Palo Alto Networks WildFire Customer Service and Technical Support

Girish Vyas
Architect - Cloud Serviced at a comms service provider with 11-50 employees
Palo Alto's customer support is good. They are awesome. I would rate them nine out of ten for technical support services. View full review »
SridharSingh
Associate Director at a tech services company with 10,001+ employees
We used tech support to help us implement the product initially. View full review »
Net32SysAd92
Network System Administrator at a government with 1,001-5,000 employees
Their technical support is outstanding and top-notch. View full review »
Find out what your peers are saying about Palo Alto Networks, FireEye, Fortinet and others in Advanced Threat Protection. Updated: October 2019.
378,809 professionals have used our research since 2012.
it_user514461
Sr. Network Engineer at a tech services company
I have never accessed PAN (Palo Alto Networks) technical support regarding this feature. View full review »
Itnetw355
IT Network Consultant Engineer - Projects and ICT Infrastructure Services at a energy/utilities company with 1,001-5,000 employees
Most of the time their technical support has been perfect. A few times a few of the tech support engineers did not have strong knowledge. Overall, though, it's good. View full review »
reviewer818484
Information Security Officer at a government with 501-1,000 employees
Their technical support is excellent. View full review »
Bachir Elsitt
Network Security Engineer at Data Consult
They provide a medium level of technical support. View full review »
Harish Gupta
Head Of Operations at RAH InfoTech (P) Ltd
I have not had issues with technical support of this solution. View full review »
Find out what your peers are saying about Palo Alto Networks, FireEye, Fortinet and others in Advanced Threat Protection. Updated: October 2019.
378,809 professionals have used our research since 2012.
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