NETSCOUT nGeniusPULSE Customer Service and Technical Support

Anthony Mirra
Lead Network Engineer at a tech company with 10,001+ employees
Technical support is okay. It depends on whom you talk to. The first level can be a struggle at times, but once you get to the right person, a knowledgeable person for your issue, they're really good. It's just that getting to that person is sometimes a struggle. View full review »
Grant Massey
IT Manager at a comms service provider with 10,001+ employees
Technical support is very quick. They're very responsive and knowledgeable about everything we've asked so far. View full review »
Find out what your peers are saying about NETSCOUT, ExtraHop Networks, eg Innovations and others in Network Monitoring Software. Updated: August 2019.
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