HAProxy Customer Service and Technical Support

Jared Bates
DevOps Engineer at a media company with 501-1,000 employees
The technical support has been, in one word, perfect. Every time I call, I’m on the phone with a representative within five minutes who is highly skilled and willing to help, whether in the case of critical issues or simple advice. They always make me feel like I can pick up the phone just to have a good conversation about a new feature, a bug, a "what if" scenario, or anything else. View full review »
Thomas Pike
ICT Manager at a non-profit with 51-200 employees
Customer Service: From initial approach to the donation of licenses to Carers ACT was a short and a pleasant experience. HAProxy appear to have a solid customer service team who are able to escalate quickly and appropriately. Technical Support: Carers ACT did not require technical support during our deployment. View full review »
Alex Davies
Production Engineering at a financial services firm with 201-500 employees
Technical support is truly exceptional. The initial layer is highly technical, and can reproduce problems and provide details. Serious issues are quickly escalated to the senior R&D team. View full review »
Haim Ari
SysOps Manager at a marketing services firm with 51-200 employees
We don't use commercial support. View full review »
John Taisto
Unix System Administrator at a financial services firm with 1,001-5,000 employees
I have never had to use the solution's technical support. View full review »
François Guillier
Expert Engineer at a tech services company with 10,001+ employees
Excellent so far. We have always been able to deal with any problem, quickly and efficiently. View full review »
Software5e4d
Software Engineering Lead at a tech company with 10,001+ employees
A+++. Super-quick to respond, and always on target with answers specific to the current issue. View full review »
RyanCollier
System Administrator at a retailer with 1,001-5,000 employees
Customer Service: The customer service is great. I haven't had to open many service requests, but for the few I have opened, support has always responded quickly. Technical Support: Out of 1-10, a definite 10. View full review »
Sandeep Sikka
Engineering Systems Manager and Data Scientist at a marketing services firm with 201-500 employees
Excellent. Both their Professional Services and Support Engineers that we have been working with are dedicated, have a high degree of expertise in the software, and with the entire stack in general. View full review »
Gary Galstian
Information Technology / Software Development with 501-1,000 employees
The technical support is very good , they are quick and responsive, which is essential for any product to succeed in this market. View full review »
Rudolph Dussel
User
No majors issues to contact them, but did contact them regarding questions about the product. View full review »
SeniorOp47fe
Senior Operations Engineer
We did not need technical support because the documentation is good. View full review »
Oren Alexandroni
Senior Vice President of TechOps at a tech services company with 201-500 employees
Very professional, helpful. View full review »

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