Compellent Customer Service and Technical Support

Stephane
Consulant at a software R&D company
I am very impressed by the simplicity of the solution. They have very good support system called CoPilot. Whenever I contact them, they are very efficient. Whenever a customer calls them, they immediately take his problem in account wihout going through a support level 1; we are immediately in contact whith expert. View full review »
KristianPalsmar
Director of Technology with 501-1,000 employees
I'm very satisfied with the company's technical support. It's very nice. We were using Dell's Copilot Support and it was really very good. View full review »
Coo5678
COO at a tech services company with 11-50 employees
Technical support is good. They have good information and good remote monitoring of the systems. There are good accessibility and knowledgable engineers, so overall, we have a very good impression of the support of this solution. The take a reasonable amount of time to answer our queries. View full review »
Learn what your peers think about Compellent. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,214 professionals have used our research since 2012.
reviewer1122030
Chief Business Technology Consultant at a tech services company with 51-200 employees
The technical support is quite good, especially coming from the speed of the technology and support that we received in the past. So yes, it's quite recommendable. View full review »
Yap Ming Cur
IT Manager at a pharma/biotech company with 5,001-10,000 employees
The Phone Home support is very good. It provides proactive troubleshooting and responds to end-customers like us. We also have a local vendor to support us and all our IT infrastructure. They are acting as our consultant. View full review »
GaurangPatel
Technical Director at Allot Group
The technical support is reasonable but I feel that the turnaround time is very high and can be improved. View full review »
reviewer1273260
EMC Storage & Backup Implementation Specialist at a tech vendor with 1-10 employees
Support wise, it's very stable. The support is 100% good. Support is the key for Dell EMC. View full review »
BenoitQuenet
Senior Consultant at a tech services company with 1,001-5,000 employees
The support is good. View full review »
SystemEng457
System Engineer at a tech services company with 51-200 employees
Technical support is very good. I do use it from time to time and it's always excellent. View full review »
OlegDubitskyi
Pre-Sales Architect at a tech services company with 1-10 employees
I think that Dell EMC is one of the best technical support services in Ukraine. I am satisfied with the technical support. View full review »
Learn what your peers think about Compellent. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,214 professionals have used our research since 2012.