Microsoft MDS Customer Service and Technical Support

GaryM
Data Architect at a non-profit with 1,001-5,000 employees
Customer Service: Microsoft was incredible during beta testing but customer services hasn't been needed since much earlier versions that had installation bugs. Documentation online is missing some critical installation nuances such as SqlServer security settings needed in order to deploy models. Technical Support: There is a great amount of information available on the web for this product and its relatively simple so direct technical support has been rarely needed once we were off the beta version. View full review »
reviewer1222620
System Engineer at a university with 1,001-5,000 employees
Technical support is okay, we have not had any problems. In the future, we plan to move to Office 365. In the next financial year, we will be purchasing the license for Office 365. View full review »
Archidata67
Data Architect at a government with 10,001+ employees
Technical support is very good. View full review »
Find out what your peers are saying about Microsoft MDS vs. Orchestra Networks EBX and other solutions. Updated: January 2020.
397,082 professionals have used our research since 2012.
reviewer1153395
Decision Consultant at a consultancy with 1-10 employees
I have not been in contact with technical support. When I encounter issues I search for solutions on the web. View full review »
PaulOhuche
Owner at PARA SYSTEMS LTD
The technical support is good. We are responsible for the maintenance of the program for our clients, and I believe that we've provided good support so far. View full review »
Find out what your peers are saying about Microsoft MDS vs. Orchestra Networks EBX and other solutions. Updated: January 2020.
397,082 professionals have used our research since 2012.