Oracle Cloud Customer Service and Technical Support

Sameer Quraishi
Information Security Officer at Zamil
The technical support is good. We faced quite a few issues when we installed the program, but the support team assisted us. View full review »
Shalvin Narayan
Manager IT at a comms service provider with 501-1,000 employees
We have had the opportunity to call technical support and we do like their services. There are not any problems with that part of the experience at all. They are good at what they do. View full review »
Venkatraman Bhat
Delivery Head - Database and Infrastructure Services at Tech Mahindra Limited
We speak with technical support on a weekly basis. Sometimes, multiple times during the week. The support for this solution is good, but it has to improve because when you compare it to other providers, there is a lot of room for improvement. The quality of the support is good, but the turnaround time for responses is something that is an issue. View full review »
Find out what your peers are saying about Oracle, Google, SAP and others in Infrastructure as a Service Clouds (IaaS). Updated: May 2020.
419,794 professionals have used our research since 2012.
reviewer1358412
Principal Consultant at a tech vendor with 1,001-5,000 employees
The technical support is ok, although it should be refined and more proactive. View full review »
reviewer1276758
System Architect / Team Manager at a software R&D company with 501-1,000 employees
We've been in contact with technical support. We didn't have the best experience. View full review »
Find out what your peers are saying about Oracle, Google, SAP and others in Infrastructure as a Service Clouds (IaaS). Updated: May 2020.
419,794 professionals have used our research since 2012.