Jira Valuable Features

Head of Software Solutions at a tech services company with 11-50 employees
The best features depend a bit on the project going on. We have some project managers for the Classic Project setup and all the features that come along with the Classic Projects. From my point of view, the NextGen Project in the cloud solution is really easy to start up with and it's quite flexible in how you put up columns and move issues and tickets throughout the status and columns that you put up. It's really flexible. From the Atlassian point of view, I can see they are moving towards more and more Next-Gen Project handling. The features from the Classical Projects are being continuously rolled out towards the Next-Gen Projects. Of course, there's still lots of ground to cover. It's really smart how they connected these third-party vendors into their own marketplace. You can create and add apps. Anybody can do it. There's some approval function or a step via the Atlassian team to be able to actually endorse your apps throughout their marketplace. However, it's very smart to have collaboration between the company and third parties. Whatever functionality is lacking, there's most likely an app for it. I've seen some updates and subscriptions where you can get newsfeeds if you subscribe. They are focused on making the solution as responsive as possible. For instance, they have enabled some features called Project Archiving. If you're done with some project work, you could choose to archive everything related to it. Therefore, it won't be upfront taking resources from your solution, however, you'd still have access to it in the future. View full review »
Technical Lead at a mining and metals company with 51-200 employees
The way we can quickly see in which state a task stands — with everything classified by columns. It's easy to know who is taking care of what. For instance, if I want to know how busy the person in charge of QA is, I can easily see what staff members are working for him via a little face icon or a tower. I can see who is responsible for what tasks. The board gives you a quick summary of the workload of everybody on the team. View full review »
Meryeme Bensouda
Global Client Support Operations Manager at kyriba
One of the most valuable aspects of the solution is the fact that everything is traced on one ticket on Jira. We know exactly what has been done and what is left and we share the same feasibility we are assigned. We don't have to wait for team updates or emails or calls or even reminders. We just need to look at the same ticket and we know in real-time exactly what is happening. Without Jira, I don't see how we would be able to manage and trace in a very consistent, effective way. At least, not across all of our development initiatives. I have never been trained on Jira, to be honest. However, it's easy to navigate. Even for somebody who never is on it, it's very simple to pick up and understand. The only caveat is that when you get a bit more in detail, or you have some business requirements, you don't have documentation that you can just go and consult to enrich your portal or access. One aspect of Jira that is very nice is that we are able to integrate other tools that our company is using. For example, we do use Salesforce for our support team and that's linked to Jira. Slack, as well, is also integrated into the system. It makes everything so much easier. View full review »
Learn what your peers think about Jira. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,495 professionals have used our research since 2012.
Scaled Agile Consultant at Anthem Blue Cross Blue Shield
The workflow is the most valuable aspect of the solution for us. The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view. There are excellent reports that come out of the data for every sprint so that you can do metrics on each. You can measure how the team is performing with respect to burn down charts, or with respect to how many story points were produced, or how many stories were moved out. For this, you can gauge the performance of the teams very effectively. View full review »
Agile Software Architect at a computer software company with 11-50 employees
The documentation is very good. The solution is stable. You can scale the solution easily. It's comparable to Azure DevOps. It's a very complete product overall. View full review »
Hemnaad Chinnuraj
Senior Software Engineer at Datta Tech Consulting
The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team. View full review »
Senior Quality Assurance at a tech services company with 11-50 employees
The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs. View full review »
Test Manager /Architect @ Testing Practice at a tech services company with 10,001+ employees
Jira is very user friendly, easy to install, and easy to access. The most valuable feature in Jira is release management. You can also manage a consolidated dashboard that can be accessed globally by all the team members. We can do all this with Jira while engaging in development. One of the key benefits is that it's a single repository for all your SDLC. Based on the user ID and password, anyone can access it, and they also have a single sign-on. It's not that very complicated to do issue management with Jira. We can also pull Jira data and generate quality metrics that can be used for the overall optimization of the test execution. View full review »
Business Analyst at a construction company with 1,001-5,000 employees
Most of my work is keeping track of what's been going on and identifying what is blocking future work. What I like about this solution is you can create a consolidated customized dashboard out of your files to identify what's been going on and identify who has how much data assigned to them. You can begin to understand where roadblocks are and how to streamline efforts effectively. It's been helpful. View full review »
Manager at a computer software company with 201-500 employees
There are a couple of things that I find valuable about Jira, the first being its architecture. For instance, I like that you can create dashboards easily, which makes it very user-friendly. You don't need much training on that. You can just get right to it and people are able to use almost all of Jira's features with little training. The simplicity of Jira is the part that I like the most, as well as the way in which it can be extended. For example, I like that you can send data to and from Jira easily, and it integrates well with lots of third-party plugins. View full review »
Anaya Struncova
Software Developer at DataStax
The most valuable features or functions that I have found in this software are several but mainly that it is a platform that gives the user the option to customize its interface to the point that it can be fully adapted to the team that implements it. This generates a great advantage since it is much easier for users to adapt to it and be able to work in a much more comfortable and highly effective way, in addition to providing tools that can be followed up on tasks or projects and give priority to them. It is really useful because in this way the team can focus on those who need a much closer delivery date. View full review »
Hashem Alhariri
IT Testing Manager at Cloud Solutions
The feature that I have found most valuable is its ease of use. I don't need to train anyone to use it, I just give them access and they can use it to add comments, move their issues, change the status, monitor, read, and so on. For these results, it is very helpful. I also like the customization that we had for the workflows for the different issues, it's quick and easy to customize. The reporting is also easy and the dashboards that they provide are really helpful and simple. It does not need a lot of experience with reporting and presentation to get to what you need. Also, most of the advanced reports that you need to create can be exported as Excel files. View full review »
Senior Scrum Master at MobilFlex
For what the solution does, it's fine. The solution offers a lot of plugins. The solution is very configurable. View full review »
Ahmed Abdelwahab
Corporate Performance Lead at a tech services company with 501-1,000 employees
It's a very flexible product. We can change the workflows as much as we need and we've done that already. The workflows are very easy to handle as far as scalability goes. If there is a feature or a workflow feature, that is required and it's not available out of the box from Jira, from Atlassian, we have the marketplace buy from. There are a number of add-ons that we use. We have maybe 20 to 25 that fill in any gaps in the system itself. View full review »
István Szirtes
Product Owner at Ericsson
There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in Jira. I am a scrum master and coach in my company. My colleagues aren't so educated on these plugins. So first we have to improve all knowledge with these plugins in Jira, to improve or efficiency in the roadmap and for these topics. View full review »
Ilan Tokazier
Senior Quality Consultant at Knowit
The feature that I have found most valuable is that it is a quite powerful user tracking system. Also, we use it to print tasks for planning so you can also see what's happening in the system and follow the tickets. View full review »
Agile CSM - Sr. Scrum Master at a energy/utilities company with 1,001-5,000 employees
This solution is easy to work with. It's easy to understand, and easy to navigate. View full review »
Consultant at a tech services company with 1,001-5,000 employees
The solution is pretty flexible. I have worked in different projects using different features. From agile to just normal project management and task management. It's got a lot of great features. If we're talking specifically about project management, the solution is pretty nice. There are a bunch of modules and plugins and add-ons that you can use if you need to. The test management aspect of Jira is pretty pure. They have a lot of great plugins that really expand your options. View full review »
Senior Consultant at a consultancy with 1-10 employees
The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening. The prompt board really helped us out on projects. The scrum boards and the representation of the product backlog that helped us a lot as well. It's great for project management. View full review »
Microfocus Solutions Engineer at a tech services company with 11-50 employees
The solution is quite easy to use. It's very user-friendly. The product is very easy to understand. The solution offers very good tools for Agile teams. The pricing of the product is very good. It's not too expensive. View full review »
Lecturer at a university with 1,001-5,000 employees
The solution helps a lot with scrums. It's great for development. The documentation is quite good. It has some automated software testing which is useful. View full review »
Owner at a media company with 51-200 employees
The most valuable feature is working with sprints and having the ability to create sprints. You can create and move onto the next one. Also, for example, while I don't use a lot of plugins, when you have a ticket then all of the information you can put into it is centralized. There are so many opportunities that you can create almost anything. View full review »
Senior Analyst Engineer at a financial services firm with 10,001+ employees
The most valuable features of this solution are workflow and reporting. View full review »
Walter Ebeling
Senior Vice President Global IT Services at Kühne + Nagel (AG & Co.) KG
There is a very flexible configuration of "issues" and related life cycle. On top of it, the number of "add-ons" is overwhelming and of very good quality. I would consider the reporting capabilities to be the best feature, as ultimately the visibility of issues allows management of the projects. View full review »
Neetu Singh
Engineer -QA at FIS
This software helps us to follow the process the team agreed to and see the progress on issue and sprint level. With the help of this tool, we will be able to track the progress of the issue and sprint. View full review »
José ANgel Aguirre Abad
Manager at M2C
It is easy to deploy in the cloud and other environments. It is also easy to view the reports of the sprint review or the sprint plan and the relation between the backlog and the repositories. View full review »
Service Delivery Manager at a tech services company with 51-200 employees
The solution's most valuable aspect is its workflow sensibility. View full review »
Managing Director at Nevigate Communications (S) Pte Ltd
The informatics is the most valuable feature. It captures what we need. The user interface could be better, but the stability is definitely there and the accuracy is good. View full review »
Ananthi Nachimuthu
Senior Technical Writer at Skava
The most valuable feature for us is the capability of assigning a task to a developer and resolving it. This tool can be used anywhere and on any device. View full review »
David Sandoval
Senior Functional Analyst at Baufest
The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project. The boards also help us to determine our velocity, and if we reach the release date it helps to determine which issues need to be moved in the event they will not be finished on time. View full review »
Hafez Elhawary
Senior Quality Control Engineer at Link Development
The most valuable aspect of this solution is its ability to connect everything together. It also has good stability. View full review »
Simon Kerry
Group CTO at a retailer with 51-200 employees
The most valuable feature is managing software development. View full review »
Technial Lead at a transportation company with 1-10 employees
It's an open-sourced product that is easy to customize. View full review »
Michel Ranero
Project Manager at Ibermatica
The most valuable feature is project management. View full review »
Kijal Parekh
Digital Test Lead at a comms service provider with 1-10 employees
It has an easy UI that can easily plug-in to every level. View full review »
Senior Consultant/Engineer at a government with 1,001-5,000 employees
The most valuable feature is that it is somewhat flexible. View full review »
CEO at Fiftytwo A/S
The most valuable feature of this solution is the source linking on the commit level to git. View full review »
Daryn Louw
Head of Product at Truevo Payments
Workflow management as very specific workflows can be configured to serve any number of business processes. View full review »
MTS IV at a transportation company with 5,001-10,000 employees
The most valuable feature is its flexibility. There is flexibility in the structure, lifecycle, and workflows that you want to work with. The interface is user-friendly. View full review »
Quality Assurance & Quality Control Engineer at Bolt Solutions
The timeline management is great and the dashboard allows me to see the performance of everyone working for the company. View full review »
Arun Srivastav
CEO at Planfirma Technologies Private Limited
The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications. View full review »
Rolf Schweingruber
Head of Embedded Development at Mecos AG
* Sprint planning * Overviews over tasks and which assignees are doing what * Specific workflows for projects. View full review »
Jean-Marc Iribe
Director Software R&D at Fluid Data Services
The most valuable feature is the full integration between Work management, Source code management, and Test Automation. This integration allows a full traceability during the development processes, which is mandatory for some industries like automotive, or security View full review »
Tom Erickson
Supervisor - Global Software Tools and Processes at Ford Motor
Issue linking has enabled teams to trace issues. I like the dashboards and Kanban boards. The development links to GitHub are critical. View full review »
Scott Moshier
VP - Data Solutions at IT Transformers
This solution is very easy to set-up and use. It is very intuitive. View full review »
Dan Carnahan
Service Owner at Mecklenburg County
The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards. View full review »
John Sell
Regional Vice President at mPrest
One form for each feature/item. View full review »
Louise Fozard
Head Of Portfolio Management at King's Business School
The most valuable feature is the Burndown Chart to see work that is outstanding. View full review »
Baskaran Senthivel
RTE (Release Train Engineer at ASML
* Dashboard possibility * JQL query * Workflow management. View full review »
Learn what your peers think about Jira. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,495 professionals have used our research since 2012.