IBM Maximo Customer Service and Technical Support

Manager OSS & System Admin at a comms service provider with 5,001-10,000 employees
The support is not bad because we have a local support team that is available around the clock. We have a local support contract with one of the service providers that offers complete support for a variety of products. For cases that the local team is not able to handle, we can open up a ticket with the IBM product team and they respond accordingly. Ultimately, in any case, the support is fine. View full review »
Senior Software Quality Analyst at a tech services company with 1,001-5,000 employees
I have not been in contact with technical support. View full review »