SonicWall Email Security Customer Service and Technical Support

GUL EMÄ°R
Presales Engineer at a tech services company with 11-50 employees
I used SonicWall support sometimes. Most of the time I research and I solve any problems I have by myself because it is quicker and often easier. The company's actual support should be a little bit better. On the other hand, I learned solutions to issues simply by doing some research on the SonicWall web pages and community. If I need some answers, I found I can resolve it through other options they provide in the community. Sometimes support staff didn't seem to know as much as the user community, or they don't give as much information as they should for users to be able to resolve an issue. Because of these things, when I had problems with SonicWall Email Security, I was more inclined to solve any problems I had by myself. So support could definitely be upgraded. View full review »
AmirSyed
Director / CEO at ZAM Food Industry Pvt Ltd
We have not been in contact with technical support. Our own IT team is managing our email security and have been able to resolve any issues. View full review »
Sadiq Abdulwahab
Network Administrator at Nigerian Security Printing & Minting Plc
There is no support offered in my country. The closest options may be South Africa and Dubai, but with the time differences, it takes a long time to get assistance. View full review »
Find out what your peers are saying about SonicWall, Barracuda Networks, Cisco and others in Email Security. Updated: September 2020.
437,208 professionals have used our research since 2012.
Yasser Hamed
Founder at Oman Shipping Company
We contacted technical support over the issue with the logs stopping. They did something on the backend and the logging started again. View full review »
Find out what your peers are saying about SonicWall, Barracuda Networks, Cisco and others in Email Security. Updated: September 2020.
437,208 professionals have used our research since 2012.