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The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com.
• Improvements to My Organization
As stated earlier, Avanan was not implemented in Telstra corporate environment, due to a business case budget limitation.
• Room for Improvement
Integration with various SaaS offerings, who are leading in the SaaS market. Examples include: SNOW (ServiceNow), Salesforce.com
• Stability Issues
Not really (through the PoC exercise).
• Customer Service and Technical Support
• Initial Setup
• Pricing, Setup Cost and Licensing
Good pricing arrangement as an SaaS offering.
• Other Solutions Considered
Not really, as there are limited options re: CASB products.