Cisco SD-WAN Customer Service and Technical Support

reviewer1273860
Pre-sales consultant at a tech services company with 10,001+ employees
Technical support is very good, better than most of the vendors in the market, but they charge for it. View full review »
reviewer1281732
Solution Director at a comms service provider with 10,001+ employees
I haven't been in touch with technical support. I personally have a strong relationship with pre-sales people, but not technical support itself. View full review »
reviewer1289013
System Engineer at a tech services company with 1-10 employees
Regarding technical support, we only really needed them to assist us with the implementation of this solution and we haven't had to open a case since them. We were satisfied with their level of support. View full review »
Learn what your peers think about Cisco SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.
Steve Roy
Senior Director, Network Engineering at a tech vendor with 1,001-5,000 employees
AthumanJuma
Data Center Engineer at Emerging Communication Limited
I have not contacted Cisco support specifically about SD-WAN, but I have dealt with them on other occasions and they are good. I would rate them a seven out of ten. Overall, I am satisfied with the support. View full review »
reviewer848847
Network Analyst at a real estate/law firm with 1-10 employees
Cisco is always good with technical support, it's easy and the contact is fast when you really need it. View full review »
reviewer848847
Network Analyst at a real estate/law firm with 1-10 employees
The Cisco technical support is pretty good. They are easy to contact if you need support and they are pretty fast. View full review »
Majid Yousuf
Information Technology Network Engineer at Loons Group W.L.L.
We've found the technical support to be quite helpful. We've used it both on desktop and in front of clients and we've been satisfied with their level of support. You can also go online and view solutions to queries. View full review »
PavanKumar10
Owner at SCO`Scope Consulting Private Limited
We have the technical knowledge on our side. We get very little support from Cisco, so we rely mostly on our own team. View full review »
Muhammad Zakaullah
Sr. Network Engineer Consulting Services at a consumer goods company with 1,001-5,000 employees
I believe the Cisco technical support as compared to other principles is some of the best support we've ever seen. View full review »
reviewer731289
Head IT Operations at a tech services company with 1-10 employees
I have contacted technical support several times during the deployment phase and while troubleshooting. They are amazing. They are really helpful and the support is perfect. View full review »
Learn what your peers think about Cisco SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.