the recording feature? A recording is great to use when doing the first build of new automations!

The most important feature of all is the UiPath community and the forums, as they have helped me with countless questions!

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reviewer1249284 says in an UiPath review
User at a tech services company with 10,001+ employees

We primarily use this solution for one of our business use cases. 

We are building robots with Safyr CRM. They are scheduled by Orchestrator and we are handling every step: Solution, design, followups, stacks, consulting, and finally implementation. Nowadays we are using robots internally but we will start with third-party clients in 2020 Q2.

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reviewer1249323 says in an UiPath review
User at a K-12 educational company or school with 501-1,000 employees

The most valuable feature is Orchestrator Queues, as it comes in really handy when processing large sets of data.

I find the great GUI of UiPath very appealing.

The training available in UiPath is really awesome and the material makes you automation-ready so that one can work on real-time projects. 

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reviewer1249302 says in an UiPath review
User at a consumer goods company with 5,001-10,000 employees

The setup and licensing process are somewhat cumbersome. Additionally, the Studio publishing is somewhat antiquated within Orchestrator. Overall, it should be a much simpler process to move a process from Studio to production, specifically as an attended Robot. 

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reviewer1250985 says in an UiPath review
User at a tech services company with 51-200 employees

It is scalable, especially with the use of Orchestrator.

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Dhenn Espiritu says in an UiPath review
Senior RPA Consultant at Ernst & Young

There could be improvements made in in terms of debugging. Troubleshooting is hard.

I hope there can be more major improvements in Orchestrator, such as the ability to have session variables other than assets.

Being able to filter work queues, just like what Blue Prism has, would be a helpful addition.

There are some limitations like the UiPath Executor becoming stuck when running 10GB text files, which is something that really needs to be fixed.

The training is difficult and should be made better.

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reviewer1249089 says in an UiPath review
Customer Experience Specialist - RPA at a computer software company with 5,001-10,000 employees

The most valuable features are the ability to interact with almost all applications in Windows, ease of programming, excellent forum support for developers, free academy training, Orchestrator capabilities for BOT handling, and Citrix-supporting features during development.

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BalkishanSingh says in an UiPath review
RPA Developer at a tech services company with 201-500 employees

I would like to see the computer vision activity updated.

There should be a click-event-update activity present in the UI Studio where we can click a link and the result should act as a button. Right now, this feature is not available in such conditions.

The OCR should be made faster to save more time.

If I am buying production licenses from UiPath it should provide at least two or three nonproduction licenses for further use.

The Studio should be made interactive like Orchestrator.

The debug option in Studio is not working on breakpoints, which is an issue that I have already highlighted in the forum.

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Lakshman Ganta says in an UiPath review
RPA Developer at Tata Consultancy Services

We use UiPath for:

  • Financial domain
  • Excel automation
  • SAP automation
  • Citrix automation
  • Usage of Orchestrator queues
  • RE framework
  • Automating password resets
  • Security and governance
  • Rule-based exception handling
  • Large group deployment
  • Centralized repository for version control
  • Execution logs and credentials
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reviewer1250688 says in an UiPath review
User at a tech services company with 51-200 employees

The most valuable features are Excel Sheet manipulation operations and the Data Scrapping Wizard.

It provides for easy implementation of the project, where we can easily develop without coding, and there is well-defined process management in the orchestrator.

I can easily get support from the UiPath forum and through the mail.

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Ebin Abraham says in an UiPath review
Associate Consultant at a consultancy with 10,001+ employees

My primary use case of this solution was to automate BMC Remedy and SAP use cases. I used UiPath to automate various tasks in SAP. I developed several bots in client virtual machines using UiPath and then connected the virtual machine to the UiPath Orchestrator. Once connected, I scheduled the Bot.

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reviewer1251909 says in an UiPath review
User at a tech services company with 11-50 employees

Orchestrator is the feature that allows making use of robots for remote location systems. The work queue is the added advantage to maintain the bot data.

The inbuilt RE Framework makes development easier and fast.

UiPath helped me to automate the various complex and mundane processes. You can also run your Python and .NET code in UiPath, which makes the development easy.

The UiPath interface is very user-friendly and also it is easy to learn and use.

There are many online certifications in the UiPath Academy, so it helps the user to become a certified developer and learn everything from the online courses.

Support from the UiPath community is very good.

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reviewer1252698 says in an UiPath review
User at a wholesaler/distributor with 10,001+ employees

We were managing more than 1000 VBA macros and we knew there's even more out there in the business. By deploying UiPath bots, we have standardized the automation approach and it also gave us a centralized view and control of all automations deployed on the platform (Orchestrator).

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Umar Farooq , OCS says in an UiPath review
Oracle ERP Consultant at Al Falak

UiPath studio and orchestrator are pretty stable unless some human intervention is required within the process workflow.You might face hang or freeze but very minimal.

It can be case to case for the system you are using while i did install it i faced.

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Nilesh Pawar says in an UiPath review
Principal Solution Architect at a tech services company with 10,001+ employees

UiPath Cloud Orchestrator setup is pretty must straightforward, we manage to do a complete setup in a matter of a few hours time.

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reviewer1427226 says in an UiPath review
Managing Associate at a legal firm with 51-200 employees

The pricing for Orchestrator and unattended robots could use improvement. If we plan to roll out and implement more robots, then perhaps lower costs on Orchestrator and unattended robots would make adoption even easier. 

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Barry Rodick says in an UiPath review
Lead Consultant at Konexo UK

The most valuable aspect of UiPath is the fact that it's a low-code platform. Being able to use a low-code platform really lowers the barrier entry of introducing automation. Normally, you fill in a request to go to IT to get a development resource allocated, and then you spend six months trying to do a project. Because UiPath is a bit of a platform, you can quickly, within weeks, start to knock off automation and get it checked and then successfully deployed. The low-code development environment is key for us.

Now that we're scaling up and taking advantage of Cloud stuff, it's become a lot easier to use. When we started our journey, we just bought a couple of bots and had them sit around on machines. It was a bit chaotic and we thought that if we take advantage of their wider platform, the orchestrator environment, it would make life a lot easier because we have all the monitoring and management. We have access to that in one platform rather than having to watch the individual robots, which is where we started.

We're going to use the solution's AI-enhanced document understanding feature. It's something we're looking at to help us with invoices and incoming bills that come in. It's on the backlog. We haven't got to it yet.

UiPath enables me to free up capacity for people to work on new work because they are involved, they're less accessible. At the moment, the majority of our staff is focused towards the end time making sure that things are filed correctly. It's more about focusing resources rather than being more responsive.

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