Microsoft MDS Customer Service and Technical Support

GaryM
Data Architect at a non-profit with 1,001-5,000 employees
Customer Service: Microsoft was incredible during beta testing but customer services hasn't been needed since much earlier versions that had installation bugs. Documentation online is missing some critical installation nuances such as SqlServer security settings needed in order to deploy models. Technical Support: There is a great amount of information available on the web for this product and its relatively simple so direct technical support has been rarely needed once we were off the beta version. View full review »
Archidata67
Data Architect at a government with 10,001+ employees
Technical support is very good. View full review »
reviewer1153395
Decision Consultant at a consultancy with 1-10 employees
I have not been in contact with technical support. When I encounter issues I search for solutions on the web. View full review »
Find out what your peers are saying about Microsoft MDS vs. Orchestra Networks EBX and other solutions. Updated: September 2019.
370,827 professionals have used our research since 2012.
Joe Keating
Chief Data Officer at a tech company with 11-50 employees
I would give technical support a rating of 9/10. View full review »
Find out what your peers are saying about Microsoft MDS vs. Orchestra Networks EBX and other solutions. Updated: September 2019.
370,827 professionals have used our research since 2012.
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