IBM Storwize Customer Service and Technical Support

C832
COO at a tech services company with 51-200 employees
We have our own engineers trained by IBM and they are certified. I don't really recall many real issues. As I think back, there has been nothing critical where we had to ask IBM to contact their own labs to find a solution. Day-to-day, we have almost no need for IBM to show up for any problem or technical issues. View full review »
Hashem Dabbas
Senior Systems Engineer & Support Contracts Manager at a tech services company with 51-200 employees
Nine out of 10. View full review »
Lazar Grubor
Systems Integration Expert & IT Consultant at a tech services company
Since our company staff and I are an authorised IBM service partner with certifications in servicing Storwize V7000, all the technical support towards our clients have been done by ourselves. Only when some part fails have claimed it from IBM, and that went fast. View full review »
Find out what your peers are saying about IBM, Dell EMC, Hewlett Packard Enterprise and others in All-Flash Storage Arrays. Updated: September 2019.
366,090 professionals have used our research since 2012.
reviewer1059243
Senior System & Storage Engineer at a energy/utilities company with 1,001-5,000 employees
- Bad response times View full review »
SeniorTeb154
Senior Technology Engineer at a consultancy with 10,001+ employees
Technical support is good. View full review »
Sergio Bulak
Diretor de TI at a tech services company with 51-200 employees
I have never used technical support for this solution. I haven't needed support. View full review »
Find out what your peers are saying about IBM, Dell EMC, Hewlett Packard Enterprise and others in All-Flash Storage Arrays. Updated: September 2019.
366,090 professionals have used our research since 2012.
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