Cisco AMP for Endpoints Customer Service and Technical Support

SunnyNair
System Architect at COMPASS IT Solutions & Services Pvt.Ltd.
The technical support has always been fantastic. It has never been a disappointing experience to be very frank. Cisco TAC has been very helpful. I worked in the presales team as well, so there is Partner Plus which has always been favored in terms of providing us with solution-based documents as well as presentations to take to our customers. In a couple of ways, I think we are doing a very good job in terms of the resources which are being provided as well as the support that has been designed around this product. View full review »
reviewer1150365
Solution Architect / Presales Engineer at a comms service provider with 1,001-5,000 employees
We haven't needed to contact their technical support because we've never had a problem that we couldn't resolve ourselves. View full review »
Mohammad Siraj
Deputy GM at Oregon Systems
For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors. View full review »
Find out what your peers are saying about Cisco, Microsoft, CrowdStrike and others in Endpoint Protection (EPP) for Business. Updated: April 2020.
408,154 professionals have used our research since 2012.
Edvins Logins
IT Security Services Owner at Atea Global services
We have not had any technical cases. View full review »
ChiefInfc2bb
Chief Information Officer at Sacramento County
The technical support is sufficient. Every time that we have had an issue, we call the tech support, and they are very responsive. View full review »
MohamedEladawy
Designer Engineer Cyber Security at Salam Technology
I will rate the technical support a six out of ten because their response time was very slow. Not as fast as they used to be. View full review »
Mohammad Siraj
Deputy GM at Oregon Systems
We're very satisfied with technical support. It's one of the best. View full review »
Ahmed-Dawood
CEO at Oriental Weavers
I am really satisfied with the technical support. View full review »
Reviewer4d1b
Network Administrator at Lili Valley Foundation
Technical support for this solution is good. View full review »
Find out what your peers are saying about Cisco, Microsoft, CrowdStrike and others in Endpoint Protection (EPP) for Business. Updated: April 2020.
408,154 professionals have used our research since 2012.