HPE BladeSystem Customer Service and Technical Support

ITManager907
IT Manager at a media company with 501-1,000 employees
We have contract support with HPE. View full review »
Nugroho Cahyo Riadmojo
IT Network And Infrastructure Engineer at a manufacturing company with 201-500 employees
Customer Service: The Customer service is great!!! As long you're covered by the warranty or maintenance aggreement. the response time is under 1 hour after you raise a ticket. Technical Support: It have great technical support with quick response, if you have maintenance contract with HPE (HP Enterprise) View full review »
Sven Bo Roenn
IT Infrastructure Architect at a financial services firm with 1,001-5,000 employees
Tech support is very effective and fast but it depends on the level of your support agreement. We had the P24 level and HPE are very responsive. View full review »
Find out what your peers are saying about Cisco UCS B-Series vs. HPE BladeSystem and other solutions. Updated: September 2019.
366,486 professionals have used our research since 2012.
ServerOp52
VMware Software Engineer at a tech services company with 5,001-10,000 employees
We have good support from HPE. View full review »
it_user567672
CTO at AFP
We're using it. It's really good because the engineers that support our infrastructure are really good and, fortunately for them, there aren't problems very often. View full review »
Ehab Nafea
Infrastructure Architecture & Planning Manager at a financial services firm with 1,001-5,000 employees
The tech support is very good, but we usually use our own staff, and revert back to HPE if we are in need of extra support. View full review »
Reviewer7839213
Scientist/Engineer 'F' with 1,001-5,000 employees
The technical support is the best. View full review »
Orhangazi Yıldırım
System Architect at a financial services firm with 5,001-10,000 employees
HPE's customer service is almost perfect, they are number one, at least in this class. View full review »
Aurelien Saint Maxin
Architect with 10,001+ employees
The technical support is helpful. They changed the PCs when the motherboards crashed. I feel like I reach the right person whenever I call them. View full review »
Ahmad Hassan
Technical Consultant at a tech services company with 201-500 employees
I would rate technical support at a nine out of 10. View full review »
Reviewer912009
IT Administrator at a tech services company
Tech support is good to very good. View full review »
Alfousseynou Bomou
engineer at Platform Technique
Find out what your peers are saying about Cisco UCS B-Series vs. HPE BladeSystem and other solutions. Updated: September 2019.
366,486 professionals have used our research since 2012.
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