Planview Spigit Customer Service and Technical Support

Eli Gerson
Manager of Innovation at Ameren Corporation
Spigit's technical support is really excellent. They are so responsive to us, both in how fast they respond to us and in the completeness of their replies. They're transparent around how long things will take. We've never had an issue where it's taken time to get solutions or made it so that something is not working well. They're really an A-plus across the board for us in their support. View full review »
Kori Patrick
Technical Manager, Innovation R&D at Enbridge Gas
The technical support has been good. I use the chat feature quite a bit, so I get support right away there. I also use the support at spigit.com where I submit loggable issues and questions. I have gotten good support there. View full review »
Nick Tso
Sr. Manager of Strategy at Sutter Health
I haven't had a ton of interaction, but when I did use the technical support feature in Spigit they were pretty prompt and I got what I needed. View full review »
Learn what your peers think about Planview Spigit. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,350 professionals have used our research since 2012.
JoanSureshkumar
Sr Innovation Coordinator at Advance Auto Parts, Inc.
I love our Spigit team and the team that I have been working with. Anytime we have any issues that are quick, the IT team has been very quick to respond. Overall, the experience has been fantastic. Even though we have these little things that we feel can be improved upon, it's been an amazing experience. I would like to mention Sam Head and Adrianne Rehn from the Spigit team. View full review »
AntoinetteBurrell-Willoams
Business Analyst at American Express
I have not used the technical support. View full review »
reviewer1289688
Innovation Manager at a financial services firm with 1,001-5,000 employees
We moved single sign-on vendors. The tech support was a wonderful resource helping with that, as we had quite a few problems that were generated on our side. They were fabulous in helping us identify what our problem areas were and working through those so there was minimal impact to our 1,800 users. View full review »
reviewer1286520
Lead Intellectual Property Engineer at a manufacturing company with 51-200 employees
The technical support is very good. View full review »
Learn what your peers think about Planview Spigit. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,350 professionals have used our research since 2012.