Salesforce Marketing Cloud Customer Service and Technical Support

Chloe Anne O'hara
Senior Marketing Automation Consultant at CloudShift Group
Customer Service: This is dependent on the license you purchase. * I would rate Standard Support 8/10. * I would rate Premium Support 10/10. Technical Support: This is dependent on the license you purchase. If you have a standard support agreement and need a quick fix, I would recommend escalating your cases as soon as the option appears in your case log. * I would rate Standard Support 5/10. * I would rate Premium Support 9/10. View full review »