Oracle Forms Customer Service and Technical Support

Mechanical Designer at a comms service provider with 501-1,000 employees
On a basic level support is very good. Sometimes during troubleshooting of an issue, you get bug patches from the Oracle support to resolve the problem and that is good. But the documentation side of support is very cumbersome and difficult to understand. There is a huge amount of very detailed documentation available on the site. For a technical user, this is a good thing and it is a place to get answers, but at the same time, it is not so easy to find what you need. View full review »
Ahmad Abdulfattah
Senior Solutions Architect at a tech vendor with 501-1,000 employees
Technical support is good. View full review »
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