Apache Kafka Customer Service and Technical Support

OnurTokat
Senior Big Data Developer | Cloudera at Dilisim
Officially, I did not create any Kafka support tasks on the configuration support that is offered. I have created some questions on the stack overflow, however. Technical support is very good and I've found their response is very quick, giving you an answer within a day. View full review »
reviewer1247268
Technology Lead at a software R&D company with 10,001+ employees
We have not been in contact with technical support. For our first implementation with it, Kafka was already set up and running. When we did our PoC, I was not part of the team who was facing issues and it was they who were in contact with support. View full review »
MoulaliNaguri
Project Engineer at Wipro Technologies
In terms of technical support, we don't get that directly from Apache Kafka. We have certain cloud data distribution so we get assistance from our cloud data support. View full review »
Learn what your peers think about Apache Kafka. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,062 professionals have used our research since 2012.
Lakshmanan Panneerselvam
Owner at Binarylogicworks.com.au
I have not seen any problems with technical support. There is licensed support available, which is not the case with all open-source solutions. Open-source products often have issues when it comes to getting support. View full review »
SergeyGoncharov
Developer Infrastructure at Outbrain
I have never needed to use technical support. I know it's available but we haven't needed it because there's a lot of information on the internet that has helped us to solve our issues. View full review »
Mukulit Bhati
Product Manager at Insightgeeks
I haven't needed to contact their customer support. It's quite simple. I didn't need to contact them to manage my application. View full review »
AhmadMasamreh
IBMi/MIMIX Administrator at Arab Bank
I have not been in contact with technical support. View full review »
RABBAHMahmoud
Senior Technical Architect at RABBAH SOFT
I have never needed to contact technical support. My colleagues get support from here, in Morrocco. View full review »
Learn what your peers think about Apache Kafka. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,062 professionals have used our research since 2012.