IT Infrastructure Monitoring Features

Read what people say are the most valuable features of the solutions they use.
D6B8 says in a Zabbix review
District Technology at a K-12 educational company or school with 1,001-5,000 employees
The feature which I like the most would have to be the GUI. At first, I was put off, as I felt it was too complex or busy. Upon using it to setup devices, I found it was well laid out and has come a long way. View full review »
Tim Huerter says in a Centreon review
Senior Networking Consultant at S&L
One good feature is you can see a big picture of your entire infrastructure. If one component is not reachable, this doesn't mean that you have other hosts which are not reachable, and you can see the cause of it. You can see the reason why your servers or program isn't available to the public. Therefore, you can solve the problem and save a lot of time in detecting the problem, so you don't have to search for it. You can see the problem right in the traffic interface. Another thing that is very powerful in Centreon is the possibility to use third-party modules. You can integrate different modules into it, so you can use the collective data in different ways for different needs. You can also create some events with it for support tickets, which is great stuff. You can automatically create some support tickets to support your IT department for an efficient way to work. The data visualization features are great because you can get a view of the past. You can see some concurrent data correlations, because you can see your data usage over the past couple of weeks or months, so you can do capacity planning for the future. E.g., for capacity management, if you have to expand your storage, then you have more possibilities to use third-party modules or you could also buy a commercial one, like Centreon MBI, which is an enterprise feature of Centreon. Using the module, you can create reports automatically. Another benefit could be to use Centreon BAM because there you can design business cases and define KPI to get notified in a special way of escalation (first-, second, thirdlevel support, …) The great thing about Centreon is that it is also based upon Nagios. However, Centroen also provides the EPP, Enterprise Plugin Pack. The plugins are capable of monitoring nearly all data you want. The only necessary thing to get to your goal is it needs the destination that you want to monitor. This means you will have to have an API or some other way to make a call to the destination, so the destination can respond to it. If this is possible, you can nearly monitor all things with Centreon. This is very nice because you can monitor technical stuff and also normal things, like availability of some services, which are being used by your customers, your colleagues, or yourself, so you may get a view of the functionality behind it. Centreon is not just a monitoring system, because if you take care of it, you will get great documentation and an overview of your topology without spending additional time to create or achieve that goal. View full review »
reviewer1093260 says in a Pandora FMS review
The most valuable feature is that it is an all-in-one monitoring system. It handles a server, network devices, log management, and remote connections. Some other features we find valuable are: * Easy to deploy and easy to extend. * Ready to use application plug-ins like SAP, VMware, and Weblogic * Topology-based monitoring * Business model, service-based monitoring View full review »
Fahd Mirza Chughtai says in a Moogsoft review
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing. In terms of other products it works with in our environment, it integrates well with ServiceNow. View full review »
Stephen Davies says in a Centreon review
Chief Technology Officer at a comms service provider with 51-200 employees
All of it is valuable: * ability to schedule downtime * intensity or depth of monitoring which it does * different plugin packs * Centreon MAP * Centreon BI. View full review »
Viktor Muransky says in a Centreon review
Global IT Operations Manager
The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control. View full review »
Jake Lao says in a Centreon review
Global Operations Center Lead at a logistics company with 10,001+ employees
I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring. View full review »
Consulti67 says in a Moogsoft review
Consultant at a financial services firm with 10,001+ employees
The most valuable part of the product at this stage is the diagnostic capability in identifying what are essentially false results that steer us away from solving the actual problems. View full review »
Olin S. says in a Pandora FMS review
Director of Information Security and Technology at a healthcare company with 11-50 employees
Easy installation of the Windows-based agent has made reporting foolproof. This solution has screens that are easy to understand and provide a wealth of information. Inventory tracking and auditing have become much easier to visualize. Ability to integrate with other software is very helpful, as well. View full review »
IT Manager at a manufacturing company with 1,001-5,000 employees
From a TrueSight perspective, we love the Capacity Optimization. We manage to collect almost all our capacity information through agents, without having to deploy a capacity agent. We've already saved some money. We're now provisioning more for obsolescence than we are for expansion because we now know exactly what we've got. One of the nice things about it is that we've now put Capacity Optimization in all our plants and mills, where the money's actually made. The flexibility of the MRL is great. The various abilities to use native KMs to connect to a lot of things that we're doing with the hardware monitoring into the consolidated stuff, like SharePoint, is great. We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP. We use the scripting KMs for a lot of stuff that we have to script ourselves. We're also doing a lot of SNMP polling for devices. We've got some places where we really couldn't use a traditional agent and we deployed a Java agent that we wrote. For example, we might be monitoring UPS's out in the field using a Raspberry Pi and pushing that data back up. The problem with UPS's out in the field, when you have thousands of them, is that you don't know that the battery's bad until the power goes out. This gives us the ability to enable them to report back via SNMP. View full review »
KODZOVI Loïc says in a Nagios XI review
CIO at a financial services firm with 10,001+ employees
The most valuable feature is the setup wizard. The wizard just asks you for simple details and automatically starts collecting logs. It will give you some hints to configure your login on remote devices. View full review »
David Olusesan says in a SolarWinds NPM review
System Administration at a tech services company with 201-500 employees
The most valuable feature is the notification that we get, via email, when a device in our network goes down. View full review »
Vice President of Managed Services at Park Place Technologies
The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable. We have one Knowledge Module that we're using today, which is the Sentry KM. We're bringing on the operating system Knowledge Module. The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud. It's one presentation layer, one path with these Knowledge Modules, which we can add to it to get greater breadth. That enables Park Place to provide one pane of glass over all those layers - hardware, OS, app, and cloud - which gives us a really good opportunity with the AIOps piece to get root cause analysis. And that's what our customers want: one pane of glass and a detailed root cause. If you've ever been in a data center when something goes wrong, the first thing they ask is, "What happened? What went wrong? Why did it break?" It's the Knowledge Module which is the biggest feature that benefits us. View full review »
reviewer1093074 says in a Pandora FMS review
IT Consultant with 1-10 employees
The most valuable features are: * It's an all-in-one solution for monitoring cloud, virtual, network, and server environments * Service perspective monitoring * Agent and agentless monitoring * Effective reports * You can configure several types of architecture for high availability or load balancing. View full review »
Verena Merian says in a Pandora FMS review
The most valuable features are its intricate alarm system and the simplicity of the license. View full review »
Shirwan Khan says in a PRTG Network Monitor review
Infrastructure Engineer at Lookers plc
It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything. It is very broad in regards to what it can actually cover. We look after corporate environments for websites and SQL Server, and it's just a one stop solution for us. It also works well out-of-the-box. The remote probes are great because they lessen the load across to the main server. The probes work really well, and we have probably about 15 of them now across all our environments, which definitely increases performance. View full review »
Sanket Wartikar says in an ITRS Geneos review
Senior Manager - Trading Systems Support
It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces. The ITRS dashboards monitor real-time data. There are two processes. One is that it reads from files via netprobes that are installed on all the servers. They read the respective online files which are updated every two seconds and then display the online data. The second process is that the dashboards are updated through scripts. ITRS servers run scripts and collect all the data. That is how real-time monitoring is done. It also provides integration with ticketing tools. Whenever there is an alert, ITRS can directly open a ticket in a particular ticketing tool. We can also view the logs from the time of an alert and back, or at ten minutes before the alerts, or two hours or one day before the alert. We are also able to shift all the rules from one server to another. And recently, we have started using automated actions when there are critical alerts. View full review »
Matan Moser says in a Centreon review
Project Manager, Cloud Services with 501-1,000 employees
When we started using it, our work was based on Nagios completely. What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, in Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other. I also really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly. In terms of the data visualization features, since we're not looking for anything too particular or too complex, it works for us. It's very easy to find exactly what alerts you have. It's very easy to filter by a specific alert. It's very easy to search. It's very easy to configure a specific relation between alerts, to see what's good and what's bad at a given place. I would compare it to something like Excel, perhaps. Visually, it's very easy to work with. Maybe you can't do things that are too complicated or have some sort of BI, but it has what we're looking for. What we need to understand is: Where is the alert, is there anything else affected, is it clear? And then resolve it as fast as we can. It's a very straightforward, non-complex GUI. View full review »
Guillain Sanchez says in a Centreon review
Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees
The collection part, due to the flexibility and scalability. View full review »
CEOCTObe66 says in a Centreon review
CEO & CTO at a tech services company
The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their respective information systems. View full review »
Ralph Stoker says in a vRealize Network Insight review
Infrastructure architect at State of Ohio
The most valuable feature for me is the different views that you can get when selecting an application or a VLAN. It shows you the traffic flows. It gives you a visual representation of something that, in text, just may not make as much sense. That is valuable to me because, from my perspective, I don't own any of the applications, so I don't know how they would communicate normally. This gives me a little insight into which servers interact with what else in the environment and it helps me to maintain them in a more appropriate manner. I can see who's tied to what, and whether or not they're critical. It's also user-friendly. It's similar to the GUI that most VMware products are moving to, and the consistency across those makes it easy to switch from one product to another. Also, the search bar at the top is plain text and it helps you, it guides you along with your search query, and that helps. The first day you're in there you can start building actual queries. View full review »
NetworkS4cce says in a CA Performance Management review
Network Specialist
The metrics that it's able to track and that it's able to trend, Keep in mind, because we have not updated, it's to the point where I've got to build a complete separate system with the latest version, and then map over all the users and customization, etc, then swap IPs to bring the previous system down so that we'll be on the latest. There are about two years worth of updates that I'm missing out on at the moment. I'm hoping that there are a lot of updates and nice, new features that have been added. So, really, I've been in the dark ages as far as running for a while now, but the feature that is inherent to its core, of being able to graphically represent a trend and status, is nice. View full review »
ITProjec4a84 says in a Centreon review
IT Project Owner
The monitoring of our infrastructure, but it is very important to have a BI report because we must monetize everything. The monitoring is good, but we must also have a bigger view of the infrastructure. So, the BI report is very important. View full review »
Kadri Kalpus says in a Centreon review
Monitoring expert
It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup. Also, the downtimes feature where, for example, if the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms. View full review »
PankajSoni says in a ScienceLogic review
Sr. Consultant at a tech services company with 10,001+ employees
Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS. View full review »
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