Teledyne LeCroy Oscilloscopes Customer Service and Technical Support

DrProducbac2
Director of Marketing & Product Planning at a manufacturing company with 501-1,000 employees
My team is constantly contacting our SME or sales to talk about concerns or specific know-how about how to go about doing something. Or, how to go about fixing something that's a behavior which is just difficult. Even just to say, Is this real? Does this need calibration? Is there something wrong? How would you be able to do X, Y, or Z?" View full review »
Packagine420
Packaging R&D Engineer at a tech company with 10,001+ employees
For technical support, we can call online or send an email, which is good. If we have issues, we will send the oscilloscope for validation or to be fixed. We have someone who deals with these type of issues. We haven't found too many issues for it yet. View full review »
Engineer0db3
Staff Engineer at a tech vendor with 501-1,000 employees
The technical support is very good. They get back to you in a half a day to inside of a day. There have been no issues with the tech support. View full review »
Find out what your peers are saying about Teledyne LeCroy, Keysight Technologies, Tektronix and others in Oscilloscopes. Updated: November 2019.
382,745 professionals have used our research since 2012.
Engineerc98d
Engineer at a tech company with 51-200 employees
The technical support helped me go over the Protocal Analyzer, analyzing the PCIe PETracers, etc. I have been satisfied working with them. There was a learning curve for a few days, but the support guys helped me to analyze the tracers. View full review »
Productddf5
Product Architect at a tech vendor with 5,001-10,000 employees
I just call or send an email to the vendor directly. They're located right here in the Valley. View full review »
Find out what your peers are saying about Teledyne LeCroy, Keysight Technologies, Tektronix and others in Oscilloscopes. Updated: November 2019.
382,745 professionals have used our research since 2012.
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