Rally Software Customer Service and Technical Support

PratapMysore
Test Automation Architect at CenturyLink
I have not contacted technical support. But there is a voting option available for customizations. If I need an additional field or something needs to be enabled, if more than 60 percent of users vote for it, the CA team will enable that. They have responded well to these types of requests so far. View full review »
Bryan Nelson
Agile Coach at T-Mobile
It is really good. In addition to tech support, we have had the agile success program supporting us. They are very responsive, helpful, and available. When we have needed tech support, they have been able to help guide us through it as well. So, really helpful. View full review »
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