Micro Focus Software Security Center Customer Service and Technical Support

AVP at a tech vendor with 1,001-5,000 employees
I have been in contact with technical support on a number of occasions, including a couple of meetings to discuss issues that we were having. We have been interacting with them. My understanding from colleagues and friends in other companies is that nowadays, the service and support is not that great. I think that it used to be good, but now the responses are very slow. View full review »
Head Of Information Security at a tech services company with 51-200 employees
Technical support is not good because they respond slowly and the documentation is not clear. You cannot directly follow the setup guide. I would rate their technical support a five out of ten. View full review »
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