Ubiquiti Wireless Customer Service and Technical Support

Walter Shelver
Owner at CableWeb
Their technical support is very organized, very well run, and very informative. I have had the Ubiquiti country manager and his support team follow up with me up to a month after I reported a fault to find out if my fault has been resolved. The Ubiquiti support was brilliant. View full review »
Walter Shelver
Owner at CableWeb
The technical support for this solution is very good. Even contacting support from South Africa, it only took me an hour to resolve my issue. I had one of Ubiquity's technical support people online. I had follow-up emails from them afterward because they wanted to make one hundred percent sure that my system was running. In terms of waiting, the times were not longer than I had averaged with places like Microsoft or NETGEAR. In fact, Microsoft support could be hours later. This solution has actually been quicker than most of the other products. View full review »
Henk Uittenbogaard
CEO at AnyWi Technologies BV
We have engaged with technical support. The service we use is actually my colleague. They're good at dealing with technical things that we don't already have experience with. View full review »
Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,062 professionals have used our research since 2012.
Alexander Ernst
IT Manager at IMP Bautest AG
I've never needed any technical support for the product. View full review »
reviewer965880
Network Engineer at a tech services company with 51-200 employees
We've never had to contact technical support. We fix any problems ourselves. View full review »
Eli Abitbol
Director at Existco PTY LTD
Ubiquiti technical support is very good. View full review »
Badar Raqeeb
Team Lead at a tech services company with 51-200 employees
There is enough material on the internet if you need to resolve a problem. You don't have to contact their support. View full review »
Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
420,062 professionals have used our research since 2012.