Bomgar Remote Support Customer Service and Technical Support

it_user515472
ICT Technology & Release Manager at a healthcare company with 1,001-5,000 employees
Technical support is always good when engaged. We do not need to contact often. We mainly engage to answer questions regarding upgrades to the service. Always helpful and responsive. Account management is always on hand. View full review »
Dilip Kulkarni
Senior Professional at a tech company with 10,001+ employees
Customer Service: Highly professional level. Technical Support: They provide high quality and timely support. View full review »
Kevin Baldwin
PC Technician at a university with 501-1,000 employees
We rarely need support for anything, but when we do, they are on it and always helpful. View full review »
Find out what your peers are saying about TeamViewer, LogMeIn, BeyondTrust and others in Remote Access. Updated: June 2019.
347,894 professionals have used our research since 2012.
Robin JøRgensen
Application Specialist, Application Operation Digital Advisory & Application Services at a tech services company with 201-500 employees
I would rate the technical support as a nine out of 10. They are polite, quick, and good with follow-ups. View full review »
Eric Wyman
Systems Administrator at a energy/utilities company with 51-200 employees
Support is very responsive and great to work with. It is not common to need support very often. The product does not really run into any issues. View full review »
Mag
IT Support Specialist
We have had to reach out only one time to Bomgar customer service. It had a pleasant, speedy resolution. View full review »
Find out what your peers are saying about TeamViewer, LogMeIn, BeyondTrust and others in Remote Access. Updated: June 2019.
347,894 professionals have used our research since 2012.

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