Parallels Remote Application Server (RAS) Customer Service and Technical Support

Jim Carlton
IT Director at a energy/utilities company with 1,001-5,000 employees
The few times I have used tech support, they have been really good, quick response. They're really knowledgeable about the software and are able to find a solution and get it going for me. View full review »
Christophe Jurdan
System Engineer at a government with 1,001-5,000 employees
Technical support is an eight out of 10. View full review »
Technicad953
Technical Operations Manager at a tech services company with 11-50 employees
In my limited dealings with support, they have been responsive, respectful, and helpful. View full review »
Find out what your peers are saying about Citrix Virtual Apps and Desktops vs. Parallels Remote Application Server (RAS) and other solutions. Updated: July 2020.
425,604 professionals have used our research since 2012.
Operatiofa69
Operation Manager Servers and Central Infrastructure
We have not used tech support often but it has been good in the cases where we had to use them. View full review »
ProjectMf444
Project Manager with 1,001-5,000 employees
Their technical support is okay. View full review »
MichaelCoxon
Technical Lead (Windows Desktops) / Senior IT Consultant at a university with 1,001-5,000 employees
Technical support is very good.. View full review »
ITManagecd19
IT Manager at a recruiting/HR firm with 51-200 employees
Technical support is quite good. I would rate it at eight out of 10. View full review »
Find out what your peers are saying about Citrix Virtual Apps and Desktops vs. Parallels Remote Application Server (RAS) and other solutions. Updated: July 2020.
425,604 professionals have used our research since 2012.