McAfee Complete Endpoint Protection Customer Service and Technical Support

Juan Mora Zamorano
Security, Cloud & Project Manager at a tech services company with 201-500 employees
The technical support is excellent. View full review »
Axel Hellström
IT Consultant at a tech consulting company with 1,001-5,000 employees
The level of technical support at McAfee is 10/10. The support is just great. Often they solve all the problems or give you advice on how you can improve the policy to work even better. I don’t think I’ve ever spoken to any support which makes a customer happier than McAfee support. It just feels like they care about the customer. View full review »
Director with 11-50 employees
I would rate their technical support an eight out of ten. It's not a ten because I would like to see them resolve a case within the day. Sometimes it takes them a long time. View full review »
Shahid Abuareeb
Delivery Manager at Jlogic Innovations
Tech support is not as helpful as they were in the past. View full review »
VP Tecnología at a tech services company with 10,001+ employees
We have a very skilled tech support technologist who helps us with our inquiries. View full review »
Enterprise Information Security Engineer at a tech services company with 201-500 employees
Quite unsatisfactory. Sometimes cases will last for weeks without significant progress. View full review »
System and Network Administrator at a retailer with 201-500 employees
Customer Service: Good. Technical Support: Good. View full review »
Andrew Njagi
Communications and Networks Engineer at a transportation company with 1,001-5,000 employees
I have not used tech support for this solution. View full review »
Iseoluwa Olusakin
Network Security Engineer with 11-50 employees
Five out of 10. View full review »

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