Compare New Relic APM vs. New Relic Browser
New Relic APM is ranked 3rd in Application Performance Management (APM) with 16 reviews while New Relic Browser is ranked 24th in Application Performance Management (APM) with 2 reviews. New Relic APM is rated 8.6, while New Relic Browser is rated 7.0. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". On the other hand, the top reviewer of New Relic Browser writes "Stable and scalable but does not provide input regarding page performance". New Relic APM is most compared with Datadog, Dynatrace and Splunk, whereas New Relic Browser is most compared with New Relic APM, Akamai mPulse and Datadog.
Most Helpful Review | |
Use New Relic Browser? Share your opinion. | |
 Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: March 2020. 407,242 professionals have used our research since 2012. | |
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters. As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things. They have baseline level alerting. We detect issues using dashboards that we built on New Relic. Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause. The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful. New Relic has helped us in terms of the optimizing our print and loading times. It is a software solution as a service, so I don't have to manage it on-premise. | The most valuable features are infrastructure monitoring and application performance monitoring (APM). The solution is quite stable. |
Cons | |
I would like to see the company implement the AI auto-baseline feature which Dynatrace has. I would like if it could have predictive analysis. Today, we only have the option to configure thresholds. I would like an infrastructure network that provides real-time views, showing the issues. Compared to their competitors, they are missing some features at the moment. The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka. I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues. I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics. The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts. | It would help customers if there were an on-premises version available. The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help. |
Pricing and Cost Advice | |
Pricing is better with New Relic APM than Dynatrace. The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools. The detection piece of it brings us a big return on investment. The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing. Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace. The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good. The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers. We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us. | This is an expensive product. The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that. |
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Ranking  | |
Views 18,827 Comparisons 12,610 Reviews 16 Average Words per Review 416 Avg. Rating 8.5 | Views 998 Comparisons 727 Reviews 2 Average Words per Review 340 Avg. Rating 7.0 |
Top Comparisons | |
 Compared 22% of the time.  Compared 21% of the time.  Compared 14% of the time. |  Compared 43% of the time.  Compared 16% of the time. Compared 12% of the time. |
Also Known As | |
| New Relic Mobile | |
Learn | |
| New Relic | New Relic |
Overview | |
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you. | New Relic Browser provides deep visibility and actionable insights into real users' experiences on your website. With standard page load timing (sometimes referred to as real user monitoring or RUM), New Relic measures the overall time to load the entire webpage. However, New Relic Browser goes beyond RUM to also help you monitor the performance of individual sessions, AJAX requests, and JavaScript errors extending the monitoring throughout the entire life cycle of the page. |
Offer | |
Learn more about New Relic APM | Learn more about New Relic Browser |
Sample Customers | |
| Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits | Fairfax Media, Despergar.com, MercadoLibre, Veracode, Costa Coffee, Kiva, Alkami, Mondia Media, Bringmeister.de, Simplesurance, Confused.com, ReachLocal, Lending Club, Boozt.com, Trainline |
Top Industries | |
Financial Services Firm19% Media Company13% Software R&D Company11% Retailer6% Software R&D Company36% Comms Service Provider8% Financial Services Firm7% Media Company6% | No Data Available |
Company Size | |
Small Business38% Midsize Enterprise29% Large Enterprise32% Small Business26% Midsize Enterprise11% Large Enterprise63% | Small Business20% Midsize Enterprise30% Large Enterprise50% |
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: March 2020.
407,242 professionals have used our research since 2012.
See also New Relic APM Reviews, New Relic Browser Reviews, and our list of Best Application Performance Management (APM) Companies.
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