HPE ConvergedSystem Customer Service and Technical Support

Mehmet Inoglu
IT Infrastructure Manager at Yıldız Holding
HPE is very good in terms of providing assistance as required. We do not have any issues with the support side of this device. We're quite satisfied with their level of service. View full review »
reviewer1276620
Technical Director at a consultancy with 1-10 employees
The tech support is really good, both online and with engineers. We've been satisfied with the level of service we've received. View full review »
reviewer906897
Product Specialist at a consultancy with 1-10 employees
I have never had any problems with the technical support for this solution. There are several levels of support available. These include simple Foundation care, which basically is a best effort. There is Proactive care, and even Datacenter care, which means you get an appointed account manager and much more rapid response. However, these options are expensive. View full review »
Find out what your peers are saying about Hewlett Packard Enterprise, Dell EMC, FlexPod and others in Converged Infrastructure. Updated: June 2020.
425,604 professionals have used our research since 2012.
reviewer946647
IT Consultant at a retailer with 10,001+ employees
The technical support from HPE is excellent. View full review »
Find out what your peers are saying about Hewlett Packard Enterprise, Dell EMC, FlexPod and others in Converged Infrastructure. Updated: June 2020.
425,604 professionals have used our research since 2012.