Cisco IOS SSL VPN Customer Service and Technical Support

reviewer900207
ITC Administrator at a non-profit with 11-50 employees
We have not really used Cisco's technical support because local support is good enough for us. After it is set up and stable then it doesn't really need much maintenance or attention. For us, in using the local support the wait is sometimes quite a long time. But it's okay for us. View full review »
HenriGeimer
Architect at Devoteam Belgium
The documentation that comes with the program is pretty clear and everything is explained well. So we haven't used the customer service yet. View full review »
Simbarashe Mazorodze
ICT Infrastructure and Security Services Manager at NATIONAL SOCIAL SECURITY AUTHORITY - NSSA ZIMBABWE
We work directly with local Premier Partners for Cisco, and they help us in terms of scoping the solution and checking our implementation. So I think that's how we contact Cisco support indirectly. But we also have instances where we contact Cisco directly, should we need other support, but it's really very rare. Most of the solutions features work perfectly. View full review »
Find out what your peers are saying about Cisco, Pulse Secure, Citrix and others in SSL VPN. Updated: May 2020.
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AsgharHamidi
IT Network Engineer at Brunnel
I have contacted technical support in the past, but nowadays our company is not allowed to contact Cisco directly because we don't have a contract with them. Intermediary companies can, however. In the past, I have been satisfied with the level of service I've received. View full review »
MiguelRomero
Founder and CEO at Aerium Proyectos y Consultoría
The technical support department is very good. View full review »
reviewer1090668
Information Technology Manager at a real estate/law firm with 51-200 employees
We get local support and we are satisfied with the support we get. View full review »
Umit Akarsu
Presales Engineer at E-DATA TEKNOLOJİ
The technical support is good. View full review »
JohnTamakloe
Solutions Engineer at a tech services company with 11-50 employees
Their technical support is good. View full review »
Find out what your peers are saying about Cisco, Pulse Secure, Citrix and others in SSL VPN. Updated: May 2020.
419,536 professionals have used our research since 2012.