Microsoft BI Customer Service and Technical Support

Gary Gonsalves
Consultant at a consultancy
In terms of Microsoft Power BI, if there was ever a query, you can find support online. There's a lot of help available but what I generally meant was I have been using Microsoft Office products through the Office 365 subscription business and the support of Microsoft Office, in general, has always been really good. They usually come back on the very same day and try and solve the problem. This is not something I've experienced with other platforms in the past. View full review »
Actnt932
Accountant at a government
I always just try to Google if I have issues, and a lot of time that is perfectly good. I just need to know the basics. View full review »
Juanjo Gomez
IT Director at a manufacturing company with 5,001-10,000 employees
I would rate technical support for this solution at nine out of 10. View full review »
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Business Intelligence (BI) Tools. Updated: September 2019.
372,124 professionals have used our research since 2012.
John Gaskell
Head of IT at a construction company with 10,001+ employees
They are fabulous. View full review »
Dipak Bhudia
Founder with 1-10 employees
I haven't used tech support specifically for Power BI but, in general, for Office and Office 365, it has been very responsive. View full review »
Amanda Zhou
Senior Business Analyst, Big data at a manufacturing company
The technical support team is quite responsive and helpful. They are responsive to our questions in their forum. View full review »
itspec564565
IT Specialist at a wholesaler/distributor with 1-10 employees
We use information from the Internet everyday. View full review »
Dung Dinh Tien
Database Expert & BI Developer at a outsourcing company
It is not excellent, but enough to resolve our issues. View full review »
Norbert Langewiesche
Interim Manager Supply Chain / IT with 501-1,000 employees
We have not needed to use technical support. We are able to do everything by ourselves. That is one of the main reasons that we like the product. View full review »
Da672Anly239
Data Analyst at a tech services company with 11-50 employees
We have not had a need for technical support for this solution. View full review »
Salahuddin Almohammadi
Group IT Manager with 10,001+ employees
I watch videos and read training materials. I practice and apply them to circumstances of technical support. View full review »
Sonali Mali
Engineer at Jade Global
The Microsoft tech support blog was very helpful to me. But, it supports the non-BI people also. View full review »
Guru Javvadi
Software Engineer at a energy/utilities company with 51-200 employees
Tech support helped us handle the implementation to completion. They were helpful. View full review »
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Business Intelligence (BI) Tools. Updated: September 2019.
372,124 professionals have used our research since 2012.
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